Wonderful shop! I've been a customer for many years, and they always do a fantastic job. Sue is…read moreincredibly knowledgeable, honest, and always knows what works best. That's something I truly appreciate about her. Their prices are also extremely fair. Highly recommend!

I am so pleased with the help I received from the ladies at Nautical Needles…read more Leonora and Sue have great design ideas. They helped me choose fabrics and trims for my project. Their assistants were helpful and efficient, as well. I recommend them highly and will use them again! Thank You! Laura B

We met with Beth to discuss a redo of our small half bath after renovating our first floor. She…read moregave us some wonderful ideas, laid out what would be most advantageous for that small space and sent us home with samples. We were sent to Beth by our contractor, Andy Ramage of ARD Builders, and we are grateful for his direction. Beth was so very pleasant and helpful considering we did not have an appointment and we could not recommend any stronger Beth and Plimpton and Hill in Guilford.

Disappointed on several fronts…read more We purchased an overpriced ($1880) Bertch bathroom vanity cabinet. The unit arrived with several significant manufacturing defects. I was told that a replacement unit would take at least six weeks to arrive. Not choosing to wait I repaired the defects and had to negotiate a partial refund directly with the manufacturer. Lesson learned: Just because it's expensive doesn't mean it's well made. On two occasions I picked up multiple products at the loading dock. After an exhaustive one-by-one check I found that several items on the delivery ticket were not in fact provided. Lesson learned: Check everything carefully or you will make multiple trips back to the store. Most disappointing, we purchased an undermount sink for the vanity top. After a lengthy discussion with the sales rep. regarding the exact size we wanted, the sink was delivered to us and we sent it to the granite fabricator. When the countertop was delivered and the sink installed, we learned that the sink was smaller than the unit we discussed and selected. We had to purchase a new sink and fabricate a second countertop for $870. Plimpton accepted zero responsibility for the error and would not even refund the $151 for the incorrect unused sink because we did not have the original packaging. (This is after spending more than $12,000 on bathroom fixtures.) Lesson learned: Do not trust that what you communicated and selected will be accurately ordered and delivered. Check everything carefully. We will not use Plimpton for our remaining fixtures, and for the reasons above we do not recommend them to prospective customers.

I am so impressed with Horton brass, and specifically Orion Henderson. I have used their…read moreproducts for a few years now always with excellent results. As a business owner I deal with suppliers everyday. On a recent kitchen cabinet job I had an owner (against my advice) insist we use hinges from Rejuvenation. After a month of waiting for hinges and a few emails, I was told the remaining hinges would be shipped in 6 months. A phone call and 5 minutes later, Orion at Horton Brass processed my order . Better Hinges Shipped that same day. when I compared the two hinges, Horton was a superior product. Horton supplied Phillips head screws also, which is a big deal (you have the option for slotted). If you are in the market for high end brass hardware or hinges, Horton is the one to use.

Great Experience, Every Time... for Years!…read more We use Horton's high quality products for historical restorations and new designs both. They look great. All joints align perfectly. And high quality is consistent through multiple castings. In a time when greedy managements at other providers are substituting traditional parts with of low quality Asian knockoffs, it is reassuring to know that there are still makers of high quality parts that will last for generations. Horton also mentors its employees to learn the traditional work of casting, forming and cutting a quality offering of which they can all be proud.

Everything there is grossly overpriced! They're eager to make the sale and get your money until…read morethere's a problem which ultimately will happen. Over a piddly key they cut for me that wouldn't work they refused to give me a refund even though it was their mistake. Although I've done a good deal of business with them over the years they showed me they have no regard nor respect for their customers. Manager was extremely rude and disrespectful to me from the moment I walked in the door. Better off going to Lowe's, Home Depot or another online delivery service which eventually will force them to shutter up shop for good.

This was a nice store, and had what I needed. The service was excellent, as there were many…read moreemployees to help me with what I was looking for. The selection was decent, and had what I needed, although had to buy a slightly more expensive piece as the cheaper one had to be ordered. The value however was good and I was still able to leave satisfied!

Great small engine repair! Friendly Family Run business in lovely Killingworth below the circle!read more

Great service deserves a great review. Today I was ably assisted by Turk and Etienne in replacing…read moremy non-functioning hedge trimmer. They were friendly, knowledgeable and efficient. Can't ask for more than that. Thanks! Henry G. Madison CT

I was i need of a new door for our country estate. Every time I discussed my needs with an…read moreassociate at one of the big box stores I felt that they were all missing something. From my first phone call to this fine establishment to the sit down that we had with Tim the door and window man everything went smoothly and Tim got us set up with a fine product that will last a long time. We can't wait to come back and purchase a new patio door!!!!

Great place, easy to get lumber and basic stuff. People are nice, I don't agree with the other…read morereviews

Friendly service. Happy with the selection of mulch I picked up. Look forward to shopping there…read moreagain this spring and summer.

i had a very bad experience shopping here for a Christmas tree because the owner was ogling and awe…read morestruck with my young 20 year old daughter the owner appeared to have very poor self control and lacked maturity as he wanted my daughter to be aware that he was smitten with my daughter. making comments about her looks he made her very uncomfortable and was so inappropriate he made us both uncomfortable he kept telling her how beautiful she was and my daughter attempted to deflect to me stating my mom is also beautiful the owner replied if I was 30 years younger( 20) he'd ask me for my phone number the entire time he followed my dsughter around and asked her several personal questions as well he couldn't take his eyes off of her he is an unattractive pervert awful experience i Won't ever shop here I don't support unprofessional perverts Imagine if my daughter was alone Shopping just disgusting

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

I shop here often but no longer. I called the store and requested a gallon of mixed paint that I…read morewould pick up within the hour. The store can mix at their convenience and I avoid the long lines waiting for them to mix. I offered my credit card over the phone in advance. They said no that I had to come in, order and wait in line. Poor customer service! I do this often and other stores accommodate. This time I called Essex Hardware instead and they had no problem mixing ahead of pickup and said they didn't even need my CC in advance.