Greg is great with his thorough explanations and helpful instructions. Gwen is very nice. The…read moreoffice is a calm, friendly place, that makes for an easy visit. Greg's recommendations for the right product have really helped give my grandmother a higher quality of life, with less strain and more comfort in social interactions.

Having worn hearing aids for almost 25 years, I've seen my share of audiologists but have to say…read moreGreg Hall is the best. He's kind, caring and very dedicated to his profession. His willingness to share his time and knowledge with you in the effort to have you be comfortable and fitted properly is invaluable. I highly recommend him for any first time or experienced hearing aid user. Gwen his office manager is a delightful to deal with and an asset to his business.

I purchased my hearing aids in August 2025 from Audio Nova in Lake San Marcos, California. Besides…read morebeing a great product, both Cheryle Baca (hearing care coordinator) & Julie Madeira (hearing care specialist) were courteous, knowledgeable, friendly - going above and beyond!! They taught about the product - not pressuring but gave their honest opinion & suggestions on the ones they would recommend! I am extremely happy with the product & their amazing & caring attitude!! Thank you, Vicki

After buying two sets of hearing aids from this company in the last 10 years with each of them…read morecosting over $5000.00, I called and asked if I could make an appointment to have the last one's I bought be serviced which takes a few minutes to clean, they wanted for me to see their new models. I explained that I was hearing fine with the pair I have they then decided they would charge me $65.00 for the service. The past folks there never did that. I would not recommend utilizing these folks for hearing aids. Service is the most important when it comes to using hearing aids and they failed especially since you can purchase the same hearing aids with a different brand name for about $3000.00 or less.

I received exceptional service at this location. They walk you through the process step by step…read more The only negative was the price of the product was exceptionally high. Not within reach for the average customer.

Once Coastal took over House of Hearing, all customer service went downhill. I bought Resound…read morebrand hearing aids and they are a lemon! The old staff worked hard trying to get them working properly but I eventually gave up and bought Costco. 75% less and they work better! This crew is only after your money, seriously lacking any kind of genuine concern about making it right. Do yourself a favor, and shop elsewhere.

The care we received was outstanding. We never felt rushed or we were just a number. Our hearing…read moreaids fit well & are comfortable. Heather & Jocelyn were very professional & caring.

Dr. Yang is very professional and patient. She goes above and beyond trying to get the best sound…read moreand fit. The office staff, Lenore, Jessica, and Janel are always accommodating and friendly.

This is my review from 2010. I still feel the same as I have not had problems with new hearing aids…read moreanywhere else since.

From the owner: * Hearing Screening / Audiological Evaluations * Hearing Aid…read moreEvaluation & selection * Hearing Aid Sales & Service * Hearing Aid Batteries

Such a great experience! My mom's hearing aids broke during…read moreher visit with us and we needed repair for her to hear anything! Mark had us in the same day and was able to fix the hearing aid!!! So grateful - such an awesome, kind, and caring business!

My husband's review:…read more Mark was awesome. This was my first time going to an Audiologist and Mark really did a good job of making me feel at ease. I was very nervous and I have never had hearing aids before. I'm 45 years old and this was something scary to me. When Mark fit my hearing aids I almost cried. I could hear so much better. I'm loving now listening to the birds. It's so crazy what I was missing out on. I am forever grateful to him and his wife. Go to this office! You won't regret it.

They perform a great service here on your hearing aids…read more Replaced a bad battery pack on my one hearing aid for free. I highly recommend them

Kayla is a breath of fresh air in the front. Dr. George Scott was SOOOO educationing on hearing AND…read morethe connection to the brain. I learned soooo much, it was fascinating. I took all the test and he confirmed my hearing loss of my left ear. He actually gave me a recommendation I had thought possible. He did NOT sell me anything, he EDUCATED me. The testing was free, the new friendship...I will hold dear and definitely be back. Education, friendship and coffee/snacks and pets on my dogs head....PRICELESS. Please go visit the office!

My husband went for a hearing checkup since he never had one before. Excellent customer care. Very…read morethorough and informative and trustworthy. My husband's hearing was fine and was told he didn't need hearing aids.

We were very pleased by the care and help we received by this office from the 2 ladies in the front…read moreto David the tech. This is not the first experience with HearUSA , but by far the best one . The amount of time taken by David to explain everything that was being done and why was amazing. Being that these are my mothers third set of hearing aides ( she has had severe hearing loss for many years ) this was the first time the tech answered my questions and tried to do as much possible to cater to mom's needs and wishes. Explaining in debt the why and why not just helped us understand the reason , versus him just telling us it couldn't be done. That made a huge difference . David's dedication to his patience's is incredible. He truly loves what he is doing and you can see the joy he gets from seeing his patients happy and most important getting them to hear !!!!!! We appreciate the ladies upfront who are always ready to help or answer our questions . Always friendly , helpful and knowledgeable! If they didn't know they made it a point to find out and get back to us with the answer. Once again we appreciate this offices hard work!

On August 8th, my father underwent a hearing test at Sonus in Escondido. He returned on August 17th…read moreto get ear molds, and on September 1st, I received a call from them that his hearing aid had been ordered. They asked me to make an appointment, and I scheduled a fitting and pick up for October 5th, taking time off work to drive him there. To my surprise, we found the store closed when we arrived. I called Sonus and Angelica answered. I inquired why I never received a call to reschedule, and she claimed to have left me a voicemail on September 1st, which was only to make the appointment. Angelica suggested we go to the San Diego store to pick it up, and I agreed. However, a few minutes later, she informed me that the hearing aid was not yet available. It has now been over 10 weeks since my father's hearing test and 7 weeks since Angelica said they ordered the hearing aid, yet I have not received any update on the delivery status. This was unprofessional and disrespectful of my father's time.

THIS PLACE IS AWFUL! I dealt with Angelica once again and her behavior is not welcomed in the…read moreworkforce. She is sarcastic, rude, mean and very temperamental. She is always looking to collect a copayment from me when there is not one due. She uses the wrong name on me. My name is not Reilly. She even went as far as to say that my appointment is not today. Manny on the other hand knew I had an appointment, took me early and sent me on my way. I asked to speak with the manager, I have yet to even speak with this individual. I doubt I ever will. Avoid this place if you can. Diedre

Kind care. Careful attention. Patience. Good advice. Walter & Suzanne. Highly recommend!read more

I'm new to the area and unhappy that my 2 year old hearing aids didn't feel right in the ear canal…read moreand the right one seemed to have very low volume. Walter adjusted the volume for me (my error) and provided me with ear pieces that were slightly larger and WOW, what a difference! He is very knowledgeable and NO upselling! Nice to know there are honest people who know their stuff. I'm a customer for life!!