When looking for care for your ailing and aging parent as a lone caregiver to catch a rare break…read more.. there is stress and worry. When you contact a caregiving business the least one should expect is good communication, follow through with you and that they are communicating with each other. This was not my experience with Visiting Angels. They wasted almost two weeks when I could have been looking elsewhere with their internal confusion. They did ask for $1000 up front a lot though.

This was one of the better home care agencies I found, most of them are not good. They provided a…read moregood aide on a consistent basis, which is more than most agencies could provide. However it was only one aide, apparently they didnt have any more who could work in my area, and the aide ended up quitting after a while citing the care was getting too difficult

I moved my father into Wingate a month ago. The staff has been so attentive and caring. They call…read moreme with any questions or issues, and even just to let me know he's adjusting well. Communication with them is above and beyond - they call me or return my texts nights and weekends when they're not even working. The facility is gorgeous, food is good, and the staff is amazing. Every single person. I couldn't have found a better place for my dad with Alzheimer's to live out his remaining days in peace, beauty and comfort.

My sister was in the memory unit of this extended care facility. I cannot say enough great things…read moreabout the caring staff and the facility. If you want your loved one to get the best of care in their final days, months or years, SugarHill is the only place I would recommend. My sister is no longer with us but her final days were filled with the love of SugarHill. The parade of staff requesting to come in to say goodbye to my sister was incredibly moving. It was all so genuine and heartfelt. At the end, as we waited for the hospice nurse to arrive, two staff members came in and invited by nieces and me us to stay and have dinner in their private dining room. We didn't take them up on it but the gesture was just more instance of the love we felt while my sister was under their care. If there was 10 stars, it would not be enough to express our appreciation to the entire staff. Please consider Sugarhill for your loved one. (Thanks Marty).

Finding a comfortable, dependable place for my grandpa to live since we realized it wasn't safe or…read moreideal for him to be at home alone anymore was, obviously, a challenging experience for my family. Sugar Hill's Memory Care neighborhood has proven to be an excellent solution for him, and for us. The friendly and caring staff have done an amazing job helping someone who was becoming more and more solitary turn back into his social and engaging true self through their robust activity programming. I especially love the fact that he was able to bring in all of his own furniture, paintings, etc. to make his apartment actually feel like home. The food is also outstanding and can be enjoyed in a gorgeous formal dining area in the original mansion. Sugar Hill has certainly changed my perspective of the type of experience one can expect from an assisted living community - highly recommend!

Absolutely the best facility of it's kind I've ever experienced. My sister and I looked all over…read morethe Albany area for our Mother to live. She had some minor memory loss and was a head of household after my Fathers death. After a little over a year on her own, it was obvious that she could not care for herself any longer. When we looked any facility over we took the tour, but then would try to see and hear staff/resident conversation outside of the tour. Most of my family can go see her weekly, call every other day, or involve her out of the facility on occasion. We always see Marjorie Doyle in everyday mode with often no personnel aware we are there. Staff are always kind and even loving toward the residents. I have been so impressed to date. It's the only place I have personally thought......." I could live here."

I met with Odette Facey for a tour of the facility... she and her staff were more than happy to…read morehelp out... being that my mom with Alzheimer's and Parkinson's lost her purse in another state other than where I lived... she directed me to what I needed to do and was wonderful with helping me out... I had to prove her identity at 82 years old with no knowledge of anything.. she helped me in anyway that she could and did over and above what she needed to do... I love the staff there and I think that my mom is in good hands in their memory care unit...I would totally recommend this facility to anyone's lived ones

My mother has been at Millview for almost a year. She…read morearrived there in May 2018 with several issues due to her not taking her medications and poor nutrition as a result of dementia. She is now doing very well and aside from wanting her car () she has settled in quite well. This is a beautiful facility, the staff is wonderful, and there are plenty of activities to keep her engaged. A bonus is the Montessori school that is connected to the facility so the residents get to interact with the young children. There is a van to take her to medical appointments and residents can sign up for trips to do some shopping and even to go to the Racino in Saratoga! The pricing is very reasonable compared to other facilities we looked at, and is based upon the size of the room the resident selects. I thank the staff for the care they provide!

From the owner: Millview of Latham has provided quality assisted living for over 35 years in an intimate community…read more Millview offers respite and long-term care for individuals with a variety of physical, social or cognitive needs while encouraging socialization at all of their community events! They also host their Social Adult Day Program, in which individuals can spend the day engaged, supported, and cared for.

It is so wonderful to know that our father is in a place that is so welcoming. All of the staff…read morehas been nothing but friendly and kind. He is hard of hearing and can't hear most of the time but the staff know how to go right up to him and talk in his ear. He was very lonely at home but at Heritage Woods he sits at meals with three other men and enjoys their companionship. His apartment is kept nice and clean. No one has ever shown the slightest impatience with all the questions the family has had in the stressful move of our father to the assisted living. Thank you for all the help, Heritage Woods.

Not a fan. Not helpful, they do nothing to provide any kind of assistance. They clearly have a…read moredifferent agenda than the eldery they pretend to help. I would not recommend them for anything important and morever it is a better for you to simply ignore anything they say or do.

I took two days off of work. I never got a response from these people they make false promises. You…read morecan't depend on them for anything very disappointing very disgusting. There's not much in the Berkshires that helps elderly people that are disabled and this place was recommended, but they turned out to be a big disappointment and they abandon me in my situation.