The Redmont Hotel is a solid choice if you want to stay in the heart of downtown Birmingham with a…read morelittle more character than your typical chain hotel. The building has a beautiful historic feel, and I like that they've maintained some of that old Birmingham charm rather than making everything feel overly modern and generic. The location is also convenient if you're attending an event downtown or want to be close to the theatre district, restaurants, and other attractions. One of the highlights is the rooftop bar. The views of downtown are beautiful, especially around sunset, and it's a nice place to grab a drink without leaving the hotel. Service is generally warm and welcoming, which makes a difference, particularly in an older property where a few things may not feel as updated as a newer hotel. Parking is valet only through the hotel, so that is something to factor into your stay as well. Great downtown location, historic charm, good hospitality, and a rooftop worth checking out. I'd stay again, particularly if I needed to be in downtown Birmingham.

Terrible, disgusting hotel and even worse management. The local manager, Tonya Williams, is an…read moreoutright liar. Do not stay here at all!! I would rate this Hilton property 0 stars if we could. We are loyal Hilton Diamond members and have stayed at multiple Hilton properties around the world. This was one of the worst properties we have ever stayed at. We stayed here in February and from the time we attempted to check in, it was disappointing. We were upgraded due to our Diamond status and upon checking into our room it was absolutely disgusting. The bedsheets appeared dingy and the bathroom was gross. There was hair on the ground and a vomit stain on the tile. So vile! We called downstairs right away and were moved to another room that was not much better. However, we were there for a family function and has other guests arriving that we has suggested the hotel to. We did notify the manager on duty and he told us he would escalate our concerns. The next day, the hotel manager, Tonya was on sight and sat down and spoke to us regarding the issues. She agreed that our experience was 100% unacceptable and promised to compensate our Hilton Honors points for our entire stay. She assured us that she would make this happen. Also, despite our complaints and meeting with her, our room was never even serviced by house keeping our entire stay. Now over 1 month later after no follow-up call or email, we contacted her and at first she acted as if she has no idea what we were talking about. Then she stated she escalated the issue to corporate but was unauthorized to issue more than 20,000 points, which covers absolutely nothing. And stated there was not really anything for her to do! She totally and outright lied to us, after she had assured us in person and in an email that our entire points would be compensated. She even had the audacity to even yell at us on the phone. This is not the type of experience I expect as a loyal Hilton Diamond Member. In conclusion avoid this disgusting and poor quality Hilton property at all costs.

This Aloft is a bit of a lifesaver if you come to town hoping to stay in an area where you can walk…read moreto things like coffee shops, smoothie shops and restaurants (even some clothing and gift shops). Reception staff is extremely welcoming, even when you come down in the morning to go about your day. It's kind of nice. They give you water and a box of snacks at check-in. If you've stayed at an Aloft before, you know the rooms are basic, but comfortable and no exceptions here. Great bed/linens, Dry Bar products (wish the soap dispensers weren't so high in the showers. Some of us are under 5'5") The gym is fine, albeit tiny with 2 treads, 1 elliptical and 1 stationery bike and 1 bench with a set of weights. Luckily no one was ever in it when I was working out. They also have an indoor pool, which is a nice touch. Next time I'll bring a bathing suit. One thing, the sign in the room notes it's a noon check out. I had an annoyed housekeeper knock on my door at 11:45 reminding me check out was 11 and that they told me this at check-in. No, they did not. Also, I am Bonvoy Gold and typically they offer me a later check-out. The hotel didn't seem especially full during my stay. I just don't love feeling like I was taking advantage of any situation. It's as simple as changing the sign in the room. The previous times I reserved hotels in Birmingham, I was in really not great areas where you couldn't even walk to get a cup of coffee. Homewood is the area in which to stay and I'll definitely stay here again.

Good location pretty central for most things. They have a pay parking garage available but also…read moreplenty of free parking on the street in front of the hotel. The staff is friendly. The rooms are spacious with very comfortable beds. The only complaint is the door to the bathroom is a very cumbersome & awkward to close/open pocket door.

Employees friendly and helpful. Great location with lots if restaurants nearby…read more Still fairly new abd house keeping appears to keep things in good condition. Our room had a drawer if pots that kept sliding open, but maintenance brought me some paint tape to keep it shut. I'm sure they will repair it today!! Shampoo is watery, so if have thicker hair, you need to use more. Same with the gel soap. Already stayed there twice...so Shampoo is no big deal.

Pest issues in original room. Room we were moved to had inoperable curtains, a clogged bathroom…read moresink and no full size towels. Additionally, it was a downgrade from what we paid for

The Hotel Highland at Five Points South is a charming boutique hotel that truly defines Southern…read morecomfort. As soon as you walk in the hotel, the cool air (which smelsl like pina colada) provides an escape from the humidity outdoors. The lobby colors are lively and inviting. Although the lobby is modern, the flowers and warm colors gives it warmth. Across the lobby is the hotel's martini bar. From the lobby and the martini bar, you can watch people walking by on their way to various businesses that include tattoo parlors, apothecary, a Chinese restaurant, the high-end sushi restaurant next door, coffee shops, music shops, and other neighborhood restaurants. The area is lively and full of nice folks. After a day of sightseeing, Hotel Highland provides a relaxing place to recharge. Our queen suite had a high definition television in the living room and the bedroom. Again, although the decor was modern, the furniture was very comfortable. The sofa was plush and the kind you can plop on to watch bad t.v. Coming back to the hotel after sight-seeing was like coming home. It felt like my apartment-- that I don't have to clean. And the bed! Best sleep I have had in weeks. The linen must be at least 700 thread count. And although the hotel is close to various businesses and Downtown, it was still quiet. This is a lovely, serene hotel in the middle of a lively town center. It is located on the south end of Downtown Birmingham and 5-10 minutes from various museums and sightseeing spots. Neighborhood to high-end local restaurants are truly steps away. Tip: If you drive, park at the structure behind the hotel. All-day parking costs $4. Other nice stuff: They have free wi-fi and a business center. Continental breakfast that includes waffles!

Super trendy, comfortable and excellent location are the three ways that I would describe my…read moreweekend stay at the Hotel Highland. It was clear to me that as soon as the valet came to get my bags from the car that it would be a good stay. The staff are incredibly helpful and welcoming, which is always appreciated. Further, they have the most posh elevators that I have ever used. Wood paneling and mirrors pick up the multiple colored light bulbs making you feel like you are in a disco or NYC hotel. There is even a bar in the lobby where we spent and evening over $5 cocktails. Can't be that! The room was excellent. We had 5 windows in our King sized suite so that, if you wanted to, you could see all of Birmingham and UAB's campus.We even had a Keurig for in-room teas and coffee. Everything was clean and the bed was super comfortable. The bathroom was lovely and the complimentary lotion was a definite take-home. The two qualms I had with Hotel Highland are that 1) We had to request a duvet because of the effort to reduce their carbon footprint and 2) The complimentary breakfast could be improved by better quality ingredients. So overall I think I will be staying here again when and if I return to Birmingham.

Great location! Love the park grounds all around. We are on the top floor, so we have a pretty…read moreserene view. Room is urban chic; like the look, but, I'm disappointed in the cleanliness. Bed seems clean, but the floor wasn't vacuumed properly. We got here a little early, but, they didn't hesitate to check us in. We are only pit-stopping here for one night on a longer trip, so, I might give them another chance in the future, just because the location is beautiful and so convenient off of the 459 loop. Floor is unforgivable, but, may be a simple, negligent mistake. Keeping my socks on for sure!

Property was clean and safe. Amenities such as FREE breakfast was not included. Parking was…read moreassessable and convenient. Swimming pool was clean and available.

I was told this was only the 18th day of this hotel being open. So, it's definitely brand new! I…read morewas always interested in staying at a Home2 Suites, especially seeing that it's by Hilton. I wasn't disappointed. The rooms are super clean, spacious, and well lit. The small kitchen is perfect for stay-in meals and reheating leftovers. I always love having a separate living room/lounge area. The 65" TV is also a plus! I'm impressed. I will definitely stay at a Home2 Suites again.

This business has been open for 10 days but it's a well-oiled machine already. Big shoutout to…read moreAngela at front desk for warmly welcoming us and going out of her way to ensure we had everything we wanted. The room was crisp and clean and super modernized. Lots of space to place our belongings and a lovely closet and a beautiful bathroom with all the amenities. This is the first hotel I've stayed at where the keycard can be used to activate the lighting. How cool is that? The staff was super nice. The young man at the front desk went above and beyond to search for a luggage cart for us. Usually I don't eat hotel breakfasts, but I couldn't resist the delicious potato wedges and hot coffee with oat milk. There's also a waffle station and bagels and croissants that you can have toasted. Along with breakfast meats and eggs and condiments. There's also a yogurt machine with toppings and juice. And every table has a charging port for your electronics. We felt very pampered and comfortable. I wish all hotels could be like this one.

The front desk had stellar customer service. Check in was easy and quick. The lighting is decent…read morefor it to be in a back near a lot of trees. I felt safe during my entire visit. The breakfast items were plentiful which are served from 7-10am. The beds were a little uncomfortable as if someone has been sitting and weighing down on one side. I think a quick fix on flipping the mattress will help. The location is very close to several stores and restaurants, i.e Walmart, Sam's, K & G, Starbucks, and Chipotle just to name a few. Overall, if I return to Birmingham I will book at this location again.

When staying in a hotel, there is an implicit understanding that the hotelier will provide a safe…read moreenvironment for their guests. This hotel does not meet this standard. I had a medical procedure scheduled at UAB. My husband didn't want me driving home by myself the next day so he came down to Birmingham with me. We were a little early so went straight to the hotel to get him checked in. Besides a little language barrier with the front desk clerk, check in was uneventful. We proceeded to his room. Even before we crossed the threshold, the smell of what we thought was bleach hit us square in the face. We thought maybe housekeeping spilled bleach while cleaning the bathroom. Upon further inspection, we realized that the smell was coming from the bedroom area. It was absolutely overwhelming. Almost immediately I developed a headache and my asthma started to act up. I had to leave the room. We went to the front desk and spoke with a different employee, my husband telling her that he couldn't stay in that room - the smell made the room uninhabitable. She said that the hotel was full and there was nothing she could do. She did come down to the room with us to see (smell) what the problem was. Upon entering the room, she immediately knew what it was - the room was recarpeted the day before and it was the off-gassing of the carpet and glue that was causing the odor. We all went back to the front desk where she reiterated that there were no other rooms available and there was nothing she could do. There must have been something going on in BHM this weekend - I had a hard time even finding a room at all. My husband had no option but to stay in this room. We moved his bag in then proceeded to the hospital. I got checked in and got settled in my room all the while with my head feeling like it was about to split in two. I asked the doctor for some Tylenol and told her why I had a headache. She immediately said that my husband absolutely should not stay in that room - the gasses being given off by the glue were hazardous to his health. We told her that there were no rooms available in BHM for the evening. Dr P always goes above and beyond, that's why I like her so much. Once again, she just blew me away with her kindness when she offered my husband a recliner so he could spend the night in my room. Because there was a little delay in getting my test started, my husband took the opportunity to go back to the hotel to check out. Upon telling the front desk clerk that he was checking out, he was told that he wasn't able to until morning. He emphasized that the room was uninhabitable but that fell on deaf ears - she repeated that she was full and couldn't (wouldn't) accommodate him. He asked for the manager and was told that they wouldn't be in until Monday. There was no one at the hotel who could even make a higher level decision. He knew he couldn't and wouldn't stay in that room so he grabbed his bag and left. The clerk wouldn't even give him a receipt. She said he could get it in the morning. We lost $225 on a room that was dangerous for him to stay in. Let me expound on the danger. The "new carpet" odor is the 4-PC off-gassing, which can cause headaches, nausea and eye and respiratory tract irritation. It may also affect the central nervous system. The adhesive used to affix the carpet to the floor typically contains benzene and toluene, some of the most harmful VOCs. These compounds are toxic and known carcinogens. It was reckless of the hotel to sell a room in this condition. Furthermore, refusing to allow my husband to check out and have the room refunded was unconscionable. We stay at Holiday Inn Express often. We have stayed in this particular hotel before without issue. Sure, the room is probably safe to stay in today but the complete lack of concern towards the occupant's health was dangerous and irresponsible. This time is was volatile chemicals - who knows what hazard will be ignored tomorrow. The next time we come to Birmingham, even if this hotel has the last room available in the city, I will stay in my car rather than here. I will be contacting IHG about this incident.

Very racist. Called the police on me twice after I paid for 3 days. Had the police come detain me…read morethen they let me go, went back to the hotel and nobody could look me in the face or greet me! Very appalled and will be suing the two ladies who called on me & Marriott for defamation of character !!!!! Shame on you ! And the treatment that was never deserved after paying $300 PER NIGHT!!!! I WILL SEE YOU IN COURT.

Stayed while on business. Pretty nice hotel. Coffee was on point. Location was decent. Full kitchen…read morewith cooking and dining ware. I didn't see housekeeping carts parked everywhere but the rooms were cleaned and that's a plus for me. Nicely furnished room's and lobby. Pillow was down and not very comfortable. I would recommend this hotel.