We had Spencer out to give us a quote on our flooded kitchen and basement. Spencer is incredibly…read moreknowledgeable and helpful when it came to what we needed. He knows how to handle insurance claims as well. We are so thankful that Spencer took the time to look at things, explain and helped walk us through the problems we were having with our current restoration company. Although we did not end up using Insure for our project, we will keep them in mind on any future projects.

Spencer and Mike are a joy to work with. They were on time to every appointment and to start work…read moreeveryday. They were flexible with me making small changes to the project and super flexible when the counter company messed up and delivered the wrong counters. (The counter issue was not related to Insure or Spencer and Mike.) They were able to move some things around to still get the job done quickly after the mix up. I love my new kitchen! Will be booking them for future work.

Team K was very hit and miss. It seems that they have a ton of turn over so the project manager…read morewho tells you the plan is gone and no one else communicates with you. Note: we did work with Team K in 2022, so I am really late in writing in this...and the whole world had a lot of turnover in 2022, so this might have changed. The different parts of the business are very different...the damage treatment is a 4 to 5 star operation...the reconstruction is a 2 star, so that's why I'm giving them a 3. They did come out promptly and the owner is very nice. The quality of their work also greatly varies. The job manager said that on a scale of 10, his guys "are 6s and 7s, but the great thing is that always come back and fix up what they might have missed". If you have an emergency leak that needs water damage treated, they are great at that. When it comes to the construction to repair/place (install new floors, trim, etc...there are better and less expensive options around.

These guys were really friendly, honest, and easy to work with throughout the project! The…read moremitigation team was wonderful. Matt did a great job managing everything! The reconstruction team really listened to my needs. Bradyn was extremely helpful and taught me a lot! I feel they did a terrific job. Thank you!

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

I had an excellent experience with RestoreCo after water damage in my basement. Because insurance…read morewasn't covering the work, I was grateful for their effort to keep my costs down while still doing the job right. They carefully isolated the work area to contain dust and contaminated material and kept the disruption surprisingly minimal. Gilbert was the standout. He showed up on the dot, explained everything, thoroughly answered my questions, and took pride in his work. His workmanship and work ethic were exceptional. Nobody wants to need a restoration company, but if you do, you want RestoreCo.

First rate service, excellent customer response time( faulty valve in the water line that connected…read moreto the water dispenser in our fridge- damage to basement below and to kitchen floor , cabinets, island, hardwood floor adjacent to the kitchen) and amazing mitigation manager( Jared ) and his team ( Ian) . Jared and Ian were on time every single morning as they had to check moisture levels , set up drying equipment, section off areas with heavy duty plastic sheets, protect existing carpeting up and down stairs, and explain what steps were involved to repair everything. Jared was even here when our insurance adjuster came to survey the damage. ( highly suggest this) The days of superior customer service are long gone in today's world. RestoreCo is the exception! if I could give them 10 stars, I would. Huge Kudos to Jared , Ian, and the owner, Ryan. No one likes to deal with flood damage, in their home, but this company made it easier to deal with it all!

Wow. We're very impressed with Jason and Dry Out Restoration. We were concerned about possible…read morewater leak and damage. They came out and thoroughly inspected our ceiling and bathroom. Jason was extremely knowledgeable, friendly, thorough, and professional. We also like that they are a locally owned business. We will definitely call them again if we need restoration services. Highly recommended.

I can't say enough about Jason and his team! Jason was very transparent about the work he would be…read moredoing and the reasoning behind it. He took time to have many conversations with me about concerns I had with my insurance company and spoke about approaches that I could take but also what he would include in the paperwork to the insurance company to ensure they understood the scope of the work that was done and the impact it had on my home. They did a great job of mitigating and cleaning up the areas that were impacted by a drain pipe that had a sudden leak from the kitchen going down into the basement. They were very careful with our personal items that had to be moved and did a great job with ensuring everything was done to our satisfaction before signing off on the job. Jason even offered to have additional conversations with me after the project wrapped up as he knew it would be an uphill battle with the insurance company. I would highly recommend Dry Out Restoration for any mitigation needs!

Time wasted. They don't do the job in 1 spot they try and come back lots so they can make a big…read morebill that will come out of your insurance. Over priced and terrible at there jobs.

So much work left un done. like the replacement of the stairs leading to my attic after a house…read morefire. supposed to have the same size 2 windows in the attic they put in 2 different ones. including a tiny one you can even put a window fan. a broken window they broke during repair and was supposed to send someone out to fix the counter balances and window screens they took with them a year later all this is still broken or missing.

Altura Environmental Services removed asbestos from my furnace prior to a new installation. They…read moreresponded immediately to my request, performed the service efficiently and expertly, and at a reasonable prior. I recommend Altura wholeheartedly. Don't hesitate to call them.

No one wants to have to go through asbestos remediation, but if you do I would highly recommend…read moreAltura. Our house was declared an asbestos spill and was unsafe to enter; and we hired Altura for the asbestos remediation. The owner Manny was exceptional to work with. He was detail oriented, responded quickly, and make numerous suggestions along the way to attempt to save me money in my home remediation. Furthermore, the entire remediation job was completed in just a few days. Lastly, Manny was willing t work out a payment plan option for the work given the cost, which was critical to the success of the project. Thanks a million Manny!

I reached out for a vapor barrier quote and they got back same day and got it done before our…read moredeadline for moving. They were clean and courteous. They tracked a little dirt but cleaned up well. I would definitely recommend if your in need of something like this. saved us THOUSANDS compared to another guy who quoted us.

A very bad way to do business - no way to get a return call and their printed report has an…read moreoutdated address listed. Brothers Restoration did mold mitigation in a crawlspace of a home we were buying. After the sellers got the work done and shared the Brothers report with us, we telephoned them for at least four different days and left messages that we had a couple questions about their report. WE NEVER got an return phone call. We even drove to the location listed on their report, 10621 Irma Dr. Unit G in Northglenn, to see if we could talk with someone. We were told their business had left that location several years ago.