If you were not satisfied with the staff at the Plank Rd location in Baton Rouge, please don't go…read moreto Cortana it the same LAZY staff and did you have to wonder why it closed? The level of service was PURE GARBAGE on Plank Rd and it has rolled over to Cortana location. What good is it to make an appointment when walk-ins come and you have to wait, make it make sense. They make you feel like ok you've paid us for that lifetime alignment so you have to wait, we'll take care of the paying customers today. I would NEVER EVER do businesses with a Firestone unless it's for the lifetime alignment that I previously paid for. He had the nerves to ask me to buy tires, I had a few choice words that I wanted to tell him put I kept my peace. I only gave the one star because it was the minimum, I'd rather give no stars.

Chester and Travis are great With customers and keeping you updated on the status of your vehicle…read more They take care of things in a timely and professional manner each time I visit!!

I had an excellent experience at Diez Tire and wanted to share it because good, honest service like…read morethis is hard to find. From the moment I walked in, the staff was friendly, professional, and took the time to explain exactly what my vehicle needed without trying to upsell anything unnecessary. They inspected my tires and braking system thoroughly and gave me clear options with fair pricing. The work was completed quickly, and my car feels noticeably safer and smoother on the road now. What really stood out to me was their transparency and communication throughout the process. You can tell they care about their customers and take pride in doing things right. I'll definitely be coming back for future service and would recommend them to anyone needing reliable automotive work.

This was my second time coming here to do my out-of-state emissions test and to get my brakes…read moreinspected. I drove from New Orleans, to do so. Brent was polite and helpful. The young lady, who does the emissions test was friendly and helpful. I had my oil changed and my wiper blades replaced as well.

One of the best businesses I have ever taken my vehicle too! Andrew and his team are wonderful, and…read moreyou will not be disappointed with their services!

After hitting a curb, I stopped at ZBest ti get a new tire and rim. I am so grateful that they…read moreasked if I had a tire and wheel warranty! I had never used it before and had actually forgotten about it. ZBest had approval for a new tire and rim within 15 minutes and saved me $1000 out of pocket! I will be back for all my car needs.

Tried getting my broken headlight fixed and they couldn't have the decency to contact me back after…read moreI gave all my details to someone over the phone! On that phone call I told I could stop by and show them my car to try and get a quote quicker & she said no well email or call you. It's been 2 days later and still nothing, I tried calling back 4 times today and no answer.. lol. I'd recommend finding somewhere else if you like common decency and decent customer service. I'm sure the prices would've been outrageous anyway.

I just got off working the night shift and stopped in to get a low tire filled. After getting it up…read moreon the rack it was revealed I needed a new set of tires because of excessive wear on the inner sides not visible while the car was on the ground. Ben even brought me home so I could get some sleep while they installed the new ones. Very professional and friendly service.

Great service just got great knowledge of job and very well professionalism, will work with…read morecustomer.

First off, it is a shame that Jessica reviewed this company 4 years ago with one star for the same…read moreissue this shop is too honest , fair to have their score dragged down by one person Tim is an honest and fair person I live in New Orleans and the price quotes were crazy I was referred by a friend who lives in Prarieville who guaranteed me that I would receive overwhelming customer service I DID! Tim's prices were so much lower He provided updates as he checked my car thoroughly His quality of work is outstanding He also worked with me based on my budget by ranking everything I would need done on the car in order of importance and is allowing me to come back so that I can have repair work done it is my sons Honda CRV 2005 By the time Tim finishes it will be running great Oh! He also do body work which he priced for future work It has been an awesome experience Gonzales Car Care is my new friend and mechanic The shop is clean and comfortable this allowed me to wait while they completed the task

Went in for an oil change. Technician opened engine air filter housing without asking and…read morerecommended replacement of the filter. It was dirty, so I agreed to have it replaced. Upon leaving the shop, I noticed the vehicle's engine light was on, so I went to an auto parts store to pull the codes. Turns out the technician lost the stock air filter bolt and replaced it with a generic one without a proper washer and left the housing loose. I was able to turn both the original bolt and the replaced one without tools. I decided not to return, as I lost trust in the technician to handle things properly. Ended up ordering a set of replacement bolts and secured the air filter housing myself. Will not be returning to this establishment.

I bought a car from the owner as he has several vehicles out in front that he sells. Two days after…read moreI bought the vehicle it blew up. This man is dishonest, and he knew something was wrong with the vehicle and he still sold it to me. There was metal shavings in the engine oil. The entire engine seized up and needed to be replaced. He lied to me and he knew what he was doing!! I spent $6000 on this vehicle and he knew I was starting over after domestic violence and he still sold it to me. Do not trust this man for anything. He is a con man. He also sold me a warranty for the vehicle that wasn't even accepted because it didn't cover my vehicle. He is selling false warranties!

Called today to confirm my appointment for January 6th. Darnesha advised she can get me on the…read moreschedule for December 30th. This made my day :0)!! I can finally get my bumper repaired/replaced. Thank You

I brought my car in for a simple bumper repair. The staff was friendly and responsive. After…read moregetting the car home, I noticed the paint blob. Not a big deal as it's barely noticeable. The problem is that the bumper clip keeps popping off. Brought it back after 4 or 5 months and they did something to where it didn't come loose for about 4 or 5 months. Now it keeps popping off. Poor repair job at best. I would not recommend this shop for collision damages.

I went got a oil change the first time. Great customer service however when I went the second time…read morerates were higher and I was a returning customer. No incentive like car wash and with coupon it was higher than usual.

DO NOT USE TAKE 5…read more My wife always brought her car to a place where she would have to wait 30 minutes or so on an oil change and I told her she needed to try Take 5 they are supposed to be 10 minutes and you just sit in the car. We go to this Take 5 and there was a car in each of the 3 bays. Three people were working and we arrived at 9:31 am cars came after us and left after attendant went and talked to them. The car in front of us had a female in it the attendant seemed to enjoy upselling and flirting with. He leaned in her car chatting and laughing with for almost 10 minutes. We were pulled into a bay at 10:11 40 minutes after arriving. They begin working on one of the other cars that were in the bays when we pulled up. I had thought someone had left them but people were in them. They stood around trying to upsell the next car and taking pictures of each other when they did. They finally started my car and we pulled out of there at 10:51 am and $107.00 later. An hour and 20 minutes for a 10 minute oil change. Needless to say my wife's oil change establishment wins the business from now on. Better service and better price. Do not use take 5