1. Bespoke Autos

    1. Bespoke Autos

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    Denver, CO

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    Bespoke Autos

    4.1 (12 reviews)
    Open 9:00 am - 5:00 pm

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    Review Highlights - Bespoke Autos

    I've purchased several vehicles as well as recommended Isaac to many friends who have also purchased from him.

    Mentioned in 6 reviews

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    Emich Volkswagen - Reception

    Emich Volkswagen

    (386 reviews)

    Baker, Southwest

    I've been a customer at this Volkswagen location for almost two years, and while ownership hasn't…read morealways been smooth, Jered has consistently made every service experience a positive one. I've worked with several service advisors, and he is by far the best. He always goes above and beyond, which is why I had my profile updated so I only work with him. If you're coming here for service, I highly recommend asking for Jered!

    Poor experience in overall service, communication and repairs…read more Service Manager was non-responsive when I brought the car back after paying $2k to fix the engine warning light. They had put in new fuel pump and fuel pump control module. The warning light came on repeatedly after I got it back (same day!. I brought it back and after looking at it again, they texted me it'd cost $2k to fix the same problem I reported the first time, this time by replacing the fan assembly. After I declined that repair (through the text # I'd been using with them), I couldn't get a response about getting my car back. This was 3:30 on a weekday. I called multiple numbers until someone finally told me my rep had to leave for a medical issue. When I went in to pick up the car, I told the dept service manager that I hoped the rep would be okay. He looked at me funny and told me he had a dental appt. So they made no arrangements to have any one cover his customers and answer their calls/texts and release their cars. This was the second time I brought a car there for repair and had to bring it back for another fix. Never again.

    Cherry Creek Automotive - Volkswagen Alltrack

    Cherry Creek Automotive

    (75 reviews)

    City Park

    Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info…read more Was super helpful overall, couldn't have asked for a better experience!

    My nephew was looking at a Mercury Mariner on Friday, August 21, and called me because he needed a…read morecosigner. The interaction started poorly; before even having my information or running a credit check, Shad began making critical, judgmental assumptions about my credit score and openly talking down about my nephew's credit. When I stopped him to question his tone, he immediately got defensive and claimed he "didn't mean to offend me." It wasn't about being offended--it was about a basic lack of customer respect. Things grew worse when I noted the vehicle was priced significantly higher than its actual market value. When I asked why it was priced so high, Shad completely ignored the question. Instead, he used aggressive, cliché car salesman tactics, claiming he had "another appointment later for the same car" and telling me the vehicle had been "getting a lot of attention" to force a high-pressure situation. Later, when I directly asked him if his behavior was standard for him, his reaction was completely unhinged. He threw a pen onto the counter and defensively snapped that none of his coworkers thought he was disrespectful and that he has plenty of positive reviews. When I asked if he thought throwing a pen and reacting emotionally was professional, he literally said "yes," and that he "wasn't just going to take it." An experienced professional accepts critical feedback with grace. Shad reacted with a volatile, emotional outburst. If I were buying a car for myself, I would have walked out immediately. I will never return to this dealership and strongly advise others to shop elsewhere. I would never buy a vehicle from Shad or recommend this dealership to anyone.

    Bespoke Autos - car_dealers - Updated September 2026

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