I bought a 2014 Nissan Pathfinder from Gary Jackson Motors in March 2025 after being told their…read moreservice team had made it safe to drive. Their March 1 repair record shows they replaced the rear subframe, suspension, and brakes. By September 1, the car broke down and a second shop found loose parts, an incorrectly assembled rear end, and front differential failure -- the same areas that had just been repaired. This happened within about 10,000 miles, indicating repair issues, not driver misuse. By October 1, the transmission also failed, leaving me with no vehicle.

After struggling through multiple new shops, we have found our home! GJM and the service team give…read moredetailed quotes, repairs and updates when your car is in service. Their customer service is top notch, and I love the text message updates and videos of problem areas.

Have gone to Fuller for years. Always did a great job on more than one vehicle. I have no idea…read morewhat poor reviews would be about.

I've been a loyal customer for a long time, but I won't be returning after my recent experience…read more The employee, Lou, was extremely rude and spoke to me in a completely unprofessional manner. The manager didn't handle it any better--he said he would email the owner and that I'd hear back, but no one ever followed up. They need to seriously talk to Lou about how he speaks to customers. I will not tolerate being treated with such disrespect. Very disappointing.

Had a fuel pump installed in my 2015 JK. Ian and his staff were excellent and communicated very…read morewell.

My kiddo is on a cross-country trip in an old minivan, and her check engine light kept coming on…read more As only a mother can do, I panicked and sent her to get it checked out ASAP not knowing any mechanics out there. I sent her to MacRae's because locals said he was their go-to guy. They were not wrong! Ian was great. Told my kid what was going on, and calmed this old mama right down! Thank you Ian you are a five-star angel! All the best, that girl's crazy mom

Customer Review Angelo's Auto Sales/Service I brought my…read moredisabled sisters 2005 Dodge Dakota ST purchased at Angelo's Auto & Car Sales for front left brake line service on 06/23/2025. Angelo also indicated other work needed to be done including cv axles, sway bar links, and front brakes. I left the vehicle with Angelo assuming indicated work would be completed in a timely professional manner. Angelo stated that since the metal brake lines on the vehicle were not available he had to make them in his shop. I obtained all other indicated service parts for the vehicle within a week and brought them to Angelo. Angelo stated he would begin work on the vehicle ASAP. Upon multiple follow up calls Angelo indicated that the truck was on the lift and would not come off until repairs were completed (which obviously was a complete fabrication). After 6 + weeks passed Angelo stated that he did not have correct fitting's needed for the brake line repair. This statement I thought was completely absurd and even other professional mechanics agreed in discussion with them. Within several days I obtained various fittings needed at a local parts store (as a back up) for the required brake line repair and also obtained original OEM vehicle specific brake lines which included all appropriate connections to complete the repair. Immediately after repair several return visits were required to replace multiple stripped lug nuts and studs damaged by his shop. On last service visit front tires needed to be removed to repair stripped wheel studs. I previously arranged a flat fee with Angelo to change the oil/filter (labor only) and rotate the tires front to back. Angelo decided to charge a separate fee to rotate the tires (to my disabled sister owner of the vehicle when she went in for service that day) even though she spent $70.00 + on lug nuts/studs damaged by his repair shop. Apparently it is the customers responsibility to replace parts damaged by his shop. In addition, after most recent service visit there is another stripped wheel lug damaged at his shop which needs to be repaired along with a broken hood release latch (not able to open hood for engine compartment service).

Bought my car there last November and will recommend anyone to go here. I live an hour away but we…read morehave no problem driving to auburn for service, as I believe Once you find a mechanic you can trust you stick with him!! Angelo and his team are awesome!! He's very honest and knowledgeable! Tracy in the office is my favorite to chat with. She always keeps me updated and is always friendly 10 stars!!

I unfortunately have had to visit this Firestone twice in the last month due to flat tires on two…read moredifferent vehicles. Both times I have been in an extreme hurry and Steve, the Manager, was so great about getting me in and taking care of quickly and efficiently. I also bought for new tires a few months back and the tire sensor was having trouble registering but they kept working until the got it fixed. I highly recommended this Firestone location.

I brought my fully operable vehicle to Firestone Complete Auto Care in Auburn, MA on June 28, 2026…read morefor a routine coolant exchange and oil change. During the service, I was informed that the radiator failed while Firestone was performing the coolant flush, leaving my vehicle inoperable. I arrived with a working car and left unable to drive it due to what occurred during their service. Imagine how shocked I was after being told I could not retrieve my vehicle and drive home. Note, this left me without transportation home and subsequently to work on Monday. I was told I would need a new radiator at a cost of $1,300. At no point prior to the service was I advised of any issue with the radiator or any risk that it could not safely undergo a standard coolant exchange. The failure occurred during Firestone's service, yet I was still presented with the cost of repair rather than a clear assumption of responsibility. Drew, the Service Advisor, attempted to back me into a corner verbally and became frustrated when I presented a differing opinion to his. Let me quickly add that Drew attempted to back me into a corner to complete additional services with them that would've run me over $5,000. I left extremely dissatisfied and beyond concerned about what I would consider very questionable business practices, inexperienced technicians, and poor customer service.

Paul from NextLife Solutions provided incredible and exceptional service and expertise in repairing…read moremy Thumper Mini Pro 2 Percussive Massager. Paul demonstrated advanced technical skills in cleaning and repairing the legacy electronics involved and he restored the massager to its original functionality. He successfully diagnosed and addressed the issues that had rendered my high end massager unit non-functional for decades, stored away in a box. Paul kept me informed throughout this surprisingly short 2-day process, ensuring transparency and updates. He went WAY above and beyond to accommodate my needs, showing flexibility and a willingness to help in anyway that he could. Paul maintained a high level of professionalism, providing a clear price quote from the beginning and sticking to it without any last minute surprises. I was very impressed with him as a person and as an electronics repairman. The repair was done to a high standard, and the Thumper Massager is now functioning again just like it did when it was brand new !! Also , I have to mention that this job was somehow completed in record time, and far exceeded my expectations. Paul's exceptional skills, work ethic, personality and dedication to customer satisfaction were very evident and much appreciated by me. Thanks again to Paul and NextLife Solutions !! Michael Sarni

He I a dependable mechanic tried to install my serpentine belt and successfully but needed more…read moretender care! Great guys will use him in the future

I was in and out in practically no time at all. The staff there was very helpful and professional…read more I highly recommend them to anyone.

Miranda and Teagan were very helpful. I went in for an oil change and they respectively told me…read moreabout the life of all other oils/filters without trying to upsell me on anything they wouldn't recommend changing. They are both very knowledgeable and I highly recommend stopping here for your next oil change.

I would tell others to steer clear of this place. It is one thing to feel like you got overcharged…read moreand robbed (not that unusual these days), but when you add on the kind of unprofessional disrespect thrown my way, it makes you wonder how this place stays in business. I wouldn't give Midas my business ever again, even if they offered me free work.

I wrote a review last year and this year my is review is no different…read more Every person I encountered today was super nice, knowledgeable and helpful :) I am greatful for the ongoing positive experiences I have had with this location and I will continue to use them as my go to for my car services. Thank you for all you do! Felicia