This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

I have just scheduled service and the process was super clear and fast. I look forward to their…read moreservice visit because they are super nice and efficient on the phone!

We've used USW for years - for everything from yard flooding to pipe leaks and everything in…read morebetween. Anthony is hands-down the most communicative, prompt, thorough and kind technical expert we've ever allowed into our home. Even though he's usually called for not-so-great reasons, he always makes the situation better. They're affordable, but even if they weren't they'd be worth the expense. Can't recommend enough.

Tony was extremely professional, knowledgeable and reliable! He serviced my area of Thornwood, NY…read morevery quickly and immediately fixed our sink and sewer issues at a great price. 5 stars all around - I will definitely be calling Tony for any and all plumbing/sewer issues moving forward!

Horrible. Unprofessional…read more Danny was late, uncouth, could not even stand up straight His van was parked on the grass with an open bottle of Vodka

Danny the owner was quick to respond , he went above and beyond locating my blockage with snakes…read moreand using his camera when other companies would not ... his pricing is competitive and Fare . He is knowledgeable and a total gentleman . I totally would recommend this company .

I've been using Samba and his team for a series of repairs on my parent's house -- everything from…read morechanging faucets to leaking drain lines to clogs to new hose bibs, sump pumps, and an ice machine line. I even had him fix some code-compliance issues with previous work. While scheduling can be difficult (he prioritizes emergency calls, as he should), his work is top-notch and his team goes above and beyond, doing the things you didn't think of but needed, such as making sure drains are clear when changing faucet or putting in proper shutoffs where they should be -- no cutting corners. On multiple occasions, he and his team have stayed late until the job is done. They may not be the cheapest in town, but they are easily worth the money to know that the job will be done correctly the first time -- and I consider myself pretty picky when it comes to how I think things should be done. I've hired him multiple times this year, and will likely have him back in the future as needed.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Joe is amazing! I was in a pickle with my septic system. My pump was not fully working on…read moreThanksgiving day and I gave him a call that night. Literally the next day, Joe came out to asses the situation, and within 24 hours from the assessment, his crew came out and fixed the issue. He also identified some other issues on my septic field, going to use Joe for that as well. Amazing service and great pricing! Reliable and personable.

Unfortunately a zero rating is not an option. I made an appointment to have a discharge pipe…read morescoped, confirmed the appointment four days in advance. USA Drain never showed up, never returned multiple phone calls that day. I never heard from them again and would never think of using them. Awful to be treated like that.

I had that nightmare scenario - the water heater blew on Saturday morning during memorial day…read moreweekend. Mike really was a hero. He took care of everything from walking me through which model to buy as a replacement, then went to Lowe's to pick it up, removed the old one, installed the new one, and just like that we were better than new. And there was no holiday or weekend upcharge. A+ service from an A+ dude and an A+ local company.

Sewer Heroes came through for us after a DIY faucet repair went wrong over Memorial Day weekend. I…read morewas skeptical that they'd be able to get the job done after arriving in the afternoon and making a trip to the hardware store, but once they got to work it was super efficient. Mike and his team got the job done quickly and we were able to turn the water back on and use our shower again! They advised us that we'd probably have to find another vendor to help us with drywall patching after their work, but after they went to the store they found a solution with a little door/vent situation that would allow for easy access for the pipes if anything were to go wrong again. Saved us additional time and money. Definitely recommend.

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Great company. I had used them previously at our condo association when we had needs. They…read moreresponded quickly and helped to diagnose an issue we had been wrestling with. Even gave us some good advice and some recommended vendors. Priced very fairly especially for a Saturday visit.

I had a blockage in my line called them came that day fix it within 30 minutes to service and…read moreeverything was amazing! If you're looking for a plumber, definitely give these people a call

Beware of JSP Sewer and Drain / Joe When he realized he…read morewasn't going to be hired because his prices were way too high, he tried to extort money through intimidation. He even filed a complaint with a government agency out of spite, and then began harassing tenants on the property to the point where the police had to be called to trespass him. We later received a call from the Health Department, but since we had already hired a real licensed professional, they confirmed everything was fine. This behavior is predatory, unprofessional, and a major red flag. Homeowners should think twice before dealing with him. ALL TEXT PROOFS ARE SAVED IF ANY ONE WOULD LIKE TO SEE.

Joe was incredible. We had a total of 5 different plumbers/companies come look at our sewer line…read more Joe is the only one who took the time and the effort to get his scope past the blind spot in our line, give us an HONEST assessment, and solve our issue. Compared to the high ball offers and BS stories we got from big companies like JSP, Rooter, and Royal, he saved us thousands, knows his stuff, and takes pride in his work. He does what he says he is going to do when he says he will do it. We will never use anyone else but Joe now.