We were checked in by Rena who greeted us kindly and found us a lovely room 231. It's a three floor hotel and there was a wedding party who booked rooms so the place was bustling with activity. Our room had a balcony over looking the parking lot, a couch section with a king bed. Everything was clean and aesthetically pleasing to the eye. We were very surprised at how quiet it was while we slept for having a wedding party occupying the building. There is a bistro on site with times posted for a quick bite to eat mid day or first thing in the morning. Location of the hotel were by many restaurants and wineries so the going out options are endless. Rena even gave us a few suggestions that were written up on paper with phone numbers of local wineries that are favorites. read more

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Great hotel with wonderful staff. Room was perfect- no issues. Laundry is $2.00 a load-quarters only (not free as a previous review stated) Plenty of space in lobby to lounge, eat or work. Dinner food was quick and good and the two ladies were friendly. read more

Courtyard by Marriott Traverse City - Standard king room - Hotels Near Me - Traverse City, Michigan

As a Marriott platinum elite, I was very disappointed in this location. The room was fair, but considering what I paid not at all worth it. My biggest issue is that the glass in my room was held together with packing tape. That is absolutely unacceptable to me. the management said they would look into it but I never heard anything. I believe I should've been given some kind of compensation for that. Need benches outside so you can sit to wait on people. Need trash cans outside on entry circle as well. read more

Courtyard by Marriott Traverse City - Entry - Hotels Near Me - Traverse City, Michigan

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Spent the weekend here for a wedding. Pool was closed. Hours for the Bistro were strange. Air conditioner wasn't cooling very well. 300.00 a night was a complete rip off. I'm never staying at a Marriott again . read more

First the room, it was designed by someone who knows nothing of hotel design. The AC/Heat unit is next to the bed when they could have simply put the bed on the other wall! So all night you have something blowing on you! The door is 2.5" short which in case of a fire would draw your oxygen​ and allow smoke to fill your room but it also makes it very noisy! So nice for an adult man to try and sit on a toilet​ that is 8" from the wall! The shower was dirty and moldy and the floors were filthy in between the grout. The shampoo was saved from the last guest as it was almost empty and the bottle had been squeezed before. Now after 35+ years as a Marriott guest with one of the original awards program numbers and Platiumn Life Time Elite status you would think I would deserve better, WRONG! In my 35 years,​ I have complained only 3 times with thousands of stays internationally​. THIS IS BY FAR THIS WORST MARRIOTT I HAVE EVER STAYED AT AND I THINK YOU MAY WANT TO READ THE OTHER NEGATIVE COMMENTS BEFORE STAYING THERE. I WILL NEVER GRACE THEIR DOORS AGAIN! read more

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Five star staff at a two star hotel= 3 stars We've had great interactions with front desk staff who are always ready to help and quick to respond to requests. We have really appreciated them during our visit. Definitely five stars for the staff! The hotel itself was disappointing. Our first room seemed okay at first glance but then the bathroom was in really rough shape. The wallpaper was rolling up from the bottom and peeling from the seams, there was mold on the wall, and rust and grime lined the edge of the shower. I called the front desk who found us a new room right away. Our new room was next to the elevator but we couldn't hear it at all, so that was fine. The bathroom was better but the shower still needs some updating. The drain was slow and the shower could use some caulk. It was a little rusty in the corners but at least the wallpaper wasn't peeling, so that was a win. There was a stain on the sofa, so we put a sheet on top of it. It was super uncomfortable anyway so it didn't matter much. The hotel is about 4 miles to downtown, so I'm guessing that's how they can charge top dollar for these digs. This is considered a category five hotel by Marriott, which is really shocking. It should be a category two at best. read more

Where do I start. The decor of the rooms makes no sense. First time renting a hotel room and only one first could see the tv. Had to watch tv on your side. I had to lay my head at the bottom of the be to watch tv while my husband at the head of the bed. The air system needs to be updated I felt like I was in a motel instead of the Marriott. Then if you need to have a mask on before entering the building why don't the maids have them on seen a maid on 3 occasion cleaning rooms without a mask on. As I was in the bathroom I noticed broken stains along the bathroom door. Then don't let me talk about the Starbucks down stairs my breakfast sandwich was made with hamburger bun. The shower is so small if you are a big man you can forget out taking a shower. I just can't get over there layout of the room read more

Courtyard by Marriott Traverse City - Who sleeps on their side ifs it two people in the bed one will not be able to see the tv pour design of the room. - Hotels Near Me - Traverse City, Michigan

We booked this online hoping it was acceptable, we were super happy from the minute walking in the door! The long was clean and very inviting, the hallways smelled clean , once we made it to the room it felt like someplace I would call home, super clean and acomidating , the beds were obnoxiously comfortable my wife had to keep elbowing me becouse I was snoring so loud ! ( sorry) We travel north 2-4 times a year and will stay no where else than here! Thank you ! read more

Not, repeat NOT a Courtyard! Sign advertises that it is a Courtyard but once inside it is a Bonvoy. Place is really nice but more for snooty crowd. Don't even have free water in the lobby. Have a small bistro but gee for 169 a night could have complimentary coffee read more

Really friendly staff, free laundry and overall nice facility. Cleanliness wasn't very impressive. There were what looked like fruit flies hanging out in the sink and some not so pleasant greenish blackish growth in the walls in the shower (mold maybe). A little underwhelmed overall but not horrible. read more

My husband and I stayed one night here and it was on a Thursday night in July. The hotel is about 15 minutes away from downtown TC. The hotel is in a very busy commercial area with chain stores and chain restaurants. It is 180 different area then going to downtown TC. I didn't feel like I was on vacation but one of those hotels off a busy highway type of feel. We used points and essentially the stay was free, so hey, I cannot complain that much. We stayed in room 301 with two beds. The hotel/lobby/pool area was clean and comfortable. The hotel has a more modern bold design, which I appreciate. Our room was spacious enough for a one night stay. However, there were some stains on the carpet. The bathtub/shower and toilet are separated from the mirror and sink. There is an extra shelf above the sink and below the mirror that is convenient for extra room/space. The water pressure of the shower was very nice. My husband in the morning went to the café area of the hotel to get us coffee. They serve Starbucks, but the stand isn't an actual Starbucks franchise. Therefore, the lady serving the coffee didn't seem as trained in Starbucks coffee as an actual barista. Therefore, my husband struggled a bit with getting out orders right. We were going to stay another night but due to it being a weekend (Friday) we couldn't use any points and the rate was about $349.00. Pretty pricey in my mind for a non-water front and commercial area. read more

There you'll find more comfortable seating in front of a larger screen tv. Also included in this open area is their business center with a computer and printer. The rooms are nice and the service is good. If you aren't going to stay lake front, then I highly recommend staying at the Courtyard in Traverse City. I stay at this Courtyard a lot, almost every time I'm in Traverse City (except the summer, when they HIKE the prices). It has recently been renovated, and because of the new "bistro" area, they no longer offer the free breakfast option. However, the new lobby is very nice. In addition to the lobby and the connecting bistro, is a nice lounge area. This area is nice for meeting people, waiting on others, or just relaxing. It also has a great Big Screen, and on the right night with a few beers from the bistro, can be a really fun area. The rooms are nice and clean, and I always opt for the hottub! 4 STARS read more

Completely remodeled, this Courtyard is now very nice and modern looking. I wish they had made these changes in 2009 when I stayed here for almost 3 months for a project. They now offer starbucks coffee in the lobby, and all the light fare/pastries are available all day. They also have a full dining area. Ask for the rooms with in-room Jacuzzis. Awesome! read more

This is a nice Courtyard, albeit a bit far from the lake. It is more in the commercial, strip mall area of Traverse but just a quick 4 mile drive to downtown TC. The room was clean but basic, the lobby was modern, service friendly. There is a small indoor pool and hot tub that was mostly empty while we were there (mid week) We'd stay here again unless we wanted to pay a bit more to be closer to downtown. read more

This Courtyard by Marriott is a very special place. May 20, 2014; my 59th birthday or as I prefer to say, rebirth day. On May 20, 2013, diagnosed, with aggressive lung cancer, I underwent a surgery that removed my left lung. I survived the surgery and was reborn that day to fight a grueling battle to recover, in the succeeding months. Well into the autumn and winter, I underwent very powerful and intense chemotherapy. The only place we went, besides home, the hospital, and occasionally a restaurant was Traverse City, MI. What does this have to do with the Courtyard by Marriott, in Traverse City, MI? More than one can possibly imagine is how much. During this period of time, my loving, nurturing, fiercely loyal and in all ways beautiful wife was the general in the battle, for our survival. Part of winning that battle was dragging our weary bodies and spirits to Traverse City, from Chicago, to help recuperate. We needed a hotel that understood the special needs of the experienced traveller not just the tourist. This hotel is for both the pros and people seeking the casual enjoyment that goes with a holiday in Grand Traverse County. We had stayed at the Courtyard once previous to the surgery and were very favorably impressed with the property. We knew that we would have no problems there, that one routinely experiences in other hotels. What makes the Courtyard by Marriott, in Traverse City, MI special is its general manager Brian and his front desk manager Lisa. This is not to say that everyone who works under their leadership isn't special, they are. The dedicated people who work in this hotel, put the guests needs and comfort foremost, the moment they start their shift and beyond. The staff is exceptionally well trained and it is obvious. Every detail, down to the fact that there are no scraps of anything on the floor is attended to. These are the hearty and ethical people that proudly call there home area "True North." We have stayed at the property five times, for a total of 35 days. We have used every amenity the hotel lists on their web site. Everything is as good as it is represented. If you find anything to your dissatisfaction, the staff will make it their immediate priority to satisfy your need. The pool, sauna, whirlpool area is clean, well-ventilated and sanitary. This goes the same for the workout area. The lobby is obviously the work of a talented interior designer. The Starbucks coffee bar is ready early and free to the guests. The formal Starbucks Coffee store is on the other side of the lobby and prepares the more elaborate creations and teas. At least one person, on every shift is a trained barista so you will not be disappointed. The counter-service restaurant area serves a simple good, fresh menu not the usual frozen, warmed-up fare of most hotel lobbies. The lobby dining / meeting area is well designed and perfect for dinner, a drink, coffee or a team morning meeting. Lobby televisions are available, in seating nooks, for one or many, to watch. The advantage of this design is that the whole lobby doesn't need to watch a program that a single person wishes to view. Also, I believe the volume on these pod TVs is regulated to reach a very sufficient but not annoying volume level. The lobby is truly a good place for the individual traveller to get away from the room, for awhile and relax in the company of others. Ice cream, who likes ice cream? Beside the front desk is the "Pantry" which sells cartons of ice cream and a variety of cold or warm snacks. Simply make your selection, show it to the front desk attendant then enjoy it in room or the lobby. Just outside the front entrance is a nice seating area. Behind the hotel, is a fenced in courtyard seating area with a fire pit and comfortable outdoor furniture. Very nice and casual. The rooms are impeccably clean and serviced daily. The plumbing works in every room I have ever been in, including the master suite with a whirlpool, in the bedroom. Some rooms have balconies and some don't. Really it is a matter of preference; simply ask. Free cable TV and wireless internet is included, in every room. The floors, walls, and ceilings are well insulated. I have never had a bad night's sleep here. This hotel does not seek or cater to the raucous crowd. I would say it is more of a business hotel during the week and family / tourist crowd over the weekend. This is a popular hotel for all the described reasons so be sure to book in advance. Across the street is decent mall and familiar restaurants. The hotel is located no more than ten minutes from Front Street, the heart of Traverse City. In conclusion, on May 20, 2014, my first rebirth day, my wife and I came back to our room after a great day of hiking at Sleeping Bear National Seashore. Our week in Traverse City was coming to an end. We came back to the room to find a birthday card, with happy rebirth day greetings signed by the entire hotel staff. Quality. Try this well managed miracle. read more

I am a Marriott member and my stay here was very nice. I was there for work. Everything was easily accessible. They have a pool, hot tub, and a fitness center. I was able to print things out for work, they were able to mail things out for me, they were able to hold some of my bags at the desk before I was able to check in. They also allowed me to send a box of materials I need for work to them and held it until I got there. I would not plan to go there for breakfast or dinner. Breakfast is OK but dinner is not. I gave it four stars because the dining there is not great. There's also not a ton of restaurants around the area. It is however, across the street from the mall. It's about a 15 minute drive to downtown, Traverse City which is probably where you would like to dine anyways. read more

Nice and clean rooms. Nice staff. But with the price I paid to stay here one night they should have a free continental breakfast. It is located very close to shopping. Not alot of good food places around this town in my opinion. read more

The staff here is amazing. I had an allergic reaction to something the first night BUT the following day housekeeping left me a note apologizing. They washed my linens and towels separate. All the people working there are lovely. The only downside is that I wish it was closer to the fun in downtown. Wonderful for business travelers that are staying in town for a night. read more

Reserved a handicap accessible room several months in advance and confirmed three days ago. Staff called us after our plane landed and said room was not available and offered regular room with shower seat rather than roll in shower for our wheelchair family member. Staff provided no reasonable explanation for reversal in room availability and would not call other Marriott locations to assist us. Ended up paying far more for a lesser location due to last minute purchase. After several years of repeat business we are saddened by this outcome. read more

Stayed here on the last night of a long trip in the midwest. Check-in was fairly easy and we made our way up to our room on the third floor. The room is exactly what you'd expect in a Courtyard, but the floors made every footstep seem very loud. I'm not sure how annoying this is to the people on the second and first floors, but I felt that I was annoying them. We had two beds, a nice LG tv, and the standard Courtyard Paul Mitchell products in the bathroom. The one thing that bothered me about the shower was a high squeaking noise during my entire shower coming from the plumbing. I decided to eat downstairs for dinner (very rare), and when I got to the counter to order, nobody was there. Then the guy pops out from the kitchen and takes my order and then proceeds to go back into the kitchen to make it. The food was fine. I had a hummus appetizer and the turkey BLT. Both were decent--my expectations weren't too high as all I wanted was a half-decent dinner to get me to Moomers afterwards. Everything else was pretty average. The location isn't ideal for beachgoers but it was ideal for getting to the airport the next day. Nothing great to report here, I'd have no issue staying again. read more

Stayed on room 330. Room was clean, easily accessible. Hotel lobby is roomy for a hotel in this area, perfect for meeting coworkers/work associates. Free WiFi, bonus. Bistro in the lobby will accommodate your food needs if you choose to stay in. Would definitely return to this property. read more

Hotel is currently under renovations, nearly complete. We are happy we took a chance on booking a room here- never heard a peep of noise or had any problems while construction is being finalized. Rooms were fabulously clean, decor was lovely and updated. Fitness center was tiny, but functional -contained a couple of cardio machines , some hand weights, was stocked with machine-cleaning wipes/ hand sanitizer/ water and towels. Bed was comfortable and room boasted a giant jacuzzi tub, which was fantastic. Restaurant on site had healthy fresh vegetables ( carrots and celery sticks) to go with a hummus platter and fresh fruit which is also great for kids or raw foods/ vegans. They also offered a variety of other decent food options and top-shelf cocktails. Bar service was lovely. read more

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Terrible service! My boyfriend reserved a refundable room and canceled by phone the following day. We noticed a credit card charge the day after the stay and called for clarification regarding the charge but they claimed there was no record of the telephonic cancellation and they refused to refund any portion of the reservation. Book anywhere else unless you want to be robbed! read more

The staff here is amazing! My room was clean and comfortable! The pool area was a great "get away" for me. It was clean, tidy and we'll maintained. The Bistro had good food. I stayed for a week and it didn't get "old". I love this place and will stay here again. read more

Courtyard by Marriott Traverse City - Back yard retreat with a fire pit. I love this! - Hotels Near Me - Traverse City, Michigan

Recently stayed 6-13-2020, due to COVID the pool was closed, the Gym was closed, Grab and go Breakfast. Bathroom had hair on the floor from previous guest. (yuck) the King bed was like sleeping on the floor. Pulled mattress from HB and YUCK, don't think they had cleaned in months. And what tops this off we paid over $200 for the night.....I expected much more and I'm pretty easy to please. read more

The first time I stayed at this hotel I had a good experience, however I was extremely disappointed by the service during my recent stay. When we arrived, the shower had clearly not been cleaned as there was a huge clump of dark hair on the bathroom shower. I very nicely informed the front desk the next morning and requested that our shower be cleaned. However, when we arrived that night, house keeping had clearly came to the room yet the shower was still not cleaned and the hair was still on the wall of the bathroom shower. read more

Extremely disappointed in the management at this MOTEL. I booked a two night stay for this upcoming weekend and two days before my arrival they emailed me to tell me they wouldn't honor the discounted rate because it's a busy weekend and they could sell the room for triple what I booked it for. I had previously used this discounted rate at their motel in May of this year and had no issues. As a Marriott Platinum Rewards member I am extremely disappointed in this specific motel and will do my best to avoid it in the future. I understand now that their policy had changed, however, the two day notice is unacceptable for a reservation that I booked over 3 months ago. There are so many choices in Traverse City to stay, I would look elsewhere or beware they might change their policy on your existing reservation. read more

I am a regular of this hotel. The spaces are modern, comfortable, and aesthetic. Designed in such a way to allow gather spaces. Excellent food for a hotel in this class, but it's not free food. Full bar too. The only negative is that it's a bit over priced for the class of hotel and the staff are not friendly. read more

I stay in a lot of Marriott properties. I normally don't like Courtyards. This may be the best one I've stayed in. People are polite. Rooms immaculate. Good pool. Not noisy. Location is not bad for all the Traverse stuff, including downtown and Dunes, etc. Lots of food options. The wifi doesn't require a password. And they have some food and alcohol in the hotel. Only gripe: No pay per view. read more

We managed to secure accommodations here after our original Traverse City hotel fell through (or rather, was not even remotely what we expected). While pricey, particularly for a Courtyard, we had an excellent experience. The rooms are clean, well appointed, and appear to have been updated recently (for a more modern look). We stayed in a room with two queen beds, and both were extraordinarily comfortable; coupled with the blackout curtains, I slept better than I have in ages. The bathroom in our room was small but functional, and the water pressure in the shower was excellent. The sink area, which includes a coffee/tea maker, is located just outside the bathroom, across from the mirrored closet. I actually like this arrangement, largely because it allows one person to use the bathroom while the other person gets ready. (Bonus: the mirror doesn't fog.) This Courtyard also had one of the most punctual housekeeping staffs I've ever encountered. Between 9:30 a.m. and 10:30 a.m., housekeeping had already made it to the third floor (the top of the hotel). They restocked towels, emptied the trash, remade the beds (sprucing up my modest attempt to do so), and refilled toiletries. Our housekeepers also made a point of leaving a pleasant note on the hotel notepad each day. We didn't spend a lot of time using the rest of the hotel's facilities, but there's a decent pool/whirlpool area with a fitness room. The fitness room is a little sparse on equipment, but it's fine for squeezing in a quick workout. The lobby also has a small restaurant and sundries store. The location is decent: you're about ten minutes from TC's downtown area, ten minutes from the airport, and forty-five minutes from Sleeping Bear Dunes. You're also close to the mall, if that's important to you. Overall, it's a great hotel--just pricey, even for the area. read more

We stopped in here after 14 hours of travelling and a strange experience trying to check into the Great Wolf Lodge. The woman at the front desk was very helpful and quickly got us into a room. It was clean and exactly what we were hoping for. We stayed for two nights and enjoyed the breakfast, Starbucks coffee and bar. Our only complaint is that our sheet s were not changed even after we spilled coffee on the sheets that left a visible stain. Would definitely stay here again. read more

This hotel and this staff was incredible every single night. I stayed here for two weeks on a work trip and was not disappointed by anything. It felt like home to me and I don't want to leave. The breakfast was delicious, Steve is hilarious and charming and amazing at his job, and Renee was phenomenal. She worked the front desk and made sure everything was right and everyone was happy. She made me feel safe and at home and I'm going to miss her. If you're looking to stay in Traverse City and have a home away from home experience, please come to the Courtyard by Marriot. They all love their jobs and what they do and it shows. read more

Just got back yesterday for a weekend away in Traverse City. I know online they show great photo's of the hotel lobby, bistro, rooms, etc. Now most times hotels do not closely resemble these pictures, but the COURTYARD does! From calling the hotel direct, to check in, calling the front desk, etc. - everything was great. Room was clean and nice, every day we had a personalized note from our room attendant, plenty of towels, lots of pillows and they even asked why I was visiting when I booked the reservation (I am a Marriott rewards member) and they left a birthday card for my husband (this is why we were visiting) and even included a birthday cake sticker on our hotel room key. It was small and corny, but it was nice nonetheless. I cannot wait to come and visit this hotel soon - hopefully this summer!!! (also hotel is a GREAT value for the money-close enough to attractions via car!) read more