Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

My family and I have worked with Christopher and the Gallo Realty team to find several vacation…read morehomes for our visits to Delaware. He is always responsive and has made where we're staying the easiest part of our vacations. The properties are clean, convenient, and reasonably priced. Highly recommend whether you're staying in Lewes or any other nearby community.

I would give zero stars if possible. Avoid these people at all cost. Total scumbags. Pam…read moreNotarangelo and her client/homeowner Susan Ward at 331 Mulberry Street Lewes have refused to cancel our rental and refund our deposit in light of the current Covid virus outbreak and travel restrictions. Just complete and total scumbags. Jeff Lewis 310 435 7016

Such a GREAT experience! We had a big party in Ocean City…read moreand Pamela Aquilani Photography provided everything we needed and wanted! Portraits for families/guests, a big group shot (140 people on the lawn!) and wonderful candid shots of our guests mingling and enjoying each other and the event. Pamela was so easy to work with, totally drama-free and responsive. My only regret is that we don't have another event for her to photograph!

Pam was absolutely wonderful! She accommodated a last minute booking for me and my family. She is…read moreextremely talented and authentically captured who we are as a family. She doesn't use any weird filters and knows how to catch that perfect lighting- something that is only mastered by true professionals. She is a local and knows the surrounding areas very well- suggested the perfect location, collaborated on what type of photos we wanted (posed/candid/mix) and also the timing of day (this is key!!). The quality of pictures were perfection. Prompt communication and insanely fast turnaround time, especially during the busy summer season. Could not recommend her enough! Will absolutely use her again when we are back in Rehoboth. Thank you, Pam!!!

Pat Campbell White and her team were wonderful. they were extremely helpful in walking us through…read morethe selling process. Everything they did was top notch! Pat herself knows everything there is to know about the real estate industry. She was kind, professional and there to assist us whenever we had any questions. If you are searching for a realtor, then please call Pat! She will get it sold!!

From the owner: Delaware Coastal Real Estate experts servicing the areas Rehoboth Beach, Dewey Beach, Lewes,…read moreBethany Beach and surrounding areas. Pat Campbell-White, and Carla Scheder combine over 60 years of experience in the Southern Delaware real estate markets. Pat Campbell-White's commitment to her clients, the real estate profession and the local community is unequaled. The Rehoboth Beachteam is a part of Ocean Atlantic Sotheby's International Realty. Our mission is to exceed the expectations of our clients by actively listening to their needs and having a true understanding of the local market. With the support of the Sotheby's International Realty® brand and its global reach, we can open new doors of opportunity for our sellers and buyers. Pat and Carla were born and raised in Southern Delaware and are proud to share their area with new clients every day. Whether you are buying or selling a home in coastal Delaware you will appreciate having their experience on your side.

Review of Five Olive - Stay from August 23-30, 2025…read more We rented Five Olive the week before Labor Day weekend and spent over $10,000 for the stay. At that price point, we were expecting a seamless, high-end experience. The house itself is beautiful on both the inside and outside, and it does have many nice appointments. Unfortunately, it became clear very quickly that this is an investment property built for rental income only--not a home that has ever been lived in or cared for as if someone truly valued the experience of staying there. First Impressions When we arrived, the yard was un-mowed and unkept--a disappointing first impression when spending this much on a rental. It set the tone for the rest of the week. Kitchen & Interior While the interior was clean, it felt disjointed and poorly organized. Kitchen items were scattered about, making it difficult to cook meals. The property has an induction stove, yet many of the pots and pans provided weren't even compatible with it, which made cooking frustrating. Another major inconvenience was in the bedrooms. Although there were closets, none of the bedrooms had dressers or any drawers to put away folded clothing like socks, shirts, or other items you'd normally unpack for the week. For a property marketed as a luxury vacation home, this was both surprising and impractical. Outdoor Space The backyard and pool area had great potential but was neglected. The pool itself was dirty when we arrived, and though we requested service right away, a pool cleaner didn't come until two days later. The grills were also filthy--so bad that we had to clean them ourselves before use. We contacted the rental agent, and it took three days for someone to come out, and even then only the Blackstone grill was cleaned, not the main grill. The pool area had overgrown weeds, astro-turf that was dirty and filled with mulch, and generally felt messy. Despite asking for lawn service, no one ever came, and I ended up mowing the yard myself--something I've never had to do at a rental property before. Pool Heating Issue The rental agreement states the pool can be heated for an additional $350, which we were more than willing to pay. However, the owner refused to allow us to heat the pool. As a result, the water was too cold for most of the week, and our kids and guests did not enjoy swimming. This was one of the most disappointing aspects of the stay, as the pool was a major factor in choosing the property. Customer Service Perhaps just as frustrating as the property issues was the lack of accountability from RE/MAX, the rental agency. When we called to explain the disappointing circumstances, not once did anyone apologize or acknowledge that things should have been handled better. Instead, we were met with excuses and vague promises of fixes--many of which never happened. For the price point and expectations, that lack of professionalism made a bad situation worse. Overall This home could be wonderful with proper attention, care, and management. However, the lack of upkeep, disorganization, refusal to honor basic contract terms (like pool heating), and poor response from the rental agency made the stay disappointing. I could have been a repeat renter--especially as I have family who recently purchased a home nearby--but I will not be returning to Five Olive.

As a property owner, ReMax's accounting practices have been…read moreunprofessional. Midway through the year I received a refund check for another person sent to my address. I also received a $200 bill for a leaky toilet that was never correctly fixed, another guest broke a lamp. It was replaced by ReMax without a lightbulb causing another service fee from the building management for a bulb. I ended up firing ReMax for several other issues. I would highly recommend using another rental agency.

I had the pleasure of working with Reilly Vich! He was kind, empathetic, patient and very…read moreprofessional. Reilly assisted me in purchasing the perfect house for my needs. He is highly knowledgable of the market and I always felt that he had my best interest in mind. I would highly recommend him to anyone, and will definately work with him again in the future! Thank you Reilly!

We are very happy with our realtor Kristina Higgins . Very accommodating and patient answering our…read morenever ending questions.

My yard was looking bad since the last men that did it was truly awful and expensive. My neighbors…read morewere using Jeffrey and it looked like a decent job. I approached him, requested a estimate. Long story short, he did an excellent job quickly, showed up as schedule, was and is easy to reach. I recommend him highly!

From the owner: Beach property pros offerread more

We stayed at 16A Delaware Ave…read more Pros: Location, location, location, hands down. The house was adequate for our large party of 13 people. Cons: We were never told that the small cottage behind the house was a rental property as well. As a courtesy to those renters we shuffled around our cars in the driveway to make it easier for them to move in and out. Transparency is needed here. Prior to moving in with our party, one of whom has mobility issues, we had *no idea* of the layout of the house or bedrooms. It would have been good to know beforehand which bedroom had which bed configurations: For example: Lower level, 1 queen, 2 twins etc. The information provided to us did not include this. So I brought a lot of bedding from home for various types of beds and hoped for the best. *The house does not have a broom.* Please rectify. The vacuum was used for messy floors, but a broom would have been better especially for the sand on the porch and in the bathrooms.

We recently rented 66 Henlopen Ave in Rehoboth through Jack Lingo and unfortunately had a very…read morenegative experience due to the condition of the home. Upon arrival, it was immediately clear that the property was unsafe and uninhabitable due to mold and mildew issues. The overwhelming smell of mildew hit us the moment we opened the door, and within minutes we developed headaches. The carpet by the front door was damp, adding to the unhealthy environment. When we called Jack Lingo immediately upon arrival, our concerns were dismissed. We were told the property had been "rented heavily throughout the season," as if that somehow undermined or excused the condition of the home. They also refused to refund any money, claiming the problem was due to the AC being set to "on" instead of "auto." This explanation is not credible, as an AC setting does not cause widespread mildew, damp carpet, and an overwhelming smell the moment guests arrive. Beyond the mildew, the home was simply not maintained to a professional standard. We found a spider on a pillow in one of the bedrooms, cobwebs throughout the corners of the house, dirty dishes, and greasy residue on the countertops. These conditions made it clear the property had not been properly cleaned or prepared for guests. The one positive was that the outdoor porch and shower were wonderful, but that in no way offsets the unsafe and unsanitary condition of the home itself. Thank goodness we had the means to immediately get a hotel room so our vacation wasn't ruined. However, the next renter may not be as fortunate, and no one should be subjected to these conditions on what should be a relaxing vacation. The fact remains: a house in this condition should never have been on the rental market in the first place. We share this review not out of anger, but to warn future renters to ask direct questions about property condition and to hold the agency accountable for the homes they represent. Travelers deserve transparency, safety, and basic habitability when booking a vacation rental through a trusted local agency.

Easy, punctual and professional! It was a pleasure to work with Bryan! Always felt from the moment…read moremeeting him I was in good hands.

Bryan was great to work with. He captured our special moment with great photos. Brian drove an hour…read moreto get to us by sunrise. His service was excellent. we are so happy to have chosen Bryan.

Always a great experience and wonderful communication. Crystal is the best. Thank you for another…read moregreat summer vacation!

We stayed 2 weeks in Bear Trap Dunes, 83 Orchard Glory, and it was very nice place. It provided us…read moreaccess to the pool, bike riding, the beach and many restaurants with in a short drive. Told Wilgus on check out about the water pressure in the shower and they said we should have called and they would have sent someone to fix it. So I hope that has been done.