I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

All services are spectacular. Massages, facials, manicure and pedicure. Very professional staff…read moreand atmosphere is very relaxing

Great yoga offered hear with plenty of class times. Great teachers. Enjoyed free coffee after class…read moreSaturday morning.

There are hair stylists, and then there is Kathy....she's a true master. After moving back from…read moreCharlotte, I searched years for someone who understood my hair without making it brassy. She is the blond whisperer. Kathy was the only one I trusted to do hair extensions and kept my hair healthy through the process. I don't think I've written a yelp review in years, but when someone is that good, you just have to pay it forward. Everyone at the salon is amazing and they make me feel so pampered and beautiful. CHECK THIS PLACE OUT! IT'S WORTH IT!

I had my hair done earlier this year with a full highlight and a haircut. I expressed some concerns…read moreabout my piercings to my stylist, which were not followed resulting in injury to my ear and my earring being damaged. She used products and performed services on me in addition to what I had scheduled without informing me of the prices, or even asking if I wanted those products or services. This tacked on at least $100 in additional fees, coming out to ~$400. My hair came out stripey and uneven. It's been about a month now, and it looks like my hair hasn't been touched up in three months. I have attached a photo of what it looked like 2 days after the service.

Amazing message, Joy made sure I was comfortable the entire time, comfortable heated bed and towelsread more

Leeann and the taste of spa treatment are exemplary, there is no one or nothing like this…read more Superior beyond superior You have to try this spa boutique out ...... soon ‼

Best place to get a massage. I highly recommend it. It's comfortable, clean and the message…read moretherapists are amazing and really care about their clients.

Rachel was terrific when I saw her today (first time). I've been having problems with pain in my…read morelegs ever since my knee replacement, 10 months ago. I've done endless PT but just never got better. Rachel listened to my story/issues and did a 60 minute massage focused solely on my legs, hips and lower back. Those areas were very tight (so she said). Hours later I still feel incredible. First time in months. I wish I could go every single day!

Katherine really listens to what muscles are bothering me. She does a great job targeting the…read moreknots in my upper back and neck.

Always a great experience at Elements Woburn! The staff is always so friendly and welcoming. WES is…read morethe best and keeps me coming back. I have also seen other therapists and have never had a negative experience. Highly recommend

Caring, just wonderful, asks you for anything helpful for them to know, any pain points or other…read moreissues you want them to be aware of, how it's going during the experience and whether to focus on one area more than another, great tips for after the massage, and always a great experience no matter who I've seen! I've had swedish massage multiple times, cranial sacral, myofascial massage, different modalities to try different things, and different practitioners, all amazing over a span of at least three years. Awesome from checkin and the experience itself, to checkout. My sister has also had great massages here. Thank you!

So I'll start by saying that I bought a Groupon for this location for a relaxation massage…read more When I called on a Wednesday, they offered me an appointment on that Saturday, gave me multiple times with a specific massage therapist. I kind of found it a little bit odd that I was able to have so many choices so close to the date, given that usually my regular massage therapist is booked out weeks in advance. I thought I should try this place because it was closer and, well, I was getting a really good financial deal. So I'd called. when I went to the location in Woburn, it was set up really really odd. The front desk is in a large open area and had a gentleman sitting at the desk who seemed very uninterested in working that day lol. Very serene, but all the lights were blue? It was a little weird and offputting for me, but it did have that calming feeling I guess. My therapist was Hallie (sp?) A male, and I knew that ahead of time, and I was OK with that. He led me to a room in another part of the building. Next-door, and it looked like it was originally a bunch of small offices, and my room had windows? Covered with Window treatment so you couldn't see in from walking through the hallway. That set up was really weird to me. The room was nice. Nothing special, it was on the warmer side, but when I have a massage, I like to have the room warm. He did offer to turn the heat down for me, but I explained how I usually like it very warm. He then went on to explain to me how he does massages. He said he didn't like deep tissue, which, of course is not what I requested, but when he did "Swedish massage and a combination of pressure point massage". I'd never had that, so I thought I would give it a try, even though that's really not what I had signed up for. How was it? It was... Boring? I'm not really sure how else to put it. Is Hallie very adept at what he does? Absolutely. But for somebody who is expecting a Swedish massage where you have sweeping strokes of hands and kneeding your muscles for the entire time you're there, this was not it. I didn't say anything at all because I kept thinking well, he's going to eventually start doing the kneeding of Swedish part of the massage , but he never really did it. He would run his hands over my back or the "affected" area. Find a spot and put hard pressure on it. He explained to me that what that would do would bring blood flow to the area and help with the knot. While I appreciate that, it really wasn't what I wanted for massage. I wanted to relax this massage just felt very... Disjointed. Now I will say again that I didn't say anything to him because I kept expecting that the massage was going to go from this pressure point massage, to a regular Swedish massage because he had mentioned he used the combination of the two. And it didn't. He was very, very nice, and he's very knowledgeable about what he's doing, but the massage was just not really what I had wanted. I probably should've said something while I was there, but I didn't want to make him feel badly that he didn't give me what I needed. Again, I kept expecting during the time that he was going to be changing to the different type of massage. I guess, in retrospect, I should've asked for how he did this combination. But I didn't. I'm not sure I would go back if I had paid full price. If I was somebody who liked that type of massage? Absolutely because it was very thorough.

I can't speak highly enough of these folks. I've worked with a couple, and even those I haven't…read morehave been amazing. Not only are they kind and sweet, but they're good at what they do, they won't ever upcharge you or try and do something that won't come out amazing. These folks KNOW what they're doing and I trust them all. I've loved the cuts, colors, and everything in-between. Even my father, a grumpy old man, loves coming in at 7am on Saturday (and let's be real no one else has those hours) and hasn't had a complaint. I strongly recommend these folks and always will.

After 2 years of DIY pandemic boxed hair dye jobs, I was in desperate need of color correction. I…read moremade an appointment with Esmeralda for single process, and she carefully looked at my hair to match it with the exact color swatch that would work to match my roots and cover up all of the grays that had sprouted from pandemic parenting stress! Aside from doing excellent work with my hair color, she does a fantastic job with cuts and blowouts. I usually hate getting my hair blow dried when I go to a salon because I feel like I'm getting violently attacked with a heat gun, but Esmeralda is not only gentle, but FAST and makes my natural pin straight hair look super shiny with nice, natural looking body. Esmeralda is now my go-to stylist for coloring and cuts at Salone Estetica. The salon itself is also really clean and everyone who works there is super kind and friendly. There's a really nice and warm community vibe with all the stylists and clients which I always appreciate at any business. It's centrally located in Winchester so it's easy to grab parking in the street for quick appointments, or you can go to the paid by plate lot by the nearest Winchester commuter rail stop to park which is about 5 min away. Overall this is the best experience I've had at a salon in the Greater Boston area.

I don't visit Lexington often, but when I do, I always make sure to schedule a massage with May…read more Green Tea Day spa is a very small, humble spa facility but clean and quiet. It is traditional Chinese massage and borders between amazingly stress relieving and slightly painful, lol. (I love a firm, hard pressure with my massages!). I also got a facial right after my massage and really needed one after weeks of wearing masks. It felt amazing and the overall experience was five stars. Definitely two thumbs up for this place.

Best massage ever. They really work on making it relaxing. I got a one hour massage and she was…read morevery good. I'll definitely be back.