I was very disappointed with the lack of professionalism and poor communication skills of this…read moreoffice. Both Tamsyn and Miranda neglected to reply to emailed questions, were unapologetic and took no responsibility when confronted with emails attempting to confirm an appointment time 7 days prior. I would not recommend working with them.

Believe the bad reviews and go elsewhere! Tasmyn doesn't follow through with promises. She will…read morechange the rate after wasting your time.

I have been going to Barrie for 6 years now. It is the only part that gets me through my tax time…read more Barrie is the best tax guy I have ever been to. He knows everything about taxes. He reminds me of things we talked about the year before. He knows my family and I know his. HE ROCKS! I would suggest that everyone go to him. He does both my personal taxes and our business taxes.

First impressions are everything to me and unfortunately I was quite unimpressed on my visit to…read morethis place. Walking into the office I was not greeted. The signage is not clear. I had to figure out who worked there by saying hi to almost everyone I came in contact with. Once I finally found someone associated with the business, she was exceptionally unwelcoming. I mentioned that I had a a 1 oclock appointment with Kathy. After some back and forth it turns out my appointment was with Ross, which was news to me. As I wait for Ross I am told that Ross has me down for the next day at 10.(unapologetically may I add) I dont even argue that my Confirmation text that Kathy sent to me clearly said that i was there at the scheduled time and date. Needless to say, I left and didnt return. Unorganized and rude.

I would not recommend using this business. They are terrible at communication…read more The owner also went on a review of mine on another platform and replied to my honest review with an incomplete story about our interactions in an attempt to make herself look better I assume. It is unfortunate that she chooses to run her business in this way. Bottom line is their communication is terrible so please save yourself the trouble and choose somewhere else.

Quick, easy and secure. I have done business with them for years, even after moving miles away…read more Very much recommended! Kelly C. Lakewood, Washington

The service here is beyond fast and efficient, I can't fathom enough how awesome this place is!…read moreAffordable too! I got my tax return in a week! The portal is very easy to access and go through as well and sends everything directly to them, very secured with your information! Ashleigh and the crew thank you for being so awesome, I'll be back! (:

Jake and Corrie are great. I have been going for about 5 years now. Great customer service,…read moreoutstanding Accountants, always helpful and they do an excellent job every year! I will continue with action Tax as long as I live in Washington.

They work for you and not against you. Fast, reliable, very knowledgeable tax service. Always got…read moremy biggest tax return here.

Called in for a business inquiry regarding our tax services and Will said "I'm very busy and your…read morepitch was terrible" then hung up on me. I wasn't even pitching anything. How on edge are you? Super unprofessional. Taking my business elseware.

RUN FOR THE HILLS & DO YOUR DUE DILIGENCE!…read more I will absolutely NEVER use this company, specifically Caroline, again for my taxes. As a real estate investor who has a pretty standard W2 job - I wanted an expert to help us (my fiance and I) get the most depreciation from our real estate investments and we were willing to pay the high premium for their expertise. Well boy, were we wrong. At first everything was going according to plan...until it wasn't.... Caroline stopped responding to emails and phone calls until I had to call her assistant multiple times a week to ask for follow ups as we were approaching our tax extension deadline quickly. Finally got a hold of Caroline and she started filing our taxes using all of our documents we sent her from Quickbooks - we also had a brief (under 5 minute conversation about potentially doing a Cost Seg on our new investment property and while we were on the phone, we both agreed it wouldn't be financially beneficial for us to do that this year and we would revisit next year). Then this is where it turned south quickly. Caroline and her team got all of our documents together and since they charged $3,000+ to file our taxes - I thought we would be getting money back to offset it. Well on the phone when she and her team went through the filing, she had stated "great news, we are going to end up with a $14,000 tax return"..... turns out on email the very same day the tax return went from $14,000 to $4,000 so barely enough to cover our costs to hire Jeff Baker & Associates. This was Red flag #1. It was honestly extremely unprofessional to state and get us excited on one number and then put in an email a completely separate number that was much lower. Also, she denies ever saying that number but both of us heard the number loud and clear and had written the same number ($14,000) down in our notebooks - so it just didn't appear out of thing air as she claimed. Red Flag #2 popped up quickly after we had realized that we wouldn't be getting any money back, instead we would be in the negatives this year after paying Caroline & her team. Caroline sends her invoice and what pops up.... an $1,250 additional charge for a Cost Segregation....which again we decided not to do and she mentioned she charged us that amount because we had that conversation with her and she provided expert advise. She then asked if I would consider a $350 discount on the $1,250 fee she was trying to charge us - absolutely laughable. Needless to say after the experience I had with her team by this point....we did not pay the additional $1,250 fee and only paid for the work she did for us. Unfortunately, Caroline and Jeff Baker & Associates was a referral and I didn't do as much due diligence as I should have. DO NOT MAKE MY MISTAKE. I would use anyone over Caroline & her team. It was an unsatisfactory experience at best and one that hurt us financially as well. We will never make that same mistake again and would never recommend this company to anyone.

As a first-time customer, I was incredibly disappointed in the communication. It was frustrating.read more

Don is amazing. He's been doing my taxes the last two years and has been so helpful. He is…read morethorough and explains everything , even though I don't understand it. He definitely has your best interest in mind. I am so grateful that he was recommended to me. The others at his office are friendly and efficient as well. I look forward to working with them for years to come.

Don Wood treated me in a condescending & unprofessional way. He had the nerve to tap me on my head…read moretwice with his ruler while filing my taxes. What makes it worse is that we were closing my deceased husband's tax EIN. He offered no apology for his behavior even though I waited a few days after confronting him before writing this review. I fired him & warn any widow or single woman to avoid him like the plague! He is a small man that needs to put women down to feel big.

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet