Bought my first car here--a 2019 Subaru Forester. Eddie, Dave, and Angela were all amazing,…read moreprofessional, and transparent to work with, and made me feel at ease and comfortable asking questions and making sure I understood the car and the process of buying a used car. This was truly a case of no pressure sales--Eddie was there for us when we needed him and was ready and willing to answer questions, but didn't hound us or hover as we were checking out the car. From first look to driving off the lot, it took us one week, which was perfect and gave us time to view other cars and make an informed decision. Car also came with a limited warranty and assurances from everyone there that even outside the warranty, they'd be more than happy to help every step of the way. Couldn't recommend Hampden Trading Co. enough, especially as a first-time car buyer and young woman!

LIARS!! Promised to replace anything with 40% or less life left, and they failed to do so. Took my…read morecar back to Vermont and it required $2000+ just to pass inspection. Muffler split in half, 9 year old tires balding, all break pads and rotors needed replacement, and several other things. Took them a week for their "mechanic" to get the car ready to sell, and due to work I couldn't make the drive back to drop off my car for them to fix. Several months later I called Hampden Trading CO to see if they would buy the car back with a steep discount and all the repairs. They laughed and hung up. Needless to say I should have taken action and demanded for them to fix my car, but after all the lies and distrust I wasn't sure what would have come out of me making the trip back and being without a car for a week+. Thanks Rusty!

Excellent used car dealership. I found a vehicle online and reached out. They responded quickly and…read moreprofessionally. The sales process was probably the most painless car buying experience I have ever had. They were easy to work with and you can tell that integrity means something to them which is uncommon these days. Even after the sale, there was one small thing that needed correction, it was handled quickly and beyond my expectation. I will certainly be returning the next time I am in the market for a used vehicle.

I needed to get my 18 year old daughter a reliable car in August. I had never worked with Park Auto…read morebut they had a 2016 Fiat 500 with low miles. The return call from Edwin was within 15 minutes. He worked with my schedule for a test drive even while people were calling to see it. The integrity and honesty displayed, holding that vehicle for our test ride sold me right away. I found Park Auto to be accommodating, honest and respectful. I know that if I have a question or issue long after the sale that Edwin will be there to help. Very rare these days. I'll be back.

Be sure to check both CarFax and AutoCheck to make sure car hasn't been in an accident or had some…read moresort of damage. They claim CarFax "lied" when I found out it reported moderate damage to a car I was interested in. They refunded my deposit, but woman owner got weird/aggressive about it. My sense is they knew about it, but didn't tell me. Not cool.

For the last fifteen years, the folks at Nicky D's have been my trusted experts in buying and…read moreservicing my cars. They are the BEST -- I'll never go anywhere else and I encourage all my friends to go to Nicky D's when they are looking for great, reliable cars. Many thanks for everything, Amy and Todd, Betty and Nicky! - Yael Petretti

Just wanted to say that we had a very good service when we purchased our plug in hybrid Volvo xc60…read more Both Evan Kashinsky and the financial person Chandler Twining gave us excellent sale service and answered all of our questions. Evan's explanation of the cars different functions was exemplary and he was very attentive sorting out potential uncertainties. I am very happy with my new car. Marit Cranmer

UPDATE: Father and Sons did step up and reached out to Volvo, who fully reimbursed me for the…read moreSunroof service ORIGINAL: Have a 2020 Volvo XC90. In April 2023, it started leaking water from the rear view mirror housing. Took in for service and they stated it was a known issue, due to the sunroom roof seal shrinking and causing the sun-room drains to clog. They replaced under original car warranty (5 year or 50,000 mile). Same issues happened recently. Took car back in and they said they seal needed replacing again and no longer under warranty ($800), even though it previously happened and they "repaired it". Car has been in for all regular maintenance. According to maintenance paperwork, it receives a multi-check inspection. I asked them about this inspection and why it never caught the shrinking seal, which according to Volvo is a known issue. No answer. When I asked if I was going to have to replace this again in 3 years, was told there is a 1 year, 12,000 mile warranty and seal should last 5-6 years.??? Not true as I replaced it 3 years ago. Not happy with service and will NOT be coming back her for regular service, when other options are available.

The best experience buying a car. Very friendly, honest sales team and I must mention the car I…read morepurchased has been reliable and the best deal you can find. i highly recommend Absolute Motors on page Blvd Springfiel, ma.

Best mechanic I've ever had work on my truck. Figured out what was wrong with it the same day I…read morebrought it in, gave me a very fair price and it runs better than ever. Thanks Mike for your fair and reliable service. I will definitely be back

BUYERS BEWARE!!! Read reviews (especially Google - sorry Yelp) before doing business with this…read moredealership! My son purchased a vehicle from them in early January and less than three weeks later the car broke down. Our Mechanic found SIGNIFICANT issues (including one very serious safety hazard) which were not shared by dealer. We had asked to bring the vehicle to our mechanic prior to purchase for him to inspect it but dealer said he didn't have any plates to put on vehicle for us to do that. (What dealer doesn't have dealer plates??!) Should have been a flag I know! But he assured us the car was in GREAT condition, soooo we trusted him. BIG MISTAKE! I reached out to them immediately after discovering issues and asked him to remedy the situation in good faith. Told him that we would even be willing to except a reduced amount on the refund so as to resolve it amicably. He immediately said NO and then proceeded to accuse us of 'breaking the car and making those issues (that were clearly there for a long while) ourselves in the 3 weeks we had it. Shame on me for not finding these other reviews before we bought it. He's done this very thing to many others and his attitude clearly demonstrated to me that he's got ZERO shame about it. This dealership is the poster child of 'sleazy car sales'.

I put money down on a car, he dragged me around for 2 weeks to tell me there is something wrong…read morewith the front end and he can't figure it out, come get my money back. I didn't feel a shake when I test drove it..I asked to talk to mechanic and he said no. I said I'm buying it as is he said I can't buy the car .. But it's listed online for 2 grand more than what my contract was and I think he should sell me the car like we agreed to 2 weeks ago. Honor the contract we already have.

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

at 80 years old purchasing a car can be very stressful. Anthony, at James motors made the purchase…read morevery easy. there was no pressure and I'm very happy with whole experience. I drove away with exactly what I wanted in a car. thank you James motors, Anthony, for all your help. if you are looking for a gently used car, check it out.

Anthony is great! Smooth process and after I purchased my vehicle the rotors and pads needed to be…read morereplaced and he took care of it for me with no hesitation! Him, his brother and his mechanic are all wonderful! Thank you again for everything! I would definitely recommend this place if you're interested in purchasing a vehicle!