I drive a BMW 2001 with 250K Miles in it. I bought it new and I moved to this area in 200. A friend…read moresuggested using Chris for my car, instead of the local Dealer. I have never looked back. Chris takes care of the car whenever any service is needed, never charges any extra. Having Chris is the safety blanket to drive this beauty with confidence.

Until now I used to go to dealers for regular maintenance and service. Last week for the first…read moretime, I took my 2016 BMW there and I had to say that definitely this is not my last time. Excellent service with highest satisfaction with reasonable (much less than dealership) prices. Chris is awesome and very knowledgeable. Highly recommended

Honest service at a very reasonable price. Great team. There can be a wait to get in but the staff…read morehave been able to get me in more quickly for urgent repairs at times to make sure my cars are safe. They must have a loyal clientele. I've been going there for over 10 years and have never been disappointed. They take care of what is necessary and don't try and upsell like the dealers. In other words, they don't make stuff up. In fact, they've saved me many hundreds and sometimes well over a thousand dollars after going to a dealer that kept on finding stuff wrong with my car during oil changes. They don't change oil. I always consult them for a second opinion, and when it's an issue they can service I get it done there.They've saved me a lot and do it right. My cars run well.

The quality is 2nd to none. They guys know what they are doing. Their custom work is phenomenal and…read morevery reasonable. The best experience and highly recommend.

I have a grinding noise on my 2023 Toyota crown. Drop the car off with Paul and receive a call…read morelater to pick it up. I stop by and talked to Alan, he explained the details and asked me to call back next week to see if the problem still exist. Great service. Honest and straight to the point. I'll come back for future services.

Paul L. First time customer at Young's. Brought my son's car…read morethere to see if they could check out his nonfunctioning AC. They were really busy that day, but said they would check it out if possible. They kept the vehicle are were able to fix the AC the next day. Replacing the defective parts with OEM parts. All of the people I met at Young's were professional, courteous and pleasant. The cost of the repair was less than having it done at a dealership. I know where I am going when my new auto's warrantee runs out. They are the best! I can see why they get great reviews.

Very helpful after losing my wheel lug nut locks. Ordered replacement in time to replace brakes…read moresame day and everything done and priced as estimated. Thank you!

John and his father operate the shop and I have come to place my trust in the great work they do…read more This is a repair shop that has a rare quality - honesty! I recommend my friends & family to go to Elm Park Auto.

Absolute hacks...and biggest liar I've ever met. **** Update…read more4/27/26 I had forgotten that my wife had a mini dash cam in the car showing front/rear. I will be posting a youtube video about this shop later this week. Will post the link here. It proves all that I've claimed (and they denied) This review, although long, may be helpful to non savvy automotive people. First and foremost, I was a dealer technician for over 20 years mostly for German and Swedish car dealers. That was after being diesel mechanic in the military for over 8 years. Since then, I've gotten into other things so my time has been limited. We also own 8 vehicles so I sometimes sublet some repairs, such as my wifes Mercedes ML350 just last week with Joe's automotive. This is the diesel version which has been amazing for 7 years. Never once has it failed. I'm pretty sure it has (never) even had a check engine light on since we've owned it. Anyway, it needed some fairly simple maintenance stuff and took it to Joe's. The two main things neded: new motor mounts and serpentine belt along with an oil change. I supplied the parts from a very reputable online supply house (FCP Euro) that Joe agreed to install by phone days before. This was the first time I've ever used this shop. I agreed to bring it in on Saturday (4/11/26) he said more than once that he'd only be there until "exactly 12" - and he knew we were coming. We got there at 11:42 and the place was locked up tighter than a drum, rude. I ended up writing everything down again on the key drop envelope and left it. Days later, he calls back trying to sell me that it's all set. It was close to his closing time so I said we'd be there in the morning. Luckily, I called in the morning before leaving. Joe then explains that our vehicle is "barely running" and in limp mode. I thought he was kidding at first. He seemed totally stumped as to what was wrong which was concerning to say the least. Hours later, he calls and trys to sell me a sensor that should NEVER have been touched for my requested work, I thought, (nonsense) part was fine. Then explains that I have an aluminum turbo intake pipe that is also broken, and leaking air. A pipe THEY needed to REMOVE to access the serpentine belt. Joe then tells me that it was "broken previously" and talked in circles. He went on and on how these things can happen "out of nowhere" not knowing I was a mechanic as well, at the time. He then complained about how much time he had "wasted" on this vehicle and reminded me again, he wanted it gone. Hours later he called and assured me that it was now "fixed" and we should come soon. It was once again, almost shop closing time so I explained that we'd have to come the following late morning which he didn't seem happy about. I arrived there without any bad attitude, none. I'm well aware that things break, and I wanted to go over everything in person. I simplywanted to "see" what happened and pay the bill. However, in my experience, mechanics are like some cops.... they don't like to have their SAY "questioned" even when wrong. SO, we pop the hood on my wifes vehicle and my jaw nearly dropped (some pictures attached) I've NEVER seen such hack work in my entire life. Not only was it beyond shoddy work, it said: I don't care about your vehicle, or your safety and I'm going to lie to your face and get "huffy" when you don't buy the bs. He ran a BOLT that was flopping around (threaded to nothing) jammed between live fuel lines to support the turbo intake that THEY broke. I immediately said.... wow! I've never seen something like this, it's not even safe. I still WAS NOT nasty about it. Joe however went ON and ON about how they didn't do it, I can't prove it, it's old (every excuse you can imagine) Just sat behind the desk sounding like Joe Pesci denying everything. ** However! I just recently replaced the fuel and air filters on this same vehicle. As my usual practice, I took pictures of the engine so everything goes back to factory specs. In these couple of pictures it shows my turbo intake, NOT BROKEN which I showed to Joe.... he yet still continued to DENY, because... he's a liar. Funny thing is, if they told me it broke, I wouldn't have cared. While still in the office, waiting to pay the BILL that he didn't have prepared, his wife threatened to "Call da' POLICE" I actually laughed and offered to do the same. As I went outside and started the Mercedes, I immediatly noticed that the radio, climate control not working as well as "SOS" flashing on the dash. None of which were EVER an issue. Of course, Joe knew nothing about that on an 89 degree day, after his "road test" I poked my head in the door and asked about it just prior to leaving. Within 6-7 miles driving home, it lost power and we needed to have it towed. Instead of fixing his horrid work myself, I'm having it towed to Mercedes of Springfield and will file suit of all expenses. Joe did everything except set the vehicle on fire.

I found Joe when he was at a different location and he fix the convertible top on my 2007 BMW 650i…read moreand knew exactly what the problem was. Next I took it to him for rear shocks. He and his crew did a great job and I believe pays more attention to detail than the BMW dealership. I will take all my cars to him in the future. I am going in for front struts on my BMW and I have every confidence that the results will be superior. I will keep you folks posted.

Long customer of J&S. Great local business to support and third generation owners. Always great…read morework from routine maintenance items like oil change, tire change, alignment, etc. to more advanced issues. They'll provide recommendations on what is needed and what is optional to be fixed so you can make your decision on how to proceed. Pricing is much better than the dealerships.

Very expensive scale 1out 5 a 3 trouble shoots on your dollar until problem solved bbbbb bbread more

I have been going here for years. Not anymore.I called and left a message to schedule an…read moreappointment and no one called back. I finally got a hold of the owner on the phone and dropped my car off. Never called me to tell me what's going on with the car. Never answers the phone or returns messages. Kept the car over the weekend with no phone call. I will not be using them anymore.

Absolutely the best mechanics in the area. Have always had respectful, helpful and honest service…read more Glad to have found them over 10 years ago and will recommend to everyone!

I normally don't write reviews, as who (really) knows whether they are written by real customers…read more So, please trust me that I'm a real customer and an honest person. Great service deserves recognition, and I believe you should treat people like you want to be treated. I had a bad transmission leak, and got our van towed to Rand's a bit after noon on Dec. 30, 2024. The Service Manager indicated he had a pretty good idea of what the issue was (transmission cooler line), and they would take care of it. Being Dec. 30, I was not sure when I'd get the van back, since the scope of the work was unknown, and could they could even get the part needed. Surprisingly, I got a call around 4:15 that same day that the van was ready. My wife and I drove over to pick it up and met three handsome young men waiting for us (they close at 4:30, so we arrived a few minutes after that time). Between their quick repair, and the very reasonable cost, I will definitely be going back. So, in too many words, I am a fan of Rand's and encourage other customers to give them a try. I really don't think you'll be disappointed.

Don't go anywhere else. Superior beyond value added. This place rules. A true mom & pop type place.read more