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    Ask the Community - Best Buy

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    Milwaukee PC

    Milwaukee PC

    (10 reviews)

    $$

    Update: It seems my initial experience may have been…read moreunusual. After finding the problem, Luke finished repairing my computer in less than 24 hours. He even replaced some screws I had taken out because he was worried he lost them. Because of this, I increased the rating I gave to this place. Original Review: Aside from a part-time employee once or twice a week, the branch manager, Luke, is the only guy working at this location. I brought my laptop in last Tuesday (today is the following Monday) because it wasn't posting, and I paid $80* for the diagnostic procedure. I called on Thursday after having not heard anything, and he still hadn't worked on it, and it wasn't until I called this morning (six days later) that I finally got confirmation that he's running the tests. *While the diagnostics cost $80, Lucas informed me that half of that ($40) would go towards the cost of repairs if he is able to fix it. Now, because my computer isn't even posting, I know the test isn't as simple as it is for a computer that simply won't boot or is otherwise not working right, so I can understand that it may take a little longer. I also know that it's a first come first serve establishment and he likely had dozens of computers ahead of mine in line. However, he did not warn me that it would take this long to have my computer looked at, and in fact implied multiple times that the work would be done much sooner, including when I called on Thursday to which he said he would likely have it done that afternoon. I am a very understanding person, and I love supporting local businesses. Lucas seems like a nice guy who's just a little in over his head. I'm just losing patience right now because it's finals week in college, and I have had to do my studying on a chromebook loaned to me by the library. Very inconvenient and frustrating! As for the other services and the custom-built PCs sold there, I am not very knowledgeable. Lucas seems like he knows a lot about computers, so I would assume the builds he sells are very nice. Milwaukee PC also does video digitization, which I may do in the future because I have a lot of home videos on Mini-DV tapes (I know that's technically already a digital format but I don't have anything to convert them). I will probably just go to Best Buy if my computer breaks again though.

    My laptop was reeeaaalllyy slow at start-up, opening apps, etc. I thought it was a RAM or…read moreprocessing speed issue, so I asked them what it would cost to add RAM, if it could be done. Lucas explained that the issue was actually an old hard drive (about 10 years old) and that replacing it would make my laptop run better than a new one. He walked me through some software I would lose, as well as how to reinstall it. The main one was my MS Office suite. He explained that I should be able to go to Office.com, log in, and download the software that I previously purchased and re-load it from the site. I trusted his expertise, took my laptop home, backed-up key files, removed files with personal information, and took the laptop back to get a new hard drive. He told me it would take about a week. A week later, they called me to pick up my laptop. They completed a back-up process, installed the new drive, and re-loaded Windows 10. The laptop starts up blazingly fast! I was also able to go to Office.com to re-load the MS Office suite that I purchased back in 2013! Compared to the cost of a new laptop, this was a no-brainer, and I'm thrilled with the results and service I received from Lucas and this Milwaukee PC location on Bluemound Rd.

    Eddies Gaming Computers and Repair - Broader view of my gorgeous computer.

    Eddies Gaming Computers and Repair

    (4 reviews)

    I purchased one of Eddie's custom made high-end gaming computers. This is the best computer I've…read morehad in my life!! Its performance smooth and buttery, and the computer's physical setup is intuitive - not to mention a literal work of art. Sometimes I'll just stare at it and go, "ahhhh....I got so lucky to wander into Eddie's store." I came to Eddie and his wife due to issues with a gaming computer I bought on NewEgg. They quickly informed me that the computer had been assembled with cheap parts from Wish.com and Alibaba, an apparently common practice at NewEgg nowadays. Eddie offered two options: repairing my computer at a great price, or using it as a trade-in towards one of his masterpieces. I chose the latter option, and was pleasantly surprised by how much he offered for my trade-in. Eddie and his wife Sarah are wonderful people: patient, kind, informative, and supportive. They're also fast and efficient workers with a deep understanding of the computer world. I had a blast nerding out on gaming computer components with them before walking out with my prize. I'm looking forward to returning every eight or so months for checkups, at no cost to me. You won't regret coming to Eddie's Gaming Computers and Repair for all your computer needs! Edit: I was unhappy with the level of fan noise and had a few WoW-specific issues with tabbing in and out. Eddie did two full remote sessions with me to fix these issues, and they even fixed a few things for free when I brought the computer into the store. You cannot go wrong with service from Eddie and his family!

    Friendly service & did a nice job repairing capacitors on my mother board. Would go back there is…read moreneeding a repair in the future.

    Best Buy - itservices - Updated June 2026

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