Good stay: everything clean, nothing broken, no drama, nothing loud or shady going on. Hotel with…read morean elevator and luggage carts, not a motel. Full hot breakfast (sausage, egg, biscuit, gravy, mini waffles). Bathroom didn't have a fan, but it wasn't a big deal. Shower was hot, strong. Guest business center and gym were small. Decent indoor pool (a little cloudy so did not try). Better priced than other similar hotels. Hot breakfast was good enough, saved us time and a little money.

This is one of the best places we've ever stayed, and we make it a point to stay here every time we…read moretravel through this area. Everything is perfect in the rooms and with the facilities. The staff are extraordinarily helpful and friendly, particularly the employees at breakfast (there have been several). Breakfast options (from December 2020): * Hard boiled eggs * Biscuits and sausage gravy * Waffles * Oatmeal, instant (regular and apple cinnamon) * Grits, instant * Apples * Oranges * Bananas * Frosted Flakes * Raisin Bran * Packaged pastries * Yogurt, light (various flavors) * Apple juice * Orange juice * Coffee The pool is the best part. It is always heated to perfection. The hot tub is also nice. Me, my wife, and our four children always have a great time here.

We stayed there on 01Dec 24 on our way back from Texas Nice place plenty of parking around the…read morebuilding. Nursing home across the street, also on a dead end road so you could park your trailer there if necessary. It is located on the frontage road. Stacey checked us in and was highly professional, greeted me as a member. Also had some suggestions about restaurants in case we needed some. Room was extremely nice and comfortable, love the setup with the closet desk ensemble, sorry I did not get a picture. Breakfast was great all you would expect at a HIE good standards. Decaf coffee is available in the morning. They do accept pets, charge is $50.00 only stayed one night so not sure if it maxes out after so many days. Wish the rate was on the web site. Overall a good stay and would stay here again.

I just called Holiday Inn Express in Ruston, LA and spoke to NIA (what she said her name is), at…read morewhich time NIA stated she is the hotel manager. After stating my complaint to NIA, she put me on hold for a few minutes, then returned to the call to let me know she spoke to the hotel's general manager (named CARL, per NIA), who (per NIA) said he would not refund me because their hotel was sold out the night for which I requested a refund. My complaint was about the disgusting bathroom condition, primarily the water backup in the bathtub/shower, which resulted in us having to stand in a tub of 4-5 inches of backed up water while showering. In addition to the backed up bathtub, there was brownish-colored mold around the outer edges of the bath, where the bathtub meets the floor. I let NIA know I would be calling IHG to report my complaint, as I found NIA's and CARL's response to my complaint to be completely unreasonable. NIA went on to state my complaint to IHG would just "come back to us (Holiday Inn Express Ruston)", implying me calling IHG with my complaint would be a waste of my time. Per this experience, I would NOT recommend staying at Holiday Inn Express Ruston because management seems not to have a respect for and appreciation of their customers' experience, safety, and health during their stay at Holiday Inn Express Ruston.

I really like this hotel. I stay here often and the customer service upon check in is always…read moresuperb. It's in a location right off the highway, making it really accessible to local food spots or anything else that may be needed. I'll always stay here when I'm in the area.

This hotel was a life saver .. we walked in during a tornado warning and they found us a room…read more Last minute .. the front desk manager was amazing saved us from driving into the tropical storm weather.. hotel was clean rooms awesome.. the elevator was a little noisy .. otherwise very pleased

We picked this hotel because of the location being close to the softball fields. It had a little…read morebit of a musty smell but it was mostly clean. The breakfast was not good. The price was very high for the quality.

Clean, great to stay! They are responsive and good at taken care of their customers!!!!read more

I was extremely pleased at this facility. It's the best Motel 6 I've ever stayed at far better than…read moreany of the other fancy hotels here in town. The front desk folks were extremely helpful and very friendly. It was a pleasing find and I would hardly recommend it to anybody who wants a nice Quiet up-to-date and cleanly facility.

From the owner: Motel 6 Ruston, LA is located off HWY 167 exit 85 just .5 mi from Louisiana Tech University and 5…read moremiles west of Grambling State University. Our property offers free morning coffee and free micro-fridges in all guestrooms.

Best Western Plus??? What's the plus for?…read morePlus we don't provide an iron or ironing board. Plus we dont provide you with a hair dryer? Plus we won't clean your room even if you requested them to clean the room From the bottom of my heart I want to thank Best Western for allowing me to attend my nieces graduation with a shirt that was so wrinkled someone asked if I got that shirt out of the hamper? Come on Best Western, do better. You might as well rebrand yourself, Best Western Plus You'll Never Think Of Staying With Us Again.

Cockroach in bathroom. Paid over 400 dollars to stay here. When I told them about the cockroach…read morethey did not offer any comp or refund. Would not stay here!

I dropped the following to a 3 start was due to stain on the top comforter, it was flipped over so…read moreit would not be seen. It was a nice size hotel. The staff were polite and very helpful. The hotel offers a continental breakfast with eggs,waffles and other items. If you miss it there is a waffle house down the street. There is ample amount of parking. The pricing was a little high. But I would look to stay again.

Well, I have to say, despite the many negative reviews, my experience thus far isn't of that…read morenature. I guess I can attribute it to the current renovations underway. I'm here for 3 weeks and I've come to appreciate my new alarm clock in the form of drills and hammers banging on the walls below me lol. It's all good though. As a Marriott platinum elite member, I've lodged at numerous hotels and I'm all for upgrading, especially when it enhances the guest experience. So, for the good....the room is spacious, including the bath area. The bed is comfy, the AC gets extremely cold and the blackout curtains are fantastic!! The lobby and dining areas are very nice, updated and comfortable for your leisure time. There is a gym and pool on the first floor across from the elevator. Breakfast is your usual. Scrambled eggs, sausage, biscuits and gravy, oatmeal with all of the fixins' and condiments. Yogurt, juice, fruit, breads and coffee. For the not so great, there aren't enough electrical sockets in my room and the fridge is rather small. I wish there were rooms with bigger fridges for longer stay guests. Other than that, I'm very well pleased and would certainly recommend this establishment for lodging.

When you walk in was nice and clean. You can tell that they were going through renovations,…read morebecause you could smell the paint . I booked this hotel on Trivago and the rates were good. The staff were friendly and accommodating, I got there a little early so housing keeping wasn't finished. The 1st room they assigned to me was on the 1st floor, when I walked in housekeeping was not quite finished. Front staff was friendly and gave me a new room on the 2nd floor. The elevator was a little shakey had a hard stop to it. The room was nice and clean no stain, bathroom was clean. The bed was comfortable for the night, linens were soft. They do have breakfast in the morning. Lots of ample parking. It is not seen off the freeway it sits behind Fairfield, so if you are not familiar with the area you may miss the turn to get there. The only bad part that threw me off was the next morning when I was checking out the was a small roach on the outside of the door.

Do yourself a favor and don't stay here. The person working front desk had to leave because of an…read moreemergency and whomever they had at the desk was a *hit show!! The room wasn't bad but the noise level from outside is crazy. It literally sounds like the windows are wide open or you're camping outside next to a noisy highway. Will definitely NEVER stay here again.. The shower water handle is broken. I can't believe they don't already know this.. I'm sure previous people who stayed in the room, shared this info. I don't dare call or go down to tell them. I don't want to confuse the confused or have her have to deal with anything else since she's not the person that normally works the front desk. It's also a law suit waiting to happen, I almost burned myself because the water nozzle doesn't actually do what it's supposed to do. It just stays at one temp until you can somehow jiggle the thing enough to confuse it.. lol a freaking mess!!

They double charged my room and had 2 charges pending which took over $400 off my account. I asked…read morefor a GM and was brushed to the side. They blamed it on their system, which is not acceptable. You dont take customers money and act like its ok. Its unauthorized and wrong.

I was extremely disappointed with the cleanliness and overall quality of this hotel. When we…read morearrived, the room was clearly not cleaned properly. The sink had hair in it, the bed had hair as well, and the floor was dirty. The towels and oversized pillowcases looked very dingy and did not appear clean. We actually had to go to the front desk and ask for a broom so we could sweep the floor ourselves, which should never be necessary at any hotel. Although the hotel advertises a no-smoking policy, the hallways were filled with smoke and the smell eventually started seeping into our room. That made the stay even more uncomfortable. The staff was also not very friendly or welcoming. I can tell this may be a family-owned hotel, but the cleaning standards and overall service need serious improvement. For the price we paid over $350 for two nights the quality of the room and the experience was very disappointing. Unfortunately, based on this stay, I would not recommend this hotel unless significant improvements are made to cleanliness and guest service.

Pros: - $30/night -…read moreCarvings on the walls like "wanna fuck?" - Dirty napkins plugging up holes in the wall - Broken light fixtures and outlets - Itchy bed - Flat pillows - Dirty carpet Cons: - None

This is what u walk into super nasty bugs everywhere all the black in the cabinet and door is bugs…read moreused needles on the floor they don't sweep mop or vacuum and not once have I ever seen cleaning supplies used there and you can tell they don't change sheets it's in sanitary