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    Bergdorf Goodman

    3.4 (730 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    Views of Bergdorf Goodman stores
    Sarah W.

    We strolled down 5th Avenue and were mesmerized by all of the high end retail stores and oftentimes also had enticing window displays. Lots of fun to window shop as well as people watch in this bustling part of Manhattan.

    Sam H.

    The tea experience here is definitely worth the 75$. The three layer tier or treats are so warm and flavorful and the scone was my absolute fav. I tried what tasted like a strawberry tea and the puffs with cavier was my second favorite with my first being the chicken salad sandwich.

    It's not about how big the bag is, it is about the quality of what is in the bag!
    Nita S.

    When you are this close to Bergdorf Goodman, you must go!! SEVEN level women's store with a completely separate building for men! I could spend all day looking through designer items! The only thing I would love to see if an underground or over the street tunnel connecting the men and women stores! Service was similar to any department store to be honest though we were greeted at almost every section as we browsed then store. The value is comparable to other high end stores with similar service.

    Dress returned with proof it was received

    Do not order from Bergdorf Goodman!! HORRIBLE CUSTOMER SERVICE!!! I ordered a formal dress that did not fit so I requested a return label and shipped it back Fed Ex. Tracking proves that it was received on April 16, 2026. We have contacted Bergdorf numerous times via phone calls and emails and they refuse to give me a refund. First they claimed they didn't receive it but I have proof that they did. Then they said the weight on the package returned was different than the original package which makes no sense. The dress was never worn and returned in the same box and in perfect condition. We even spoke to a third party mediator who said to just dispute it on my credit card. The charge was over $850!! Extremely disappointed!!

    Outside
    Farrah B.

    Still a lovely high end 5th Avenue staple. The layout for the beauty section is a bit crowded, but lovely still. The selection of .merchandise is sometimes limited, but great.

    Great presentation!!
    Anthony A.

    I love the presentation of my cologne that just arrived. Great job! I visit this store every trip to NYC and finally have sales people to call when I see something I want. The selection for men's cologne is decent and the prices are reasonable.

    Guerlain
    Alysha J.

    We stopped in for the bathroom. I left my phone in the stall. Security had it within minutes . On my way out from the bathroom the lady that worked at Guerlain stopped my friend and I. We entered the boutique and we ended up getting matching lipstick cases and lip shades. The process was so cute and we had it customized in seconds. They were sold out of a few shades but we were able to settle on one. Since we did so well we went to Hermes beauty. The associate could not even be bothered with me. She didn't even say hello and I had a list of items to purchase.

    Pete M.

    Came in to Bergdorf's to buy a Canada Goose jacket. Was helped by a very nice young man named Jalani Harmon. Jalani examples excellent customer service. Jalani works in the men's department. I cannot say enough good things about the level of service that I received here during this very busy holiday season. Thank you Jalani, I appreciate you. Grade: A+++

    New ginori cafe 1735
    Gissell M.

    Absolutely loved the speakeasy vibe in the new Ginori 1735 cafe. Tucked in the back of the fragrance section of BG, definitely worth the hunt. Coming here for a work lunch the service was excellent. Daily specials offer a fresh variety from the normal menu. Pleasantly surprised by how quickly we received our items without being rushed. Considering the location and value for some Italian classics without the passport stamp. From sea-bass to lobster ravioli something for everyone in the group. Upon exiting I stopped by and picked up a new fragrance so it was a great way to spend the afternoon.

    had a great experience with my new watch
    Mark M. W.

    There are still secrets to be discovered in this city's commercial labyrinths--spaces that resist the tyranny of the obvious, that demand we become hunters rather than merely consumers. Behind the glittering fortress of fragrance and luxury, past the sentries of crystal bottles and silk scarves, I stumbled upon something that felt like contraband: a café that understood the poetry of concealment. The speakeasy knows its lineage--that proud tradition of hidden sanctuaries born from prohibition's creative rebellion. Here, in the shadow of Bergdorf Goodman's cathedral of desire, Ginori 1735 has crafted something equally subversive: a space that makes pilgrims of shoppers, that transforms the mundane act of lunch into an act of discovery. I had come with the simple purpose of reclaiming time itself--a watch waiting like a patient friend--but found myself drawn into a more complex negotiation with the afternoon. Business called, as it always does, and I arranged to meet a fellow voyager from Future Center Ventures, one of those restless souls who, like me, seeks tomorrow's possibilities in today's conversations. What followed was that rarest of urban miracles: service that understood the delicate balance between attention and intrusion. The daily specials arrived like seasonal psalms, offerings that spoke of kitchens still connected to the calendar's ancient rhythms. Our plates materialized with the efficiency of well-rehearsed theater, yet without the breathless urgency that so often poisons contemporary dining. Here was Italy without the pilgrimage, the Mediterranean's sun-warmed generosity transplanted to Manhattan's unforgiving grid. Sea bass arrived like a letter from distant shores, while lobster ravioli whispered secrets of coastal mornings and patient hands that still remember pasta as prayer rather than product. Each dish carried within it the democracy of good food--something for every palate, every inclination, every hidden hunger of the soul. The afternoon concluded as all good stories should: with an unexpected gift. The fragrance I chose seemed almost inevitable, as if the café's hidden location had orchestrated this final note of sensual completion. Scent, after all, is memory's most faithful servant, and I knew that in years to come, this particular essence would return me instantly to this afternoon's perfect choreography of discovery, nourishment, and the ineffable satisfaction of having found something genuine in a world increasingly populated by its imitations.

    Saturday Morning Is For Shopping!  (04/23/22)

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    The men's store cafe is a good place to quietly lunch and use a store card to pay. Good experience there.

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    Ask the Community - Bergdorf Goodman

    Do they take apple pay?

    Yes they do.

    In what floor can I find the Goyard section?

    The main floor, the first floor.

    Baccarat Vega glasses?

    At the Baccarat Hotel, a few blocks down and across from the MoMA.

    View All 4 Questions

    Review Highlights - Bergdorf Goodman

    They definitely have more Manolo than other department stores, also a great selection of MiuMiu and CLs.

    Mentioned in 8 reviews

    Read more highlights

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.6
    (136 reviews)
    1.2 mi
    $$

    DSW is great for certain sizes of shoes. My daughter has small feet and really makes out great…read morebuying shoes here. She also has the rewards program discounts. Yes folks she buys a lot of shoes!! As for me I've gotten lucky a few times. My size shoe is very common so frequently sold out. I've given up and just go elsewhere paying full price. If you love shoes I recommend you shop DSW and definitely join the rewards program!!

    This is one of my favorite DSWs and the first location I have ever been to apart from the one in…read moreUnion Square. This one has many levels with escalators and elevators for the handicapped. I love how they carry many different brands of sneakers, sandals, flats, and boots. I have been a DSW Elite member as long as I can remember. Shoes are at a discounted price compared to the original retailer, which is what is so good about coming to DSW! They also have many perks and offers almost every day! I know they always have good perks like a free canvas tote bag or book bag if you buy a certain amount of shoes. Many discounts when holidays are near and a 2X points accumulator offer on certain days. The shoes are self serve and have many sizes stocked up for you to grab and try. You don't need to ask for a stores associate to get you a pair and they have many stools with mirrors for you to check how the shoes go on your feet. They also have those used once socks if you don't have socks. I recently bought a pair of 408 new balance sneakers in white and blue and they look amazing. Thankfully I bought them in the store because they were sold out online! They also got some cool adidas styles that in fashion. Many different types of flats they carry that are geared towards business casual. I could never stop coming here and will come here for the rest of my life!

    Photos
    DSW Designer Shoe Warehouse
    DSW daughter caught a sale for $35 & she had a $5 Off coupon. Score! 12/14/25
    DSW daughter caught a sale for $35 & she had a $5 Off coupon. Score! 12/14/25
    DSW Designer Shoe Warehouse

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    The Shoe Box

    The Shoe Box

    2.8
    (8 reviews)
    0.9 mi
    $$

    I was in the area to visit Alice's Tea Cup & stumbled into this location, I used to shop them in…read moremidtown east but that location on 36th street closed. Well this location blows that tiny store away, so much more variety and options! They have expanded their accessories & clothing variety vastly. So many cute dresses and blouses. I ended up purchasing some cute stuff for Coachella & the sales people were very knowledgable & fashion-forward. I was even offered a drink or glass of water from their new flower wall bar. Check this store out it's really cute!

    So, firstly, I want to say that this place did intrigue me, and I am VERY picky when it comes to…read moreshoes. Because of this, I will give 2 stars. Now moving on to why 3 stars have been knocked off.... The customer service here is absolutely HORRENDOUS. I was looking at a pair of "creepers" that were absolutely beautiful and was about to ask if they have it in my size when I was rudely approached by a saleswoman (didn't catch her name, but she was in her 40's, I would say), who exclaimed "Um, that is our display!!! You can look at those shoes here!", as she waved her hand to a shelf. Her tone was so horrible that even her colleague, who looked a little younger, started giggling and smirking. I immediately walked out, took three steps down the block, only to think to myself to go back and let her know that I did not appreciate her statement, her tone or the way she handled herself in any means with an interested customer. When I did, she quickly put on a fake smile and passive-aggressively stated "Okay, have a nice day!", as she exaggerated a wave at me, with her friend trying to hide her laugh. Pretty sure I graduated high school years ago... It's unfortunate for the store to be represented like this because my friends and I have been coming here for a while because it's a nice shoe store that is right in our neighborhood. But after this incident, we will all be taking our business elsewhere...

    Photos
    The Shoe Box
    The Shoe Box
    The Shoe Box

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    Cellini Shoes and Bags

    Cellini Shoes and Bags

    5.0
    (2 reviews)
    0.3 mi

    Love. Found my favorite shoe store Midtown East and bought a few pairs of hugely discounted boots…read moreand a pair of sandals as a happy vaccination, spring break and stay-cation gift to myself. I am looking forward to sporting my amazing boots in September when I anticipate things will be more normal and I will be capable of wearing a heel again. Boots, boots and more boots! I love boots, and the selection here of amazing, well made leather boots, from classic to edgy, ankle to calf length boots is amazing. The owner Evan selects the materials and designs of the boots and bags, which are uniquely beautiful. He was friendly, attentive, and wonderful at quickly assessing my likes and preferences and making recommendations, then bringing out boots to try on. While I was not planning on buying any shoes when I stumbled upon this gem-store on my long walk, I was so enamored I ended up buying one pair, then returning later that day to purchase the other three pairs of shoes that I didn't want to buy on impulse. The quality and prices could not be beat! (All boots are 50 percent off now, a steal for the quality!) And I decided that I (and everyone) deserve a post quarantine "I am vaccinated" treat as we are able to start walking and getting out! They also have a wide selection of heels and sandals to choose from, casual and formal, and pretty handbags and clutches. Loyal customers visit and place online and phone orders from all over the state and country, and with the wonderful selection of footwear and Evan's outstanding service, I can see why. Love this store, and definitely plan to return.

    the best shoes, i use the same boots every day, exceptional quality. i need to go to buy a new pair…read morebecuase i don't want to use any other shoe this winter

    Photos
    Large selection of heels and sandals.
    Large selection of heels and sandals.
    So many well-made beautiful boots!
    So many well-made beautiful boots!
    Sandals I bought

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    Sandals I bought

    Bergdorf Goodman - menscloth - Updated July 2026

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