Stayed here for two nights. The room was spotless. Sheets, pillows, and bedding were fresh…read morewithout that bleach or cleaner scent. Bed was very comfortable. All amenities worked perfectly. AC was ice cold. Breakfast was plentiful. Many choices. The lady who kept it stocked took great pride in keeping it fresh and clean. The front desk staff were always friendly and helpful. The Vending machines are well stocked and very affordable and they actually work. The outdoor pool is beautiful. Great location - close to restaurants, fuel, shopping, state park. Highly recommended. Definitely would return.

As a last minute booking, this Sleep Inn honestly exceeded my expectations…read more I was comparing several hotels in the Pelham Oak Mountain area and many in the same price range had pretty rough reviews. This one seemed consistently decent, so I took the chance and I am glad I did. I paid about $60 per night which is a great value for what you get. Location is a big plus. The hotel sits in a populated area with easy access to gas stations, supermarkets, and a variety of restaurants. You could drive or even walk to several nearby spots without any issue. There is also plenty of parking. I was also able to check in a little early around 11:45am with no extra charge, which was a huge win. The front desk receptionist, Aish, was incredibly kind, welcoming, and professional. First impressions matter and she absolutely set the tone for a good stay. Breakfast is included and runs from 6am to 9am, so just make sure you are up early enough to catch it. When I walked into the room, it was very clean. There is a proper desk for working and charging ports conveniently placed on the walls and desk areas. The 32 inch TV had over 100 channels, the wifi connected easily, and there was even a refrigerator and microwave, which many hotels no longer offer at this price point. The bathroom was surprisingly spacious and well stocked with toiletries. It also has safety handles around the toilet and shower, which is a thoughtful touch for anyone who may need extra support. Overall, I really enjoyed my stay and would not hesitate to book here again. The only minor downside was that the cleaning solution smell was pretty strong at first, but it faded after a few hours. My only real suggestion for the hotel would be brighter lighting in the bathroom, as it does feel a bit dim. For the price, location, cleanliness, and service, this Sleep Inn delivers and then some. Definitely a solid choice in this area.

I spent two nights here during my family visit to Alabama…read more Checking in was easy since it was mobile. They originally wanted me to move room for the 2nd night since they wanted to upgrade me but I told them I prefer to just stay in my room. My room was pretty huge. The kitchenette included mostly every (large fridge with freezer, stove, microwave, etc.). There was a living room, large desk, large bed, and bathroom was a good size. Closet was large too. I love that there was ample lighting especially to do makeup. Beds were comfortable and bathroom had a spacious shower. Water pressure was great and plenty of towels provided without request. Breakfast and coffees were great. They also gave out cookies as well. The lobby area was pretty big and their dining area had plenty of tables and chairs. I didn't check out the pool but they had that and some outdoor activity areas. The staff was very nice. Parking was also easy with plenty of entrance and exit areas.

Usually a good spot to stay when we drive south, but this time not so much. The suite was worn on…read morenot terribly clean. The living room television didn't work. The freezer had black mold throughout. Not sure we'll stay there again.

First I must say the staff is super friendly and accommodating. Sharron In particular was the…read morenicest front desk person I've ever encountered. My room was clean and comfortable. I highly recommend this hotel.

Stayed two nights. Not bad. Bed is nice. Breakfast is amazing…read more Not a fan that the location isn't very walking friendly.

This was a descent hotel. The staff was pleasant. We loved the full kitchen in the suites,…read moreincluding silverware, microwave, dishwasher, full sized refrigerator & kitchen sink/garbage disposer. The beds were comfy. They have a lovely patio with seating and fire pit. The only complaints were due to not having coffee ready in the mornings (twice), and the lack of cups/sleeves. But I do have to say, this hotel had the most exceptional shower pressure I've ever experienced anywhere!! It was so nice to relax in.

Horrible place to stay. Waited until 8 pm on a Sunday night because my room "was being cleaned."…read more The room was disgusting, urine on the toilet seat, hair in the shower and a dirty bath mat. The kitchen was gross, smears all over everything. I had a 6 night stay and then never offered to clean the room after I checked in!! Oh but they did give me back 5,000 of the 168,000 points I spent on the room. I would never suggest this place to anyone, the management just doesn't care!

Checking in was smooth. Visited the gym, there are 2 treadmills and 2 ellipticals and free weights…read more The monitors on the treadmill work audio through headphones. Roma are clean and spacious. TV is set at perfect height, makes it comfortable viewing from the bed. (Some hotels put their TV the same height as the bed, makes it impossible to see whole lying down), so I'm really appreciative of ergonomics. Lighting in the room was sufficient and bright enough. Very moody ambience The bathroom was smaller than other Drury hills hotels I've stayed at but it's enough. What's really missing is an exhaust fan in the bathroom to dry the walls after a hot shower. Housekeeping was friendly, we asked for 1 extra pillow to add to the 3 in the room, she brought 3 extra for our selection! That was really thoughtful. Very much appreciated again. Love the daily 5.30pm kickback and my husband loves the drinks.

This location was tucked away from the busy life of Birmingham. It is near a busy highway but you…read morewill not notice once you get on site. There is a Pappadeaux located right beside it, so it was perfect for a late dinner option. There are a small set of stairs from the hotel to the restaurant parking lot, Perfect access! Check in was a breeze! I hate I didn't get the opportunity to try the happy hour/kick back option from 5-7 but it seem like a great opportunity to relax, socialize, and enjoy the ambiance. I was impressed that was a no cost option with 3 free drinks! The rooms were neat, clean, and fresh. I felt comfortable and safe at this property. The beds were my style (I prefer firm) but they were comfortable throughout the night. I like that each room came with microwave, refrigerator, iron, and great TV channels. I will return the next time I am in Birmingham.

Great nights sleep. Our family was on a road trip and made a pit stop in Hoover for the night. Our…read moreroom was comfortable and clean. Let me tell you...the ladies in the kitchen were the best! So personable and friendly. They set this hotel apart from others. I travel a lot for work and I don't think I've ever encountered such excellent hospitality. I even overheard another guest raving to them the same thing I'm writing. Way to go Hampton Inn. Love on these ladies because they deserve it and so much more!

This Hampton Inn is a decent enough stay and is close to the Galleria Mall and there are also…read moreplenty of restaurant options in the area. The staff was friendly and the bed was comfortable after a long day.

Stopped in here today actually this evening with reservations and found out their whole system was…read moredown so we ran across the parking lot for a quick bite, but by the time we got back, they had Remi to remedy a way to get us in into our room. Kudos to them for figuring it out even with a world, wider nationwide system outage. Both the gentleman at the desk did a good job and served as well

Roaches in my apt. Basically a homeless camp. Can't watch Netflix because the internet service is…read moregarbage. I have stayed in a thousand hotel and nothing compares to this trash place!!!!! Feels like a prison Can I give negative stars?????

Located close to Grandview Medical Center, where a friend had an early morning appointment, Hampton…read moreInn is a decent find. The hotel appears a little dated but our room was clean and spacious, with a nice sitting area and large tv. The bathroom was small but adequate for a short stay. They offer a complimentary breakfast which we did not try. A great bakery, however, is located just across the street.

This hotel online appears new and clean, however that was not our experience. The room looked old,…read moredingy and the AC smelled funky. We didn't ask for a handicap room but got one and the bathroom was below standards for Hampton Inn. We also got a room that was adjoining and did not ask for that. The beds were uncomfortable, pillows were tiny, the door on the cabinet was broken, there was something on the ceiling, the room was dusty...so much was wrong. As soon as we walked in it was just not what we expected for $200 a night.

Overall, this particular Hyatt is conveniently located in Hoover, Alabama, which is a short drive…read moreto downtown Birmingham. There are also a lot of restaurants in the area and supermarkets (in case you need snacks, water, or an item that you forgot to pack). There is also a mall right here, too. Again, this hotel is in a great location and the staff were friendly and professional.

We arrived to check in to our room at 5:30p and were told that all of the rooms were dirty due to a…read moreconcert. There were several people already waiting in the lobby for their rooms. A lady came up at that moment and entered all the rooms that had been cleaned. We were given one of those rooms. When we went to our room the bed was made nicely. There was only 1 large towel and 2 hand towels. There was no soap the wash your hands at the sink I had to use body wash from the shower. There were stains on the carpet and on the bathroom wall. The bathroom looked old and beaten up. We are Hyatt members and this is by far the worst Hyatt we have ever stayed in.