I initially was pleased with everyone's efforts at Kearns Motor Car Co--from sales to financing to…read moremanagement. The finance manager worked diligently trying to obtain financing for the balance of the vehicle I selected, and he succeeded which I thoroughly appreciated considering my "challenging" credit issues. Communication with all involved continued but then stopped after several days, this occurring after all documents were signed and updated, my $5100 deposit received, and all information requested by the finance company accepted and documented. By the end of last week, my associate, Josh, estimated that the car would be in transit soon but he could not commit to a definitive date. He assured me that they would work around my schedule so I would be home when their shipper arrived with the vehicle. Out of the blue, I receive a call from the shipper's driver stating he was at my location with the vehicle. My issue here is that no one contacted me with any indication that the shipper planned to arrive on Friday with the vehicle--no phone call, text, or email. I work several hours away from my residence and there was no one available at my home to receive the vehicle. Moreover, I needed to unpack my vehicle and prepare it for the shipper to transport to Kearns. Because of the lack of communication, I had no choice but to call off the deal, Livid by this time, I became frustrated and stressed and demanded back my down payment immediately (which I have not received). Speaking to a manager on Saturday==who spoke with great integrity and kindness--I attempted to try having it shipped again, but the powers to be stated I would have to pay $2600 in shipping costs. Does this seem fair, considering this was no fault of my own, but the responsibility of the dealership and their third party shipping service? Thus, the deal was off and my frustration, stress, and disappointment consumed my entire weekend. The issue here is failure on the part of Kearns to effectively and thoroughly communicate.

If I was able to give this facility a BIG FAT 0 I would. Sold me a $52K High Country Suburban. Upon…read moredelivery of vehicle, it doesn't work. Sensors for service the leveling system is on the dash. Dealership refuses to take ownership of the poor transaction that was made. Will be taking legal actions on this. I didn't have the vehicle in my possession for 12 hours. Unreal. Very disappointed in this so called highly ranked dealership.

Family oriented, will sit down help you understand what's wrong. Also help u see what needs to be…read morehandled. They are their to help not make a paycheck. Truly an amazing shop.

From the owner: Service All Makes and Models…read more Services: Auto Repair, Brake Repair, Electrical Diagnostics, Engine Swaps, Family and Pet Friendly, Mufflers, Oil Changes, Performance Build, Suspension Repair, Tires, Towing, Transmission Repair. Locations Facts: 30 Mile Radius

I have been going here for years and have been extremely happy with the service! I cannot say…read moreenough good things about the staff. Very easy to work with and very honest. They do great work and are very thorough. They use good parts that are actually better than factory parts when it is necessary. This was the case with my F150 where they use higher quality exhaust manifolds to fix the problem instead of the Ford part which will keep going bad.

I have been there a couple times and was very pleased. They explain everything in detail and make…read moreit easy to understand. They explain the cost in detail do you know exactly the cost. Very clean and there cookies are so amazing. They also have many healthy snacks and all kinds of drinks. I will continue to take my jeep there until everything is finished. The ones who do the work are very knowledgeable. They treat you like family. If you need anything done go check them out. I give Marc's Garage a "10".

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Our camper brakes locked up after we had just replaced all 4 total brake systems at Camping World…read moreChurchville, NY. Phil Muth at i90 Towing, Trailers and Tires told us to come on over and he'd see what he could do. Luckily, he took us right away without a scheduled appointment and replaced the blown-apart brake drum! He was friendly, thorough and completely professional. How lucky we are to have stumbled across such an amazing mechanic. Highly recommend for outstanding service!

Had a great experience from the minute we walked in the door. They went through each option with…read morethe pros and cons and helped us narrow down what we wanted. Andy was quick and professional with our paperwork. Would definitely recommend checking them out.

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.

Run, don't walk, as far away from this "dealership" as you can. They will sell you a pile of crap…read morevehicle that gives you nothing but issues within a matter of days of driving it off the lot. The slogan listed on their website states "Driven to move you," however a more honest and accurate slogan would read "We run thick oil in our vehicles and cross our fingers that it makes it off the lot." These schmucks make Danny Devito in Matilda look like a reputable used car salesman. Save your time, money and sanity by steering clear of these guys!