Small project. Big impact! Love it so much! Very pleased with my experience. Plenty of remnants and…read moreoptions to select from for my smaller kitchen island. Monica was knowledgeable and helpful during the entire process. Lia in billing was a pleasure communicating with AND the installers were very careful and attentive during delivery and setup. Will contact these guys for my next project for sure. Thanks for all your help.

My experience working with MC Granite was very positive overall. From the initial meeting with…read moreSpencer, to the technician coming out to do professional measurements to the team that did the final installation of my countertops, everything was done with the upmost respect and care. I have to also give a special shout out to Viviana who was very attentive and responsive to my inquiries and concerns. The entire team at MC Granite remained, professional, responsive, and knowledgeable (except for the scheduler). I have some future projects that I'm considering with the bathrooms and I would absolutely work with this company again in the future.

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

Great place to do business. The staff is very knowledgeable, professional, and happy to help…read more They have high-quality material. Any serious contractor should have an account here.

You can stop your search with trying to find a reputable fabricator. Trust me, I have had all of…read morethem in my home from Charlotte, Monroe, and Matthews. Hands down Custom Granite Solutions was the winner by far not only due to price but the fact they could do so much more than just countertops. The initial meeting was to discuss the project and how they would go about it. They offered suggestions of things we had not even considered so we were confident in their abilities from the very beginning. We made our countertop selection from one of the distributors that Custom Granite Solutions uses and waited for our slab to arrive at the warehouse. Elbert suggested that we go look at the slab prior to installation, just to make sure the color was the same as the distributor's sample. Much to our disappointment, the slab was much whiter than I had hoped. I called Elbert and he let me know the issue would be addressed. The next day he called with a satisfactory solution that got our project back on track. He went over and above what we expected to make this right. Each of the individual craftsmen (countertop and tile installers and the plumber) were all amazing. The countertop installer took his time when demoing the old countertop and backsplash. They put down drop cloths to protect our hardwood floors and cleaned up periodically during the process. We requested they try to save our cast iron sink which they were able to do saving us $700. The sink had to be cleaned due to all the adhesive from the previous install which they took to their shop and did. It turned out amazing and looks brand new. During the countertop install, the contractor showed us that the previous installer had not leveled our countertops correctly (due to unlevel floors) which was evident in the unevenness of our previous backsplash. The installer took the time to level all the countertops rather than install them as was previously done. The tile contractor was used to install backsplash that we provided. We were told upfront from Elbert what supplies to get such as the tile grout and caulk. The installer asked us what we paid for the supplies and that we could get them much cheaper from Lowe's or Home Depot which amounted to a $95 savings. We were so thankful that he took the time to ask this question and to explain the difference between sanded and non-sanded to ensure we picked out exactly what we needed for our install. He even offered suggestions as to the grout color by showing us pictures of previous jobs he had done. Just like the countertop installer, he took his time in making sure everything was done to perfection. The plumber was great as well. He made a few suggestions regarding the kitchen faucet such as not installing the cover plate for a slicker look which we love. Lastly, all the contractors cleaned up at the end of their installations. I am a clean freak and only needed to mop when they left. This really helped with our hectic schedules. We are so thankful that each of these contractors treated this project like it was their own home. That says a lot about this company's reputation. Thanks again Custom Granite Solutions our kitchen turned out beautifully. You guys are the best!! Tracie W.

Found these guys online, and the reviews did not lie. Great process and communication. Good price…read moretoo! Highly Recommend !

Highly recommend! What a great no frills place to get high quality cabinets and doors. Super…read morefriendly and very easy to work with. Contractor friendly!

Needed a slab door to replace a current frame with sidelights. Found a door here, need a small…read morerepair and the hinges and locks cut. They went out of their way to help, choose, options, etc. Even let me take a current slab they had home to double check the measurements. Finished it in two days and we absolutely love it. Great price, experience and purchase. This is the way things should be handled everywhere. Old school. Will be back when we need anything else. Charlotte store has great people working.

If I could give Metro Stone and Granite 0 stars, I would. Their workmanship is shoddy, their…read morecustomer service dismissive, and they absolutely refuse to stand behind their product. We moved into our new home excited about the quartz countertops and bathroom sink they installed. That excitement quickly turned to frustration when we discovered glue left on the quartz and etching on the bathroom sink. These defects were not visible during the builder's "quality inspection" -- only after we actually moved in, cleaned the surfaces ourselves, and saw them under normal daily use. When we raised these issues, Metro Stone and Granite's response was to shrug it off and blame us, insisting we should have caught it before moving in. To make matters worse, they sent out a technician who didn't even know the difference between granite and quartz, and proceeded to lecture us about how Windex can etch granite -- which is irrelevant, because we don't even have granite. This company does not take accountability, delivers subpar work, and treats customers like they're the problem. Save yourself the headache and go elsewhere. Metro Stone and Granite is unprofessional, careless, and completely unworthy of your trust.

Trey and Metro Stone were great to Work with on the remodel…read moreof my house in Charlotte. The process was Great and everything worked out beautifully . I'm so happy with the final results. Thank you Trey and Metro Stone & Granite for a great enhancement to my home ...

I've had several very good experiences with Ace Tile & Floor Design. They have the very best tile…read moreselection I could find in the Charlotte area. They had the perfect tile for my covered porch and did a stellar job installing it.

Decent selection but terrible customer service. I won't be using them again which is unfortunate…read moresince I prefer to support local businesses over big box.

Great place and wonderful selection. The prices won't break the bank with getting a great product…read more I worked mostly with Ronnie. Very professional and personable. He was patient with me and my abundance of questions. He was also very knowledgeable about each product I was interested in and did not try to upsell me. Each person there seemed to be very straight up, genuine. They have a beautiful selection. It's worth the drive, by all means. It was hard for me not to upsell myself due to the abundance of beautiful stones, slate, etc. for floors, walls, landscaping, chimneys, indoor/outdoor projects, you name it. Willie was the delivery guy. He was super nice and easy to talk with. Willie also was very skilled with where I needed the stone placed by his forklift...it was a tight area near the house. Fantastic job by all. I will be going back when I devise another project.

We had a scheduled consultation appointment for the owner to come to our house to look at our…read moreproject. And, we arranged our entire day around this appointment. Unfortunately, it was a no show. We were stood up. I called the shop and told Rachel that we had been stood up. She said she would find out what was going on and would call me right back. She never did. All around, awful customer service. One final thing: when I went to the store, the owner wanted to know if I lived with a partner. What does that have to do with making draperies? Luckily, I have found someone else to help us with our drapery needs.

The studio had a great selection of fabrics. They were very friends and willing to help with my…read moreproject.