I had the best dental experience at Berry Hill Dental with Dr Lott and assistant Jermaine that I have ever had. Dr Lott is a concerned caring dentist. Both did their very best to make sure I was comfortable as possible. The staff in the office are friendly and always willing to help. There was no pressure to get any procedures done that I did not need. They are just very caring people willing to help give you the best dental experience. read more

Similar to other reviewers, this practice pushed unnecessary and expensive procedures. I was told I had periodontal disease with deep pockets 4s, 5s, and 6s and that I needed an expensive deep cleaning. They also told me I need to have a wisdom root tip removed(surgery). I followed up with my oral surgeon who assured me I had one area that was "maybe" a 4(borderline), but no 5s and 6s. He also said he left the wisdom root tip in to protect the nerve on purpose. Recommending surgery without due cause is highly unethical due to the inherit risk and cost of every surgery! I reached out to give Berry Hill Dental Group a second chance to make this right by giving me a normal cleaning, but the office manager Josh claimed they could not perform a normal cleaning once "periodontal disease has been diagnosed" as it is a "liability". Yet another tactic to scare the patient into unnecessary care. Today I had my "normal" teeth cleaning at Franklin Dental Care. Their evaluation matched my oral surgeon's, maybe one 4mm pocket area with teeth in excellent condition. My hygienist was appalled with the way I was treated at Berry Hill. Avoid at all cost! read more

Berry Hill Dental tried to scam me. They refused to do a standard cleaning and claimed I needed a $700 deep cleaning due to "severe plaque and bacteria under the gums." Then they hit me with a diagnosis of periodontal disease and told me I had cavities in almost every tooth on the right side of my mouth--followed by a $8,000 treatment plan. Something didn't sit right, so I got a second opinion. That dentist cleaned my teeth right away and confirmed that my oral health was nowhere near what Berry Hill claimed. I only had three minor areas needing attention, and the rest could be resolved with consistent care. No deep cleaning. No gum disease. And absolutely no $8,000 bill. I take care of my teeth. I brush, I floss, and I stay on top of my dental visits. Berry Hill Dental either doesn't care to assess patients honestly, or they're actively pushing exaggerated diagnoses to squeeze money out of people. They told my roommate the exact same thing--and their mouth was fine, too. If you go here, be prepared for scare tactics and a hard sell. Get a second opinion. You'll probably find out, like I did, that this place just wants your wallet--not your well-being. read more

it states that they close at 4:00pm but they were closed since 2:45. I am extremely upset and when I called a young lady answered and gave me no reason why they were closed. Wasn't much help and I am livid. read more

This was a frustrating and disappointing experience. I came in for a cleaning which they quoted me at right about $100. After examination they informed me I needed a deep cleaning, with a lot of additional services totaling $575! And then they refused to do the standard cleaning. it felt like a strange bait and switch situation. I understand my teeth may have needed some additional services but to go from 100 to 600 when I could get the same thing somewhere else for much less? All of it felt very slimy and the customer service from everyone was terrible. read more

Do not go here. They are all about money. They deceive their patients into thinking they have problems with their teeth that aren't actually a problem. They over charge wayyyyy too much. They also don't tell you how much new patient X-rays cost...let me tell you that it's at least $1,000. I swear do not go to this place unless you want your time to be wasted and your money stolen from Dr. Lott. I'm seriously not sure how they are still open. read more

I would rather pull each of my teeth out with rusty pliers & glue them back on with super glue than ever go back here. Dr. Lott ruined my teeth & cost me thousands in repair. Don't even send your worst enemy here. read more

Do NOT go to this dentist. I used a Groupon to get x-rays and a cleaning. After X-rays and a check of my teeth I was told that I needed two root canals and two crowns, and that i had early stage periodentitis and had to have a $1000 deep cleaning, with an incredibly foreboding and fear invoking tone. They refused to do a standard cleaning, so my Groupon was wasted. I got a second opinion after asking around for trusted dentist recommendations, and was told that i do NOT have periodentitis, and that the only teeth that were showing 4mm regression were my wisdom teeth, which i can have pulled. Berry Hill made it seem like most of my teeth showed signs of the gum disease, and kept pushing me to do the deep cleaning that day while showing me pictures of people's rotting teeth and the stages of periodontitis, clearly to try to scare and pressure me into it. I was also told that I may not necessarily have to have root canals, because the second opinion referred dentist said there is no way of knowing the full extent until he gets in there to clean out the cavity. (Clearly much more experienced.) I may just need crowns. Berry Hill was trying to make me schedule a root canal before leaving, as if i had no other options. Not to mention, when I mentioned going to Mexico to have the work done because of the exorbitant price tag in the US, there was some borderline racist rhetoric from the dentist, implying that dentists in Mexico don't wash their tools between patients. Really? Berry Hill is clearly after a quick buck, not telling the full truth, and even out right lying. Deluding new patients to try to make quick cash is not the way to run a business. The truth eventually gets out. Reputation and trust are everything, and it seems like I'm not the first that they've tried to scam. Run away from this Dentist office! Highly recommend Green Hills Smiles instead. The only reason I'm giving two stars and not one is because the staff was friendly, and the quality of the x-rays were sufficient to get a second opinion. read more

0 zero stars. I came to them to get an old partial crown on a front tooth replaced due to age and discoloration. Dr. Lott told me that I needed veneers on my front two teeth and that they "don't do partials anymore". He seemed knowledgeable and was convincing...So I ended up letting him shave down a perfectly good tooth to place veneers that didn't match color wise. They were so poorly installed that I was having to drink hot beverages through a straw and couldn't drink cold ones for months. Went back multiple times to let him try to fix the problem because I didn't want to pay someone else to do what I had already paid thousands for. When I did eventually seek out another dentist since Lott failed to fix it 3 or 4 times, I realized he told me a bunch of lies and did a piss poor job at the veneers. I now have beautiful, fully functional full crowns from my new dentist. read more

I live right down the street, so when I saw a new dentist office opening up I wanted to give it a try. Dr. Lott, Semerte and Brandon were all wonderful and made my dental experience the best it could be. First, Brandon gave a great first impression over the phone. Booking was a breeze and he was very accommodating and friendly. When I came in, he was even more warm & welcoming in person. I originally came in for a cleaning, but they pointed out an old cavity needed a crown. So I came back the following week for both. Semerte did my deep cleaning and she was very friendly and thorough, making sure I was comfortable throughout the treatment. Dr. Matt Lott was great as well. My crown looks great and feels good. It was my first time getting a crown, I went in nervous but as soon as he started working on me I felt fine. I also have a small gap between my front teeth, Dr. Lot put dental bonding there and let me tell you... I have had this done by other dentists before and he by far did the best job. It looks natural, I can floss without a problem and he matched the color to my teeth perfectly. The office was very clean and you can tell they invested in some great equipment. They offered me noise cancelling headphones and also gave me the suction wand to hold on to at times, incase I needed it. Huge plus. read more

Berry Hill Dental Group - Cosmetic Dentists Near Me - Nashville, Tennessee

Lott is a thief that can't do crowns. I was told I needed a crown placed for a tooth I had never had pain with before. I was told crown was the only option, started having pain after the crown placement went in several times to resolve it each time made the pain slightly less severe, but a few years later still can't chew anything hard on that side. I went in with no pain and good dental health and now can't use half of my jaw. If you value dental health don't go here. read more

If you love a shiesty dental office then this is the one for you!! Went in there for a simple cleaning and they sat there and tried to quote me $1k for unnecessary treatments. Absolute disregard for financial situations as well as I had told the dentist I was a graduate student, any honest healthcare professional would take that into account. I've also never been to a dental office that did that many X-rays and also had the dentist look at your teeth BEFORE the cleaning just so he could "diagnose" you with gum disease and then they could make the claim that now they can't do just a simple cleaning anymore and you need the deep cleaning. Josh at the front desk also comes back to talk about the cost of everything and once I said I'm not willing to pay for all of this then it becomes "oh well we can do without this here". I'm sorry but are you a dentist? How would you know that? Maybe because you push these things on every new customer (yes customer cuz that's what you are to them not a patient) that doesn't need them just to make a buck. They gotta be paying for this 4.7 star review on google btw check their yelp review it's only 2.8 stars. Just be prepared for a sales tactic of trying to get to know you as a new patient in the beginning and then once you tell them you're not paying for all this bs for them to not give a shit about you anymore. My advice if you decide to go here is to not let them "measure your gums" in the beginning as they will try to diagnose just to get more money and stand firm on just wanting a cleaning. But my ultimate advice, avoid this place and find an honest dentist. read more

I would not recommend going to this dental office. While the staff is very friendly, they told me I had moderate periodontal disease (something my previous dentists have never mentioned, and can now confirm is untrue after seeing another dentist since) and I would have to pay for a deep cleaning and treatments every 3 months instead of 6. The cost of the cleaning treatment they recommended was going to be $1400, even with dental insurance. When I said I would not be willing to pay that, they offered to forego the "laser treatment" and it would only be around $500 for just one half of my mouth. I asked if I could just have a regular cleaning, they said they could not do that since I had now been diagnosed with periodontal disease. I asked to have my X-rays printed while I was there to get a second opinion. They said I could find them online in my patient portal. I could not find them anywhere online and I messaged them with no response back. I finally had to go back to the office to receive my X-rays. The Google reviews were deceiving, but it seems I have had a similar experience to others in the Yelp reviews. Beware! read more

Do not go to this dentist. They will lie to you about what services you need and use scare tactics to make money. I'm so disgusted they got $400 from me. Went to another dentist and they said everything Dr. Lott told me was not true. read more

Horrible service and HIDDEN costs!!!! They tried to charge me over $500 for a simple cleaning WITH insurance coverage and over $1k for a deep clean. I wasted two days with this crappy business!!! DO NOT WASTE YOUR TIME OR MONEY!!! read more

I came in with a lot of big problems and Dr Lott guided me through the emergent procedures in a way that made me comfortable. The team came up with options for how it was going to be paid for, which took a lot of anxiety off of my shoulders. We have a plan for everything else that needs to be done, they have been transparent with pricing ahead of time. I finally feel I have my dental health a bit under control and also, I'm not in constant pain anymore! read more

They fit me in the last possible day of 2023 to use my insurance for the year. Dr Lott is awesome and the team took great care of me. I recommend them with no reservation. read more

I don't even know where to start. I moved to Nashville 1 year ago and established care w/ Dr. Austin Czarnecki for routine cleaning and X-rays about 1 month ago. He sat me down following imaging and explained the need for an in-office oral surgery which was relatively urgent in priority and talked me through the entire process, bone grafting, and ultimately dental implants. He talked through my imaging including c-spine, sinuses, and airway health. He and his dental hygienist cleaned and polished my teeth and graded my gum health carefully at the first appointment. Prior to leaving, Brandon, the office manager, talked me through the entire procedure, broke down the cost and gave me an estimate, and addressed all of my concerns (I am a medical provider and can have a lot of questions). I was scheduled for surgery within the month and met the oral surgeons the day of the procedure. They were friendly, attentive to my concerns, and had the procedure done within an hour. Brandon even called me the next morning to check in. I have spent many an hour in many dental offices throughout my life (braces, oral surgeries, root canals, crowns, veneers, extractions), and this office has been my greatest experience. Everyone from Anyah, the dental hygienist, Dr. Czarnecki, Brandon, Drs. Hacegawa and Dr. Carter, to the ancillary staff who placed my IV and wheeled me out to the car were so wonderful, knowledgeable, and kind. Look no further for a comprehensive dentistry group! read more

I saw Dr. Lott, who convinced me I had over 10 cavities that would cost over $2,000 to fix. Something felt off about the whole situation, so I went to another dentist for a second opinion. As it turns out, I only have two cavities. My dentist said there were clearly no other cavities in my teeth. I am very disappointed in Dr. Lott for nearly taking advantage of me, as well as for likely taking advantage of many other unsuspecting patients. Please do not be fooled by the smiles and the fancy computers. If anyone at this dentistry gives you a laundry list of charges, be prepared to say no and get a second opinion. They will push you to buy everything they offer and will make up imaginary ailments for their own financial gain. Be wary especially if you are young. I was an easy target because I'm a young adult and I'm new to being on my own. read more

Berry Hills Dental Group was the best dental experience I have ever had. I have HUGE dental anxiety and needle anxiety and I had not been to the dentist in over 2 years. I gave Berry Hill Dental Group a try since I live right down the street and I am SO happy that I did. Every single person I interacted with from booking the appointment to walking out of the office greeted me with kindness and empathy. I went in for a cleaning and ended up needing a few fillings and a crown on an old loose filling. I was so nervous but was calmly walked through the process by both Dr. Lott and Brandon. They had time to fit me in the same day which I was absolutely blown away by AND they made the crown on site. I walked out the same day with my permanent crown, not a temporary one. I let the team know that I was very nervous and they were SO accommodating and kind towards me throughout the entire process. They offered me noise cancelling headphones, which I was so glad to have. Dr. Lott talked me through every single step of the process and was so kind to me throughout. Semerte did my cleaning after everything and was wonderful as well! The office is so clean and very clearly has the newest and best equipment. I will 100% be returning and will be recommending to all of my friends. read more

Do NOT go to this place!!! I spent almost a year at this place trying to get a basic dental cleaning. Instead, I got a lot of lip service, and they gave me a huge list of "recommended" expensive procedures, etc. just to run up a big bill. My previous dentist had not mentioned any of these "recommendations"! The receptionist dude is completely rude! It's not like any other normal dental experience I have ever had in my life. They claim to be different and better, but they are really just more expensive and rude. Read the other reviews! I am NOT the only person with this similar experience!! There are plenty of dental offices in Nashville. Spare yourself the nightmare and choose another dental office!!!! read more

The most unprofessional dental office I have ever been to. I scheduled an appointment after moving to Nashville and needing my 6 month teeth cleaning. They called me the morning of and informed me they didn't take my insurance (which they told me when I booked it they did take it). I told them I would pay out of pocket and just come in anyway. I got there for my appointment to find out they had canceled it anyway and sent the dentist home for the day. I rescheduled and went in for my appointment today, waited 45 min to be seen, the dentist introduced himself did a quick look at my teeth, he was good, but and then the front desk worker came in and informed me the "hygienist was busy and couldn't clean my teeth today". The sole reason for the appointment was to get my teeth cleaned. They could have informed me before I took off early from work for the second week in a row for a teeth cleaning that I wouldn't even get to get my teeth cleaned. I will never be going back, absolutely ridiculous for a business to be so unprofessional and disorganized. read more

Best dentist in the area!! Dr Lott and his staff are professional, thorough, and gentle. For me, gentle means a lot in a dentist and hygienist! Dr Lott explained clearly all the procedure to me and kept me comfortable throughout. They have state of the art equipment and are a state of the art staff. Thank you Dr. Lott, Brandon, Kaycie, and Symerte for a great experience from beginning to end. read more

I can attest that they have very nice new equipment and they are very friendly...until you decline the expensive services they are trying to push on you. Then they get very defensive. It's funny that the only other review mentions a deep cleaning. That was recommended to me as well for around $1200. They wanted to numb me and clean my teeth with lasers and what not. They claimed I have advanced gum disease on some of my teeth. Hmm. No other dentist has ever even hinted at that. When I requested a regular cleaning instead they told me they could not do that since I needed the deep cleaning. After some protest, and having to sign that I didn't want the deep cleaning, they told me that they could do the regular cleaning but only this time. Their regular cleaning consisted of the hygienist using the water pic thing to clean my teeth and a really quick polishing. No scraping, no flossing, nothing else. They told me that I cannot go back to them (not that I would) without getting the recommended deep cleaning. They offered to do it for about $500 less if I didn't get the laser. read more