I've been coming to high-tech auto for a few years now and appreciate the team's support…read moretransparency, and speed. Most recently, I was driving my 10-year-old Audi to Sequoia and I got an EPC error message that I've never seen on my car before. I messaged high-tech auto Friday night and by Saturday morning they had a response and I called them and they talked to me through things. I really appreciate the transparency, communication and general customer service

Nope. Just nope. I can not, in good faith, recommend you bring your car here. I got duped by…read moresomewhere else (for a different car) and apparently "oil in your radiator" is a common ploy to pad services, which this place also told me. Luckily, I only let them change the oil and I left. If I had stayed, they would have racked up almost 2K in services. I took my car elsewhere and I didn't need anything at all done to my car. I'm so tired of being taken advantage of and am finally speaking up. Oh, and they pretend they are doing you a favor. So bad. ARGH!

Just picked up my car after repair. I had great experience…read morefor auto repair ever. Easy to communicate, very friendly, very kind. They explained and showed all what I need, answered all my questions. Plus very honest!!! Don't go to the dealer ship! Thank you for your kindness!

I've brought my GLC twice for servicing and a repair. A regular schedule service is much cheaper…read morethan the dealer (by at least 50%) and they still performed all of the Mercedes recommended services per the service schedule. My check engine light came on recently so I took my car in for a diagnosis. They spent the morning investigating the issue and pretty quickly found the source of the problem (along with a few other recommended repairs that I didn't proceed with, and the guys at the shop weren't pushy about it either, which I appreciate). I was able to pick up my car the next day. They even took one of my tires to be repaired for free when they found a large nail it in after test driving the car. They probably aren't the cheapest independent service shop, but they know what they're doing, they use genuine parts, and they're definitely not ripping you off either. This shop is great and I'll back for future services or repairs.

Had my 2014 Honda Accord Sport serviced in Big-Q and have been very satisfied and happy of my…read moreexperience. In two separate occasions, one for a Cat converter replacement and the other for a full brake service and other maintenance work, in both cases they were done in a very precise, professional and most important correct way, basically fixed and resolved the issue I came in for. Special thanks to Alfred who worked with me and made this process so smooth and professional. Martin

Alex at Big Q Auto Repair is fantastic. He diagnosed an…read moreongoing exhaust issue on my Subaru Outback as a cracked manifold, but what really stood out is that he went out of his way to check with Subaru about warranty coverage instead of just charging me for the repair. Because of him, I found out the repair is covered under the 8yr/80k emissions warranty--saving me over $4,000. Honest, knowledgeable, and truly looking out for his customers. Highly recommend!

Fantastic from coming in to going out. Fernando was excellent and gave me a great deal. Super…read morewilling to help and couldn't recommend this place more.

Thank you to Justin who was fast at responding as well as guiding me with the issues I had with my…read morevehicle. All around professional and courteous. I would highly recommend going to them for your car needs without any regrets or feeling nervous.

I went for a 2nd opinion for my 2025 BMW x 5 . Staff were very friendly and attentive. I give them…read more5/5 Maria

Love the folks here! Super transparent, competitive pricing, all the good stuff. They patched up a…read morenail in my tire for free which was super nice. They also recently fixed two of my engine mounts within the same day for a very competitive price versus some other places. Would absolutely recommend them to anyone (even if they didn't patch my tire for free)

Like old time service!! Professional, knowledgeable and…read morecourteous guys. Never feel like I'm being ripped off. They are always on the money with what's wrong with and fixing my car. So nice to have a place like this in the neighborhood!!

Great service! They fixed the tire on my Acura. Fast and professional. Highly recommend.read more

Excellent service. Customer care was above and beyond…read more Professional staff and clean facility. Fare price. Outstanding was the welcoming attitude of everyone. No wonder you are "Most Loved" in Santa Monica!

Easy. Breezy. The best!! Great service. Super comfortable…read morewaiting areas. And speedy. Totally recommend.

These guys are awesome. Chris, Travis. Fantastic. Stereotype is local shop is gonna gouge you…read more Complete opposite. Honest. Fair and competitive pricing. Support local.

Solid shop, honest service. I take everything I own here. Happy to keep going back. Keep supporting…read morelocal shops.

This garage is fantastic! I feel safer and more secure with them taking care of my car…read more Professional, courteous, and honest, Peter's garage has been my go to for service for over twenty years and they never disappoint. They will do their best to give you efficient service and make sure you get back on the road. Ajit is always there to tell you the needed repairs and show you what will be worked on. He explains things so a non-mechanic such as myself can follow and know what will be happening. Thank you for being so kind and helpful!

Came to get a pre-purchase inspection for a used Honda CRV - pricing is reasonable and Ajit is…read moresuper friendly and approachable and gave me a lot of tips and reminders of what to do for best maintaining my car. Would definitely come back for future servicing!

On our way to the port in Long Beach for a cruise, we had a flat tire. Pulled into the busy tire…read moreshop knowing it would be a long wait, expensive, and we'd probably miss our cruise. But the staff was AMAZING! We were in and out of there in less than 20 minutes with our tire repaired for only $40. We would have paid much more if we had to. I would highly recommend Cook's Tire & Service. The service and price was great! Thank you so much for all your help guys! We are on the cruise and having a great time thanks to all your help today!

Finding somewhere that is reliable and trustworthy to bring your car to isn't always the easiest to…read morefind. There's a lot of choices around LA, but I've been so impressed by Cook's service and how they treat their customers. Everyone I've interacted with there has been so helpful and it feels like they drop whatever they are doing to help you out without skipping a beat. For every issue my car has had, they have dealt with it incredibly quickly and their communication has been top notch. I feel like they really truly care about their customers and have no ego or attitude like some other places. They always go above and beyond and I don't even have to think twice about bringing my car in. I've had them fix multiple things on my car from alignment to shocks to breaks. I would absolutely bring my car in for anything else. The prices are great and I feel good when I leave. They honestly do such a great job and I have no complaints. Keep up the good work fellas.