*Note, this is my Google review as well* As the property manager of several apartment complexes, I can confidently say that Best Plumbing has consistently exceeded our expectations with their top-notch service and professionalism. We've encountered a wide range of plumbing issues, from routine maintenance to emergency repairs, and Best Plumbing has been our reliable go-to solution every time. Their team of plumbers is not only highly knowledgeable but also incredibly courteous and respectful of our properties and tenants. They arrive promptly, diagnose issues accurately, and implement effective solutions, ensuring minimal disruption to our residents' daily lives. Their commitment to excellence and attention to detail are truly commendable. What sets Best Plumbing apart is their exceptional customer service and transparency. They are always responsive, accommodating our schedules and providing clear communication throughout every job. Their transparency in pricing and dedication to delivering quality work is second to none. They will not try to "upsell" you or trick you into paying for something that isn't needed. They show up on time, show you what needs to be done, then they do it. Simple and honest. Whether it's a simple fix or a complex overhaul, Best Plumbing's professionalism, reliability, and expertise make them an invaluable partner in maintaining the comfort and safety of our apartment communities. I highly recommend Best Plumbing to any landlord, property manager or homeowner in need of top-tier plumbing services. Five stars well deserved! read more

ORIGINAL REVIEW WAS "Dominic and Chad did a wonderful job replacing my under basement floor drainage from kitchen drain to main sewer here in Lincoln Park. Professional, clean, and friendly. Dominic discussed each step of work thoroughly. Gave me a fair price. I highly recommend this company. Excellent." I now totally rescind the above review. I was lied to by Dominic and received shoddy work and uncomplete fulfillment of agreed oral contract when work was started. I was told my existing basement bathroom would have to be torn out and start from scratch to get correct slope, of course another $7000 to do this. Untrue; another plumber did it (at less than half Best Plumbing's quote with slab already torn up) without even having to reset pipes. Ground had natural slope and plumber had slope to spare. Also, while piping noticed Best Plumbing's install of my storm floor drain was wobbling every which way. Pulled and it slipped right out; reached his hand back under slab and pulled out a stuffed garbage bag which was used to attach my floor drain to storm drain. So, plumber had to cut slab above drain too and go get supplies to attach it properly. Also was supposed to get main sewer snake out when all work was finished; never received that either. Therefore, buyer beware. read more

I never know who to trust when it comes to plumbing services. Best Plumbing Co. was recommended when we put out a request through "All things Livonia". I am so glad we did! We have had trouble with having to snake our sewage, and storm line on a regular basis (root growth etc...) Julian, Chad and their team showed up on time, explained the situation in laymans terms, ran a camera through the line, used the proper cutter to clean out the line, and identfied a collapsed storm trap that needed to be repaired. Since the trap was below the house, we were able to claim the majority of the work through are homeowners insurance. Julian took pictures throughout the process while explaining each step. He had the city inspector out the day after digging and repair to check the work. Everything passed, Julian and team returned that same day to fill in the hole and cement. They cleaned up there work area, and even took the time to replace a broken spicket handle on the outside of the house. Plumbing needs? I'll look to Best Plumbing Co. as my first call in the future. CW, Livonia MI. 7/25/23 read more

We called Best plumbing to cap off the water to our laundry tub and put a couple shut off valves in our bathroom. All went good and price was reasonable. Dominic was scheduled to come back out the following Monday to replace the shut off valves at our water meter. The day he left we were removing drywall in our bathroom and noticed a major leak in a copper pipe in the wall. He came out next day and qouted us $800. Almost 4X more then the work he did the day before. Finally got the price down to $500. Told him he was trying to rip us off butt go ahead and do it and we would call another company to finish the work even if we had to pay more. When he got ready to leave he said " if I give you back $100 and we can beat their price will you call us?" My husband took the $100 and said sure, but it will be to tell your boss we would never use their company again. Called Cumming plumbing to finish the valve job at half the price and we quick and courtesy. No hagling price. Best lost any future work with us. Would never refer them to anyone. read more

Best plumbing did something most businesses don't do these days, they kept me alerted as to when they would be to my home. There was a delay to the initial schedule but I was contacted before the agreed to time and notified they would be late then they kept me inform till they got here. Also, I was on the phone in another room and they realized they would be making a lot of noise and they let me know they would close my door so as not to disturb my phone conversation. They cleaned up everything and took away they items they removed as well as my old sink sitting on my drive way and the boxes my toilet, sink and faucet were packed in. The price they stated was the price I paid (no surprises). They were very polite and the experience and capability were evident throughout the work. I would highly recommend them to anyone and I will be calling on them for any future plumbing work I need done. This was the best experience I've had in years. So glad we connected. Thank you. read more

This is the second time that we have used Best1 Rooter, LLC's services and once again, we are VERY satisfied with their services. We had a water heater that rusted out. Mike and Joel removed the old water heater, and made modifications so that the new water heater would fit. Mike was professional and friendly as before but Joel was new and we GREATLY appreciate his knowledge in plumbing for someone so young. Joel was also very professional and friendly and able to answer all of our questions about future work we need done (he's a keeper Best1 Rooter). For any customers considering plumbing services, you will not regret hiring Best1 Rooter, LLC's services. They are friendly, professional, reasonable in their pricing and reasonable in working around your schedule. They are now our go to for any and all plumbing services we may need. read more

My wife and I just moved into a new house, and we found out the hard way that grease can congeal in the pipes and totally cut off the sink from the sewer. After calling a few places trying to find someone who would come out to our area, we came across Best Plumbing, who came out right away. Charles and Erion were absolute professionals, they identified the problem immediately just by scent and confirmed it within a minute. They came today this morning, and over the course of just 6 hours, they totally dug out the offending pipes, removed additional liquid grease, replaced the old, broken pipes, gave the remaining pipes a wash, put a pressure bag around them, refilled the hole, and concreted back over it, all for a pretty reasonable price for the amount of work! Absolutely recommended. read more

This company is the best; hands down. Originally, we were told by another company that we had a collapsed drain. Best Plumbing came out right away, and when they snaked the drain, and then put a camera down the pipe, they discovered that it was just clogged with debris and clay. They worked for 1-1/2 hours, unclogging the drain, snaking all the drains along with doing a visual with a camera, fixing and/or replacing any pipes that were compromised. The job was done today in a timely, professional way and cleaned up after job was done. Price was reasonable and the service was excellent!!! I highly recommend this company. Thank you Charles and Erion. read more

After a week long freeze of below zero temperatures, broken water pipes caused flooding to the first floor and basement. Plumber calls for assistance were seeing a 2-3 day wait. "Best Plumbing" was the only service that promised to come out and evaluate the damage on the day I made the call. Joel and Jim, were able to replace the pipes in 2.5 hours. They were courteous and professional. Service fee was a reasonable price for the amount of water destruction and what had to be replaced. Their quick response allowed the cleanup crew to get into the rooms to start the drying out process. I would highly recommend them. Paula G. Allen Park read more

Thank you Julian and Tony for doing such an excellent job today replacing the pipe and replacing the sprocket so I can water my grass again. Not only did they replace the pipe and sprocket but explained to me what they were doing and what to do before winter so I can turn off the water valve to avoid the pipe from freezing. They also unplugged one of my toilets and the cost for everything was the best price I had quoted from other plumbers. As soon as I called they scheduled the repair right away and came out to the house right away without any added cost. I would recommend this company to everyone. Thanks again. read more

Appreciated How honest this company. Always treating me with care and professionalism. Came home to find a flooded Basement and Best came right out and explained why this basement keeps backing up. I took their suggestions and and they showed me on a camera how they fixed the problem. The price was fair and i want to say that the job came out beautiful. They"re employes are always friendly, courteous, and knowledgeable. The plumbers always showed me they were trying to help and i never felt like they were trying to pressure me into Sale pitches but hey did show me what work needed to be done. I agreed read more

Best Plumbing Compnay is simply the BEST plumbing company you will ever use. Trent and Sheldon were amazing! They are very professional, thorough, informative and cleaned up after themselves.These guys make sure the job is done right and the customer is more than satisfied. Don't go searching for any other plumbing company because you will be wasting your time. I guarantee nobody does a bettter and/or more thorough job than Best Plumbing Company!! Thank you Trent and Sheldon, you guys turned a frustrating and stressful situation into more than a pleasant/informative experience!!! read more

I was referred to Best1 Rooter/Best Plumbing by a Friend. During a shower I find that my main line is plugged. I call the number and was answered by a polite Gentleman wo said only" that he would do what he could. Can I give him an hour or so". In about 45 minutes a young man called and asked if I stoll needed a service to which I said "YES". WITHIN 1 HOUR.... SEAN and Charles had found my clean out and fixed my sewage troubles. The cost was very reasonable. I'm am thankful and grateful to have picked this Fine Group of Folks. Thank You! R. TROY ROBINE read more

Best Plumbing had to come out because of what we thought was a clogged drain. Come to find out it was more than that and they came back out and replaced several feet of pipe in the ground leading to the main sewer line. They were extremely friendly and kept us up to speed on the project and walked us through each and every step of what they were doing, even allowing us to take pictures as the work required a backhoe to tear up the yard. I can't say enough positive things about this company and would recommend them to anyone. read more

My sewer backed up in my basement. With water puddles on the floor. Dominic and his crew came out and snaked the drain line going out to the main sewer. They used a camera and found where the problem was. My sewer was plugged 45 feet out to the back yard. Dominic and his crew dug down to make the repair to the pipe. They checked and made sure all my plumbing was working fine, and made repairs. Great job Best Plumbing, a company that cares about customer satisfaction. They do good work! Daniel M. read more

Julian and David did an incredible job on the relocating of our kitchen gas line and the installation of the sink shut off valves. They even rescued and repaired our old garbage disposal for free. From start to finish they were professional, courteous, and all around an awesome pair of guys. You can tell they truly cared about their customer and the work required. Definitely would reccomend, and absolutely will use on our future bathroom remodeling. read more

Shower faucet was leaking behind the tub, and the seals on pipes had sprung leaks. Of course, no shut off valves for the shower, so I had to shut whole house down. With kids in house need water. I called best plumbing and they had someone out in few hours. The two plumbers they sent were great, they explained everything they were going to do. They did it fast and right, cleaned up after themselves. Will definitely use again if needed. Thank again! read more

Water was backing up from my basement drain and Brian assured me that he would have someone out as soon as possible. He gave me a time frame and Dominic called a 1/2hr before showing up with Trenton. They looked young and I held my breath expecting a more experienced looking person but they were knowledgeable, confident and had my drain snaked within 20min. Was very pleased with them and the cost and will definitely use them again. Thanks, guys! read more

I had an unusual circumstance involving a rental property. During this time of Covid, plumbers are in high demand. If you can find someone to work, many will come hours behind their appointment time, if at all. Not Best Plumbing Company. Excellent customer service, reasonable pricing and timely. I can't say enough good about Brian, the owner. He really helped me out. I have found a new plumber. Thank you, Best Plumbing Company read more