Horrible experience.... Made an appointment a week earlier for 9am (was the first put on the list…read morefor Monday).... Just to sit for over 2 hours and watch walk ins to be put in front of me... All I wanted was a diagnosis that only takes truthfully 20 minutes and if you know you that can be done with just hooking the machine up and walking away.... When I was told they was going to lunch soo. I just asked for my keys and was walking out the door when the older lady behind the counter had a smarr a&@ remark..... so my rebuttal remark to that NOW is ...... If you didn't want to service African Americans say that..

The best mechanic I've ever been to. This is the only place I'll bring my car whenever it needs…read morework. Their prices are great, and the customer service is outstanding.

My batteries were installed 24 hours after I called. Great price. Saved money on the service fee…read more Also, my charger was not working properly and Jeff found that the plug was loose. Fixed on the spot. Everything is good. I would recommend.

Was up from Texas to drop off a golf cart for my mom. Shortly after getting it to her several…read morebatteries gave up the ghost. Neighbor recommended this mobile service since they come to the house. Called and set-up appointment. Jeff was out the next day. Seemed to have a good attitude even though he was working in the cold. He was on time and got everything working with no problems. This ain't rocket science but was really nice to have a service that comes to you. Saved us time and kept us out of the cold. Good experience.

This Lenexa location is worthless. The employees could not fix a phone if they tried. They sit…read morearound and do who knows what. Then, they return your phone back to you in worse condition that when they received it. Definitely go to a different store!!!

This place is amazing and the people who work here actually care…read more.. if you need a phone fixed... just go here and thank me later. My daughter's phone was broke and we needed it for a trip. Luckily, they kinda bent over backwards to get me this phone and I got super lucky they were able to find the parts. They kept me in the loop the whole time. Truly a great store... I appreciated it some much I will not look at another shop to get my phone fixed, I am loyal now... It's been months since I got this phone fixed, and I wish I could remember the gentleman's name who took care of this for me. He made it all work out and he made it effortless... Thank you..

I couldn't get my laptop top to start and was in a panic. Will was the best! Thank you, Will gir…read morehelping me!

The 2 guys there Will and Josh were very helpful I definitely didn't think my phone could be fixed…read moreand they assured me it could! My phone and all my data I thought I had lost is now all back! I 100% recommend this place!

These guys were awesome! Dave asked us a lot of questions about what we were looking for to find…read morethe right product, the right size, etc for the need we had. They were so easy to deal with. Plus, he even came out and installed it for us for a very reasonable fee, three days after we ordered it!

I went in to get remote start added to my car, that service was done perfectly and I had no…read morecomplaints when I got my car back, then a few days later my dashboard screen started bugging and glitching out. I took my car back and they offered to take a look even though they knew it wasn't attached to any work they previously did. Only 20 mins later they were able to determine that it's a common issue with my car and they even offered to fix it, though they don't usually do that type of work. They had me order the part on Amazon, charged me a flat labor fee an asked me to comeback for the install. When I went back for the install it took them maybe 30 mins and it was completely fixed and recommended a shop if the issue ever happens again. They handled my needs with white glove service and were all very kind for going out of their way to help me. Special shout out to Justin. He really spearheaded helping me.

We came to Mr Fix It to look for a washer/dryer set, as our dryer was no longer working. We chose a…read moreset for a reasonable price, and Tom said it would be delivered the next day between 3pm-6pm. However, by 5:30pm the next day they had not arrived, so my husband called the store to ask about the ETA of the delivery. He was told that the slip of paper with our address and phone number had been misplaced. My husband had texted Tom, so we thought he had my husband's number in his phone. I called to ask if they could give us a discount on the $120 delivery fee due to the mix-up, but Tom told my husband that instead he would find some other way to compensate us. He was very apologetic. The delivery team came the next day, and they were even a little early. They hauled away our old washer/dryer. Unfortunately, we had not measured the new washer/dryer, and they did not fit down our basement stairs. The delivery team did try their very best to move them down, but it just didn't work. It was definitely our fault for not measuring beforehand. We went back to Mr Fix It to exchange the set for a new washer/dryer set. Luckily, they had one ready that would fit. Unfortunately, we had to pay another $120 moving fee (though again it was our fault for not measuring first). Tom also said that he normally charges a 20% restocking fee, but that he would waive this restocking fee due to the circumstances. Moral of the story-measure first! The delivery guys said they didn't have the right part to set-up the new washer and dryer that evening, so they returned the next day with the right part to set it up. The washer and dryer are both working fine now. Overall, I would say that while our experience was a little complicated, we would recommend Mr Fix It if you are looking for reasonably-priced appliances.

Very easy to schedule. Repair techs arrived on time and had repair completed very quickly. They…read morewere both personable and pleasant.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.