From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!

I got my first text message from this group a few weeks ago and was a little startled since I have…read moreno idea why they were sending me texts. I can understand a nuisance email or those dreaded postcards that I get daily since I own in a vacation area, but a TEXT?!? To my private phone? In any event, I requested to be removed and what do you know, I WASN'T. I have some gotten another. I don't think I'm alone in thinking this is getting REALLY ANNOYING. I am getting 3-4 postcards a week, emails and now texts. REALTORS this only annoys me and if I ever decide to sell, it won't be those if you who are annoying me.

As first time home owners Lauren and Steven went above and beyond to make our experience as smooth…read moreas possible. Would definitely recommend to anyone looking to buy or sell a house.

I booked a three-night stay - Dec 26, 27, 28 2016 - in a 493 King Street suite, Charleston, SC…read morethrough VRBO. The owner was listed as Kevin High, however I later learned that this is a front for Walk Away Stays, LLC. I was switched out of the unit that I booked and paid for, forced to disrupt our stay with a move, and given two very unacceptable replacement units. The following is the full story. A couple of hours prior to our arrival I was contacted by Kelsey at Walk Away Stays and informed that the unit we had booked had a burst water pipe, water damage, and although the cleaning service was working to get it cleaned up, it would not be available for our stay. (The cleaning service told me that the unit had actually been double booked. Kelsey at Walk Away Stays stood my her story and said the cleaning service was "confused", it was actually a different unit that had been double booked. Seriously?!?) Walk Away Stays, LLC found two different units for us - one night (12/26/16) at 154A Spring Street and two nights (12/27 and 12/28) at 248A Ashley Ave. To make up for the disappointment, trouble, and inconvenience Kelsey promised the following: 1) Both of the units were at least comparable to the 493 King Street unit that we booked and paid for. 2) Although we would have to be out of the 154A Spring Street unit at the normal checkout time of 11:00am, the 248A Ashley Ave unit would be cleaned and ready before the normal 3:00 check-in. Walk Away Stays would call me as soon as the Ashley Ave unit was ready. 3) Walk Away Stays would give us a $50 gift certificate to a local restaurant. None of these promises were kept. Upon arrival at 154A Spring Street, I was devastated. It was in no way comparable to 493 King Street and the convenience of being steps away from great restaurants. It was next door to a hostel in a very sketchy neighborhood, and about one mile further away from the areas we had planned to walk to. I called and left a message that this was unacceptable and to please call me back. My call was never returned. I then called the after-hours number and left another request for a return call. That call was not returned either. They did text me the access code to the wifi - which, btw, did not work. They didn't return my request for help with that, either. On 12/27, the day of our move to 248A Ashley Ave, we did not receive a call and were not allowed into the unit early. I called Walk Away Stays and spoke to Allie. She claimed to know nothing about any promises or the situation with the 493 King Street unit and said she would look into it. She never called me back. Before leaving Charleston, I called and spoke to Kelsey again. I told her that she had not followed through on any of her promises to make things right for us. The substitute units were not acceptable. We weren't allowed "early checkin" to the second unit. I never received the gift certificate. She said they had been too busy. I told her that I would be posting negative reviews and she said "OK. Fine." I'll probably never know if a pipe really broke, or if Kelsey lied to cover up a double booking (intentional or not?) However, based on the complete failure to make things right for us and follow through on the promises made, I believe the cleaning service and I think that Kelsey and Allie at Walk Away Stays, LLC flat out lied to me. A legitimate company would return calls and make sure that customers got what they paid for, or in the case of unavoidable situations were fairly compensated for their loss. Don't just walk away from Walk Away Stays, RUN-RUN-RUN AWAY!

With Hurricane Florence headed for Charleston, we were hit with another unforeseen dilemma…read moreregarding our relocation to Charleston from out of state. All businesses closed, all communication had shut down, and all hopes of finding a decent rental became one big question mark. We had to play the waiting game from afar. As soon as businesses reopened, we called Walk Away Stays as a temporary landing zone until we could find a more permanent solution. We were able to get in touch with Jamie. We explained our situation and within 24 hours we had secured the 248A property for a duration of two weeks. Jamie was very helpful, and we were fortunate something was still available considering our timeline to get to town. Walk Away Stays even lets you make payment (required in full with a pet fee, cleaning fee, and a refundable deposit) via credit card (with no processing fee), so that's a huge plus! We checked ourselves into 248A using the keyless door entry with a code they give you prior to arrival. 248A is a first floor unit (of a duplex) with 2 BR / 2 BA. Both bedrooms have California king beds and are quite comfy! There's a fully equipped kitchen and a washer and dryer. You are allocated one parking spot in the back of the house. Last but not least, they are dog friendly. Check-in is 3:00 pm, and check-out is 11:00 am. Considering our circumstances, we were able to have some semblance of normalcy due to the amenities that came with the rental (i.e. kitchen), making it feel almost as if we were home. 248A is such a great location! With King Street only 10-15 minutes away, we pretty much walked everywhere downtown and barely used our car. It is also centrally located with regards to Highway 17 to West Ashley one way and Mount Pleasant the other way. We couldn't have asked for a better location. My only complaints were they only had one roll of toilet paper for each bathroom and one paper towel for the kitchen. We ended up having to purchase additional toilet paper and paper towels to get us through our two-week stay. We also couldn't lower the thermostat lower than what had already been set, and there were some days it was extremely hot and almost unbearable. Keep in mind we stayed in the property in September. Keep those fans running, so the the place can stay somewhat cooler. It shouldn't be an issue in the fall or winter. In addition, my husband and I are extremely allergic to cats dander and had a tough time during our stay. There may have been cats here previously (as they are pet friendly). Overall, we had a pretty pleasant experience with Walk Away Stays and we'd definitely recommend it to anyone looking for an extended stay that feels more like a home (because it is) than a hotel.

Save yourself the time, stress and lawyer fees…read more Maggie and her team are amongst the least professional, least responsive people I have ever come across in any industry. They do not look out for their clients' best interest. This is a game of cashing commission checks and once the offer is accepted you will never hear from them again. Take a look at some of the reviews, this is not an isolated incident. If you are looking for a realtor who could care less about you during the biggest purchase of your life then look no further!

This review will be one of many. I listed my home in Summerville 64 days ago and have only had 2…read moreshowings; yes, you read that correct 2 showings. After contacting the agent several times to share my disenchantment there were no changes in the number of scheduled showings, so I asked to terminate my listing agreement (March 19) in order to find an agent that could get the job done and I was told that in order to do so he wanted me to reimburse him for his failed marketing strategy. Is this guy for real? I'm going to pay someone for not getting the job done. WRONG ANSWER! Then top it all off he gets mad and unprofessional and questions both my character and behavior because I'm not happy with 2 showings in 64 days. This guy is a joke! I already missed my original closing date on the property I plan on moving to because this agent is incompetent. ZERO STARS Art Leblanc

I had my kitchen, 4 bedroom, loft, dining room, living room, front room and 2 and half bath cleaned…read morethrough this service and they did an amazing job! Staff was very friendly, and wore masks which I was very appreciative of considering I have 3 children and the smallest being an infant. They were very thorough and made sure they covered everything I wanted done on my list. I will definitely look forward to my every 2 week cleaning through them! Highly recommended!

Tried to charge me for three hours to clean a one bedroom one bath apt that's less than 700 sq ft…read more Did lower my charge but should have never had to ask

A friend recommended that I contact Black Dog Junk Removal to assist with removing some pieces of…read morefurniture and I'm so glad I contacted them. From the first phone call through the entire estimate and service process it was an excellent customer service experience. Tyler and Preston carefully removed each item making sure not to cause any damage to my family's home and were gracious to my neighbors holding elevator doors offering to let them take the elevator on their own vs sharing with my families outdated furniture items etc. They approached the project with sincere enthusiasm and were very professional and respectful. I'd wholeheartedly recommend this business.

Very professional and easy to deal with. Promptly returned our call and arrived at our home at the…read morepromised time. Gave us a fair price to haul away old very heavy, bulky TV. Highly recommend.

Rob Sturm was very personable and knowledgeable about the Charleston area. He made the purchase of…read morea new home a pleasure not a hassle. He took us to quite a few properties without a hitch and seemed to know what property we needed. we highly recommend!

This company is aggressively spam calling people out of state trying to get listings on houses in…read moreTexas. There is no reason to be bothering people to "update your records".

Extremely rude. This business treated us very unprofessionally and talked down to me and my wife. I…read moredo not mind being spoken to disrespectfully, I have thick skin, but never disrespect a man's wife.

I wish I could give more than five stars for this team because we had an amazing experience. We…read moremoved quickly with looking at a new home and with needing to sell our current house. We used ChuckTown Homes to do both! We met with our buyer's agent, Andrea, to discuss all of our wants/needs in regards to a new house. She promptly got us set up on a portal to begin mapping out where we wanted to be and for houses to be tagged for us within our budget. She was prompt in getting back to us with any questions and with setting up viewings. When it came to negotiations with the sellers of the home we wanted, so was very proactive! Our buyer's agent, Matt, was just as great! We set up an appointment for him to view our house to discuss what we think we can sell for (as well as why, including other homes in the area that were comparable). He advised us on how to have the home set up for photos and how to have things done for showings. He was able to help us navigate toward good offers and ones that seemed like they wouldn't be a good fit. He was prompt in getting back to us via text, email or even by phone when needed. We really appreciate all of the hard work they put into making the transition of selling and buying our homes easier on our family. We would highly recommend them for your buying or selling needs.