1. Best Western Plus Ruston Hotel

    1. Best Western Plus Ruston Hotel

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    Ruston, LA

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    Best Western Plus Ruston Hotel

    2.5 (23 reviews)
    Open Open 24 hours

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    This is what our bed looked like when we arrived- like someone had laid in it
    Tavia M.

    I am truly disappointed with this Hotel. I have stayed here several times in the past a loved it... this time confirmed I will never stay here again (unless there are some serious changes). There are only a few Hotels in Ruston and this WAS one of the nicer ones. The staff wasn't rude but you could tell they would rather be anywhere else. I'll let the pictures speak for themselves. I blame poor management and lack of customer service training. Spend your $150.00+ a night somewhere else, Best Western could careless...

    Honor J.

    My family and I stayed here for 2 nights on our way back from Biloxi and it was awful!! The first room we didn't have hot water and the front desk kept telling us that it would be fixed and then they said it was fixed and just needed to let it run for a while. Well after that not working they finally moved us to another room. We were on vacation so I expected to use the ADVERTISED pool. LIES!! It was atrocious!!!! Filthy!! I went to the front desk and asked if it would be cleaned on my first day. She said that someone was coming to clean it the next day....fast forward still horrendous and then they lied to my mama and said it was cleaned, shocked and that "salt water" pools looked like that. I've swam in salt water pools out of the country and NONE looked like this. See pic below. I will not be returning.

    Hair o. Bathroom counter
    Christina S.

    Never again, the room was filthy and of course booked so I couldn't change rooms ended up asking for sheets to change the bedding myself hair and blood in the bed, hair in the bathroom, found the back of an earring. Needed a place to stay and the other local hotels were sold out as well otherwise would have moved hotels

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    1 year ago

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    3 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Got there at 2:10. Was told check in was at 3:00. No rooms available. I call bull shit. Will never book this hotel again.

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    5 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    We stayed a Saturday night. The room was large, clean and quiet. The breakfast was nice and the price was great!

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    8 years ago

    Everyone here was extremely nice and helpful. Would stay here again in a heartbeat, everything was very clean. The coffee was good too!

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    Courtyard by Marriott Ruston

    Courtyard by Marriott Ruston

    (25 reviews)

    $$$

    My husband and I have stayed here for five nights, which is more than enough time to formulate a…read moresolid review. I graduated with my BA from Tech in 2012 and my MA in 2014, and with this being my first visit to Ruston since then, we booked this hotel for our anniversary trip (was supposed to be in Boston, but Covid happened). This hotel wasn't here back in the day, and it is really a beautiful place to stay. The staff is friendly, and the housekeepers are extremely cordial and will do everything to make your stay the best possible. That said, we booked our stay as titanium members and hoped to get an upgraded room since that's what the status entails. Instead, we were placed in a small room with a tiny closet and two drawers to store clothes for six days. To say we were disappointed is an understatement. Lots of additional storage opportunities could have happened - especially under the bathroom sink, a larger chest of drawers, and under the bed. It appears the designers missed the mark there. We were also told housekeeping would come by every third day. It didn't happen. We had to ask housekeeping to come by on our fourth day to freshen the room. The gym has a lot of towels, so my husband would grab towels there and bring them to our room. The front desk staff was also mediocre. They were friendly here and there but mostly seemed uninterested. I stayed at the Hampton with my parents when they visited me while I was at Tech, and that hotel offers larger rooms and better storage if staying for several days. Part of me wishes we had stayed there for the sake of ample storage. If you're staying a night or two, the room is just right. The other thing we didn't care for was the mattress. My husband and I like our beds FIRM, and this one was way too soft. The on-site laundry room has two washers and two dryers, and it was pretty hectic trying to do laundry when others were using the machine as well. All of that said, I would stay here again but not for a long length of time (unless I paid for a larger room). We noted it was our anniversary, and nothing was said upon checkin - and we weren't given a larger room, even though we had a high status as Marriott members. Those factors, plus the lack of storage, are why I didn't give a full five stars. I do hope this hotel does well since the only other good one in town is the Hampton. The location of this Courtyard is prime, and you're within five minutes of downtown, Tech, and restaurants.

    My check in started by getting the wrong room when I used my points. I had a service dog and was…read moretreated terrible. At the bar my account was charged for drinks I did not have. When I checked out I was charged a pet cleaning fee for my service dog which was not supposed to be charged. When I saw it on my receipt I was told it was a charge that would fall off well it never did. I also was charged for drinks to my room which I was told they would credit back and they re charged me. I have been calling for 4 days trying to talk to Jessica the manager and no call back.

    Fairfield by Marriott Inn & Suites Ruston - Renovations 8/2025

    Fairfield by Marriott Inn & Suites Ruston

    (22 reviews)

    $$

    I dropped the following to a 3 start was due to stain on the top comforter, it was flipped over so…read moreit would not be seen. It was a nice size hotel. The staff were polite and very helpful. The hotel offers a continental breakfast with eggs,waffles and other items. If you miss it there is a waffle house down the street. There is ample amount of parking. The pricing was a little high. But I would look to stay again.

    Well, I have to say, despite the many negative reviews, my experience thus far isn't of that…read morenature. I guess I can attribute it to the current renovations underway. I'm here for 3 weeks and I've come to appreciate my new alarm clock in the form of drills and hammers banging on the walls below me lol. It's all good though. As a Marriott platinum elite member, I've lodged at numerous hotels and I'm all for upgrading, especially when it enhances the guest experience. So, for the good....the room is spacious, including the bath area. The bed is comfy, the AC gets extremely cold and the blackout curtains are fantastic!! The lobby and dining areas are very nice, updated and comfortable for your leisure time. There is a gym and pool on the first floor across from the elevator. Breakfast is your usual. Scrambled eggs, sausage, biscuits and gravy, oatmeal with all of the fixins' and condiments. Yogurt, juice, fruit, breads and coffee. For the not so great, there aren't enough electrical sockets in my room and the fridge is rather small. I wish there were rooms with bigger fridges for longer stay guests. Other than that, I'm very well pleased and would certainly recommend this establishment for lodging.

    Country Inn & Suites

    Country Inn & Suites

    (8 reviews)

    $$

    When you walk in was nice and clean. You can tell that they were going through renovations,…read morebecause you could smell the paint . I booked this hotel on Trivago and the rates were good. The staff were friendly and accommodating, I got there a little early so housing keeping wasn't finished. The 1st room they assigned to me was on the 1st floor, when I walked in housekeeping was not quite finished. Front staff was friendly and gave me a new room on the 2nd floor. The elevator was a little shakey had a hard stop to it. The room was nice and clean no stain, bathroom was clean. The bed was comfortable for the night, linens were soft. They do have breakfast in the morning. Lots of ample parking. It is not seen off the freeway it sits behind Fairfield, so if you are not familiar with the area you may miss the turn to get there. The only bad part that threw me off was the next morning when I was checking out the was a small roach on the outside of the door.

    Do yourself a favor and don't stay here. The person working front desk had to leave because of an…read moreemergency and whomever they had at the desk was a *hit show!! The room wasn't bad but the noise level from outside is crazy. It literally sounds like the windows are wide open or you're camping outside next to a noisy highway. Will definitely NEVER stay here again.. The shower water handle is broken. I can't believe they don't already know this.. I'm sure previous people who stayed in the room, shared this info. I don't dare call or go down to tell them. I don't want to confuse the confused or have her have to deal with anything else since she's not the person that normally works the front desk. It's also a law suit waiting to happen, I almost burned myself because the water nozzle doesn't actually do what it's supposed to do. It just stays at one temp until you can somehow jiggle the thing enough to confuse it.. lol a freaking mess!!

    Best Western Plus Ruston Hotel - hotels - Updated September 2026

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