I received exceptional service at this location. They walk you through the process step by step…read more The only negative was the price of the product was exceptionally high. Not within reach for the average customer.

Once Coastal took over House of Hearing, all customer service went downhill. I bought Resound…read morebrand hearing aids and they are a lemon! The old staff worked hard trying to get them working properly but I eventually gave up and bought Costco. 75% less and they work better! This crew is only after your money, seriously lacking any kind of genuine concern about making it right. Do yourself a favor, and shop elsewhere.

The care we received was outstanding. We never felt rushed or we were just a number. Our hearing…read moreaids fit well & are comfortable. Heather & Jocelyn were very professional & caring.

Dr. Yang is very professional and patient. She goes above and beyond trying to get the best sound…read moreand fit. The office staff, Lenore, Jessica, and Janel are always accommodating and friendly.

Such a great experience! My mom's hearing aids broke during…read moreher visit with us and we needed repair for her to hear anything! Mark had us in the same day and was able to fix the hearing aid!!! So grateful - such an awesome, kind, and caring business!

My husband's review:…read more Mark was awesome. This was my first time going to an Audiologist and Mark really did a good job of making me feel at ease. I was very nervous and I have never had hearing aids before. I'm 45 years old and this was something scary to me. When Mark fit my hearing aids I almost cried. I could hear so much better. I'm loving now listening to the birds. It's so crazy what I was missing out on. I am forever grateful to him and his wife. Go to this office! You won't regret it.

On August 8th, my father underwent a hearing test at Sonus in Escondido. He returned on August 17th…read moreto get ear molds, and on September 1st, I received a call from them that his hearing aid had been ordered. They asked me to make an appointment, and I scheduled a fitting and pick up for October 5th, taking time off work to drive him there. To my surprise, we found the store closed when we arrived. I called Sonus and Angelica answered. I inquired why I never received a call to reschedule, and she claimed to have left me a voicemail on September 1st, which was only to make the appointment. Angelica suggested we go to the San Diego store to pick it up, and I agreed. However, a few minutes later, she informed me that the hearing aid was not yet available. It has now been over 10 weeks since my father's hearing test and 7 weeks since Angelica said they ordered the hearing aid, yet I have not received any update on the delivery status. This was unprofessional and disrespectful of my father's time.

THIS PLACE IS AWFUL! I dealt with Angelica once again and her behavior is not welcomed in the…read moreworkforce. She is sarcastic, rude, mean and very temperamental. She is always looking to collect a copayment from me when there is not one due. She uses the wrong name on me. My name is not Reilly. She even went as far as to say that my appointment is not today. Manny on the other hand knew I had an appointment, took me early and sent me on my way. I asked to speak with the manager, I have yet to even speak with this individual. I doubt I ever will. Avoid this place if you can. Diedre

Greg is great with his thorough explanations and helpful instructions. Gwen is very nice. The…read moreoffice is a calm, friendly place, that makes for an easy visit. Greg's recommendations for the right product have really helped give my grandmother a higher quality of life, with less strain and more comfort in social interactions.

Having worn hearing aids for almost 25 years, I've seen my share of audiologists but have to say…read moreGreg Hall is the best. He's kind, caring and very dedicated to his profession. His willingness to share his time and knowledge with you in the effort to have you be comfortable and fitted properly is invaluable. I highly recommend him for any first time or experienced hearing aid user. Gwen his office manager is a delightful to deal with and an asset to his business.

AMAZING customer service We were visiting from out of town…read moreand experienced a problem with one our hearing aids. Lisa went way beyond helpful in solving our problem allowing us to enjoy the rest of our vacation. HIGHLY RECOMMEND!!

Lisa at the front desk is Very helpful even if you didn't buy your hearing aid there. They've just…read morebeen bought so are no longer AHS.

I can't recommend this business enough!…read more I have been going to concerts on the reg for 30+ years. After Billy Joel at PetCo (of all shows) my ears started to ring and I decided it was time to go get some earplugs. I did some research and decided to go with North Coast Audiology. I called and spoke with Jan - she was extremely helpful and pleasant. I then met with Dr. Nesbitt who subsequently suggested what I should do and fitted me with custom musician earplugs. I have used them for about a dozen concerts and they are incredible!!! I wish I had gotten them sooner. I couldn't be happier with the product and service provided by North Coast Audiology. I have told everyone I know they should get custom fitted musician earplugs AND they should get them at North Coast Audiology. Thanks Jan and Matt!

Our experience with North Coast Audiology was amazing! Dr Matt was very thorough. He explained…read moreeverything so we could understand the entire hearing aid process with ease. We would highly recommend North Coast Audiology for all your hearing needs. Not to mention his receptionist Jan as being so nice. Thank you Matt for everything ! You were great!

Spent time explaining my hearing issue along with my Tinnitus problems…read more Excellent Staff

Dr. MacEwan is amazing! I've been suffering from sinus issues for 7 years, and they've always been…read moredismissed as allergies. I got a CT scan here and Dr. MacEwan explained the scan to me which was cool to see. My left maxillary sinus was fully opaque and needed surgery. I had never had surgery before, and was really worried and had tons of questions. Dr. MacEwan not only did amazing with the surgery (my recovery was way faster than I expected, I felt pretty much normal after 5 days), but was also very patient with all my questions and concerns! I'm also not a huge fan of having to rely on daily meds like nasal sprays, and she was understanding and willing to work with this. The staff at Rancho ENT are also very friendly and easy to work with! I highly recommend this clinic and Dr. MacEwan!

I felt like I was being taken, the hearing aids we're suppose to help my Tinnitus. Which they did…read morenot, the aids were extremely expensive $175.00 for 4 years. Went in for an adjustment and they had a new Lyric hearing aid that would be perfect for me. They were placed in my ears, 2 weeks later while on vacation I had to pull one out of my ear, it made noise screech. Went back to Chris told him I didn't like them, he adjusted them and told me it would be better, each visit after that I told him I didn't like them. Finally I told him I wanted the old ones back. There was only a 30 day money back policy, these Lyric hearing aids cost $3,500.00. I believe they took advantage of me. He should have returned the Lyric when I first complained and I would have gotten my money back. This was a horrible expensive experience. I thought this was a responsible business. They take advantage of people who are looking for help.

My opinion - They appear to have nothing but 5 stars. They might be awesome but…read more.. If you want a competent audiology test and recommendations for a fair priced hearing aid, this is likely not the place. That said, I'm sure the audiology test is competent but they have several flat fee plans. The first tier offered to me was an $8,000 flat fee. It ties you to them for a number of years, likely yearly tests and they clean the hearing aids. The lowest tier is $3,000 flat fee which commits you to them for a year I believe and offers you a selection of refurbished hearing aids donated by other patients. For the right person with cash to burn this might be perfect. However, it's not what I want nor need. The above is my impression after visiting their offices and speaking with the person handling reception. Apparently she also does the audiology tests. Not certain if she's a receptionist or an audiologist. I did not ask.

Dr. Rastle is wonderful! He takes time to listen and explains everything so well. I am completely…read moreconfident in his care. His staff is very efficient and professional. It's so helpful to have a caring provider when you are faced with ill health. Everything turned out just the way he said that it would and I am so pleased with my outcome.

Terrible office manager. Doesn't keep appointments. Mishandles insurance. Rude office staff. Cannot…read moremanage to fill prescriptions in a timely manner.