I received exceptional service at this location. They walk you through the process step by step. The only negative was the price of the product was exceptionally high. Not within reach for the average customer. read more

Once Coastal took over House of Hearing, all customer service went downhill. I bought Resound brand hearing aids and they are a lemon! The old staff worked hard trying to get them working properly but I eventually gave up and bought Costco. 75% less and they work better! This crew is only after your money, seriously lacking any kind of genuine concern about making it right. Do yourself a favor, and shop elsewhere. read more

Called during business hours and NO One picked up the phone?? Did they not hear it? No answering machine? We have been here before and were very pleased. So disappointing not to get a response! read more

Top Notch! From the minute we walked in the door we could tell this place was different. The care is unmatched! They are patient and accommodating with my father in law who is struggling with dementia. We were not rushed like most medical appointment and felt well infor read more

Doctor Jeff is the absolute best. He made me feel so welcomed and has the best attitude in the world. He honestly made my day! I came in to get two of my ears cleaned out and it was so cool to see the inside of my ear, it was weirdly satisfying. Haha but thanks so much Doctor Jeff good luck with everything and your wife seems like a great smart women, hope to meet her. :) read more

I had the best experience with these guys! Easy scheduling and quick paper work. Jeff and the whole staff made me feel comfortable and got what I needed, plus coffee & great conversation. Highly recommend this place!! read more

I found House Of Hearing by looking in YELP and reading most of the comments. I found that this institution and all the staff were extremely helpful and educational. They made you feel comfortable and answered all my questions directly without hesitation. I am 76 years old and this was my first hearing aid. After reviewing many options I decided to go with the Resound hearing aid. I was told that this works with Bluetooth (I still don't know what that means), But it enables me to control my hearing aids through my iPhone. I can watch television and have the sound come directly into my hearing aids, and not disturb others by having the sound turned up very loud. I can also adjust my hearing aids when I am in a restaurant, or just speaking to someone individually. The price of the hearing aids was a little higher than I expected, however, it was competitive with prices at other locations. It helped that I was given a discount, and that my insurance also picked up about 25% of the price. There was no charge for follow up visits, Which are needed to make adjustments to the hearing aids, which were done on the computer. The staff at the House Of Hearing are excellent. Dr. Margie, Jeff and Lisa were all extremely helpful, and very educational. I waited for a while before posting this review, as I wanted to see how the hearing aids worked out., and as I said before these are my first hearing aids. It took a little while for me to adjust to the hearing aids as they felt extremely foreign In my ears. However, after a while I began to adjust, and now i forget they are there. Overall, this was a very positive experience and I sincerely recommend House Of Hearing for anyone with a hearing loss or needing hearing aids. read more

This facility is awesome I can finally hear normal in my Lest ear. I'm hearing even the slightest sounds I couldn't be more happy. read more

I've had a few audiologists and always felt they were after financial gain instead of helping the patient. I must say Dr. Houston is such a great Audiologist. She puts the time in to keep the patient happy with whatever is needed. Lisa is also pleasant to speak to and friendly all the time. The staff at The House Of Hearing is always positive. I'll be moving to the east coast but I'll be keeping Dr. Houston as my audiologist even if I have to make visits to California. 5 stars from me ***** read more

Margie and Jeff always take great care with my hearing needs. I am on in my 50's and have been a patient for 5 years. Leading an active life and traveling often they always make time to fit me in when needed. They help keep me in the latest technology to make my hearing the best it can be. Thank you! You make my day every time I see you! read more

This is a first class operation. Dr. Houston and her staff go the extra mile to make sure their clients are satisfied with their hearing aids. I cannot recommend them highly enough. Richard M. Foxx, MD read more

I can't recommend Dr. Jeff and House of Hearing enough. He has taken extra care with my 88 year old mother-in-law since she got her hearing aids two years ago. Regular check ups are a breeze, and he addresses any issues and makes her feel valued and welcomed every time. Whenever there's an issue, I just stop by to see him and he takes care of it! I wish everyone in the healthcare industry had his personality and dedication to their patient's satisfaction. While she dreads doctor visits, she never dreads going to see Dr. Jeff read more

Getting hearing aids for me was a BIG deal. I am an active baby boomer - cycling, biking, swimming, hiking etc. My loss of hearing was getting worse and I needed to find a solution. I went to a few audiologists and looked into the online services as well. Then I found House of Hearing and Dr. Margie Houston. Bingo! This is what I was looking for. Knowledgeable, consultative, no pressure. The entire office is amazing. With her help I discovered a world I had been missing for a very long time. And yes, the pricing is competitive. If you are looking for hearing aids - look no further. Go to House of Hearing. read more

I am a public speaker and I have to be able to hear accurately to be effective in my safety and technical training classes. Margie encouraged me to try the Revolutionary new Resound hearing aid that is paired to my I-Phone. It has been a life changing experience for me and I am able to continue doing what I love the most. I have referred several people to House of Hearing over the past six years and I am still waiting for the first complaint. You will be impressed by her competence and her honest concern to give you the best advice possible for your hearing difficulty. Thanks Margie!! read more

Have been a client of House of Hearing for many years. Always professional and willingness to help. 5 star rating for sure..

Margie met my immediate need, in a much appreciated and expeditious manner. I needed an Audio-gram (with hearing aids) in order to pass a medical evaluation for a new job. Margie was able to schedule me within my tight time frame, and from the very first moment, treated me like I was one of her important customers. She administered the test, and then was able to make the necessary adjustments to my hearing aids, so that I could get the best results possible. I really appreciated Margie's accommodating spirit -- she was so helpful! I submitted the test results, and passed the audio portion of the medical evaluation -- thanks to Margie, and her wonderful team! I plan on using Margie for my periodical adjustments on my hearing aids. She and her team, have my business for as long as they will have me as a customer. I will forever be grateful for their great service. read more

If you are in need of a hearing test or want to discuss the latest hearing technology, you won't find anyone better than Dr. Margie Houston. She listens, cares and will help you overcome your hearing challenges. read more

Margie and Lisa have made this experience the best ever! It is true that your hearing aid's performance is only as good as your audiologist. I interviewed a few others and am convinced that Margie is top-of-the-line and is right for me. As this is my first hearing aid, it is a whole new world. Margie is thoroughly knowledgeable and kindly takes the time to answer my many questions and to fine tune the hearing aid settings. She gave me a language to explain my hearing experience, to aid in the settings adjustment process, as I didn't know how to put it into words. Margie makes sure I understand what's going on and that I am comfortable at all times. She helped me thru my emotional adjustment to needing a hearing aid too, which I so appreciated. Lisa is a wonderful asset to the office and is always helpful, with a very positive approach. She makes it easy to schedule appointments and I appreciate the heads-up phone calls before the visits. Many Smiles, Quan read more

We came here on a whim after my moms cochlear broke and no other place could see her for weeks; every member of staff was extremely helpful they offered us a same day appointment. I can't say enough about how supportive and kind they are! Highly recommend. read more

House of Hearing has the best staff and the most excellent service! They were so very kind, professional and helpful when it came to my loved one who needed their assistance during hospice. Lisa seemed to drop everything to make sure my loved one was taken care of and felt cared for. Jeff visited and made sure everything was running smoothly in the hearing aid department at my loved one's care home. I so appreciate the entire staff and would recommend House of Hearing to anyone who needs hearing aid help. Thank you!!! read more

Really terrific. Margie and staff (Vanessa) are helpful, caring and compassionate!

I found the House of Hearing based on internet searches and reviews written by actual customers. They lived up to the many 5 star reviews. I had heard of many questionable hearing clinics and was skeptical at first. The House of Hearing is an exceptional experience. The staff from front desk to doctor are professional, friendly, knowledgeable and compassionate. They listen to your problems, evaluate and recommend a solution specific to your need. I could not be more pleased with this find. I would highly recommend them. read more