The Best (no pun intended) Best Western I've ever stayed at. The staff was so warm and welcoming, it was as if I was staying at someone's home. The room was clean and while we were only there one night, there was a large dresser and wardrobe should someone want to stay longer. The bathroom looked newly updated. Pet friendly for a fee. Nice breakfast and coffee in the lobby. Great location too. read more

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I normally don't have a lot of good things to say about Best Western but this is by far the best, Best Western Hotel I've ever stayed at! The staff was very friendly first and foremost! The accommodations such as a free shuttle with good times too or you could take the free bus that takes you to the downtown area too. Rooms were actually very clean and it really felt like that I was at home. Great modernized rooms too. Though there wasn't much of a view for my first floor room I was close to the lobby which I was very content with. The breakfast had vegan options for my wife shockingly! Breakfast besides that was incredible with what was provided. They had cookies for guests in the evening hours. The fitness room was Prestine as well though I was slightly disappointed that a hot tub was supposedly advertised wish there is not but the pool has pretty solid hours too if the beach isn't your kind of thing. Prices here are kind of high but it was ultimately Justified throughout our entire visit. I will highly recommend and suggest coming here as your first choice if you are staying in the area. read more

We had an absolutely awesome stay! The room was great! It was clean and spacious with decent temperature control! The pool was a good size and also clean with plenty of towels. Breakfast was well stocked with many options. The staff and the assistant manager were wonderful. The assistant manager was personable, helpful, and attentive to detail. The best part of the stay is the pet friendly atmosphere! As a Diamond rewards member, I've seen a lot of BW and this was top notch for the price! Let's keep it that way BW of TC. We will be back! read more

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This place has exceeded my expectations at every turn. Body wash, shampoo and conditioner in the shower? Check. It's citrus and works nicely. Continental breakfast? Check. Eggs bacon sausage, jumbo waffles that you make yourself (including a pumpkin spice batter if you like that sort of thing), bread, bagels, toaster.... biscuits and gravy...And a person who stands by and will take your empty plate or refill something when you need it. There is a Nescafe machine for coffee, hot cocoa, lattes, cafe mocha, etc. Good cafe mocha not just hot chocolate with a splash of coffee. There is butter and the healthy stuff, jams, peanut butter and even Nutella, fruit compotes. No pop/soda. There is a juice fountain with water, apple, cranberry and orange juices. Backup toiletries? Check. Toothbrush toothpaste, tiny sewing kit with a safety pin, etc. The pool and workout room are open 24 hours. In the workout room i saw an elliptical, a treadmill and bike. No rower There's a hair dryer, a little kuerig type coffee maker with pods (including decaf) and teas. TV of course. Front desk ladies were always nice. Even when I blanked out my key card (don't put it inside your phone case to hide it when you go to the pool lol). If you haven't been in the area before there is just about everything you could want. Big box stores, most kinds of restaurants, many cannabis stores (:-)... but that's another whole posting. read more

We visited Traverse City for a quick get away. This hotel is pet friendly. Parking is a little tight if they are crowded. A little pricey but the location is decent. Pretty busy street when taking dogs out. The workers here were amazing. This hotel is the definition of customer service. We asked for a restaurant and we're given a perfect spot. I asked for a bread company.. they offered a suggestion. If they didn't have a suggestion, they were ready to research for the answer. The workers ALL seemed happy which to me tells me this hotel must have wonderful management. Thank you for the hospitality. read more

This place went above and beyond my expectations! My family and I got in super late after 11:30pm and the shuttle driver and the check-in guy could not be any nicer. The rooms were clean and the beds were comfy. The breakfast was the standard: eggs, sausage, biscuits, cereal, coffee etc. The morning staff were just as nice read more

We were amazed at the 2 levels of this double queen room. My kids said this room has got UP Stuff. Loved the layout and giving the kids a separate option to watch their tv. Made for a super cool and better family sharing evening. Kids all enjoyed the shower time in the different shower with no curtain. Wait what Continental breakfast is back. Hot or cold breakfast choices in the morning. We loved picking out what each person wanted comfy in our pjs without having to go get something. Pool area looked really nice and it was great to have vending machines and ice in a central location at the hotel. Definitely keep this place on our list to stay again. read more

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Front desk employee was very accommodating. Unfortunately my room left a lot to be desired. The bed was comfortable and clean. The bathroom was in good condition. However the rug was filthy as was the one armchair. There was an odor to the room that was nauseating. This is an older property in need of a facelift. If it hadn't been midnight by the time I checked in, I would have left. I'd check out your room prior to spending the night. read more

The staff at this location are incredibly friendly! The rooms were clean and the breakfast was great. I normally don't like hotel eggs but they were very good! Highly recommend this location. read more

It's nearly midnight on a Thursday of the Fourth of July weekend, most of the town was closed at 9pm, haven't actually used the beds yet but I just want to say.....SHEILA at the front desk is AMAZING!!!! I don't want to get into the specifics but she went ABOVE AND BEYOND for us. Thank you Sheila!!!! read more

This is a pretty average hotel. The layout of the 2 queen suite is awkward with the spiral staircase. The lighting is not nearly bright enough, there's nicked furniture everywhere and the pool location in an empty basement is weird. The hotel could use a refresh. Having said that, the beds are comfortable, the rooms are clean, the staff friendly and the breakfast solid. I probably wouldn't stay here again. read more

This place is deceptively amazing. It doesn't necessarily look striking from the outside (dated), but it is clean and exceptionally well-managed. The room was terrific, the beds were terrific, the staff was terrific, and the breakfast was terrific. The breakfast provided was provided until 10 AM instead of the often 9 or 9:30 am, and the man running the breakfast was friendly, attentive to details, always restocking and checking, cleaning and disinfecting vacated tables and chairs immediately. The cookies at 6 pm in the lobby were delicious and there was not a thing to complain about! We have been to Traverse City many times, and have stayed at more expensive places and not had nearly the positive experience that we had here. Great! read more

Great location to stay here in Traverse City. They offer free breakfast served from 6-10am even during this Covid-19 time. All items individually wrapped. Only 35 min away from Sleeping Bear Dunes and only few minutes from Front street with all the shops. Rooms were clean and somewhat updated. Mine came with a fridge and microwave & iron & ironing board. However during this COVID time they are not cleaning rooms daily unless you request them too. Staff was very nice. Only dislike that I have is the noise you here in the hallway from the door. I like to sleep in and I git a wake up call every morning with all the early birds that were checking out of their rooms. Hotel is pet friendly but you can not leave your pooch unattended in your room. Cost is an additional $20/day to have your dog in the room. They don't have any dog bowls or anything for the pooch so make sure to bring all your own stuff. read more

Interesting hotel. I think it must have been a motel at one point and it was converted. If not, it has some odd design choices. It was a good place to rest and sleep except for when other guests decide to run their mouths out in the hallway. With the way it's designed it gets quite echo-y and amplifies the sound. The bathroom was weird... the shower with the half-sized fixed shower door was not made for someone that apparently thrashes around in the shower as much as I do. The sheets on the bed were really tight after maid service makes the bed, so you pretty much have to pull it all apart to get under the blankets. And then, they are pretty short for some reason. The best parts about this place though were the breakfast (although the dining area is small so plan accordingly) and the shuttle that will take you pretty much everywhere you want to go downtown. You don't have to usually wait very long, either. read more

Overall, a fine stay. Definitely wouldn't have been happy if we paid peak season pricing. Could use a good clean. Splatter marks on the wall. Shower had some pink mold/bacteria. Carpet was dirty. Tissues were rougher than sand paper and thinner than tissue paper. Almost impossible to keep bathroom floor dry with the half shower wall. Loft was nice with kids going to bed early, but can hear every hallway sound. Pool was cold, gritty on the bottom. Breakfast was good, but out of many items, so waited for them to replenish. Coffee maker in the lobby was awesome. read more

Great hotel and super friendly staff! Free shuttle to and from the hotel was a plus. I didn't even know they had that. Saved us $40 by not having to take an Uber. The room was your basic hotel room, nicely decorated, and clean. Breakfast was also your basic hotel breakfast. I would 100% stay here again next time I come to Traverse City. And it's dog friendly so I can bring the pups too! Oh and as a bonus since I am a rewards member we were given the option of late checkout. I got to sleep until noon. read more

Wehat a wonderful hotel. I was a little worried upon arrival. It's obvious from the design that this is an older hotel. My worries increased when I realized our room faced the road and was right by an exterior exit with an ice machine. To my absolute surprise, everything was wonderful. The entire hotel is well maintained inside and out. My room appeared to be recently updated. Neither I or my dogs heard a sound all night. So yes, they are pet friendly with a $20 fee per stay. I would definitely stay here again. They do have an inside pool, but I didn't use it. read more

Wasn't a good experience, some of the staff was some sketchy young kids that were in and out of rooms cleaning them it looked like. This place also smells really weird. Not like the normal hotel smell. It was extremely musty. read more

I was very impressed with this property. Stayed 2 nights in March. GM Jian Blair greeted us and we very friendly. Gave a great property overview. King room was spotless, decorated well and comfy. Had desk with 2 chairs. 1 upholstered sitting chair, microwave and mini fridge. We found the place very quiet and nice wide halls. Pool was sizable and enjoyable. Breakfast had many GF options, almond milk, eggs, sausage, bacon, fruit and more. All staff were friendly. We would stay here again for sure. read more

I am absolutely floored by the front desk and their level of service. Shelia is one of the nicest people I've ever met. Traveling with my disabled kids has been difficult to say the least... but she was reassuring! The kindness she showed my dogs meant the world to me as well! Thank you! read more

The Best Western Plus has been a pleasure.  The lobby is clean and inviting.  I immediately noticed the computer and printer area.  The front desk attendants have been courteous,  polite,  and a treat to deal with.  I don't know if all hotels are similar, but I do appreciate the sweet treats available at check-in. The room we stayed in with 2 queen beds was clean,  organized,  and comfortable.  I appreciate the outlets available on the nightstand,  since the wall outlets were all in use.  The desk also had a pair of outlets that included a pair of USB outlets too. I found the bed too firm and the pillows too fluffy/squishy,  but I'm used to memory foam.  The TV had good picture and a decent selection of channels and cooling/heating unit did its job.  The hotel's pool area was remarkably clean and inviting,  aside from being too hot in temperature.  I was surprised that the pool's height went to 11 feet but my daughter enjoyed the 3 beach balls and 2 pool noodles to play with.  The breakfast buffet was clean,  organized,  and stocked with the usual suspects: 3 or 4 different juices,  yogurt,  hard-boiled eggs,  scrambled eggs,  sausage links,  biscuits and gravy,  make-your-own waffles,  English muffins,  bagels,  pastries,  mini muffins,  cereal,  coffee and milk (from what I can remember)  I can see us definitely staying at the Best Western Plus again for a variety of reasons. read more

They have grab and go breakfast! We loved our stay here. Carrie was amazing at checkin. I messed up the reservation and she fixed it for me and didn't make me feel stupid for it. every person we came in 'contact' with was amazing. The bed was so comfy and the shower was amazing! Really hot water and the water pressure was great. We will definitely stay here again next trip to Mi. Thanks for the great stay! read more

We stayed here for several nights when a family member was hospitalized in Traverse City. Our room--like the entire hotel--was spotless. It was also very comfortable and extremely quiet. The best part about this hotel, however, is that every single person we encountered was so very friendly and kind, going out of their way for us. We will definitely stay here whenever we are in TC. read more

What a pleasant experience! Our room was on the first floor, conveniently placed to the ice and vending machines, and to the entrance door. Parking was right outside and super easy to access. Clean rooms. Clean bathroom! Every piece of equipment was functioning. Delicious waffles and breakfast foods. We had the pool to ourselves, which was awesome. Not far at all from downtown. Tucked in with a pleasant view of wooded area in the back. Not noisy outside - even close to the main road. A stone's throw from 7-Eleven. Quiet neighbors/guests. Kind staff. A+! read more

The room was very clean, bed was comfortable, breakfast was good- standard hotel fare, but warm and fresh. We took our puppy and they fawned over him. He loved it. If you're going w/ a pet they are very friendly, and close to a park/ streets to walk on. It's very centrally located, short drive from the peninsula and downtown, the front desk is helpful in finding things to do. Recommended! read more

Always topnotch customer service! BW in TC is one of the nicest places to stay. The front desk representatives are so accommodating and cordial. The breakfast bar is tasty and many choices are available. read more

Really super cute place. We got a room with a loft and it had a fridge coffee maker. We were traveling with our 2 dogs and they are dog friendly. You would never know they were dog friendly because it was so clean and no where did I ever get a hint of dog. Located on the main drag with a shuttle and breakfast ! Cookies at night! It also has a indoor pool that kids would adore. We will be back! read more

I had planned to go camping this summer with my mom at our 2 good sized dogs. Several days prior to our trip, my mother had a massive heart attack. EMS wanted to take her to Traverse City Munson Medical Center. Knowing how well Traverse City was known for summer tourists and vacationers I was sure I would never find a place to stay at such late notice especially having to find somewhere that would let me keep our two dogs with me. After calling around to hotels and motels the hospital referred, there is only one that would accept pets, and although they did not have a room open for the hospital rate, they opened one of their best rooms for me and my Labrador Mix and Basset Hound at a substantial discount that I would not have imagined. My room was/is beautiful has a spiral staircase to a loft with a second queen bed I did not need. Its absolutely spotless and although I did not request it it has a refrigerator and microwave. The quality of this room just tells me that they assuredly did not have anything else but they were willing to open up one of their more expensive rooms, to me, at a discount to help me out at a difficult time. I feel like I have been treated very compassionately, like family from my first phone call to Traverse City Best Western Four Seasons, through tonight and I still have a few more days left. The next time I come to Traverse City no matter what the situation I don't see myself staying anywhere else. - thank you read more

Best Western Plus Traverse City - Never expected a spiral staircase, it's beautiful and so is the Loft above - Hotels Near Me - Traverse City, Michigan

It was a nice place very quite didn't hear anything room was cute too . Customer service was great

The staff here is phenomenal. We had unusual circumstances and the front desk attendants on both day and night shift went above and beyond to help us. Even the cleaning staff were very friendly! read more

I would definitely recommend this hotel! Very clean, quiet and air conditioned. Staff is very nice, breakfast is great. Conveniently located, about a 5 minute drive to downtown Traverse City. A+!!! read more

We were skeptical when we checked in based on previous bad experiences at Best Western hotels. We were happy to be proven wrong. Carrie checked us in quickly and efficiently. She was very helpful and accommodating. She even helped us solve a small issue to help us with our dogs. The renovations were nicely done and the hotel is in a great, central location. I would highly recommend this hotel. read more

Got price gouged for $400.00 for 1 room 2 beds for 1 night. Spiral staircase (metal), led up to second bed not very ethical or safe wife cut foot on back of stairs. A/C DIDN'T WORK but was refunded small portion of the room fee. The room was dark and dingy even with a skylight that helps a little but not enough. Newly remodeled bathroom was small and had an awkward layout shower only too close to stool it was crampy. The floor was lumpy/uneven and felt unfinished underneath the carpet. Handicap and elderly people should be careful walking. THE ROOM # I WE STAYED IN WAS 132. Breakfast area was nice but small . Food was good, coffee nice and hot. read more

Have spent the past two weeks at this facility and can't say enough good about the staff. The morning greeting from Judy and her coffee refills, desk staff Christy, Angela and Carrie... all helpful and informative and smiling. The place is also quiet.... VERY quiet. For someone that spends a disproportional time on the road, this is IMPORTANT. So... a heartfelt thank you to all read more

We went on a last minute trip to TC with our dogs this weekend. We had a great experience! Each and every staff member was pleasant and helpful all weekend. Breakfast foods were basic but great. The property was very clean. There was a nice neighborhood to walk dogs and a city beach several blocks away. We were also in a great spot for day trips to many other great beaches/towns. The staff at this place made everything so pleasant!!! I am looking forward to visiting again! read more

Just in the area for the night, looking for a cheap, yet clean and good hotel. We sure did find it! Just upon arriving, we were given a discounted price for our stay (which is always a SUPER huge plus in my book!). Parking was easy, receptionists were very helpful, and better yet our room was nice and clean. Can't ask for more! Breakfast was delicious. They had way more than your normal hotels who usually just offer bagels or toast. My only complaint is they might want to have a direction sheet on how to use the waffle maker. Seems like many people didn't know how to do that. We loved it here though! Very close to the city and we will be back again! read more

Not bad for a Best Western! I came during Cherry Festival and it was very busy but convenient and clean.

Very pleased with our stay. Beth at check in handled the computers being down very well and still got us into our room in a timely manner. The room was very clean and quiet. Better than we expected. read more

Ignore the reviews that are a few years old about the facility appearance. Recently updated and very clean. The staff was exceptionally friendly. The breakfast had a nice selection of healthy food and comfort food- the waffle maker had 2 batter choices, a flax seed mix and your traditional! The area was kept constantly clean. 2 minor complaints- for the time being yet, dog friendly. They keep a few rooms for such travelers. One poor dog yipped in the evening and then in the morning (but not during the night). Still a mild distraction that I voiced to the desk and was told they may rethink their policy. Also, I paid through hotwire but saw on my statement the hotel also charged my card. When I called to inquire it was immediately taken care of and was told it was a training issue with new staff. So a few minor issues but the facility quality and attentive staff would bring us back. read more

My go to place in traverse city. I have 2 yorkies so fun to travel with them. Hotel staff very nice and helpful. Will be back fire sure.