DREARY SERVICE and MEH BAGEL. Stopped by on a Friday morning to treat myself to a bagel and was very disappointed for several reasons: SERVICE RATING =0 When I walked in, I was the only person in the store but the staff was busy filling online orders. I ordered a Sesame bagel, toasted, with plain cream cheese. I also requested that the bagel be "extra toasted" (I prefer a nice, rich brown crust). Just to be sure, I repeated my toasting request and the order-take grunted "yes" - my hopes were starting to be dashed with that response. Behind the counter there were 5 people - 2 assembling orders, 1 slicing bagels, 1 placing completed bagels into bags and stapling slips to the bag, and the grunting order-taker. After about 5-10 minutes of watching lots of frantic action behind the counter with nothing coming across to be delivered to me or the other people who arrived after me, I asked the order-grunter if in-store order were placed in the same queue as on-line order and he said Yes. WHAT??? Why make people IN STORE wait for people who order online and aren't even there - ESPECIALLY when there was more than enough staff on hand to multitask. It seems to me that 1 bagel maker could have continues fulfilling online orders while the second person would have switched to fulfilling the in-store orders and then switched back to fulfilling online orders. Not their system I was told! BETTER BAGEL MANGEMENT obviously values online orders more than people waiting in their store! BAGEL RATING = 0 The actual bagel is very average - soft and chewy, but in my opinion also very bland, and the cream cheese was also bland - tasted like a processed-commercial type to me. When I actually received my order, I checked and YUP, not toasted. To be fair it was slightly warm, so it was run through whatever they call a toaster, but that machine must be broken because none of the crumb was any shade of brown. I handed the bagel back to the order-grunter and asked for it to be remade - and for "well toasted". The staff did remake it and YUP, STILL not toasted. To be fair again, the edges were a bit brown, but the rest of the bagel was still untoasted. By this time, I was so frustrated and realized that I wouldn't get what I wanted so I took the bagel and left. VALUE = 0 If I'm being asked to pay $5+ for a bagel and cream cheese I would expect to get it how I order it - something that didn't (and I suspect won't ever) happen read more

Was at the Yotel nearby for a conference at Seaport and this small bagel shop was nearby. I went here twice with the first time being better..Anyway, I'm in NYC/northern NJ so I know a good bagel and the bagels here were fine; overpriced even by NYC standards but fine. The sesame was good on one of the days while the cinnamon raisin (well mostly cinnamon) I had one the other day was not fresh; rather a bit hard. Cream cheese alone was around 4/5 dollars while a plain was around 2.50. If the two bagels were consistent, I'd be fine sticking with a 3 but if you are going to charge that much, at least have fresh ones early in the morning. read more

It's hard to mess up bagels but this place nailed it. Not toasted enough, and made with way too much spread. I asked for avocado and got globs of Guacomole instead. Waited probably 20 minutes for my bagel and ended up throwing it away after three bites. Skip this place. read more

I have been looking forward to going to Better Bagels for a while now after having an everything bagel if theirs a while back at Little Donkey. Unfortunately, it was incredibly disappointing. I ordered ahead for pickup and ordered an extra toasted everything bagel with cream cheese and paid extra for tomato slices. As you can see it was clearly labeled, but they forgot the tomato and it was barely toasted. In fact it was soggy and it was clear that it has been sitting out for a while even though I showed up a couple of minutes before my pickup time. My husband's was equally as awful. Waste of time and money. I'll be sticking to Bagelsaurus. read more

Better Bagels - Clearly labeled order on the bag that they couldn't follow - Sandwiches Near Me - Boston, Massachusetts

Asked for a sausage egg and cheese on an everything and a bagel with cream cheese on it. instead I got a sausage egg and cheese bagel with cream cheese in it. read more

The pizza is, unfortunately, inconsistent. I've had great pizzas there before but today I got a pretty awful pie. The crust was really leathery, flexible and dried out around the edge. I waited 15 minutes for a fresh pizza like I always do but this one seemed like it was dieing in the window for most of the day. I'll still give them another shot but I'm less excited about it. read more

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Bagels tasted amazing. However....found a HUGE hair in one half of my bagel; (hair was blonde- I have dark hair) Definitely ruined the bagel for me. read more

Who likes the smell of freshly toasted bagels in the morning! I do! Better Bagels is one of the more recent additions to the Seaport District as it continues to expand to become the next to-go districts. Surrounded by new luxury condos, bowling alley (King's), club (The Grand), bar (Scorpion Bar), and various stores, Better Bagels joins the crowd with locally made bagels a price to match the area. I personally have not been to the store but as my office is really close by, we've had bagels bought for team events. A dozen bagels and cream cheese comes to $31 before tax ($25+$6 with regular prices at $2.5/bagel) which is pretty steep. A regular bagel with cream cheese will set you back $4.5 compared to $1.75 from Starbucks right down the street. As for the bagel itself, I can say that it is crispier than other bagels in the areas (Brueggers) which can be a good or bad thing depending on who you ask. I thought that the bagels itself weren't as fluffy on the interior as Brueggers. Some of the topping on the everything bagel was also a little burnt lending itself to a bitter flavor. The one thing I do like over Brueggers is that the cream cheese was whipped meaning which made it easier to spread than regular cream cheese. I do appreciate a good bagel but I am not sure if it is worth justifying dropping $5 on a regular bagel with cream cheese in the morning. For group orders sure, but for now I will be sticking to Starbucks or Brueggers if I really want a bagel. read more

Better Bagels - Sandwiches Near Me - Boston, Massachusetts

There's a worker there named Shane he has been very cheery and helpful. He deserves a raise. Food was great.

Hands-down the best bagels in Boston. Competition doesn't even come close. I have probably stopped in half a dozen times since they have opened. They do a fantastic job with the crust of the bagels...nice a chewy occasionally a little too crispy but that's a rare problem. Inside the bagels are good, but not quite NYC or Montreal...often they end up a little too light and soft on the inside...never quite enough tooth compared to NYC. Staff is super friendly, I love having a little neighborhood shop like this. It can get busy...long lines on Fridays and Weekends, but it's worth the wait. read more

Better Bagels - Sandwiches Near Me - Boston, Massachusetts

Ordered a dozen bagels early in the morning. Came stale and loose in a paper bag. Sea salt bagels were barely salted. Won't come back especially for the high price. For a place called "better bagels" they're among the worst I've had in Boston. read more

Excellent, delicious, out of this world yum! Best bagels in New England. My favorite is everything bagel w cream cheese is lox. The line is worth the wait! I love supporting small businesses and I cannot wait to see what betterbagels does next. Keep up the hard work, seaport happy to have you! Update::: just went back to pick up some bagels for Mother's Day brunch. Could not resist another Brooklyn sandwich. Must have. Picture does not do it justice. Thank you better bagels :) read more

Better Bagels - Sandwiches Near Me - Boston, Massachusetts

I was really pumped to try Better Bagels after seeing them on several Boston food-related Instagram accounts. It can be challenging to find a good bagel in the city, especially on weekends when most of the bagel shops are closed for the weekend. However, I was less than impressed with Better Bagels. The entire impression I was left with was "meh". My everything bagel with lox and cream cheese was mediocre. The bagel itself wasn't very fluffy (which is fine depending on your preference) but mine was actually kind of stiff and hard. For about $10, I was hoping for a lot more. I think for a bagel on the go, this place serves its purpose. If you're looking to indulge in an over-the-top gourmet bagel, search elsewhere. read more

Better Bagels - Everything bagel with lox and cream cheese - Sandwiches Near Me - Boston, Massachusetts

If we're talking bagels then this place is great. As far as a breakfast sandwich goes they aren't the best. Food: the deluxe consisted of an everything bagel which was great which a microwaved hashbrown, premade egg party, bacon and cheese. I saw them put all of this in a microwave on a paper plate and was immediately disappointed. If you're going to do this at least do it in the back room so people aren't watching you disappoint right in front of their eyes. They didn't even Toast my bagel until I noticed they weren't planning to and asked. Price: the deluxe was 9$ which would be fine if the egg was fresh and the bacon and hash brown weren't microwaved. I have had many breakfast sandwiches with fresh eggs and bacon made on a griddle that cost less. So got the bit so fresh ingredients this price isn't worth it. Overall I would say if you come here just go for a bagel and a spread cause they haven't quite mastered the breakfast sandwich game or bagel sandwich game at all. The bagel seemed nice but overall I was disappointed. read more

Better Bagels - Sandwiches Near Me - Boston, Massachusetts

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bagels r good. Try the garlic scallion cream cheese so good. ordering ahead works well.

A bagel (which are ok; nothing special) is $2.50. A bagel with butter is $4.00. They charge $1.50 for butter. Butter. read more

Came to the seaport area for the weekend and needed something to eat for breakfast. Bette bagel was nearby and seemed like a cool spot. Unfortunately, the bagel was stale. I ordered a bacon egg and cheese and although the ingredients were good the bagel didnt hit the spot. The bagel tasted a day old and I couldn't get over it. I know this isn't NJ but they didn't have taylor ham. I know it is the seaport but the bagels are expensive. Just like with the pizza, the bagel didn't live up to my nyc/nj standards. I know it is one place but that is what I have to go by. In the end I am not dying to go back but didn't seem like there were many bagel options in the area. Good try Boston! read more

Mediocre bagels. During busy times it is a long wait for simple orders and not the most helpful staff. Overpriced for the the quality. I'm not going back. read more

I placed an order online for pickup at 9:15. When I arrived at 9:15, I was told that they were running behind and that I should wait outside, and they'd bring out my order and call my name. Twenty minutes later, I went back in to check on things, and my order was sitting there (unclear for how long). This situation was frustrating and likely also led to the subpar food - both breakfast sandwiches were cold (and, as far as I could tell, my bagel was not toasted). I would maybe give it another shot but not on a weekend morning. I added an extra star for the hot pepper cream cheese, which was different and delicious. read more

Best bagels in the city, and it's not even close. I've been very happy since they opened a physical location, vs. having to wait for SoWa markets to find them. I don't usually spend time responding to other reviews, but if you're going to complain about a biz paying seaport rents and charging $2.50 for a bagel.. you're just being obnoxious. read more

UPDATE: 07/05/2020 I'm very happy to report that the bagel I ordered this morning was prepared exactly as I ordered it and has fully redeemed Better Bagels. Staff were friendly, engaged and prompt with their service. I will continue to frequent this spot regularly with good service like this. Bagels do a "decent" job on a good day which is maybe every three times I visit (been maybe 20 times within the last year). The bagels are solid but perpetually under toasted; when I order it "extra extra well done please", the cashier will nod and say no problem but invariably when I open it up it looks like it's spent maybe fifteen seconds in the toaster. I understand when it's busy with a line out the door they might need to hustle but lots of times the shop will be empty with three or four staff members behind the counter standing around. Not the end of the world but frustrating nonetheless - there are a few team members who are very helpful and outgoing but the majority seem bothered by having to speak to guests and like they might be better suited to a position where they don't have to interact with customers. I'll probably continue to grab a sandwich here now and then since I work nearby but would be great to see some improvements when it comes to customer care and attention to detail. Photo read more

Better Bagels - Everything bagel, lox spread, tomato, onion and caper. - Sandwiches Near Me - Boston, Massachusetts

Very expensive and really poor quality bagel. They taste like supermarket bagels and they don't feel fresh. This is a tiny place and they probably bring in bagels from outside. For two dollars each you would expect a fresh and tasty bagel and this is just not it. Very disappointing. read more

Order in person and someone yells your name outside.. order ahead online and pick up in person and your order stays on the shelf for who knows how long.. great system for the planners, right? Cold bagel and a tiny amount of cream cheese. Not worth the calories. read more

Ordered online ahead of time and the bagel was ready almost right away. Got the Deluxe Sandwich Bagel on Everything and it was really good. Very filling. I'd order it again. read more

My boyfriend and I got the Deluxe breakfast sandwich. Pretty good! We also got half a dozen of bagels to take home and freeze for whenever we want to heat one up. Will definitely go back when we're in the area again! read more

These are absolutely delicious, true east coast style bagles that cost way too much. Too pricey, but I would eat here again! I appreciated that they have hummus as an option but who needs 8 oz. of hummus for one bagel (for $5!). I bought a dozen and broke the bank. read more

Bagels are ok - better than dunkin or the few other areas around here one can get a bagel. Pricing is outrageous though - $5 for a bagel with cream cheese? $14 for a half dozen? That's insanity. I assume they charge this much to afford the batshit crazy rents in the seaport, but please consider that your customers are not all independently wealthy. read more

Egg everything with scallion cream cheese is EVERYTHING! I always order using the app, otherwise you'll be standing in a line outside the door. read more

Good morning! These bagels are pretty to look at and yummy to eat! We had the bacon, egg. and cheese with assorted bagels. The employees were very kind and willing to assist if needed. And the coffee is GREAT! read more

Better Bagels - Bacon, egg, and cheese on plain - Sandwiches Near Me - Boston, Massachusetts

Bagels are decent at best, and as others have said the prices are absurd for a simple bagel. Operationally, this place is a mess. Aside from having no place to stand while you wait 10 minutes for someone to cut your bagel and slap cream cheese on it, the overall flow is just plain bad. My last visit there were 2 people ahead of me. I counted 7 employees, yet it took nearly 15 minutes to get my bagel. Most of them just stood around and talked to each other. If you're going to charge $5 for a small, mediocre bagel, at least make it a pleasant customer experience. read more

I wondered why this place had mixed reviews, but then the reviews made it clear: People do not agree on what makes a good bagel! So. If you like a NYC/Philly chewy dense bagel, these are it, the best I have had outside my Philly hometown in a while. Yum! If you want a fluffy, sandwich bread like bagel, you will not like these. Dunkin is a block away. This place was busy on a nice Sat AM but staff were friendly and working hard. read more

The place was great - bagels were perfect. Unfortunately, there has been a shift here and the bagels are now hard as rocks and barely edible. Something obviously changed in their approach and they are now using frozen or day old bagels. It's apparent even in the appearance of the bagel. It's too bad. I won't be back. read more

Hands down the most amazing bagel I've ever had. It was nice and perfectly toasted and warm. Their butter is also nice and salty but not in an overbearing way. read more

We got the salmon cream cheese bagel and wheat bagel with butter and jam. It was toasted well and had a nice flavor. I would recommend this bagel shop for a breakfast spot. read more

Stopped in for a quick breakfast before my convention. Can't eat bread right now, so just asked for eggs and sausage. This is exclusively a sandwich shop, but they accommodated me, even giving me extra egg and sausage. Was very good, will be stopping in for breakfast the rest of the time I'm here! read more

Breakfast Sandwich review 3.7/10...overpriced, glorified McDonalds For a $9 breakfast sandwich, you'd expect greatness but I received everything but that. Management should take a trip to Mike and Patty's, Paramount or JPace to see what a really good breakfast sandwich tastes like. Spoiler alert, it entails a REAL egg (not yellow fake egg replacement that is exactly the same as McDonalds), quality and crispy bacon (not microwavable, cheap bacon), nicely melted and good quality cheese (I swear their cheese and egg are from the same supplier McDonalds has) and if you're going to include a hashbrown make sure its crispy and not soggy. Also, can't hurt having ketchup and hot sauce off hand as those are staples for any breakfast sandwich eater. No one goes to get a bagel/breakfast sandwich because they want to be healthy, they go because they want good, quality breakfast food. It's not too late for management to make these changes, as they are in a prime location that can charge $8-10 for a breakfast sandwich and from a business perspective, once you have the secret sauce aka a good breakfast sandwich then sticky, recurring customers, brand awareness, word of mouth and eventually cash flow will follow. I'll circle back and adjust this review if changes are made. read more

Walking by this place you'll catch the wafting aroma of fresh bagels. Unfortunately their offerings don't match the delicious smell. I came by early Monday to grab a quick breakfast and ordered their standard bacon egg and cheese on an everything bagel. I then paid $9 and waited a good 10 minutes for them to microwave egg cheese and bacon on a paper plate, add it to a bagel and hand it to me while tossing the paper plate... While the bagel was tasty the filling of the sandwich was not. And for $9 you can get a fresher egg souffle sandwich around the corner. I might come back for the bagels but definitely wouldn't grab a sandwich here again. read more

After being excited for months that this place was opening in the Seaport, it was a big letdown. The line is ridiculous, the prices are high, and the bagels are nothing to write home about. Far from the "New York" style they claim to be, and double the price of a NYC bodega to boot! The everything and wheat options are tasty, but the bacon egg and cheese thrown into the microwave for $12 was a bit less appetizing...will stick to Dunkin. Similar quality and much less expensive! read more

Very good bagel. I had the egg everything toasted with lox spread. However the portion of lox spread was way too skimpy. Pricey for a bagel but probably moderate for the neighborhood and clientele. I attempted to return to complain but was running short on time and it was crowded. A good sign for the store I guess and a testament to their having a good bagel. Overall a small, clean store. Very efficient. read more

They are certainly experiencing growing pains w/ their small shop, high demand, and lack of equipment - so beware. I'd suggest skipping out on the breakfast sandwiches, and go straight for a bagel w/ one of their spreads. The "bacon" is that microwavable garbage you can buy at Star Market, and the egg is the precooked synthetic-like disaster that you'd find at Dunkin. Why waste your money (and time waiting in line) on this? Just run to Dunkin. The breading portion of the bagel itself was fine, but nothing exceptional. That being said, the seasoning to make this an "everything" bagel was absolutely fantastic. Hands down the best flavoring I've had in all of New England, which is the only thing keeping me from giving them a 1 star. read more