Bottom of the barrel Healthcare…read more So after being stabilized at Roger Williams's hospital, I spent three weeks in Elmhurst nursing home to recover from pneumonia. However, the lack of proper basic hygienic care and the mistakes they made with my medication, as well as the maltreatment by staff and the incompetency by CNAs, nurses, nurse practitioners and administrators led to my being rehospitalized with three secondary infections - some of which were serious. After my first week there I wanted to get a transfer to another facility and started gathering testimony from the different professional caregivers (non-staff) who work at other facilities, most of whom confirmed to me that they feel helpless at addressing these problems in this facility... They take for granted that the Marquis group corporate owners, will not allow them to get either the staffing or the supplies they need at that place to provide proper care, and after talking with different residents, I can see that both subacute care patients as well as long-term residents have the same complaints... I regret not documenting accurately enough to file a lawsuit, but I am filing complaints with the Rhode Island health department and publishing reviews everywhere I can online to let the world know, this place is BOTTOM OF THE BARREL as far as nursing homes go... what is taken for granted there is that mistakes (some of which will be life-threatening) WILL be made and the general attitude of staff is "not my fault, not my job, not my problem". The State needs to investigate how they operate that facility, they need inspections and auditing... The national Health review board has already removed their rating. There are 200 beds and nowhere near enough staff and a lot of serious medication errors and total lack of competency going on there.

Horrible! Abusive! Non caring! Do not put your loved one here. My husband was taken her for…read morenursing and rehab. He is a double amputee. He recently had a stroke. The CNA needed to clean him up after he vomited. She had me leave the room and shut the door. My husband informed me that she was saying horrible things to him such as "who would want you. Look at you. You're useless". As he's telling me this he's crying. He thankfully only stated 24 hours because he needed to be transferred to the hospital. My heart hurt for him. This will be reported to a higher level. This place should be closed down.

It's rare these days to find a truly family owned and operated facility, especially here in Rhode…read moreIsland, which makes this place stand out right away. You can feel the difference in the level of care and attention that goes into everything. The cleanliness is consistently impressive, and the recent upgrades have made the environment even more welcoming and inviting. It doesn't feel institutional, it feels thoughtfully maintained and comfortable. The nursing staff are attentive, compassionate, and clearly dedicated to the well-being of the residents. Just as importantly, the maintenance team is always on top of things, any issue that comes up is handled quickly and efficiently, which speaks volumes about how well the facility is run. The Pezzelli family truly sets the tone. They are warm, involved, and genuinely care about both their residents and their staff. That kind of leadership creates a positive atmosphere you can really notice. Overall, a place that reflects pride, care, and commitment in every aspect.

My uncle is long term resident and he love this place. The staff is very attentive and caring…read more Since he been at Golden Crest I don't have to worry about of him, being neglected or him wondering away alone. He loves attending the group activities. The remodeling is coming out great. Thank you to all the staff at Golden Crest for the amazing work you do!

When a dialysis patient goes to skilled nursing facility for rehab they typically have to be…read moretransported by ambulance three days a week to a dialysis center. This definitely interrupts with their rehabilitation. But since Lincolnwood has a dialysis center right on site, it is the best place for a dialysis patient to go for rehab rehabilitation.

Recovering from Covid a couple years ago, I had to stay there for 10 days, during which I felt like…read moremy life was threatened from neglect and abuse... I witnessed horrifying scenarios daily there, and called my friends to come rescue me but after my roommate called and threatened the administrator with legal action, they visited me and responded to my complaints... I was convinced to stay the last five days so I could be discharged with the so-called home care package of in-home follow up therapy visits for my recovery because if I had left early, I would've gone home against doctors orders and been denied that Health service. I don't even know if it was worth it at this point because of how it felt to be in there... I just experienced another terrible episode of bad Healthcare at the Elmhurst facility at 50 Maude St. in Providence but as bad as that place was, Lincolnwood was much worse. Stay far away.

I am visiting in the area and had some aches and pains from my lower back, butt, hips and left…read morethigh. I had just been on a long delayed flight from Sacramento, California. I googled and the only appointment available was at 4:30 and so i was able to make the appointment on the app. Jake from Blackstone Massage Therapy called me around 2 pm and asked if I wanted to come in to the office sooner that he had a 3:30 and I agreed. Jake used a combination of techniques on me utilizing various sports stretches, hands on deep tissue massage, used cupping in which I can say i was unaccustomed to, and even got in using a massage gun. I can say I was definitely in less pain and felt much better after. Jake was very professional and evaluated my pain level throughout my massage and after discussed follow up and aftercare. Highly recommend Jake and will be a return customer my next trip to Providence.

Best. Hands. Hands. Down…read more Knowledgeable, caring, effective, convenient. Have been going for years. Expect to keep going for years.

The Highlands is an assisted-living facility populated by two groups of residents: a…read morehigh-functioning group, some of whom may need medical/personal. attention at some point but are in most respects independent, a wide range of less capable residents who eat most meals in the dining room, and a group who eat and stay in their rooms most of the time. There is also a large group in a segregated floor for those with dementia and memory loss. Very few if any of the residents are intellectually intact. The staff are polite and competent, some are excellent and dedicated, but turnover and absenteeism are high. Assisted showers are possible but the standard is at most once a week. The food is not the worst institutional fare I have ever had, but when combined with poor service and a toxic social atmosphere in the dining room the result is very poor. There have been at least a dozen cooks in my time, and none of them were capable of cooking a Brussels sprout . Waitstaff were nice but oblivious and untrained. The facility is clean and quiet .

A good friend is searching for a facility for her parents who plan to relocate to RI soon. Chloe…read morewas the perfect host, and the tour and explanations were very clear. A chance to visit with a few of the residents showed that folks are happy here and friends are made easily among them and the staff. Highly recommend!

My father was transferred here after a broken arm/ribs and the it was a miserable, depressing…read moreexperience for him. Since he was prone to falls, he was kept in a chair in the noisy common area most of the day (and this was for 24 hours until we complained). We had to complain about a lot of care issues and couldn't be happier when we managed to transfer him to a much more caring and attentive facility - he blossomed within days. The 2nd star is only for the few staff members who made an effort.

I wouldn't recommend coming to this facility. They were awful with my parents and we were lied to…read moreup until the end. They just mishandled everything and lost some of our belongings that meant the world to our family and I think that was terrible as to what they did and should be ashamed of themselves too. They were not treated well here and I would never ever send my parents here again or anyone for that matter.

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

This may be the worst clinic in America. Be prepared to…read morewait over 3 hours just to be seen by a C tier clinician while the nursing crew spends their time ordering lunch while you suffer. It's a nightmare, do anything not to come here.

Attentive staff, competency, and professionalism in Nursing Care, the CNA's were able to respond to…read moreall my request for help, all my needs were taken care of, and the food was good... I saw excellent care for stroke patients, as well as short term recovery patients like myself (pneumonia)

My mother truly loved her time at Laurelmead Independent Living, and as her daughter, I couldn't…read morehave asked for a more welcoming or enriching community for her. From the moment she moved in, she was surrounded by warmth, friendship, and opportunity. The grounds are absolutely beautiful -- especially the peaceful wooded area in the back, where she enjoyed walking and spending quiet time in nature. Inside, the gathering spaces are inviting and thoughtfully designed, making it easy for residents to connect, relax, and feel at home. One of the things she appreciated most was how intellectually and socially engaging life at Laurelmead is. She looked forward to the regular educational talks, musical performances, movie nights, and the many activities that kept each week interesting and fulfilling. There was always something to enjoy, but never any pressure -- just a wonderful sense of community. The dining experience was another highlight. The dining room is lovely, and she genuinely enjoyed the wide variety of menu choices and the quality of the meals. Dining became a social event she looked forward to every day. Most importantly, she made deep and lasting friendships there. Laurelmead gave her not just a place to live, but a vibrant community where she felt connected, stimulated, and happy. Our family is so grateful for the caring environment and the joyful years she experienced at Laurelmead. I would wholeheartedly recommend it to anyone considering independent living for themselves or a loved one.

The Laurelmead lifestyle offers a wide variety of cultural, educational, social and fitness…read moreopportunities designed especially for those who want the most out of life. Life here is rewarding - and it's also fun! The staff is always willing to go out of their way to make sure you are satisfied.