Jeff at Standard Battery went above and beyond. My car broke down and I walked 30 minutes to their…read morelocation to buy a new battery. Not only did they help me find the right battery but they also gave me a ride back to my car and installed the battery for me. I would highly recommend Them to anyone!

I'd give 0 stars if I could, but since so can't , a one will have to suffice..... After leaving a…read morevery well earned 1 star review on google , I gave them another chance to keep my 20 years of purchasing . First guy I encountered was GREAT, (although he said he's quitting soon, so there's that) but second guy walked in and said "there's Mr One Star Review" and shot me a snide look. I asked him why he felt the need to run his mouth to a customer , he promptly told me off , I stepped outside and let my employee who was with me handle the remainder of the transaction. The second employee proceeded to follow me outside to threaten and intimidate further. Telling me he owned three cars lots and didn't give a F about his job, and he ain't never been knocked out before. Remember, I'm a customer..... I left and called to speak with a manager . Jeff was cool with me while I was angry and venting, and assured me we would have a meeting with the GM to discuss this matter . In fact that was a lie. The battery I was sold was bad, so I returned 3 hours later , only to be met by Jeff ( who has always been the nicest most chill laid back guy , until today) who had the shíttest attitude with me over what HIS worker created and refunded my money instead of exchanging my battery and told me we wouldn't be doing anymore business in the future. All with unwarranted condescending attitude. Alls well, 20 years of loyal purchasing for myself and my customers , not worth a damn to your company . Your fat lazy mouthy employee needs fired, Jeff needs to retire , and the whole damned place needs a new crew. And Advance had the same battery 23$ cheaper , delivered to me, with none of the hostile BS ...

I was quoted 15 cents a pound for battery scrap. Brought them 9000 pounds to be told it's 10 cents…read morea pound. They tried a lot of ways to justify the change. To get that price I need to pre pallet all batteries just as they want and unload them myself. They can't be in any type of cardboard box for handling. An obvious bait and switch. Nobody said anything different till it was all unloaded. I won't go back and will tell anybody thinking about shopping there. There are other places!

Couple months ago I called and asked if they buy batteries they said yes and told me how much they…read morepay got there and they told me a different lower price they told me to go to garage door and the guy who opened the door told me a lower price than the last guy and when I told them I had different prices given to me he said I didn't basically calling me a liar , I had did business with them in the past and it was good but this time I'm done with them and will never do business with them again , I made a review the day this happened and it disappeared from the reviews I will make sure I let everyone I know not to do business with them.

These guys are the absolute worst! Instead of telling me that my battery would be too hard to get…read moreto and that I should have it installed elsewhere they dismantled my car to get to the battery. They cussed the entire time and talked trash on my teenage son saying he Installed the old battery incorrectly. My teenage son had never installed a car battery before and had never had any training but he did a better job than these guys who had installed hundreds of batteries. Then after they had dismantled my car and had the battery out they were just gonna leave it because his hand hurt from messing with my battery. I explained to them that I couldn't drive it without a battery and I couldn't afford to have it towed they reluctantly put the old battery back in it and said they couldn't get the new one in. I had to drive the car up the street and pay someone else $40 to put the new battery in because they had busted the terminals off of the battery. These creeps should have just told me in the first place that the battery needed to be taken somewhere else to be installed.

I needed a car battery and - luckily - they had one in stock (sometimes smaller stores have less…read moresupply). I drove over there and by the time I was done paying and chatting with the cashier (about 15 minutes) the battery was installed and I was able to leave! Everyone was exceptionally friendly, knowledgeable, patient, and polite as I hit them with a ton of car-and-car-battery-ignorant questions. The battery is their generic brand with a 6 year warranty (as opposed to the crazy high-tech stuff you'll find online) and that sits just fine with me. I'm sure if I have any trouble they'll replace the battery without a hassle. By the way - the installation was FREE!

Booked 2 days in advance, they were supposed to come on a Friday, never showed up, they called on…read moreSunday, saying there was a mix-up. They came out, did the install then increased the price by over $100 from the price set when I booked the install. Avoid this garbage company and their tactics at all costs.

Old School Customer Service. The way it used to be . If…read moreyou've never experienced the way it used to be I encourage you to go to batteries plus. I have an iPhone XR and my old cell phone case was swollen and delaminating and needed to be replaced, plus my screensaver was cracked. The last time I was in the store I needed to have the screen saver replaced and they put it on for me while I was at the store, which I was very grateful for so today I needed both a screen saver and a new case for my Cell Phone. I was pleasantly pleased to have been the recipient of good customer service once again.

Just another reason to love this place. A few years ago I thought I had a broken iPhone screen. The…read moreperson who had taken care of me showed me it was only the screen saver that was cracked. They could have replaced the screen and I wouldn't have known better. Today I went in for a new battery for my car fob. He asked me if I wanted the lifetime replacement battery, I said no because I probably won't own it another 3 years. He opened it up and said you already have the lifetime battery. No charge, but if he was dishonest he could have charged me without knowing. This is why we buy all of our batteries here‼

I went to get a new battery and asked them to replace the auxiliary battery while they had the…read moreother out. They tried talking me out of it. This whole time I had been in the back with them while they worked. They finally said they would check it, but then asked me to go up front and wait. After about 5-10 minutes they advised it was in good shape. I had wanted it replaced. By that time I was agitated enough and just left. I had the feeling they didn't check. So about 3 months after that I had a few electrical issues. Decided to take it in to the dealer this time and they had some component replaced and still had a few issues even after that. Turned out the auxiliary battery was the primary culprit. Dropped an extra 1k since interstate obviously didn't do what they said they did. I've researched and I guess it's hard to get to, but man...do your job or at least be honest and say "nope we don't do that".

I went there for my iPhone battery but they did not have the battery when I get there. I drove 25…read moremiles for the battery. You know what, I still went back there next week because they are very very friendly. So they got my business. Good work dudes. Customer service excellent.

My batteries were installed 24 hours after I called. Great price. Saved money on the service fee…read more Also, my charger was not working properly and Jeff found that the plug was loose. Fixed on the spot. Everything is good. I would recommend.

Was up from Texas to drop off a golf cart for my mom. Shortly after getting it to her several…read morebatteries gave up the ghost. Neighbor recommended this mobile service since they come to the house. Called and set-up appointment. Jeff was out the next day. Seemed to have a good attitude even though he was working in the cold. He was on time and got everything working with no problems. This ain't rocket science but was really nice to have a service that comes to you. Saved us time and kept us out of the cold. Good experience.

O'Reilly Auto Parts is usually helpful. However when I asked for a recommendation for a mechanic…read morethey gave me the phone number of an individual named Anderson. I had to have an alternator replaced. This guy put it on but as soon as I started driving it, it started making these huge noises which was something that had not happened before he worked on it. The guy wouldn't fix his bad mechanical work. And at that point I didn't trust that he could do it anyway! I now have to get the work completed someplace else. I don't know yet if this guy caused extra damage to my vehicle for not but if this store recommends this guy to work on your car....forewarning, DON'T do it. All he did was cost me more money!!!

O'Reilly auto parts is Awesome! They have lots of cool stuff!!! They are very good and Awesome!…read moreAnything you're looking for!!!

Awful product availability/ customer service. We came to get a new key cut for our car so we would…read morehave a spare. Realized they didn't have it in stock after we got there, so they had to order one and asked us to come back. They call about a week later letting us know the key arrived, but the guy cutting it dropped it while cutting it and it wouldn't fit in our ignition. So they had to order more again. We wait another week, come back after they called to tell us that it was finally in... And the only person that was working in that store is not a technician qualified to cut a key, so for the third time we left without the key. We have already paid for the key... and have been waiting almost a month at this point and still don't have the dang key. So frustrating.

Two weeks ago a nice customer service helping to order a key fob ; and supposed they will call us…read moreto bring the car ; we wait one week and nobody call us , then we called and the person at that moment just said the trailer with the stuff will arrive Tuesday then we wait again nobody call then we call again and the last guy just telling your key fob didn't arrive and if we want a refund . So after two weeks with no attention to the customer comes with it so disappointed . Was wrong instead to call why is the reason the key fob was not here or more information . But to don't be bother him was easy just said you want your refund .I hope the management has an answer and solve this issue