Terrible customer service. My tv died and I went to Best Buy to purchase a replacement. I stood in…read morethe Samsung TV area for 30 minutes. There was one employee. I understood he was busy and waited my turn. After he finished helping the person he ignored me and walked away. I saw him just standing apparently waiting for another customer to walk in. It was like I was invisible. I walked over and asked why he ignored me and told him I would be going to a different store to purchase my tv. I also told the woman at the doors what happened. They just lost a sale. I would highly recommend that you do not go to the Wauwatosa store.

Return of a coffee maker which didn't work out of the box. Customer service was rude asking how…read moremany cups of coffee I made because there was residue in the filter. I responded with "none because it doesn't work!" No apology for my defective item and wasting time and not having a working unit on a the holiday. Won't go back to that location ever!

I have used Brookfield Computers for more then 10 years. I found out about Brookfield Computers…read morefrom my Brother Jim who used this Service to maintain his computers used in his Home Remodeling Service. He highly recommended Brookfield Computers because of the quality of services and excellent prices that kept his computers functional. I have had Joe NG replace the C-Drive on my HP Laptop Computer. Joe was able to retrieve all of my files from my old hard drive. He also did a needed tune-up, cleaned the cooling vents, and replaced the battery on my HP Laptop. This Laptop now functions if it was "New and off the shelve." I also had Joe install my new HP Envy Photo 7800 All-In-Series Printer using his Remote Service. His services are excellent and priced reasonably. Joe has helped me maintain my HP Computer Equipment in excellent functional shape. I highly recommend Brookfield Computers for their excellent Service! Thanks, Jeff H. Milwaukee, WI

Tbey did a great job repairing my laptop and they did it in a timely manner. They exceeded my…read moreexpectations!

Company sells defective, heavily used crap as "New" on eBay, and even lies about wiping. Comes with…read morea full windows install! 2700 GB of writes and 288 power-on hours is not "New", and temps over 80C mean that the only place the drive can safely be installed is the trash. Be very careful dealing with Kontney, they've shown they will blatantly lie about the status of an item to get the sale. https://www.ebay.com/itm/185320904539

The Computer Company, Kyle Computer Group, has been extremely helpful with the updating and…read moreinstallation of a new computer I purchased. I had purchased a PC from Walmart for 500 dollars. It was very disappointing and so I took it to KCG to see what was wrong. They were very helpful with consulting me with what was wrong and have a very professional tone to everything they do. I would highly recommend any individuals who have issues with their computers!

Update: It seems my initial experience may have been…read moreunusual. After finding the problem, Luke finished repairing my computer in less than 24 hours. He even replaced some screws I had taken out because he was worried he lost them. Because of this, I increased the rating I gave to this place. Original Review: Aside from a part-time employee once or twice a week, the branch manager, Luke, is the only guy working at this location. I brought my laptop in last Tuesday (today is the following Monday) because it wasn't posting, and I paid $80* for the diagnostic procedure. I called on Thursday after having not heard anything, and he still hadn't worked on it, and it wasn't until I called this morning (six days later) that I finally got confirmation that he's running the tests. *While the diagnostics cost $80, Lucas informed me that half of that ($40) would go towards the cost of repairs if he is able to fix it. Now, because my computer isn't even posting, I know the test isn't as simple as it is for a computer that simply won't boot or is otherwise not working right, so I can understand that it may take a little longer. I also know that it's a first come first serve establishment and he likely had dozens of computers ahead of mine in line. However, he did not warn me that it would take this long to have my computer looked at, and in fact implied multiple times that the work would be done much sooner, including when I called on Thursday to which he said he would likely have it done that afternoon. I am a very understanding person, and I love supporting local businesses. Lucas seems like a nice guy who's just a little in over his head. I'm just losing patience right now because it's finals week in college, and I have had to do my studying on a chromebook loaned to me by the library. Very inconvenient and frustrating! As for the other services and the custom-built PCs sold there, I am not very knowledgeable. Lucas seems like he knows a lot about computers, so I would assume the builds he sells are very nice. Milwaukee PC also does video digitization, which I may do in the future because I have a lot of home videos on Mini-DV tapes (I know that's technically already a digital format but I don't have anything to convert them). I will probably just go to Best Buy if my computer breaks again though.

My laptop was reeeaaalllyy slow at start-up, opening apps, etc. I thought it was a RAM or…read moreprocessing speed issue, so I asked them what it would cost to add RAM, if it could be done. Lucas explained that the issue was actually an old hard drive (about 10 years old) and that replacing it would make my laptop run better than a new one. He walked me through some software I would lose, as well as how to reinstall it. The main one was my MS Office suite. He explained that I should be able to go to Office.com, log in, and download the software that I previously purchased and re-load it from the site. I trusted his expertise, took my laptop home, backed-up key files, removed files with personal information, and took the laptop back to get a new hard drive. He told me it would take about a week. A week later, they called me to pick up my laptop. They completed a back-up process, installed the new drive, and re-loaded Windows 10. The laptop starts up blazingly fast! I was also able to go to Office.com to re-load the MS Office suite that I purchased back in 2013! Compared to the cost of a new laptop, this was a no-brainer, and I'm thrilled with the results and service I received from Lucas and this Milwaukee PC location on Bluemound Rd.

I purchased one of Eddie's custom made high-end gaming computers. This is the best computer I've…read morehad in my life!! Its performance smooth and buttery, and the computer's physical setup is intuitive - not to mention a literal work of art. Sometimes I'll just stare at it and go, "ahhhh....I got so lucky to wander into Eddie's store." I came to Eddie and his wife due to issues with a gaming computer I bought on NewEgg. They quickly informed me that the computer had been assembled with cheap parts from Wish.com and Alibaba, an apparently common practice at NewEgg nowadays. Eddie offered two options: repairing my computer at a great price, or using it as a trade-in towards one of his masterpieces. I chose the latter option, and was pleasantly surprised by how much he offered for my trade-in. Eddie and his wife Sarah are wonderful people: patient, kind, informative, and supportive. They're also fast and efficient workers with a deep understanding of the computer world. I had a blast nerding out on gaming computer components with them before walking out with my prize. I'm looking forward to returning every eight or so months for checkups, at no cost to me. You won't regret coming to Eddie's Gaming Computers and Repair for all your computer needs! Edit: I was unhappy with the level of fan noise and had a few WoW-specific issues with tabbing in and out. Eddie did two full remote sessions with me to fix these issues, and they even fixed a few things for free when I brought the computer into the store. You cannot go wrong with service from Eddie and his family!

Friendly service & did a nice job repairing capacitors on my mother board. Would go back there is…read moreneeding a repair in the future.

Great household items toys electronics appliances clothes. At a discounted cost to the public. open…read moremonday -friday 9 to 5 . Saturday 10am to 2pm only. closed Sunday.

This place is a fun treasure hunt! You'll find all sorts of random stuff on their shelves. I…read morediscovered a lot of Costco products I've seen in the stores, at more competitive prices -- in some cases it's because it's missing a component, i.e. instead of a 6-ct of their tuna, it's a 5-ct, but still cheaper than what you'd be paying at Costco. So it's a great place to find a good deal. And if you're interested in military-grade shipping boxes, they have a huge supply in the back lot. A staffer quickly took us back there to shop around for whatever we wanted and brought us a cart as well in case we found a few things we were interested in. Staff in general were very accommodating and friendly and the service was terrific. So glad we found this place!

I had been having issues with my iPhone 17 camera and had to visit the Apple store multiple times…read morefor assistance. My service was always wonderful and the staff was attentive, timely, polite and knowledgeable. Josh helped me trade in my phone and he was phenomenal! The staff at Apple made the headache of a phone problem so much smoother. Thank you for all that you do!

their phone app schedules you for a battery replacement yet you arrive and wait an hour to find out…read morethey don't have batteries in stock. You're told you can't even call to find out if they're in stock because they have to see you in person even though you've already establish for a battery replacement. Terrible service.

Date of visit: July 14, 2025…read more I had been meaning to stop in here for quite some time as I had heard that there was a significant variety of items here, from electronics and appliances to patio furniture. While there was quite a bit to choose from, the pickings were very slim in some areas and overflowing in others. There were appliances galore here, everything from fancy high-end models of refrigerators with see-through panels to what I would refer to as "landlord specials," those base units that you wouldn't want at your own home, but are totally fine for someone else paying you money every month to use. While there were plenty of employees around, no one interacted with me while I walked through the entire store and I did have to chuckle at the elderly employee having a nap at a table near the front entrance. I'm not likely to stop here again but would suggest others needing a replacement item to give it a look.

This is a cool place with really good prices. The return policies pretty good as well. The salesman…read moretold me that you get 100% back if you returned within 14 days. I think that's different than other Best Buy locations. Lots of selection though for refrigerators washing machine dryers and I even bought a charge for my laptop here.

Ted is very knowledgeable, and helpful. My laptop fell, and died. Although Ted couldn't "bring it…read moreback to life", he did retrieve about 5 years of valuable data! He even helped me transfer it onto my new laptop, helped me get my programs up and running, and educated me on "One Drive" for Microsoft so that I won't lose any data in the future. Call before going as he works on appointments only. Reasonable prices & friendly. I'll definitely visit or call again with any IT needs.

I have been doing business with Ted for over 30 years. I started around 91 when I had my business…read moreuntil 99. I didn't have any computer needs until recently and I reached out to him to diagnose my problem. I ended up replacing the laptop with one from him.

Great service and prices. Good selection of used computers. One yearservice on used computers.read more

knowledgable, helpful, and fair! We thank you for looking over our PC twice now and will call you…read moreif anything goes wrong in the future. Awesome service!