An update six months after my first review: Dr. Holliday and her staff at Berkeley Animal Hospital saved our cat's life. A couple of months after our initial visit to Berkeley Animal, our cat fell ill the same way again, but this time could not recover on her own like she had before. We did a ton of tests and nothing was conclusive. The best guess was toxoplasmosis but our cat wasn't really responding to standard treatment. We had all but lost hope, and we were preparing ourselves to let our cat go, not only four years old yet. All throughout, Dr. Holliday was incredibly dedicated to trying to figure it out, consulting with many colleagues in the field. As a last-ditch effort, she suggested doubling the normal amount of antibiotics our cat was on, and that proved to be the solution. After nearly two months of wasting away, our cat suddenly showed signs of life, and over the following couple of months, steadily returned to full health. Our cat is back to herself, playing and active like she was never sick. It's not miraculous; it's the dedication of a truly caring vet and her wonderful team. read more

I was a nervous wreck bringing in my roomies cat Peanut. The entire staff dealt with me professionally and did their best to try and see Peanut, but he wasn't having it. I think it took three staff to finally get him back in his carrier and even after the hell we both put them through, they didn't charge. I called back to apologize and thank them and I've already received a few calls from the office about seeing Peanut again properly sedated. 13/10. read more

Berkeley Animal Hospital - Veterinarians Near Me - Berkeley, California

Will not provide any pricing information until you are at their mercy, having already paid for a visit. A manipulative and offensive practice. read more

We adopted our pup from the East Bay SPCA, Dublin. We had tried to take him to the Oakland SPCA but he had severe anxiety. They gave us a prescription for gabapentin, which made is worse. So we decided to look for a new Vet. They offered electronic booking and were extremely responsive. They have a telechat and we were able to book an appointment within two days. Uploaded all previous paperwork we had. We had one dose of gabapentin which we thought we'd try to give him to calm him down as we thought it was just with the SPCA. No, the same issue happened and it really kicked in while we were waiting in the room. The Vet tech came in, with another in-training. Our pup is a big boy at about a year and while the vet tech was ok, her trainee looked like she was a bit scared. Not the best attribute if you are goin into the vet business. Then Dr. Holliday came in. We told her about the gabapentin, and she was understanding and tried to calm him down, for the exam, but that wasn't happening. We need to get his nails trimmed, an x-ray of his leg as there was some unexplained limping and he had something going on with is ear. We decided the best course of action was to put him under and get it all taken care of at once. (not a cheap event) but necessary. They show you the estimate beforehand so there is no sticker shock. Left him there for a few hours and they called to let us know he was ready. Dr. Holliday had a great sense of humor. She told us our pup had to be walked around for 20 mins before the anesthesia began to work. They did a whole work up. Pup had a yeast infection in his ear so gave us medication. The office followed up with labs a couple days later and with the xray. Dr. H wanted another urine same to check his kidney process based on his labs. Over all the follow up is good. read more

So many vets have been slammed since Covid with animals needing care. Many times it's hard to get an appointment let alone same day unless you're already a patient but not here. It's great to have been able to come here in the past as a new patient with a very sick doggy and get same day care. I've gone into another Veterinary Hospital in Berkeley and Everyone seems so stressed out. The energy when you come into their lobby here is very light and the people here really seem to like their jobs. The vet techs are very caring and listen to your concerns. My vet doc, Dr. Holliday is so very sweet and always seems like she loves her job. You are even allowed to go into the exam rooms with your pet where other places make you continue to just drop your pet off until whenever they can get to see your sick pet. Financially they will work with you to put together a custom plan to fit your budget too! I highly recommend this place to bring your fur babies whether it be for a wellness check up or something more serious as I can assure you that you will leave feeling like your pet got great care by caring people at an affordable cost! Thank you Dr. Holliday for Always taking such good care of Toto! read more

Berkeley Animal Hospital - Happy Toto! - Veterinarians Near Me - Berkeley, California

The doc was thw nicest, kindest veterinarian we have ever met! We live in Altadena and we are going to drive up here once a year for a wellness check for Mr Big read more

In a word: Fabulous! I called around to multiple places in different cities (including and not limited to my regular vet) and these were the only people I found who were able to both do an initial dental exam, and a dental all on the same day for a feral cat that I call my own. The dental protocol seems to be that vets split dental appointments in two segments on different days. On the first day, they do an exam, then run the bloodwork, and then give you an estimate. Once one signs off on the estimate, one gets a date for the dental. But I did not want to try to trap a wild cat twice, so I appreciate the other vets and their protocol but I was in a bind, and these vets (in particular, Dr. Jessica Holliday), are the only people who understood and then were willing to work with me to get my feral cat in and treated all in the same day. And on top of that, they are super terrific with responses, and how organized they are in the office, and the concern they showed for my cat. As it turns out, he had a multitude of issues, and Dr. Holliday brought me into what they were discovering as the day rolled along. I find their place easy to find and the metered parking was no problem. When I picked my pet up, they had his meds prepared, and in a bag that was hand decorated with his name on it, with a paw print, his name, and a little design to reflect his name. I keep looking at that little bag with his meds in it, and every time I do, my heart warms. I am so very grateful to these folks. I have attached a photo of my kitty (when he was feeling better) and his hand decorated to-go bag. read more

Berkeley Animal Hospital - Veterinarians Near Me - Berkeley, California

I don't usually write Yelp reviews, but I feel compelled to share my exceptional experience with Berkeley Animal Hospital. When my cat developed an infection or abscess on his neck, I was worried and needed a same-day appointment. Luckily, they had availability and provided excellent service. Berkeley Animal Hospital is clean and extremely accommodating. The staff and Dr. Holliday are welcoming, and they don't make me feel like the crazy cat mom I am (because I'm a cat hypochondriac). Whenever I've reached out via text or phone, they've responded promptly. Also, there's a TON of (inexpensive) street meter parking right in front of the office. With that said, I highly recommend this place. P.S. I am confident to say that my cat adores visiting this place, too! read more

I had an emergency appointment and was quoted a fee. The fee was reasonable. But, when my pet was seen the fee became higher and higher. My pet had a bad ear infection so he needed medication to work. We were there for one thing. Then they looked for other reason to charge me that was not the emergency. I said to them that I bearly had enough to pay the emergency fees, they continue to add to the bill. He has this and that,etc. I told what I know about my pet and I was not there for that.His allergic reaction was not why I was there. If I would have asked them to do a physical, I'm sure it would have not been done. I made the appointment for one thing. I said over and over It did not matter to them. I explained to them that I could not pay anymore. They came another direction to have me pay more.They had no care or sympathy for what I could pay. I am a disabled and a senior. I live on a small budget, but they continue to drag me down for more money. I left out of there paying them a car note versus over $300 verses there initial fee $140. I have had dogs all my life so I know when there's things going on with my life pet. When it's beyond my control, I do seek help and in this case they were the wrong help I will never return there again. read more

We were quoted thousands of dollars for a routine spay operation. In addition to this procedure was a pre- operation exam for several hundred dollars. The spay procedure on our rescue cat was only $250 (no pre-op necessary) at the SPCA Oakland. Great experience at that location. I know it's not customary to shop for your pet's health, but don't get rripped off by businesses that may know that. read more

Quite disappointed by the poor follow up. We were in need of a surgery for a cat who had a fall from a second floor balcony. The diagnosis (at the BAH) was a dislocated hip bone, and the recommendation was an FHO (Femoral Head Ostectomy). We called several times to try and get an appointment for the surgery. No call back. Ever. We ended up going to a different vet hospital. Need to add that the clinic tech, Lilith, was helpful and friendly, and did her best to help out with the situation. read more

I can't say enough wonderful things about our experience here. I've been meaning to switch my dog's vet for a while and wish I had done so sooner. So far we've only been here once, but I didn't know the vet could be a stress free experience before this! The reception staff is friendly, it's easy to find parking on San Pablo, and the office itself is nice and welcoming. Definitely loved the Keith Haring art on the walls in the back. Our vet tech was so warm and won over my dog with small treats (freeze dried chicken and beef). But the star of the show really was the vet. The room we were seen in had a mat on the floor and she examined him there rather than the cold metal table that's usually used. My dog is very nervous and shaky at the vet and she sat with him on the floor, gave him treats and pets, and made him feel so comfortable that eventually he got his little confidence back and started even sniffing around the room! He normally shakes and has to be sitting on my lap (unless he's on the metal table being examined) so the fact that he relaxed enough with her to be walking around sniffing is so shocking to me. I didn't know it didn't have to be stressful for both of us! She was able to examine him and they took him to the back to give him some shots and clip his nails. I'm so relieved after finding this place. Seriously, they are incredible here! read more

Awesome staff I felt they genuinely cared and were very attentive thanks for taking care of the little kitty I found a few months ag

If I could give them a 0 I would. They have a serious lack of empathy and basic communication. I've been here 4-5 times and every single time they say "you can sit in the waiting room and we'll update you". I have NEVER ONCE got that update. In 4-5 visits, over 10-15 hours of sitting. When my baby is back there sedated. When *I* ask for updates I hear back that oh she's not taking sedation very well so we're trying more drugs. The hell you are. Come talk to me. They KNOW the updates are important too that's why they ALWAYS lie that you will recieve one. That's the POINT of the updates. Are you insane? 3 hours later we finally get to talk to someone and they charge $500 above the described cost... And special shoutout to "Teegan" who is so asleep at the wheel that when multiple people complained of how cold it was, she gets up and closes the blinds. We were all so stunned by such behavior no one even said go turn off the damn air. I will die before I come back here. Edit: I posted this review from the car while someone was finishing up inside. The person came back to the car in tears because this business INSTANTLY saw the review and instead of caring and attempting to make things right, they berated the person in public right in the store. The person who clearly did not write the review and had no idea what was even happening. These people are literally psychotic and nothing on this earth could ever get me back in there or recommend it to an enemy. They need to be shut down. Absolutely DISGUSTING behavior. Negative stars. Edit 2: they have since refused to even send the $1,000 X-rays we had done to our NEW, GOOD vet (SAGE in Concord). Those are mine. I payed for them. And over what? All this over a bad review they EARNED? They've asked me to take this review down. That will NEVER happen. Your animals deserve better than here. read more

Love this practice! The whole team is great. The app and communications helpful! Thank you!!! read more

I would like to update my review of Berkeley Animal Hospital. I adopted another older dog about a year ago. When I got Luna she was in very bad condition. Underweight, worms, ear infections, skin red, itchy and she had lost hair. Thanks to Dr. Holiday and Dr. Moulton, Luna is now a healthy, happy girl. The vets and all the staff were and are so patient with my little drama queen, who would yelp loudly when anyone tried to give her ear meds, and wasn't the most trusting dog. I'm so glad I decided to bring Remi, and now Luna to Berkeley Animal Hospital. read more

Jessica Holliday is amazing! She's especially great with both cats and dogs. If you're looking for the best vet in the east bay, she's the one! And she has reasonable prices as well. Bring your fur babies here! read more

Berkeley Animal Hospital - Jessica Holliday's contact info - Veterinarians Near Me - Berkeley, California

I brought my dog Zoe (a 17 yr old doxie mix) to Dr Holliday and Accupuncturist Beth Schneider after her back legs gave out and she wasn't able to walk. The emergency vet that I originally took Zoe to suggested surgery or just managing Zoe's pain. Beth has treated Zoe over the years, keeping her back troubles at bay so I thought I would try acupuncture before making any other decisions. I am so glad I did. Dr. Holliday and staff are so kind! She kept pain under control while Beth's treatments had time to work. Zoe is back playing and enjoying her life. I am so grateful for all the care she has received. I highly recommend Berkeley Animal Hospital, Dr. holiday and especially Beth Schneider. Please consider acupuncture if your pet is suffering from back problems. it really can help. read more

Berkeley Animal Hospital - Zoe getting acupuncture. - Veterinarians Near Me - Berkeley, California

Amazing place, doctors are great, staff is kind and thoughtful, they're great with animals. Have brought our two cats, had dental work done on one , which was (as expected) not cheap, but less that we have paid previously at other vets. Wonderful space, clean and good sized exam rooms. read more

Both my chonky boi and I loved our visit here! Their hours are accommodating to people who work during regular business hours, they are transparent and fair about their pricing, their communication level is outstanding. The waiting room and exam rooms are clean but welcoming, and the staff from reception, to vet tech, to doctor were kind and thorough. I'm so so so so glad to have not only found a vet accepting new patients, but thrilled beyond belief that my experience has been so great. One really sweet detail that I noticed: they have a little digital candle, with a framed statement behind it that essentially says "hey, if this candle is lit, it means someone is saying goodbye to a loved pet, please be thoughtful". Really kind. 10/10 recommend! read more

Excellent professional work and very loving too. I needed an emergency visit for my dog and was admitted immediately with no pre scheduled appointment. The care was impeachable. From Dr Holiday to the receptionist - my mark is - excellency! Highly recommended! I cannot imagine taking my puppy anywhere else for care! Very grateful for all around care! read more

I had my first visit at Berkeley Animal hospital yesterday with our 8 month old kitten. Staff were a pleasure and Dr. Holliday was attentive and very knowledgeable. I'll be moving all of my pets to this brand new vet office in Berkeley. I am so happy to have found them! read more

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Sorry to have to do this. My dog came in with a swollen toe and, although they treated it with antibiotics and it temporarily got better, they didn't really identify the cause (a split toenail). I just went to another vet two weeks later, and for $250 instead of $1500, they identified the cause, treated it in-house and gave me a treatment plan that makes a lot of sense. Also did it without the previously recommended culture that would've added $500 to the previous bill. read more

I discovered this new vet after becoming a little disillusioned with my old vet. Berkeley Animal Hospital impressed me right out of the gate, with fast responses via text, easy scheduling and even a next-day appointment! Our senior pug was treated for an ear infection and even though it took a team of people and lots of treats (he is a squirmy guy, to say the least) they treated him with lots of love, care, and patience, which I really appreciated. Dr. Holliday spent lots of time with him and was very thorough. They also have a nice, clean facility with lots of services offered on site. So glad we discovered them! read more

Berkeley Animal Hospital - Pug Ear cleaning at the vet with chicken & cheese churu - Veterinarians Near Me - Berkeley, California

This hospital is great. My dog got her paw caught in an escalator and had to get her toe amputated. I couldn't afford to bring her to OakVet because it's out of our budget, Stephanie who works there guided my partner and I on what to do until she could be brought into surgery the next day. Everything from medications we had at home to numbing agents for her paw! She was knowledgeable, helpful, and understanding every step of the way for us. Had we not contacted her, my dog could have been in a very different situation. When it was time for her surgery, Dr. Holiday did an amazinggg job. The staff was kind and thorough, and we are taking our dog to this place from now on! read more

Berkeley Animal Hospital - Veterinarians Near Me - Berkeley, California

Shockingly incompetent. Multiple times I had to wait 45+ minutes to be seen, and then scolded for how anxious my dog was (what dog doesn't love being in a vet's waiting room for eons). Quoted $5,000 MINIMUM for dental cleaning (my vet in San Francisco charges $1,400 to start). But the real clown show is trying to get a prescription filled. This office lives in 1985 and made me pick up a paper prescription -- which wasn't accepted by my pharmacist. Then the prescribing vet turned out not to have a DEA license! In all, it took weeks to get a prescription filled. Avoid, and shame on this office. read more

Twice my cats were given medication for dogs and the cat was given long term steroids. My cat ended up with incurable extreme diabetes. Research steroids on cats. I communicated with them because my cat was drinking so much water and not eating. I bought the color changing litter and it was very blue. They didn't see a problem. They said see which cat was doing that and they didn't see a problem. I made an emergency appointment and he was so far gone they recommended infusion for $7000. I took him to an emergency vet and they said he was so far gone the infusion probably wouldn't work. He was so seriously sick I had to say goodbye. read more

They were backed up a bit and I had my appointment start about 15mins late. I was 5mins late showing up as I was looking for parking (Ward St next door was good for parking) but they were transparent and moved us to a room so my dog could get used to it. He hates the vet of course. The appointment was to the point with mine and my dogs needs accommodated by the friendly staff! All in all it was as good as I hoped it would be. read more

I've been following the instagram page for BAH for some time, eagerly waiting for it to open -- the vet shortage is real, so to not only have another practice in the area but have that practice be Fear Free is so needed! I love that they allow "happy visits" prior to exams to allow your pet to get comfortable with the space and staff, and have positive associations with the hospital. I took advantage of this, and my happy visit went great -- lots of sniffing around and treats. I had an establishment of care visit a few days later, and my dog *pulled* us into the office remembering her good time a few days prior. She has a hard time sitting still (large puppy), and Dr. Holiday and the attending vet tech had the creative idea to set up a peanut butter licky mat to keep her occupied while they did their exam and spoke with me. Worked like a charm and my dog loved it. Some vets have great animal skills, but people skills are lacking. Not the case here! Everyone was incredibly friendly, and Dr. Holliday was thorough and clear in her explanations, as well as offered to follow up with a list of recommended products when I asked about dental care. As someone who has owned and work with reactive dogs, I like that the front of the building has large windows with zero visual obstructions -- it allows for owners of reactive dogs to easily see who is in the lobby before entering (no surprise dogs around the corner as soon as you open the door). Vice versa, you can see if someone is about to enter the building so you can prepare to manage the situation more easily. The lobby space is on the small side, so you may have to prep staff if you have a reactive dog and choose to either wait in the car until your appointment time or wait inside an exam room if available. I am a pet professional and certified dog trainer, and am so happy to have another great vet to recommend my shy/fearful clients to. read more

I love Dr. Moulton, mostly because my dog really loves her! That's despite her giving him shots and poking around. And, Moulton actually gets on the floor with Shoko at eye level - what other vets do that? Thanks for being there six days/week and taking such good care of Shoko! read more

I came here after a cat owner friend recommended Berkeley Animal Hospital. Being a broke student, he specifically said they are not cheap but his 15-year-old senior cat gets good care here. I'm a new cat owner and every vet, tech, and assistant I have met here has been very patient. For urgent issues, it has been easy to make appointment within a couple days. Dr. Ruta & Dr. Moulton discovered my kitten's rapidly worsening gingivitis and Dr. Ruta had a dental cleaning appointment available in the following week, and the front desk staff (I believe Lorena) sent the itemized quote with a upper and lower price range in a very timely manner. During the surgery itself, the clinic also called to give updates on my cat's condition and asked for consent to extract his teeth and extend the surgery as its complexity increased. Dr. Ruta put him on non-prescription dental food for now and we went home with very detailed instructions from the vet techs. At our next appointment 6 months later, my cat's gingivitis is now under control and he did not need any extractions or upgrades to costly prescription food. The actual cost of his second cleaning came out far lower than the estimate. For a grad student, Berkeley Animal Hospital is quite expensive, but I never saw any unnecessary tests on the bill and every treatment that I thought was a bit costly ended up benefiting my cat's health in the long run. I trust everyone who works there with my cat and there has been no surprises regarding costs for appointments and procedures. I am moving to a city an hour away and plan to continuing coming here for the cat's non-emergency medical needs. read more

Our first visit as new clients. Very glad to have Berkeley Animal Hospital be my pets care team. The office is clean, all staff are professional and communication is impeccable. Very welcoming, caring and genuine technician and Doctor. My pets health is very important to this team. read more

The kindest veterinarian's office I have ever been to, and I've had pets all my life. They let the scared pets take time to warm up and give them loads of healthy treats (and time to accept them). If the pet is too scared to get on the table, they let the pets stay on their human's lap during the exam. They automatically tell you how much things are going to cost before you are asked to decide whether to proceed. No pressure, no judgment. So grateful they moved into our neighborhood! read more

Very caring staff, incredibly thorough and knowledgeable. Transparent on costs. Parking relatively easy as well.

The receptionists and doctors are very friendly and competent. I like how the place smells nice and you Dan t hear panicked barking dogs.

A lot of places have continued their intake process in the same manner as when Covid first came out where they wouldn't allow you to go into the room with your sick pet and wait together until the Vet could see you but instead, make you drop your pet off and wait for several hours for a phone call with the results of their initial examination. I always hated having to do that my dog so I started looking for a possible new place who would be willing to give me a "same day" appointment as a "new client" which these days are slim to none but I received a miracle and found one today! For a same day Urgent Care appointment, they let me know up front that it would cost $130 ($150 if after 3pm) which already was a plus since the 24/7 hospital I had been taking my fur babies to charge quite a bit more for a no appointment walk-in emergency visit. The staff here at Berkeley Animal Hospital are very kind caring people. The facility/rooms were very clean! I got to go in with my dog, Toto and I only had to wait about 10-15 minutes tops before a technician came in to gather up the preliminary information and another 5 minutes or so afterwards before Dr. Holliday came in. She was super friendly and very knowledgeable about the potential causes of why my dog suddenly developing a really bad itch and went over treatments available so that it was easy to understand. The staff provided me with a reasonable quote for what Toto needed before they moved forward to treat him. Overall I was "in and out" of there in as little as around an hour or so which is fast compared to having to wait almost a full day to get my dog back at the other place. I think I have finally found an alternate place that I've been looking for to take my babies in for exams etc and for when they don't feel good. They also have their own on site lab so you don't have to wait for test results to come back from a third party lab which is a huge plus for me! There's plenty of metered parking near by and I found a place to park right up the street from this place. So.... If your looking for a new place that is "currently accepting new clients/patients" who can probably provide you with a same day appointment, who offers a clean, friendly stress free environment with reasonable prices for services, and where the staff is likewise very friendly as well knowledgeable, then please check this place out! You won't be sorry! Thank You so much BAH for helping my doggy today! read more

Berkeley Animal Hospital - My dog feels like this now! - Veterinarians Near Me - Berkeley, California

Dr. Holiday, by far, is the most impressive and caring vet I've ever come across. When I lived in San Francisco, she was my dog's regular vet, and he genuinely enjoyed his vet appointments and would always be excited to see her. Dr. Holiday was always quick to solve any issues, offering the best and safest treatments for my dig. She's unlike other vets who care more about money than correctly diagnosing the pet. She takes her time to listen to your concerns and figures out multiple treatments that make you feel comfortable, as well as ensuring safety and beneficial treatment plans to assist you. I wish I didn't have to move so far, or she'd be my dog's primary vet. I haven't been able to find someone like her. She's one of a kind and genuinely cares about building a relationship with your pet! 10/10 recommend read more

We have a new rescue and it was so hard to find a new vet with an available appointment, we had to wait two-weeks but others were a month out. But so glad a freind recommended BAH! and what I like the best is there follow-up, Jamm has been sending notes, she and BAH has my business read more

Berkeley Animal Hospital - Veterinarians Near Me - Berkeley, California

The doctor and staff are all great! I've brought two of my cats with complicated medical histories here and have had good experiences each time! read more

I preface this review with the fact that my review is based on an interaction with the company versus actually having received service. They're new in the neighborhood and my dog, didn't seem to be doing well. I went to their website and saw they allow same day appointment if time permits. They also had a chat option to submit your request or concern. I believe they closed at 5 or 6 and my message was around 3:00 p.m. I got a call about 30 minutes later offering s chance to come in at 4:30, the cost $150. I know they're new so the same day thing may be short lived, but for the moment it was reassuring. The cost was on par with most vet emergency clinics. And heck since COVID regular appointments are costing that much in some places. The cost did force me to remove emotion from the decision making and remember my dog's unfortunate tendency to eat any perceived morsel off the street like it's her last meal. Later this always creates stomach issues. This time was no different. The raw goats milk in the frozen section at the left store is always a sure fire remedy for my dog. They say showing appreciation helps you keep the things you like. I liked that availability so I hope that stays when their business picks up. read more