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    Best Friends Veterinary Care

    4.1 (37 reviews)
    Open 9:00 am - 5:30 pm
    Updated 1 week ago

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    Services - Best Friends Veterinary Care

    Pet physical or wellness exam

    Pet vaccinations

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    This is hands down the best vet I have ever been to. They have treated my dog with care countless times. Their facility is the most state of the art vet office I have been to by far there is no comparison.... They saved my dogs life when she was 3 from a rare medical issue that occurred out of no where, got her in immediately with zero hassle. There are multiple Doctors here all of them very caring and amazing that help one another. Recently we moved, since then we have went to 5 vet offices that just didn't meet the Best Friends standard. We just had a medical issue with our now 9 year old dog... Each vet out here looks out dated, and was very perplexed at what the issue might be. One email to best freinds along with video documentation and they responded with a very detailed email on what they think the issue is and how they would go about treating it. They didn't even charge us a cent.... Amazing practice and people. Thanks for the years of help!!! Hope this review can help some people and dogs.

    Danielle L.

    This is absolutely the cleanest Vet office I have ever been to with the most serene and calm atmosphere. When we had our puppy spayed there it was like it never happened - she was back to herself by the following morning. I was concerned she would be shaken up for days but it was really incredible how little it affected her and how easily she transitioned right back to her old self. We have seen both female vets as well as the male vet - everyone is thorough, verbose, kind, very warm with our dog, and in general a joy to be around and deal with. I was shocked to see some of the other reviews stating the practice was expensive. The prices are on par for other vets in our area, if not a little cheaper than some. I have been to other vets in the area in the past and have noticed no difference in pricing whatsoever. Owning a pet is a responsibility and a big financial undertaking - as well as a sacrifice of your time, energy, and care. That said, if you can't afford it or find going to the vet to be expensive then pet ownership probably isn't in the cards for you and there's nothing wrong with opting out of owning a pet. The other option is pet insurance which can be very reasonable considering the cost of if God forbid something goes wrong. Highly recommend the practice and our dog actually enjoys going there, which is a big testament to how they treat their patients.

    Jennifer S.

    First I want to start by saying that this is the absolute cleanest veterinary office in the universe! The staff is amazing; very kind, helpful and they all go above and beyond. The doctors are extremely thorough. They always take their time with you and explain every detail. I had to unfortunately euthanize my beloved cat and they bring you to a beautiful room with couches to spend your last moments together. Then instead of administering the injection in some cold and sterile room they do it in that same beautiful room so that you and your pet are as comfortable as possible. I really can't say enough. I am VERY particular about the care my fur babies receive and they pass with flying colors!!!!

    Best Friends has been treating 3 of my fur babies for about a year and a half now. The entire staff has always been so friendly, welcoming, and helpful. They always call for updates on my pets. They helped me get my 2 puppies through all their vaccinations. They've also treated their injuries/illnesses and I've never had one complaint about them. More recently, Dr. Shuman began treating my elderly cat. She eventually needed teeth removed and he took everything into careful consideration before going through with the procedure and is still helping me navigate through all the post-op stuff. Performing these types of procedures on older cats can be challenging but honestly I'm just very glad that it was Dr. Shuman who we ended up working with. He has been so helpful and he has constantly checked in on my cat since the procedure. He really cares about the animals that he works with and it shows. I'm very particular about what vets I use and had left my last vet about a year and a half ago after a very bad experience. I am so glad that I switched to Best Friends. Really can't say enough good things about them. If you love your animals as much as I do, I'd highly recommend Best Friends!

    Cooper!!!!  we had the best visit.

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    13 days ago

    Tried to make an appointment for a new patient and they require a $50 deposit to make an appointment. Bad business practice

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    I have been with Best friends for several years. They love all their animals, and take great care of them. Love the Drs and staff!!!

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    Review Highlights - Best Friends Veterinary Care

    Dr shuman was her primary vet and we could tell how much he genuinely was there for her and cared for her.

    Mentioned in 4 reviews

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    Smithtown Village Animal Hospital DVM

    Smithtown Village Animal Hospital DVM

    (9 reviews)

    This practice is the family continuation of one that began over 50 years ago; I was turned on to…read morethem by my grandparents! Amazingly dedicated team of doctors, surgeons, and office staff, and our cats and dogs actually enjoy their trips there. Well, one of the cats may not actually enjoy it, but she doesn't projectile-poop when seeing Dr. Andrew, something that was embarrassing for us and traumatic for the cat at other practices. Prices are reasonable, and it's really a pleasure going here, knowing our animals are receiving the best care. Parking's easy, location's great, and just love the office staff, as they get us in and out fast, and always are positive and happy when working with our animals.

    I had one of the most upsetting veterinary experiences of my life at this practice…read more The male vet (Dr Femino I believe) entered the room abruptly, which immediately made my dog (who is naturally nervous) start barking and cower next to me. Instead of taking a moment to let her settle or approaching calmly, he immediately said, "I'm getting a muzzle." I explained that she has never worn a muzzle before and has never bitten anyone -- she just barks when she's anxious. I offered to put the muzzle on her myself since she trusts me. He refused and said he had to do it. When he returned with the muzzle, my dog became even more frightened and hid under my chair. I again said she would likely allow me to put it on since she trusts me. Even the vet assistant gently suggested that I try putting it on her, and he sharply responded "no" to her as well -- with no explanation. I expressed that I wasn't comfortable with him forcing it on her or going under the chair to wrestle her into it. His response was that I would need to reschedule. When I tried to clarify, he stood there staring at me in silence. I finally said, "Well, I guess I'll reschedule then," and he responded with "cool" and walked out of the room. The entire interaction felt dismissive, condescending, and unnecessarily aggressive. I understand that safety is important, but there was zero attempt at collaboration, communication, or compassion -- not toward me, my dog, or even his own assistant. I had previously seen a female vet at this practice who handled my nervous dog calmly and professionally without issue, so this experience was shocking. I left in tears. No pet owner should feel dismissed when advocating for their scared animal. I will not be returning.

    Pet ER - ICU Vet Assistant

    Pet ER

    (24 reviews)

    I brought my pug, George, to Pet ER today, and I felt compelled to share just how exceptional this…read moreexperience was. George's nails had grown so long they were beginning to cut into his pads--something no pet owner ever wants to see. To make matters more difficult, George is absolutely terrified of having his nails cut. It's always been a stressful experience for him. But when I brought him to Pet ER, they immediately put us at ease. They were more than happy to help, took him in right away without an appointment, and had everything done in less than two minutes. To my amazement, George didn't make a single peep--he stood calmly and allowed them to do exactly what they needed to. They even told me he was perfect! I was truly blown away. From the moment we walked in, the level of compassion, professionalism, and genuine care we received was beyond anything I've experienced in a long time. I've been part of the Setauket community for 58 years and have owned and cared for many animals over my lifetime--including horses, goats, donkeys, dogs, and cats. Having worked with countless veterinarians in this area and beyond, I can say with complete confidence that Dr. Azagrar and the entire team at Pet ER stand out in every way. They are not only highly knowledgeable and skilled, but truly compassionate. They take the time to care about you as a person and treat your pet like a valued member of your family--not just another appointment. George was treated like royalty. The staff is kind, attentive, and incredibly respectful. You can feel that they genuinely love what they do, and that makes all the difference. Pet ER has become such an important part of this community. It's exactly what Setauket needed--a place where our pets are treated with the dignity, care, and compassion they deserve. I am overwhelmingly grateful that they chose to establish themselves here and serve our community. If your pet ever needs care, this is the place to go. I cannot recommend them highly enough.

    EXCELLENT CARE by Dr. Azagrar. He determined the issues (cause and effect) right away. Medicine…read morewas given to my dog and we will follow the instructions given. His Staff are helpful and delightful. Thank you!! J. F.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (20 reviews)

    Worst Banfield I've ever been to. So unprofessional. Currently been on hold for more than a half…read morehour just to reschedule an appointment. I pay $150 a month for my two dogs, you'd think they'd be able to offer better customer service. Especially with such a simple task. Last time I was there it sounded like they were beating animals in the back. My dog was so scared she pee'd herself, and that has never happened. She hasn't pee'd inside anywhere in years. Plus she went potty just an hour before. They need a complete overhaul of this location, maybe find employees that genuinely care about animals, instead of just doing it just to have a job and make money. *UPDATE* After an hour I hung up and called back and Laina laughed and blamed the phone for not reminding her I was still there. Now they're telling me there's no openings till August! Originally they told me they had openings in March, so I purchased the package for my animals immediately. Then I was told after spending hundred of dollars that someone lied to me and there's no availability till May. Now I have to wait till August? Wow. Really care for animals here...

    Banfield Pet Hospital in Nesconset, NY.  I have been in contact with Banfield, speaking with the…read moreChief of Staff, and was unable to obtain answers or a true concern and apology.  She, herself, stated the Doctors are spread thin, and that day she saw 35 animals.  How much time is actually being spend on treatment and care in an 8 hour day, when one Doctor sees 35 animals!?!?!?! My dog was under their care since 2017, and was never diagnosed with a life threatening tumor, even though I maintained her wellness exams, shots and nail trimming etc.  She had multiple symptoms, all of which were ignored.  After taking her to another Vet, who immediately diagnosed her tumor, just from touching her belly, she went into emergency surgery.  The tumor was pushing against all her internal organs, and at the risk of rupturing.  The tumor ended up weighing 20 pounds - 20 POUNDS!!!!!!!!!  The Vet stated this does not happen overnight and any exam was "Veterinary 101." This dog was suffering a while. Apparently, you cannot pursue legal action because animals are considered property!!!! That will not stop me from telling people to STAY AWAY FROM BANFIELD everywhere I can!!!!!

    Best Friends Veterinary Care - vet - Updated June 2026

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