We were rushed. The consultant, Mark, didn't even sit down while he was "consulting," and we were…read moreworking off of someone else's desk (and the "someone else" was working there too.) We paid $150 for 1/2 hour consultation and we were there about 20 minutes. There were a few stones he couldn't identify and we felt he was guessing on some of them. I felt like we were bothering him. We will never return.

If you need a gem appraised, this is where the jewelry stores send their inventory. They will give…read moreyou proper documentation that holds up in court. They answer the phone, and complete the work on schedule.

Deal didn't go through and she lost my white-gold spring bar and told me that it is steel and to go…read morereplace it for 3 dollars. Welp it wasn't steel and it was white gold and now out of luck because of her mistake. Blamed it on me and gas-lit me for it. Really unprofessional and wouldn't ever do business again. Stay away and just sell the watch to a jeweler store instead. Have the blackbox video of it happening and will be posting it on social media for everyone to see since "it is my problem now".

After months of emails and sharing with Ms. Baggenstoss all of my existing documents regarding my…read morecollection she unceremoniously emailed me that she needed to "resign from your assignment due to a time crunch currently; apologies for that." Advice to Ms. Baggenstoss- If you don't have time to take on new clients then don't take it them on waste months of time and then drop them 4 days before the work was scheduled to be completed. It's unprofessional, it's a waste of my time and it's completely avoidable. Advice to readers- Be warned, you may spend months only to get nowhere and need to start again. Response: If Ms. Bagenstoss had been remotely apologetic in her cancellation email ( or made any previous mention of health issues or time constraints) I wouldn't have posted negative reviews. Indeed when I emailed her my response to the abrupt cancellation (essentially this review with a mention that I would leave negative reviews) her response in full was "Thank you!". Taking care of yourself and treating other people's time and energy respectfully are not mutually exclusive.

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Elizabeth was very knowledgeable on a wide variety of jewelry subjects. She provided insights on…read morethe item's age, where it was made, the quality of gemstones, and much more. She provided me with the information I needed to move forward with selling my item. Definitely recommend!

(Please read my review on google)..... Elizabeth is awesome.... She is so helpful, honest and…read morejust a great gal. I had her redesign our wedding set, because we had "obtained" a bigger center stone, and I wasn't going to trust Zales to do it. So Elizabeth sat with us, and she did a great job showing me what my marquise would look like in a bezel setting. She was patient and understanding. She had sent me a "video" of the wax casting with my stone in it, so I could get a full visual on our design. Picked up the finished ring today, (see picture below) and I almost cried... it was beautiful, the new diamond shines, and sparkles.... It is a beautiful ring, and I am so happy I found Elizabeth. I will always look to her for any of my jewelry/appraisal needs. Elizabeth you rock..... :)

Gary gave me an honest answer and appraisal in a timely fashion. I highly recommend him.read more

I just read the review by Mary F. It is the biggest pile of…read morenonsense that I have ever read. I have been in the business for over 30 years and have worked with Gary in many occasions. Gary is knowledgeable, meticulous with his records, honest, truthful, very, very competent and has an outstanding staff. To even claim he, or any estate dealer, would destroy a customer's items and throw them away shows no knowledge of the business and probably a dependence on --- what?? I have recommended Gary for years and will continue to do so. Keep in mind, the customer never complained and even sent him more work. What has Mary F. Got to do with this ???

have used May & Associates for over 20 years for appraisals on many types of property including…read moreboth commercial and residential. They are consistently responsive, timely and professional and their reports are always clear and easy to follow. I highly recommend them for all types of appraisal or consulting services

We recently used May and Associates for a residential appraisal of a NE Portland property prior to…read morepurchasing. Matt did an excellent job. He was quick to respond to both emails and phone calls during the lead up, and he spent a substantial amount of time viewing the house and answering our questions. (We had more than a few.) The report we received was very thorough and his conclusions were well justified and accurate. He treated us with respect, and conducted himself with the utmost professionalism when he was on site and after the report was delivered when we had more questions. I would definitely recommend them, and fully expect to use them again if we need appraisal services.

I worked exclusively with Austin Nix. I had never done this before so I was skeptical. Austin was…read morevery good about responding to phone calls. And I had a lot of questions. Austin was very patient with me, And eventually I ended up with close to $5000 with my claim. I will definitely recommend Diminished Value of Oregon to friends and family in the future. Thank Austin!

When I contacted Mr. Nix at Diminished Value of Oregon concerning the rear end collision to my 2021…read moreMazda CX-30, he provided me with very thorough and detailed information about the diminished value determination process and how to file a claim. His quote for doing a diminished value appraisal report was very reasonable so I hired him. In just a few days I received a very thorough and detailed appraisal report and a sample demand letter as promised. The insurance company agreed with the amount of diminished value as determined by Mr. Nix and settled my claim within a few days without any negotiation or hassle. I highly recommend Diminished Value of Oregon.

My husband and I recently switched our homeowners insurance and needed to get my engagement ring…read morereappraised. While we were at it, we decided to finally get the diamond reset with six prongs instead of the four it had originally (I'd knocked the diamond out once and was close to doing it again). We brought the ring to Accurate Gem Labs and Teresa remembered that she'd actually appraised it for us back in 2006! She didn't remember this by looking us up in her computer, but because I walked into her work space. Who remembers something that happened 13 years ago just by seeing someone's face? Because we were return customers, she gave us a great deal on the appraisal as well as the work the jeweler performed to make my ring more stable and beautiful, and they polished and cleaned my wedding band for free while I waited. Teresa also threw in a cleaning kit and cleaning cloth! That is some customer service. Teresa is extremely professional, kind and friendly, and I highly recommend bringing your jewelry to her. I trust her with my irreplaceable family heirloom, and will definitely bring my jewelry to her in the future.

I was fortunate to have found accurate labs. Teresa the owner is professional with a kind warm…read moremanner. She helped me clean up my jewels and have them verified. It can be somewhat of an uncomfortable conversation about what we think we have of value and what is actual value. I felt very comfortable from start to finish. I will continue to recommend and use accurate labs.