We have used On Time Pool service fir many years. They are…read morealways helpful with keeping our 20+ year pool looking great. They have provided excellent service w new pumps or equipment repair. Isaiah is our new maintenance guy . He is so thorough and polite , and a great asset to the business. We recommend this Sarasota business.

Had them come out to fix three different equipment problems. They spent over an hour and then…read moreleft. Resolved NONE of them. Recommend no solutions. Did mutter about "not liking" the piece of equipment I upfront specifically arranged for them to look at and then did nothing with it. I spent a few minutes myself looking at one of them and determined that a check valve was stuck closed. I spent another few minutes looking at the piece of equipment I asked them to and then the manual online and then solved that problem - actually it also solved the third problem as well. They did refund the majority of the cost. Agree it is rare equipment but it was specifically mentioned up front. Also, still no idea why the acid feeder wasn't worked on.

Platinum Pools is the best, they take care of everything, very detail oriented and great service…read more They got me back online post hurricane flooding and maintain it all beautifully.

Platinum Pools definitely got us out of a bind. When our pump decided to stop, Platinum Pools was…read moreable to orchestrate the repair in less than 3 days. We are back up and running, just in time for our guests to arrive!!

There are several pool equipment and supply stores in Sarasota, but in my experience (with three…read moreseparate firms) Poolwerx on Lockwood Ridge Road is the best. Other locations don't take the time to listen to you, but Amy and Steve do. They spent time explaining the advantages of the new pool heater they recommended, and then arranged for installation in less than a week. They create a sense of confidence and trust in their service and reliability. 5 stars! Try them out before you settle for something else.

Poolwerx is such a Fantastic change of who we had before. So grateful that we found you. Our pools…read morehaven't looked this great in so many years. Knowledge and Attitude equals your team. Thank you!

Great experience with Bezzina pools. The start to the very end. love the personal care and the…read moreconstant support. Would highly recommend

Highly recommend Bezzina Pools. Kari designed a fantastic looking pool. The process from start to…read morefinish was 1st class. Communication was constant, I was never left in the dark. Great job Bezzina Pools, if I ever need another pool you will be my first call!!!!!!

While we have not yet started the construction process, the consultation, design and contract…read morephases have all gone extremely well. Ian is collaborative, creative and responsive and his insights have been invaluable. The quote was very competitive. We look forward to the next steps in our pool, spa and enclosure build.

Nothing but great things to say about Trusted Pool. Our salesman Brad, was extremely helpful and…read morehelped bring our vision to life. Ryan, the PM went above and beyond. If you're looking for a great experience, look no further.

Fantastic pool service. Our family recently moved to Parrish and I wasn't sure who to hire to do…read morechemicals and cleaning weekly for our pool. I searched on Yelp and contacted two other companies as well as Simply Better Pools. I was contacted almost immediately with a price that was very reasonable and they even wanted to come out and give me a trial cleaning to make sure it was a good fit for me. Their customer service has been great as well. Very communicative and friendly. Set schedule and they haven't missed a day. Melvin, the pool man, waves and smiles when he sees me in the morning. I am very happy with them and am glad to have found the right company in this area on my first try!

Melvin at Simply Better Pools for years has done my dad's pool. Pool is always looking great and…read morehis prices are more than reasonable! Great company!

Highest recommendation. George and Sonny are reliable and professional. They have serviced our pool…read moresince new for the previous owner and we continued with them when we came to Florida in 2016. George is extremely knowledgable on all facets of our salt water pool and keeps it up and running all year long. Never rushed and always committed to doing what is needed when it's needed.

I guess I cannot give zero stars so I have to give 1 star. We relocated to this area a year ago and…read morethis pool service was the one being used by the former owner who had not lived in the home for a while. First impressions were good and then things slowly went downhill after that. Because my husband has been ill and I work out of state a lot we kind of let things slide until I started to see green slime and debris in the pool often after they had serviced it which is weekly. I understand our pool is old and we are currently getting bids on refurbishing the entire pool and deck but simple servicing should not be affected by the age of the pool. When the owner came out after a complaint he clearly said it needed to be shocked but why the guy who comes every week could not identify that and take care of it is beyond me. The weekly cleaning guy comes in and barely scrubs down the sides of the pool. We have a rather large pool and spa and it the whole brushing process takes him less than 2 minutes from start to finish. I have never seen him scrub the spa and have to continually ask him to do so every week. The vacuuming takes a little longer but not by much. Our pool is starting to have some chips and after he vacuums I can go right out and see the same chips that were there before he arrived. When he extends his pole for brushing he frequently hits the top of our screened in roof and I am afraid he will puncture it if not watched carefully. My husband had to speak to him twice as after he vacuums he takes the contents and umps them right outside our screened area where we walk and leaves a mess. That didn't happen more than twice as my husband got pretty mad. The whole cleaning process from start to finish never took more than 10-15 minutes. Recently we had an issue and the owner came over and did a brief servicing and cleaning of the filter which we were told when we hired them that this was an annual service. I can understand paying for any parts but not the service which we had been told was included but once a year only and this was once a year. He never charged us the first time so why he can say it was not included now is beyond me. The cost went up significantly this year and the service went down. Needless to say my husband cancelled our service today. I do not recommend this company to anyone who cares at all about the servicing of their pool. Although the owner is very responsive he rarely takes ownership for what has occurred or his employees. All I got told was he has never had anyone complain and this particular employee who has been with him for years. That is not listening to what the customer has to say at all. I have been in a senior leadership role in health care for many years and know what customer service is about and how critical it is to any good business. This company does not demonstrate that all. To say you have never had any complaints and then to find multiple online is kind of naïve as to what people are saying about your company, Find another pool service company that you can trust and puts you the customer first not this one at all!

Thomas Welch is my pool guy. professional friendly. my Bull Mastiff even likes him. great pool…read morecompany, knowledgeable

Beware, do not use Ocean Blue Pool Services. Management is unprofessional, there's no communication…read moreand absolutely no accountability. Ocean Blue has been buying routes from good small businesses and taking over regular services at a higher cost to the customer and leaving chemical levels unbalanced and pool not fit to swim in. Technicians are not trained properly. There's a high turnover of employees because they are not happy working for this company. Ocean Blue has not taken proper care of our 4 year old pool since they bought this route last October. Our pool has been so out of wack that the pool is permanently stained because of their neglect. We have made attempts for months over the phone and in person to get them to fix it but in the end, they want us to pay thousands on top of what we've paid monthly to get our pool back to the way it was before they started servicing it. No thanks. 6 pool guys and terrible customer service for management.