We stayed here for 4 nights. The room is cozy, the beds were soft - but not in a good way, and there was no wifi. Thursday - Sunday night in August. After the first night, we left all day and came back to find the room cleaned and ready to go. They forgot, however, to unclog the toilet - which we had to improvise upon our return on Friday night.
When we returned on Saturday, they had given away a third room which had been previously reserved to someone else. We had the key, and tried it in the lock, but the room was dead bolted from inside. We called the manager on his telephone, which is the only way to get a hold of him as he was never in the office... He said it was rented to someone else. Why, then, did we have a key? After telling us they were completely booked up and they had nothing, and our pushing, he finally remembered that he had a room and needed a half hour to clean it.
Our room was not cleaned, our cousin's room was not cleaned - but they did take the tip out of the room - so they came in, took the tip, and didn't clean. What!?
So I caught up with the mgr in room 27 and told him about it, and he said he was going to fire someone. Well, that was certainly not my intent... I wanted an apology... He didn't apologize. I said I don't care about the money, that it was just the principle of it. That someone came in, obviously saw the room needed cleaning and didn't clean - but took the tip.
He made a few more excuses. I gave up and told him that my bro and his fiancé are ready to get into the room whenever he is ready.
After all this.. we return to the room the next night and again, our rooms were not cleaned. If they hadn't cleaned the rooms the first night, I wouldn't have expected it any night. But the fact that they half cleaned it one night, and then didn't do it again while taking the tip was just nutty.
The owner/mgr or whoever he was did not care... We had the same hot water issue that another reviewer here had... Though only for one night. The rest of the time it was fine...
I enjoyed my stay in Clayton, but it had everything to do with my family reunion an island off Clayton and not much to do with this motel. Our days were spent on the water and catching up with family, so we didn't spend much time at this motel except to sleep... Wasn't too bad to sleep, again, but don't expect any kind of customer service from anyone at the motel. It's an alright motel to sleep in and rest after a long day with family... read more