Service - horrible, lack of experience, cooperation, Didn't respond to concerns both emails or…read morephone calls Quality of work- Can't evaluated because they didn't do much at all

Had to make 3 calls just to get someone to answer a simple question. No answer from the point of…read morecontact. Redirected to a second person who never returned my call. Finally the receptionist stepped in to help, not good at all!

Gloria Lamonica is your employee who works at Bishlop's Landing North. She is outstanding and is…read morealways there to answer questions and give any assistance she can. I was a new resident last summer and she was a big help getting me up to speed on Bishop's Landing HOA. Gloria is an employee who you should be proud to employ. Kudo's to Gloria. Barbara Fleming BL NORTH

We are attempting to obtain approval of our HOA's Architectural Review Committee for an improvement…read moreto our property in Bishop's Landing. Roberta has been an immense help in our effort. She is extremely responsive and continues to assist throughout the process.

I'm a property owner who has worked with other management companies in the past and switched to Del…read more302 a few years ago. In simple terms, you want to feel confident that your management company is taking good care of your property while also taking good care of renters, and Del 302 does an excellent job of both with an impressive attention to detail. They're also adept at using technology to analyze market trends and implement competitive pricing. It's extremely reassuring to know that whatever challenges or issues arise, Del 302 will respond in a timely, professional, and thorough manner, both to renters and to me. Highly recommended!

When you're planning your next visit this is the company for you! They are professional and…read morefriendly and understand your needs . They have a vast inventory of locations to make your experience exactly what you want. Whether it be an intermit alone time , family trip, or time with friends . Price is just right for an experience you didn't know you needed. Book for now, summer vacations, special events (bridal parties, bachelor, week of weddings ). Thank you guys for a wonderful experience. Will be booking again

Fantastic agency. The entire staff was friendly, eager to help and terrific to deal with. We…read morearrived in town and there was some confusion about the unit we originally rented. We relayed our concerns to Grace and she and her staff immediately resolved the issue and took care of everything in an expedient manner. This is an authentic review...not associated with the agency...a one time (and plan on returning) customer!

From the owner: Full service real estate brokerage firm specializing in the sales, vacation properties along the…read moreMaryland, Delaware beaches... From St Michaels to Prime Hook and as far west as the bay bridge. Our “property services” division has assisted many homeowners in knowing they have a qualified professional company looking after their second home, investment or the property of their elderly parents. We are a local family owned business looking out for you and your property, for more than 45 years. Call today to schedule a meeting to discuss how we can assist you.

We rented a beach home from Resort Quest this summer, and fortunately we survived, but we will…read morenever do it again. In addition to the general run-down nature of the house (mouse droppings, soft spots on the floors where there appeared to have been significant water damage, doors and windows that didn't work, musty odor), I noticed some decay in the deck supports that caused concern. While the front-line staff at the Resort Quest office were appropriately concerned, the woman in charge of Customer Relations was disinterested to the point of rude. Ultimately, I called the City Inspectors office AND THE DECK WAS CONDEMNED. Please note - Resort Quest Realty rented a house that was deemed by the City Inspector's office to be UNSAFE FOR HABITATION. Never, never, never again - clearly, this is a company whose powers that be are completely unconcerned with the physical safety of their renters.

I would give this property mismanagement company zero stars if I could. When I first bought into…read morethe development, it was a nice condo community. Now because of Blue Sky not enforcing HOA rules; and not keeping up on their responsibilities (trimming landscaping, weeds in parking lot and sidewalks, untagged cars in parking lot; shutters falling off buiding) the neighbor has gone greatly downhill. ITS TIME FOR BLUE SKY TO GO AND FOR US TO GET A DECENT PROPERTY MANAGEMENT COMPANY!

DO NOT HIRE BLUE SKY MANAGEMENT!!! They are NOT responsive; they do not fulfill their…read moreresponsibilities (they don't trim landscaping shrubs and bushes; cement parking blocks in parking lot are broken and crumbled and not replaced; shutters fall off building and aren't rehung; untagged, totaled cars are in parking lot). They don't enforce condo neighborhood rules and the look of our neighborhood has greatly deteriorated over the years. I THINK BLUE SKY ASKED FRIENDS TO GIVE THEM 5 star ratings...there are 4 people who rated Blue Sky with 5 stars on the same day 7 months ago, and none of them have notes with their rating.

I understand that South Bethany beach is awesome because I've been renting houses here for years…read more The problem is the companies who manage the rental properties. They would make you think that the home owners of the properties they manage are terrible people that have no interest in maintaining their own homes. In just over two weeks of staying in the same house this summer they didn't repair a broken toilet, bring the appropriate light bulbs for the bathroom, offer any compensation for a bedroom that flooded twice during our trip rendering it unusable for days, replace an empty gas tank for the grill, or repair dangerous bunk beds in the unusable swamp room. There maintenance staff is a full blown clown show that doesn't have an effectively communicating manager. How do I know this? I know this because every time some comes to the house they don't know why they have been dispatched to the house. The bottom line is try and find a house rented by the owner directly so if you have a problem you can contact someone who cares, not resort quest who has a ton of properties and don't care if you ever rent from them again.

Booked this resort May and wanted to cancel because of Covid shelter in place…read more No changes were made to their cancellation policy. It stays the same. If you move your reservation to a later date- high season- you have to pay the rates instead of them just working with you. Many times in the case of a declaration of emergencies, rentals will move you to a later date without charging you extra. This organisation only cares about the bottom dollar.

I bought a condo four years ago in an association that managed by these people. From the beginning…read morethey were absolutely horrible, poor communication with residents and very rude and extremely unorganized. I recently went to sell my condo and I asked for resale docs I was given two different prices. I also have not paid my condo dues in six months and was planning on paying everything at closing, which is three weeks from now but they threaten to put a lien on my condo and wouldn't accept to get paid at closing. The lien would have been filed Aug.1st and closing is Sept.13th. These people are really unreasonable and I would steer clear of using them to manage you home let alone your dog house. Also look at the reviews posted. One is by the owner which you can figure out which one is him and a couple of people they know including a window contractor that probably isn't licensed like the guy they had sent to look at my floors 3 years ago. Steer clear!!! Rude and unreasonable especially with everyone dealing with a pandemic, but when their family member died they needed time to cope and put condo owners on the back burner. What a joke! In my opinion I would never have them manage my trash can in front of my building. My 3 year old would do a better job. See pics attached.

My name is Chris Vedeloff. I signed up with Coastal Property Management after a very bad experience…read morewith a previous property manager. I was very hesitant to trust Mike Cullen with almost anything. After some issues arose in which I was helpless to handle from a distance, Mike went above and beyond to handle them, while making sure to look out for my best interests in the process. He and Lisa have shown that it doesn't require a huge company to handle things. What it requires is an honest team that cares about their clients. I would highly recommend them to anyone looking to have their property managed on the Eastern Shore. There fees are way more reasonable then other property managers and their polices and procedures are much better. I plan to utilize them as long as I still own my rental.

Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.