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    Berry & Berry

    3.6 (35 reviews)
    Closed 10:30 am - 8:30 pm

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    Strawberry smoothie
    Jessica W.

    Best boba in the Capital region! I've tried almost every boba I can get my hands on in the Albany area and have found myself relying on Berry & Berry for a decent tea and tapioca. Boba- decent consistency and usually a reasonable amount in each drink. There's honestly nothing special with the tapioca but it has the best texture (soft and chewy with a little crunch) compared to all others in the area. Teas- all powder based but the flavors of the tea are still satisfying. Some real fruit would be a good tasty add on to the powder profile. Overall berry and berry is a very reliable boba spot in Albany!

    the inside of a mall

    The owner of this shop may have a mental illness. I went to buy something from this shop before and it gave me a stomachache. After that, I stopped paying attention to this milk tea shop. Then when I passed by last month, I found that the owner of this shop often looked for him. The employees are troublesome, and sometimes there are personal attacks. Although he speaks in mandarin, I can see from the employees' faces that this is not the first time. . . .

    Mango shaved ice with strawberries and lychee jelly
    Annabelle L.

    Located inside of Crossgate Mall on the second floor across from food court is some awesome shaved ice cream! First, you pick your flavored shaved ice cream and then two toppings for $6.95. You can add more toppings for extra $ of course. I had the mango shaved ice with strawberries and lychees. It my was first time trying shaved ice and it was yummy! The portion size was good to share but of course, no one has to share if they don't want to, lol. The place also sell a variety of smoothie and bubble teas with tapioca pearls and frozen yogurt. It was dangerous for me to be here and not go overload with the sugar intake. There are seats inside the shop but if it gets packed, you can always have your dessert across the shop at food court like I did.

    Mango shaved ice snow fluff.
    Daniel B.

    Before we begin, there's something you should know. Usually it takes me some time to warm up to new foods. The first time I tried dim sum, I was totally unimpressed. To me, it tasted like last night's leftovers wrapped up in all kinds of different doughy forms. The first time I tried boba milk tea, I kinda hated it. In my mind there are liquids and there are solids, and sucking down solids through an extra thick straw gave me miniature panic attacks on every sip. But it's not just Asian foods. The first time I tried New Haven style pizza at Pepe's, I was decidedly underwhelmed by its construction, the thickness of the crust, and the amount of char. Now, I love all of these things. Will the same fate come to pass for shaved snow? Or snow ice? Or whatever you want to call it? I have no idea. But thanks to Christine & Nita's enthusiasm for this milky, frozen confection, I was compelled to try it. I even asked Christine for an expert tutorial before placing my order. And that was certainly helpful. It pushed me towards the mango flavor, with lychee jelly, and no drizzle. Actually, I was going to ask for sweetened condensed milk as the drizzle, but I didn't see it. As it turns out, B&B totally has it, so next time I may go in that direction. Because, man, I do love sweetened condensed milk. I loved the look of this treat, and all the many layers. Based on how it looks, I was expecting the experience of eating it to be a bit lighter and more refreshing. But the texture was much denser. And maybe that's part of the appeal. I'm not entirely sure. The shop as a whole was mostly doing a brisk business selling bubble tea. Mine was the only order of shaved snow during our visit. And it didn't look like the FroYo was getting a lot of love either. On its face, the snow ice may seem expensive. But one order was more than enough for me and my two kids to share. Next time I might try a plain one topped with sweetened condensed milk and red bean, just to get a better understanding of the basics. However, now that I've tried it, I'm not in a big hurry to return. That said, you should absolutely try this for yourself, because it's fantastic to see new things come to the Capital Region. And you'll never know if you love it until you give it a go.

    Mango shaved snow with mochi and condensed milk
    Adrienna Y.

    Discovering Taiwanese shaved snow in Albany was like finding leprechaun's gold, the tall tale of the century. Thus, as soon as I caught wind that it existed at a Westfield within 20 minutes of our hotel stay, I had to go check it out. The store is like your typical fro-yo chain with self-serve levers on their machines. But the shaved snow is served up behind the counter. For about $8, you can get a moderately-sized bowl. Choose from original, mango, matcha and taro flavors. They've got a variety of fruits, jellies and syrups as toppings to choose from. With the standard bowl, you get the choice of two. We went with the mango and topped with mochi and condensed milk, my go-to toppings. This shaved snow wasn't the best I've ever had, but for being the only option around, it's decent! The snow could be softer and flakier, but Berry&Berry makes a solid effort. If you're new to this kind of shaved snow, I'd encourage you to try it. Unlike your typical shaved ice, shaved snow is made by freezing a sweetened milk mixture. The result is a creamier, softer sweet treat! We also had to sample their milk tea with pearls. While the pearls are left unsweetened, they were perfectly al dente. The tea was also very prominent--definitely an accurate portrayal of the drink. If this mall were in my neighborhood, I know Berry & Berry would be my mall snack stop!

    a menu for a restaurant
    Marysa N.

    My kids love Bubble Tea, and I would say this is one of the most convenient places in the area to grab a bubble tea. Berry Berry is located right next to the food court at Crossgates Mall. We haven't tried their other foods, but they have ice cream and other drinks. Bubble Tea has tapioca 'pearls' in the bottom, and you choose a flavor of drink, from caramel to honeydew melon. The shop has a neat machine that seals the top with a sheet of plastic, which you pierce with your straw. The straw is big enough to suck up the tapioca balls (which are like a hard, tasteless Jello). The shop can be busy, but the staff is always busy preparing your order. The kids beg me to go here every time we go to the mall!

    Yaran S.

    Great location, 2nd floor in the Crossgate Mall near the food court. Milk tea are made from powder. Green tea shaved ice did not look great but tasted good. Not very authentic but does the job if you are craving for bubble tea.

    Ice discrepancy beware
    Christina J.

    I came here for the first time and ordered 5 teas in a group. I got the matcha one and it seemed watered down in the flavor. Also I got a bunch of ice and thought that was the norm but compared to the other teas there was a huge discrepancy in the ice so just ask for less ice in the future cause I feel kinda scammed.

    Menu of this wonderfully new place! Very promising.

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    7 years ago

    Absolutely love the bubble tea and frozen yogurt here! They're super speedy when they have a line and are always polite with a smile!

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    8 years ago

    Service was friendly but both mine and my mother's smoothies had a lot of shredded plastic in it.

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    10 years ago

    Love this place! They have a wide variety of drinks and flavors. Gotta have my bubble tea fix!

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    10 years ago

    They had a lot of different types to choose from and is very good. I drink it almost everyday!

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    Ask the Community - Berry & Berry

    Review Highlights - Berry & Berry

    I went here recently the last time I went to Crossgates mall and I was so excited for this place to open.

    Mentioned in 2 reviews

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    Seoul Korean Restaurant - Tonkatsu lunch

    Seoul Korean Restaurant

    4.1(211 reviews)
    5.7 mi
    $$

    This place is great. It was busy on a Sunday night which is a good thing. Even though it was busy…read moreservice was good and the food came out fast. I would definitely come back here when in the area.

    Unexpectedly came towards the end of their weekday lunch deal so got the soondubu tofu soup and the…read moreseoul long tang which I usually get anyways and was an affordable price ~$15 each? (not too sure) The tofu soup I got was mild-lightly spicy and gosh it was the spiciest soup I've ever gotten and I usually eat this and other spicy foods perfectly fine! Wasn't the best for me. Alternatively the beef soup felt a bit bland but my friend liked it. Main complaint is not much beef in the soup and it tasted very tough. alternatively not much seafood either, just tiny small bits of cheap shrimps which were a bummer. Only good thing was the decent price and decent free side dishes (not many) of which only broccoli tasted good. Food took forever to come so side dishes were a life saver although they also were never refilled which at traditional places they are. Main thing: the service was quite bad... from the moment we walked in, we didn't feel welcome as no one welcomed us, dirty tables were everywhere (like in those video games you play to clean up), and we waited awhile at the counter looking at menus until someone greeted us with an attitude yelling that counter is only for to-go and we should've just sat down if we're dining in... she huffed and sat us down, surrounded by the dirty tables. We asked if we could sit elsewhere but as big as the restaurant was, she still said half of it was closed for dinner (I know other places do the same but they were kind enough to let us sit in that area when requested) and the reason why this time, was because we were literally sitting surrounded by dirty dishes all around us - which they never cleaned up the entire hour we dined here! Very unpleasant view-never have I ever! Even our current table was sticky. And the food and service took forever. She seemed very annoyed when we ordered and whenever we asked for water or refill side dishes and gave attitude like we obviously need to wait for her to appear and be free to even ask which she was rarely seen. I never saw her treat other customers like the same way she treated us, for them, she was very patient and kind and offered menu options and even personal talk. Seems like she doesn't like tourists, just regulars. Anyways she was rarely seen throughout the meal and so I just sucked up the not so good food and we finished and took awhile to get the check. That was the only point in the interaction she seemed to be present in the restaurant. Other times she was nowhere to be seen. When paying, she loudly exclaimed what do you want to tip? In an attitude saying that, we had to tip, and it had to be a sufficient amount otherwise she'd be upset - which she was because service was not good. Even when we left and said bye, she gave us no word back and just another one of those scowled looks. Only one lady working the front and she was barely present and not pleasant. Overall food really isn't bad but it isn't amazing either. If this cuisine is what you're craving go for it, it's fairly priced. I would support a small business. But don't expect a clean restaurant or friendly service - unless youre a regular or fits the server preferred demographic. Not the best experience for me. Whole heartedly believe if service was better this could be a solid place!

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    Thai Orchid

    Thai Orchid

    4.6(88 reviews)
    6.4 mi

    Thai Orchid is our takeout place for lunch. We've never eaten in the restaurant and it seems to do…read moremore of a takeout than an eat-in one. The restaurant is small and fairly nondescript. We usually get some kind of stir fry and a curry dish. The food is fresh and delicious. I like spicy food but anything at the spicy level is usually too hot for me. I order my food medium and it's plenty spicy. There's a young guy at the counter when we pick up. He's friendly and efficient and gets our food out right away.

    I've been wanting to visit Thai Orchid in Rensselaer after reading all of the great reviews it…read morereceived. Now, I'm adding mine to the growing list of rave reviews. This is a case of don't judge a book by its cover. The outside of the building could use a bit of work. Inside, it's not a very big restaurant. The decor is simple, but the aromas from the food being cooked are fabulous. I arrived for lunch with a friend on a weekday. The young man who greeted us served as both the waiter and the host. I ordered a chicken Penang Curry. I realize the restaurant doesn't have a large staff. Still, it's able to get a lot done efficiently. Our server disappeared and came back with our orders a short time later. I couldn't tell if he also cooked our food and I didn't ask. There were two other tables occupied with customers. I have to say the meal By did not disappoint. I loved my Penang Curry. What's more, it was a lunch special which cost $10. Considering how much I ate, it was very reasonably priced. I've already thought about what I'll order the next time I come back. Can't wait.

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    Thai Orchid - Dining area

    Dining area

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    Yum lunch

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    Berry & Berry - shavedice - Updated September 2026

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