You know you are in good hands as soon as you walk through the door of Pioneer Valley Dental Arts…read more The atmosphere is warm and welcoming. The staff is human and approachable. The clinical care is the outstanding! Dr. Ziemba is technically skilled, of course, but is also kind and compassionate. I have OLD, warn teeth, but his "dental arts" approach to repairirng them keeps them looking great! I highly recommend this dental practice!

Carole: I find it a chore to write a review; however, in the…read morecase of Dr. Lucido and his staff I find it necessary. My family dentist of more than thirty years retired and Dr. Lucido was highly recommended to me. Understandably, I was quite apprehensive during my first appointment at Pioneer Valley Dental Arts. Yet...I must admit I was pleasantly surprised. The office was clean, comfortable and cheerful and the staff was polite, helpful and friendly. More importantly, Dr. Lucido was unbelievably knowledgeable and professional. He gave me a comprehensive examination and addressed any of my fears and concerns. Dr. Lucido is clearly a skilled and compassionate dentist. My heartfelt gratitude goes to Dr. Lucido and staff for their excellence in patient care! I am looking forward to my next visit.

I moved here from out of state and it killed me to leave my dentist of 30 + years. That said, I…read morestarted a search for a new dentist. After going to two different dentists recommended by friends I was still in search of a dental office that provided service even close to my old dentist. That's when I came across Flagship Dental, once again a recommendation. Everyone here is great, from the office staff to the hygienists and finally the Dentists. They are all pleasant and very professional. Even their billing department is pleasant to deal with, I'm hooked. Hopefully I will never have to took for another dentist.

Great hygienists and staff and Dr Foerster is wonderful too. Gentle touch - provide sunglasses etc…read morefor the bright light and make you comfortable

I experienced a badly infected molar in week 4 of the MA lockdown which was diagnosed as a required…read moreroot canal treatment. After searching long and far I found Western Mass Endodontists in Longmeadow, a bit far to drive for me, but the drive was well worth it. Western Mass Endo was accomodating with the payment modalities and they gave me a treatment slot on the very same day I called. The treatment itself too an estimated 40 minutes - an absolute breeze. I had dental cleanings that were a lot more uncomfortable. Dr. Odierno and his team (Heather and Kylie) are on top of their game, and they also seem to be genuinely nice people. The treatment was a full success and this was the best dental office experience I ever had. A++++

Diagnosed by dentist as needing a root canal and trusting his recommendation I Went to Western Mass…read moreEndodontics and I am sorry I did. The office staff as well as Dr. Shapiro were extremely cold and rude, and once I mentioned payment plan they mentioned extraction and showed me the door. I wouldn't give them my money even if I had it. Considering the financial difficulties so many are facing they should be ashamed at how they treat those in tough situations. Do not reccomend.

Dr. Eric Shapiro literally saved me and I am forever grateful! I was visiting family from…read moreCalifornia and came down with a horrible tooth ache. Dr. Shapiro and his staff managed to see me within hours of calling their office. When I arrived everyone from the front desk staff, to the nurses and especially Dr. Shapiro were WONDERFUL! They quickly got me out of pain which allowed me to go and enjoy my vacation. I can't say enough good things about Dr. Shapiro and his staff. They are compassionate and extremely good at what they do. I highly recommend you go to Dr Shapiro for all your dental needs. He's amazing!

This is my 2nd root canal with Dr Shapiro and I wouldn't go anywhere else. The staff is lovely and…read morehelpful. They get you right in quickly. No long wait in the waiting room, which I like. Dr Shapiro is sooo nice. He has a gentle touch with the novocaine and makes sure you are comfortable every step of the way. I didn't feel a thing. Love it!

They have helped me over come my fear of dentists . I feel listened to and safe in a way I can…read moretrust them and know that what they say about my teeth is the truth. I hope and pray I find a good dentist and hygienist like the ones I have seen here !

I have been coming here for more than 20 years. Carla is my hygienist and is top notch, she…read moreexplains everything and is very knowledgeable. She does a superb job consistently. I feel confident that she is by far the best. The girls in the office are very friendly, professional and great at what they do. Very happy here and highly recommend.

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!

I have been a patient of Dr Life for quite a while but I recently had a wonderful experience. I…read morerecently had an appointment with my primary care doctor and mentioned a feeling a had on my tongue but she didn't see anything which appeared to be abnormal. Then this week the sense became a lump I could definitely feel. I figured that because it was in my mouth that a dentist would be a good place to start, so I called Dr Life's office. They agreed that it was unusual and opened their schedule so I could be examined that day. It turned out to be a rapidly growing fibrous growth on the mid-dorsal surface of my tongue. I immediately received a referral to Berkshire Facial Surgery. Getting such a rapid response to my concerns for such an unusual medical condition was fabulous.

I make time out of my schedule to see a dentist here who has been pain free, except for the pricey…read morebills. Dentistry here seems much better than that performed by Bob Hope in "The Paleface" (1948), where Jane Russell was Calamity Jane and he was Painless Potter in the old West.

Never thought I wouldn't dread a visit to a dentist's office. I have had years of complicated…read moreprocedures here and have no reservations recommending them. This whole team is professional, pleasant, and accommodating.

Highly unprofessional in the office..speaking about personal matters to each other while playing on…read moretheir cell phones. They don't admit to mistakes and won't refund you when you cancel a procedure. Look elsewhere.

The absolute best in dental care. I have been a patient here for many years- have had many…read moredifferent procedures- from basic cleaning to advanced gum care, braces on my teeth to Invisaligns, cavity filling and veneers. 40 years of great dental work needed to fix up my previous years of neglect. The office is spotless, the staff is helpful and friendly...... and you get sent home with new toothbrush, toothpaste, floss- and a pep talk on taking better care of your own teeth!

I have been a patient of this office for more than 20 years. I travel 44 miles round trip, and…read morewould not consider going anywhere else.I am extremely satisfied with all of the work done there, happy with my smile. The entire staff is very warm caring, considerate, and friendly . They are truly the "TIFFANY" of the art of dentistry.

Hygienists are always friendly and helpful without being pushy. Dr. Samson has done an amazing job…read morewith my son, who has a disability. He has a great bedside manner and does excellent work

I would give it no stars if I could. Dentist keeps forcing work I don't want done on me to keep me…read morecoming when I told them my end goal was braces, I only want the work necessary for braces. (Also he is rude and always rushed, and you can barely understand him). End up with another missing tooth, two more shaved down for a THREE PIECE BRIDGE. I told them I grind my teeth, I asked for metal, I asked if I could still get braces with a bridge like that. Later I tell him it feels loose. He says it doesn't feel loose to him like?? Is it in YOUR mouth? Here I am ONE year later, the bridge has fallen out. Terrible terrible experience, and I will be leaving another review if they try to run my pockets to fix it.