BUYERS BEWARE!!! Read reviews (especially Google - sorry Yelp) before doing business with this…read moredealership! My son purchased a vehicle from them in early January and less than three weeks later the car broke down. Our Mechanic found SIGNIFICANT issues (including one very serious safety hazard) which were not shared by dealer. We had asked to bring the vehicle to our mechanic prior to purchase for him to inspect it but dealer said he didn't have any plates to put on vehicle for us to do that. (What dealer doesn't have dealer plates??!) Should have been a flag I know! But he assured us the car was in GREAT condition, soooo we trusted him. BIG MISTAKE! I reached out to them immediately after discovering issues and asked him to remedy the situation in good faith. Told him that we would even be willing to except a reduced amount on the refund so as to resolve it amicably. He immediately said NO and then proceeded to accuse us of 'breaking the car and making those issues (that were clearly there for a long while) ourselves in the 3 weeks we had it. Shame on me for not finding these other reviews before we bought it. He's done this very thing to many others and his attitude clearly demonstrated to me that he's got ZERO shame about it. This dealership is the poster child of 'sleazy car sales'.

I put money down on a car, he dragged me around for 2 weeks to tell me there is something wrong…read morewith the front end and he can't figure it out, come get my money back. I didn't feel a shake when I test drove it..I asked to talk to mechanic and he said no. I said I'm buying it as is he said I can't buy the car .. But it's listed online for 2 grand more than what my contract was and I think he should sell me the car like we agreed to 2 weeks ago. Honor the contract we already have.

This business thinks it's OK to dispose of all their used car parts, motor oil, and other debris in…read morethe dumpster of the house next-door. They've been asked to stop and yet it continues from transmissions used tires.

We had been looking in the area for a 2017 Subaru Outback for under $10k and found one here well…read morewithin the Kelly Blue Book Value. We got a 90 day and inspection guarantee, when most dealers give 30 days. Also, it came with brand new all season tires. The family run business was very helpful and knowledgeable answering questions.

I had a great experience at Elmwood Auto Dealer in Agawam MA. I think I got a very good used Mazda…read moreCX-5 at a fair price. Lori, the office manager, was extremely helpful in registering the car and helping to solve an electronic key issue with it. I live 3 hrs away, but it was worth the trip and they expedited things for me to make the transaction a positive experience. I would highly recommend them for a used car purchase. Ellie

Wow! Talk about a unique car-buying experience! There is literally NO pressure, NO gimmicks, NO…read morebait-and-switch...just good cars at good prices, with good people helping you out. We're from CT, so buying a car out-of-state for the 1st time was a little odd for me, but Melanie, Moe, and Raj make everything easy...and they stay so calm throughout the whole process (if purchasing a vehicle makes you nervous, this is a VERY GOOD thing). Long story short, we got a great car, at a great price, from honest people who care about their customers.

Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

THE BEST car buying experience…read more I had only bought from a big dealer or CarMax prior to this car buying experience, but decided to trust my many friends that have bought cars from the Auto Sales Center and give it a try. Boy, am I glad I did! Ira asked what I was looking for and obviously listened because he found exactly what I wanted at the exactly the right price point. He was very transparent about the deal, charged NO FEES, and spent time going over the car with me before I left the lot. The cherry on top? He took a picture of the vehicle in the showroom with a bow on top and then sent a beautiful card thanking us for buying from him with a picture of the car inside. What a wonderful, personalized encounter. I will never buy anywhere else! Thank you Ira, Chris, and Mary for such a wonderful experience!

See Ira Elfman if you need a new/ used car. I heard his name from so many people. He is the guy to…read morego to. I was in the market for new, but didn't want new new. I went to see Ira and he asked all sorts of questions about what I was looking for. Within 2 weeks he had my car. Right color. Right mileage. Right price! He gave me a fair price for my trade in. Then his wonderful staff took care of all the paper work for the loan, got it registered and inspected, put new tires on it, and I was good to go. All I had to do was write the check. Okay, I had the hard part. But they made the process easy for me. See Ira if you're looking for used. I guarantee he will take good care of you!

In search of four 14" replacement tires was a nightmare until I spoke to John at Granby Auto…read moreSalvage. My nightmare turned into a dream come true when John said not only could he provide the tires I needed but he would definitely make that happen. He was friendly and respectful and I would highly recommend his services for your nightmare. I did and now I am one happy customer!!! Thank you John!!!

Purchased my Lincoln from Granby Auto Salvage and had a great experience. My car is in excellent…read morecondition and the staff was very helpful and kind. I would 100% recommend going to Granby Auto for a used car or for auto parts!!

I had a great experience buying a car at Matt's Auto Mall. I got a fair price, a smooth process…read more Matt is a down to earth and genuinely kind person. I will go back next time I need a car.

No stars , truck we bought in March 2025 has failed to pass inspection since. He is the servicer…read morefor the warranty we were made to buy and now won't actually fix truck. Made my family sign a paper ( with my initials ) when no one was authorized to on my behalf. All bad reviews get taken down by Matt , his dealership is labeled as mixed reputation on another site. Some people say they had no problems others have story similar to ours.

My 18 yr old daughter has been coming here to get her car fixed for sometime now. And was ready to…read morebuy a truck and the owner was so helpful in helping her find the right vehicle. excellent prices and excellent customer service prices were perfect also i will tell anyone looking for a used vechile to come here.

I've been coming to Empire Auto for service for 30 years. They always fix my cars issues and let…read moreme know whats coming so I can plan for the next round of service. The maintenance program keeps my cars from running into giant repairs, and saves me money in the end. Fast service too. They change my oil, check my brakes and front end, rotate the tires and check the fluids in about an hour.. Cant go wrong here!