This is a okay facility with many hardworking and caring staff members but there are a few areas that I believe could really change. One concern is staffing during the morning shift. It feels like there are not enough cnas scheduled and those who are working are often responsible for 8 to 10 patients each. That is a heavy workload and it is clear they are doing their best but it makes it difficult for them to give each patient the attention they deserve. Increasing the number of cnas on the morning shift would make a big difference in patient care. I also think the facility would benefit from having more male staff on the morning shift and the men need to be put to the females to help with physically demanding tasks as some patients require more strength and support during care. Just like the women cnas get men, Same should be with the male cnas don't know why it's sexist. I do want to highlight some of the amazing staff who truly stand out. Juana is incredible she seems to know just about everything and is extremely good at her job. The cnas Sury Monette Rachelle Cindy Ashley and Mary Louise are also outstanding. They consistently go above and beyond showing compassion and dedication every day. In my opinion they deserve raises for the level of care and effort they put in especially compared to others I have seen who do not put in the same level of work. My father was originally in Station 2 and later moved to Station 1. He definitely prefers the care in Station 1. Unfortunately our experience with Station 2 was not as positive the cnas were often hard to find changes were frequently delayed until the last minute and the overall attitude felt less attentive and sometimes rude. In contrast Station 1 has been much more responsive and caring read more

I have to give Berkley skilled nursing center a huge applause once again. My mother had a stroke and lost her speech. She was very frightened but when she left Valley Presbyterian hospital for a stay at Berkley - it was all a positive experience. I am writing again because after a month she had to be moved to another facility for further care in studio city that was just awful. She regressed on her progress and although she was having treatment for mental disabilities- it was by far the worse treatment of a human being. She was drugged beyond comprehension and instead of the careful attention necessary to walk her to the restroom - instead she was left to soup herself with an adult diaper when she was quite capable only requiring assistance. I called Trevor the director at Berkley and told him what was occurring and if he could help us transfer back - he was beyond helpful and we got her back to Berkley where they treat each patient with the best care and attention. I can't tell you how stressed my brother and I were until we got her back to Berkley. Trevor is a true hero! Even my mother's priest who visited her weekly was appalled by the condition he found her at the studio city rehabilitation center. He also said she was doing so well when she was at Berkley. We are all so grateful for Trevor helping us move her back there! Thank you!! read more

My family and I have had an excellent experience with this facility, and I wanted to take a moment to share our gratitude. From the beginning, the care has been truly outstanding. The nursing staff is attentive, responsive, and takes concerns seriously. Whenever my wife has had a medical issue, including symptoms that needed evaluation, they have acted promptly and responsibly. The CNAs are consistently kind, patient, and supportive. They go out of their way to make residents feel comfortable and cared for, which has meant so much to our family. The facility also provides excellent physical therapy services while maintaining a high level of medical oversight. It's rare to find both combined so well in one place. I would especially like to recognize Trevor, the administrator. He has always been supportive, kind, and incredibly responsive. Any time I have reached out with a concern or question, he has taken it seriously and acted right away. His leadership and genuine care make a meaningful difference for both residents and families. Most importantly, I feel confident that my wife is safe here. Given her medical and mobility needs, that peace of mind is invaluable. I am truly grateful to the entire team for the quality of care, professionalism, and compassion they provide every day. read more

As you have entered onto and advance period of your life, certain decisions are of the upmost importance. Following a sad accident of my wife, and the medical procedures that followed, I was faced with, not only the decision of selecting an Rehab Center but, pressured by the hospital to discharge my wife on a very short notice! I was immediately forced into, not only researching for a suitable facility but, traversing the San Fernando Valley and visiting several facilities for a suitable location for my wife. As a person of Faith, I felt someone higher guided me to the Berkley Acute and Rebab Center on Sepulveda in Van Nuys , Ca. May I invite anyone finding themselves in a similar situation, to visit the Berkley Rehab Center. I'm sure you will find (as I did) that the Center is impeccably ample, clean and well-staffed. I was impressed with the accommodations offered by Director, Trevor, and Social Worker, Frencessca. A special mention for Certified Nurse Assistant Rosa for not only performing her duties but, showing personal care for my wife. There are many others to be acknowledged, including the well managed PT Dept., Activities, and the kitchen's excellent food. Edmond read more

I am writing to express my sincere gratitude for the care and attention that you provided to the residents during their stay at Berkley. Your dedication to your work and your kindness to the residents make such a difference in their lives. During our visits to the nursing home, we saw firsthand the compassion and commitment that you brought to your job each day. Your professionalism and expertise were evident in the way that you interacted with the residents, ensuring that they received the best possible care and support. We were particularly impressed by the way that you took the time to get to know each resident, learning about their likes and dislikes and treating them with respect and dignity. Your willingness to go the extra mile, whether it was spending extra time with them or simply providing a listening ear, made a significant impact on their quality of life. Please know that your hard work and dedication are appreciated more than words can express. We are grateful for everything that you do and we want you to know that you have our deepest respect and admiration. Thank you again for all that you do, and please know that you have our heartfelt gratitude and admiration. read more

The facility provides good care, and my mother truly loved being here and appreciated the staff's efforts. However, from her perspective, she would feel more comfortable and better supported if male cnas were also assigned to assist female patients, especially those who require heavier lifting. She shared that in other facilities she's been in, both male and female cnas cared for all patients, which made things run much more smoothly, and she believes other residents would benefit from that here as well. A lot don't mind a male nurse , She also mentioned that she even spoke to a nurse about this preference, but felt that her concern was not acknowledged. She was more comfortable having a strong male cna assist her with lifting and transfers, rather than relying on two or more female staff members. At this facility, she often had to wait a long time for her shower or ended up being one of the last to be helped because she had to wait for a male cna to become available or finish their duties to assist her female cnas. Because of this ongoing issue we decided to put her back to Burbank Rehab. Thank you, Trevor, for helping my mother your support did not go unnoticed. read more

We were pretty apprehensive about placing my 79 year old sister in a place that, from the outside, doesn't show its true value. After all, it's dead center in the middle of Van Nuys. However, my sis has been there for over 6 months now, recovering from a severe heart attack and stroke. And, although quite lucid, she does suffer from a serious anxiety disorder which causes extra adjustments by the staff. So, we have found her care to be fairly understanding and pretty tolerant of her issues. Aside from this, Berkley Post-Acute excels in cleanliness, Covid hygiene, physical therapy (its therapists are superb!,) culinary preparation (the food is tasty and nutritious,) and it responds rapidly to a patients needs. Specific needs are handled most effectively through the Administrator himself, who, through texting, responds and delivers within minutes to a patient's or a family's inquires. Unfortunately, it did take us a while to believe that his promises would be so consistently delivered. The Business Office should also be commended for its flexibility and of the knowledge base it has of the myriad medical costs involved in any patient's billings. Larry C. read more

My mom has been at Berkley Post-Acute for a little over 3 months. I must say she is really happy with the care there. I am too. Before we placed her in the facility, we were in the ER at least once a week and sometimes admitted. She has heart and kidney disease, is nauseous often, has a strict diet to follow, electrolytes to keep balanced, BP and weight need to be taken daily, easily gets swollen ankles and legs due to heart not pumping like it should--so many things, all of which were difficult for me to maintain in a consistent way, which caused her to get sick often. Since being at Berkley Post-Acute, she has been doing so much better. It's like night and day. If she does get swollen ankles or legs, it's resolved fairly quickly. She isn't moody and crying and in pain anywhere. They are making sure that every day is a good day for her as much as possible. I never thought I'd like a nursing home for my mom, but this one is great! Awesome, nice staff and caring nurses that are well-skilled and very diligent and caring CNA's. The activities and special events are fun and she's made lots of friends and loves English and Spanish bingo! read more

I am writing to express my sincere gratitude for the exceptional care you provided to my relative during their stay at your facility. Your tireless efforts, compassion, and dedication did not go unnoticed and made a significant difference in their overall well-being and quality of life. From the moment we walked through your doors, we were greeted with warmth and kindness. Your staff went above and beyond to ensure that my relative was comfortable, safe, and receiving the best possible care. They were attentive to their needs and always available to answer any questions or concerns we had. Your facility is a true example of what a nursing home should be. The cleanliness and organization of the rooms and common areas, the quality of the meals, and the variety of activities offered were all impressive. It was clear that your staff genuinely cares about the residents and takes pride in their work. Please extend my thanks to Trevor and each member of your team for their contributions to my relative. You all truly made a difference in their life, and I will never forget the kindness and compassion you showed them during their stay. read more

Thank you, Berkley Team, I want to express my heartfelt gratitude for the exceptional care and unwavering support you are providing to my mother during her stay at your facility. From the very first day, the warmth and compassion extended to her made her feel at home, and for that, I am truly thankful. Your team's dedication, patience, and professionalism have been truly remarkable. I particularly want to acknowledge , Christina ( social worker) Luz ( case manager)and the entire team whose warmth and empathy have deeply touched my heart. Her ability to connect on a personal level and provide invaluable support has been a tremendous source of comfort for both my mother and myself. Knowing that she is in such caring hands puts me at ease. The culinary team also deserves praise for their outstanding efforts in providing delicious and nutritious meals. My mother thoroughly enjoys the food. Thank you once again for providing such a nurturing and loving environment for my mother. Your care and compassion have brought immeasurable comfort to our family during this challenging time. We are truly grateful for everything you do. read more

Berkley is an amazing place for anyone that has a need for physical therapy. The staff is amazing/outstanding and attend to all my needs. I've noticed that they treat everyone like gold. I used to be afraid of these places because you hear of all the horror stories. However, Berkley has exceeded all of my expectations. I also have a senior mother who I would place here because I know she will get treated right. The staff are constantly motivating me and other patients to move, get out of bed, and to walk in the hallways to maintain their functionality. These are the things that make Berkley outstanding which makes them go above and beyond. I've noticed that management is considerate and comforting. They are on top of the ball and show support to the nurses and other staff which directly reflects to the care that they provide. I have to give credit where credit is due. Me knowing business, this has everything to die with who runs the facility. The structure of how everything is is run is immaculate. The director really knows what he is doing. To say the least, I would recommend this place to anyone. read more

My father has had a couple of stays in skilled nursing facilities following hospitalizations over the last few years, so I have some frame of reference for my review. Berkley is bright, clean and serves good food made with fresh ingredients. What sets them apart though is the quality of care they provide. They have a high ratio of RN and LVN nurses who are knowledgeable and caring. They were always happy to speak with me anytime I had a question or concern. I can't say enough about their CNA staff! They have a difficult job but make it seem easy. They took the time to get to know my dad personally and were extremely caring, patient and kind with him. Knowing he was in their good hands gave me peace of mind. The social services team went above and beyond helping me navigate insurance issues and later the transition to assisted living. Tanya was extremely supportive at every step of the way. She even followed up after discharge to see how it was going for my father and again offered me further assistance if needed! read more

As you can see from the many five star reviews regarding this facility it definitely is wonderful. When I brought my sister to this facility right off,I noticed it was very clean. I met Helen, who Kimberly Wwas my sister's CNA I was impressed with her kindness, patience, and willingness to be of service. My sister was unable to walk and get out of bed when she arrived here. Due to the time she has spent in rehab she is riding the bicycle, walking with assistance , playing bingo, and participating with other patients. Tanya and Luze from Social Services were right there when we came in the door. They helped us make the best decisions for my sister's care. Trevor , the head Administrator listened to my concerns. He is assisting me in finding where my sister will live permanently. I bring all of this information up because of all the other facility I have dealt with they are nothing like this facility. I believe they should be rated five golden stars. Kimberly W read more

This facility is extremely efficient They have more than a adequate nursing staff. Right now they have more than a few people that are here for health issues that make them bed bound so with them & those that need some help wearing diapers they change people frequently because they are great at doing rounds. That is a must if you've needed to do it on your family member including a baby. The food is better than ok. All you need to do is ask for coffee or a sandwich & they can go & bring it back if the kitchen is still open. Snacks you can get them too. They have activities, with bingo you can win a dollar & more than a few others too. They have therapy & occupational therapy as well. Honestly you wouldn't need to worry about it here they have good place to stay. You can visit & see that this is a happy place, staff are very nice & always helpful. I have been to another one & this is by far better than the other one by how much is done & how they run it here. read more

My grandma recently stayed at Berkley Post-Acute after hip surgery, and our family could not be more grateful for the care she received. The facility was always very clean, welcoming, and full of activities that kept residents engaged and happy. What impressed us most was how quickly she was able to get back on her feet and walking again thanks to the incredible staff and treatment team. Everyone there was so compassionate and attentive. A huge thank you to Maral (Charge Nurse - Treatment), Tanya (Social Services Director), Luz (Case Manager), Nico (Charge Nurse), Trevor (Administrator), and Laura and Kenya from Activities. Every single one of them treated my grandma with genuine empathy, patience, and kindness during her recovery. You can tell the staff truly care about their residents, and that made all the difference for our family. We highly recommend Berkley Post-Acute to anyone looking for quality rehabilitation and compassionate care. read more

When facing the unknowns of a medical challenge you always want caring, compassionate and knowledgeable people to entrust with your loved one's care. This is what our family found when our loved one was admitted to Berkley Post Acute. We wish to thank the entire staff for the care they provided beginning with the administrative staff. Trevor, Lilly and Christina. We appreciate your help with understanding the process of benefits. Secondly we wish to thank the clinical staff. From the CNA's, RN's, and LVN's, especially Rosa, Jenny and Daisy. Our family is grateful for the compassion, dedication and professionalism you showed our loved one; and for providing solutions that helped with continuity of care. Again, thank you to the entire staff for guiding our family through a difficult time. You have a special place in our hearts and we are forever grateful. read more

It is never easy to entrust the care of a family member to others, but you all have made it so much easier for us. The compassion, dedication, and professionalism that you displayed have been nothing short of remarkable. Trevor your staff members have always gone above and beyond to ensure that my loved one was comfortable, safe, and happy. They took the time to get to know them as an individual, and always treated them with the respect and dignity that they deserved. The daily activities, the meals, the medical care, and the social interactions that you provided were all exceptional. We are grateful for everything that you have done for our family. Your nursing home will always hold a special place in our hearts, and we will never forget the kindness that you have shown to us. read more

My sister was admitted to Berkley Valley and I was sure she was dying in a few days. Three years later, because of the awesome care given at Berkley Valley, she is alive and never better. Everyone who works at Berkley Valley is competent and kind. Especially, Luz the social worker, Lillie in the business office, Patricia at the front desk, and Trevor the administrator. Everyone listens and has the patient's needs as first and deliver on their promises every time. My sister has had some big challenges and their love and attention has been a large part of her recovery. My sister loves it here where she is safe, well fed, well managed with medicines, and loved. Thank you. I recommend Berkley Valley without reservation for you or your loved ones. read more

I was in this facility with a complex injury, for which I needed extensive therapy on my right leg for a joint replacement. The therapy department was my anchor and rock, without which I could never have achieved the progress I did. Lilly, my therapist was my angel and encouragement through it all, and I seriously doubt I could have achieved the progress I made without her skill and knowledge. She was patient and kind and pushed me gently when I needed it, and harder when she knew I was ready. The entire therapy department is the best I've ever worked with, and I would highly recommend Lilly and the other therapists in a heartbeat. Sharon Larson read more