makayla is wonderful! Our pup always looks amazing, they are always very patient with him as well!read more

We love wash Café! We have a Siberian husky and a cavalier, King Charles spaniel and they do a…read morebeautiful job with both!

I'm new to the area and needed to find a place to groom my little pup. The owner was great at…read moregetting back to me through text message (as their voicemail states). Unfortunately there was a mixup and she scheduled me for a day when they are closed, she apologized profusely and gave me a discount on the grooming service! Very attentive and genuinely wanted to make up for her mistake. Shampoochies did a great job grooming my little pup, she generally doesn't like being groomed so I appreciate that they gave her special attention. They also don't force the dogs to be blow dried if they don't like to be, and will wait for them to air dry if needed. Lastly, when we got home she had these adorable little bows on. :) Give them a try if you're looking for a groomer!

Ki loves everyone at Shampoochies. He always so excited to go and he always comes back smelly great…read morebut not perfumed, with a coat so silky and soft. Strangers regularly comment on how wonderful his coat feels and how good he smells. This is even 3 days after he's been groomed and has been playing hard for those days. When I wanted to bring him weekly, they said he didn't need it - so no false up-selling which I appreciate. They now have a day play offering with great prices. While I've transition to more work from home, so he doesn't need to go to day play as often, I wouldn't hesitate to send him there if he needed to burn off some extra energy or needed the interaction of other dogs. In short we both love the staff and would strongly recommend to anyone looking for a groomer.

Friendly customer service to meet all your dog needs... Warm…read morewelcoming environment and overall clean stations!

I hope this message finds you well. I am writing to express my deep disappointment and concern…read moreregarding a recent experience we had with your pet grooming service. We have been loyal customers since our first dog, and it saddens me to say that our recent visit has left us questioning our continued patronage. Our dog recently experienced severe skin irritation after a grooming session, leading us to an immediate visit to the emergency room and subsequent vet consultations. This has been an incredibly distressing experience for us, as we have never encountered such issues in our previous visits. What has added to our disappointment is the response we received from your team. Instead of acknowledging the possibility of any responsibility, the groomer was defensive and dismissive even when we provided our vet's medical notes. We understand that accidents can happen, but the lack of empathy and accountability in your response was disheartening. Moreover, we were disheartened to overhear your employees nitpicking about our complaint, thinking they had put us on hold. This level of unprofessionalism further eroded our trust in your establishment. As loyal customers, we expected a more compassionate and understanding approach during such a distressing time.

Dr. Ricky and his staff are perfect, they go above, and beyond anything I could have expected. My…read moredog has allergies, and before recommending anything they help me ensure that nothing can harm him. He even allows me to order things online that I can get him to check as to ensure my dog is safe. He is an excellent vet and I will continue to use his office, now, and in the future. Thank you so much for helping me to keep my baby safe, and healthy. Michael Hollis, and Oscar AKA MOOSE

I get my two dogs and cat groomed here and they are amazing. Violet and Rose always do such a great…read morejob especially with my bernese mountain dog who always has so much fur and undercoat. I followed Violet from her old location and have been taking my pets to her for years. She is very detail oriented and if she ever sees anything of concern she'll bring it up to me which I really appreciate. She always has the pets wellbeing foremost in her mind and often discusses with me what grooming is right for them rather than just trying to add unnecessary services. They are also very patient with my cat who has definitely scratched them multiple times but they still give their best effort. The office staff are also very nice!

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.

We were introduced to Puppy Haven by our dog trainer and tried them out during a free Puppy…read morePlaydate about a month ago. Our pup had the best time! So we have continued to use them for group daycare when needed, and we have been so impressed and pleased with the care they provide to our baby. The staff members are all very friendly and our pup has definitely found a few favorite people she loves and gets very excited to see...and she has made some great four legged friends, too! The facility is super clean and it is totally climate controlled as well, which we appreciate right now with the dangerous heat we are experiencing. Thank you Puppy Haven Johns Creek...it means the world to us to have a place we can trust with the care of our baby!!!

Happy dog happy life, am I right? While I can't say my dog is ever happy to go to the groomer's, I…read moream always happy to see my pup looking pretty after a nice wash and cut. And I'm sure she is happier overall after a deep clean and pampering - as she can finally see under her overgrown hair, for example... I made called and made a last minute appointment for her the morning of and I was thankful they were able to squeeze her in that afternoon. It took quite a while for a full wash and tidy trim but she came out looking extra fluffy and clean. I probably should have gotten a full cut since her hair was WAY too long but I'm picky and don't trust groomers easily. However, Happy Dog Spa did a great job for a last minute booking and I would be happy to use them again the next time I have an emergent need.

We had a wonderful experience at Happy Dog Spa in Johns Creek! The staff is kind, friendly, and…read moreprofessional, and they always take great care of my puppies like they are their own. My pups come home happy, clean, and looking absolutely adorable every time. Thank you for treating my furry babies so well--we will definitely be back! Always

I hate writing bad reviews but I honestly feel so obligated at this point to inform others about…read morethe lack of professional communication as well as the misinformation. Scheduled my appointment with her spoke with her on the phone, spoke with her via text and all the times I communicated with her I mentioned numerous of times about matting and how badly matted my dog was due to me just having a baby we had to hold off on the groomers expense. I stated this to her and she mentioned she would be able to demat him no problem. Never asked for pictures never communicated that it could be a possibility that she wouldn't be able to do it. Etc. Instead, she secured my appointment and waited until the day of when I arrived to tell me that she wasn't going to be able to demat him due to liability concerns. I feel like it was a load of crap because she waited until the day of the appointment, have me drive all the way to her just for her to tell me she won't be able to do it. I reached out to her via text because thats how we've been communicating and I stated my concerns to her regarding how I felt as a client and she didn't respond which says enough to me. I sent Hachii to his vet and other groomers and no one had an issue with grooming him, it was finding a groomer with a reasonable price, which we were able to do, by the way. And Hachii is doing fabulous and looks so good and we're so happy to have him back in good condition. Just wish she would of told me to send pictures in prior to his appointment of his condition before having me drive all the way to her just to turn me away.

We found ourselves needing a new groomer after 4 years and we are so happy to have found Mary for…read moreour 14 and 9 year old pups! She not only does a FANTASTIC job with grooming, but provides a low stress and clean environment for the dogs. She is personable, attentive, professional and fairly priced. We cannot recommend her services enough!