I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.

Love this place! The laser hair removal works extremely well. Super clean facility! Staff is…read moreabsolutely wonderful! Highly recommend.

They are great with customers and I like the treat ment at the Burlington location…read more The quality of their service is awesome and I love to come to this location because of how friendly the staff are there. Definitely be coming back to this location

I have going to Flawless since they opened their doors in Stoneham. I am so happy I found them and…read morethat they moved to Burlington. Everyone is so wonderful and friendly every time I go for a visit. I also feel very safe at flawless since Covid. Thank you lisa for making my botox appointments fun.

So I went here for a consultation. Why wasn't sure what to expect, but made my consultation…read moreappointment after work for one day. Things they didn't tell me. I didn't see any wheelchair accessibility for a second floor. I had to walk upstairs. Maybe there's an elevator but it's clearly not located anywhere or where anybody can see it lol. It felt... Corporate? High cell tactics a little pushy. The girl who met with me clearly, had super plump, her lips up with her plumping medication or gloss right before she met me, and made sure her skin looked absolutely flawless before she met with a potential client. It just seemed very hard, Cell. I decided that I would ask information, but I would not be using their services because she seemed kind of pushy about their membership. Mind you, I had made this appointment a while ago, but they had to change it because something had happened with her son that she needed to pick him up and couldn't stay in the office, so I graciously changed the date which was fine. That happens to everyone. She kept pushing at the appointment to start procedures that I had been inquiring about. I wasn't ready to do that. I needed to ruminate. And decide if I wanna move forward. All in all, I think if you want this type of service in a place that allows you a monthly membership, this might be for you, it was not for me.

Returned here for a 30 minutes massage, because Talita offered to massage the leftover tension and…read moreknots. She added hot stones, as well. This was an improvement from my first massage. For "What's Hot" and "What's Not", most of what my original review is the same. However.... What's Hot - Quality. I'll add that Talita's method and style of massage was an improvement from my original masseuse. To be fair, I'm picky about my massages, but Talita appears to be better than my original masseuse. If you do need a massage, I recommend Talita, especially because I haven't had massages from any other staff. - Customer service. This place has very good customer service and appears to be more attentive to their customers' needs and issues. Had the pressure of Talita's massage been a bit better, more focused, and more in tune with the knots and tension in my body, I would give this place a 4, maybe 5-star rating. Coming across a business, where management individually follow up with customers is not common and a business quality I very much appreciate. It shows a care and understanding that not many businesses have, which is why I wish I could give them a higher rating. What's Not - Quality. Unfortunately, I still had some tension and knots when I left the 30 minute massage. To be fair, Talita didn't give me a bad massage, but I've had better. I definitely appreciate it when a masseuse asks about my problem areas, and then use that feedback to focus during the massage. I've also had masseuses who spend a good amount of time in specific areas and tell me they can feel the tension and/or knots, either during or after the massage. Again, not bad, but I've had better massages. Final Answer - Not bad, but may not be my top choice to return for massages.

I have been going to Pro Touch since 2018 and they never disappoint! Even with all changes, they…read moreare now more a MedSpa than a Spa, with amazing advanced treatments. I have done my Laser Hair Removal touch ups with their new machine and the results are incredible. I have suffered from acne since teen and they were able to solve my problem with treatments, facial laser for acne and peels, as well as recommending me their medical grade products which are beyond perfect! I love Jazz to do my facials and eyebrows, she is knowledgeable and has the best hands for extractions.

Wow! First review and they've told me they've been there over two years…read more (red flag maybe? ) So I responded to one of their turkey neck rescue ads on Facebook. I was very curious about the procedure, which is non-invasive, and wanted to learn more about it. When I called the number after doing my due diligence to find out where the spa was located, I called. I talked to somebody who clearly sounded like they must be in a call center. Very nice very much a yes person but did answer the questions I had and I booked an appointment for a weekend appointment. Between the time I booked the appointment, which by the way has a $30 hold charge that you get back and put towards the service I got a confirmation email. I also got three more confirmation texts at various times before my appointment. One week out a few days out and even two hours out confirming that I still wanted to go through with it. I tried to call the location at one point to see if they had an earlier appointment in the day. The first time I called, nobody answered the phone. All day. And it wasn't when they were closed because it was the middle of the week. I finally texted back the phone number that had sent me the confirmation. She calls me. She says her name is Belle but again, sounds like a person that either is in sales or a call center when she talks to me. Ask me what I'm looking to do and I explained that I haven't been able to get through to the phone number. Which, is listed everywhere on all of their public information. She tells me that is the telephone number for the specialist in the spa and not really to talk to somebody on the phone. (to me this seems like a flag, but I let it go) She tells me there's no way I can change my appointment to an earlier time that day because they are fully booked. OK... Cut to the day of my visit. I walk into the office and it is completely silent. Two people upfront at the desk. What looks to be like a receptionist/office manager and maybe an aesthetician or nurse. Both of them super nice both of them super helpful. I was asked to fill out a bunch of forms which I did. They had me fill them out on an iPad because using a phone like I do was really hard to be able to fill out the form properly. I was then asked to wait in about 10 minutes later I was brought down to the treatment room with the woman who is the nurse. The nurse was incredibly nice and very knowledgeable. The space is very clean, not sterile, but warm and comforting feeling. However, I will say this, there was not one other person in the facility. On a Saturday. The busiest day of the week for someplace like an aesthetician or medical spa. There are no other treatment associates, and no clients. The entire time I was there until I was getting ready to leave. When there was one other woman who came in. (another red flag in my mind) I even asked my nurse as she was doing my treatment why it was so empty and she definitely brushed it off like it was no big deal, but I feel like maybe she was having the same concerns. I know they have a location in Sudbury as well. Their website shows six people on their photos as aestheticians or treatment associates. Yet, None of them were there. My treatment went fine, I'm not going to move forward with the package that they offer just is not for me. But it did go fine and I have minimal issues with it. I'm just really concerned that it looked like the place was closing. I even asked the front desk associate why there was one of those keyholders out front of the door (you know, one of those things that a real estate agent would put the key in so somebody showing the property could access the indoor space) And she told me it was always there. So, do they not give their key hold as actual keys and they just give them the code to do that? That as well was a little weird to me. It just totally felt like they were shutting down. I hope not though. Services were fine. The nurse was really nice, even the front desk associate was really nice, but I just didn't feel comfortable about the fact nobody else was having service is done. At all. To me, that's a little concerning. So I'll just move on.

They insist on collecting a reservation fee on their website where you schedule your appointment…read moreand then when I showed up, they weren't even open and I had to file a dispute to get my money back.

Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and…read morerecommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective!

Very nice place. Carol is friendly and super competent. If you book a 15 minute appointment and…read morethey only use 10 minutes. They only charge you for 10 minutes which is not my experience elsewhere.

This was my 2nd time having my underarms done and I'm addicted! I noticed results a couple weeks…read moreafter my first treatment! Next up I'm thinking about bikini hair removal. The staff is so nice and talks you through the whole process so you feel safe and informed. I was super nervous going in my first time, but they did a quick test area and I was like well this ain't so bad! Not gonna lie though I think the 2nd time hurt more than the first but its only a couple of minutes to get through and they talk the whole time to get your mind off of it. The prices aren't bad, and I highly recommend it if you're sick of shaving/waxing.

I 100% recommend this place. I wouldn't go anywhere else! All the girls that work here do a great…read morejob. I also get my botox done with Tabatha (Boemy aesthetics) located inside Clear Cosmetic Clinic. 10/10!

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

Customer service was excellent and regret my last rating of one star as I was extremely frustrated…read moreat the time.

Updating almost 2 years later to say that I'm still ecstatic with the results from my laser hair…read moreremoval at All Care Laser Center. I have experienced very, very little regrowth, and anything that does regrow is thin and fine. For maintenance during the summer months, I might do a light touch-up with an epilator. I'm attaching a before and after picture - my "before" was taken a few days before my very first treatment, and my "after" is just before my recent touchup (no epilating or shaving). I went in recently for a touchup, since I figured it's better to stay on top of things, and my experience was fantastic. Still the same outstanding service, cleanliness, and speed as before. I was in and out in record time and didn't even experience much redness or irritation.

Nicole R is remarkable! She knows so much about skin and the treatments she provides, but she is…read morealso incredibly kind. An all around lovely experience! Truly the best!

I'm been coming to this location for a few years now, and have also had excellent services. Today,…read moremy 80 minute massage was cut short (at the 60 minute mark) because the masseuse was not feeling well. Totally understandable! When I checked out at the front desk, I was only offered a 15% discount. I was a little surprised as it should've been 25% (I lost out on 20 minutes). Again, not a huge deal I'll roll with it. I asked to charge my card on file a 20% tip. I assumed it would be 20% of the discounted rate. Nope! The women at the front desk charged me 20% of the 80 minute rate. Super bummed about the whole experience. My husband often purchases me gift cards for birthdays, Mother's day, etc. He's going to have to find a different spa, unfortunately.