So happy with this whole crew! A very positive experience! We started with a countertop demo &…read moreredo. THEN, demo & new wood floors, then remove carpet and replace. They sourced everything correctly, and installed it beautifully. What a great experience. We will refer them to others and never use anyone else for our own projects. You'll be lucky if you hire these people. They care!!!!

Trevor and Kelly were great to work with on our kitchen remodel! They answered all our questions,…read morecoordinated well with subcontractors, and communicated clearly and in a timely manner. The work was done on time and with high quality. We highly recommend A Specialty Floors!

I found Project Floors while searching on Facebook Marketplace for a small piece of flooring to use…read morein my camper van build. Since I only needed a small quantity, I was hoping to find leftover materials from someone's project. That's when I came across Project Floors' post about having remnant pieces available, so I decided to stop by--and I'm so glad I did! From the moment I walked into the store, I could tell this was a special place. The space has a great vibe, with amazing art and aesthetics that reflect a true appreciation for design and quality. To me, that's always a good sign--it shows that the people behind the business genuinely care about their work. Matt was incredibly helpful throughout the entire process. Not only did he help me find the perfect flooring (in a very cool color-way called 'seashell'), but he also gave me valuable tips on how to install it myself. He even went the extra mile by helping me source the necessary tools and materials to get the job done right. Compared to big-box flooring stores, Project Floors offers a truly personal, human experience--something that's becoming rare in today's consumer-driven world. I'll be telling everyone I know about this awesome company. Thanks, Matt!

Matt was very responsive. Sent his floor specialist Joe who was on time, professional and kept my…read morehouse as clean as possible during the hardwood floor refinishing project. My floors were installed in 1999 when the house was built and he did an excellent job. They look brand new. I highly recommend project floors and won't hesitate to hire them again. Pricing was very reasonable and competitive with other quotes we received from other companies.

Zach and his crew are amazing. We were working on a very short timeline and they accomodated us so…read morethat we could move into our new home. I highly recommend and our oak floors are gorgeous.

Ethan is great to work with. My son has also used him and we were both 100% happy from initial…read moreconsultation through finished product.

The team did an excellent job installing LVP flooring. They were even able to redo some poorly…read moreinstalled flooring and replace my baseboards. Everything was done well and in a timely manner. All at very reasonable price!

These are the guys you are looking for if you want perfectly installed, high quality LVP flooring…read morefor very competitive prices. Throughout the project they had excellent communication and attention to detail. They were able to start right away and complete the entire basement floor in 3 days including demo, help moving furniture and neatly routing cables and wires etc. Cheaper, faster and better than the big box stores. You won't be disappointed.

A real mixed-bag. On the positive side: the floors and carpet look great. The materials seem to be…read moreof good quality. Vasyl, one of the subcontractors they used for the laminate, was friendly and did excellent work. The young man in their showroom floor was helpful too. The problems with this company are in communication, scheduling, and accuracy. After discussing on the phone with Joe A., I received a much higher quote than I felt we'd discussed (he seemed to be upselling me), and had to get it revised. And even after a round of revision, there was still missing information (like which rooms to work on) and wrong information (like the style of laminate) on the quote. The bid/quote process felt sloppy and unprofessional. Throughout, replies weren't timely, and I often had to bug them over and over to get any updates, and wasn't always informed there would be delays. Their carpet subcontractor (Moises at Clean Edge Flooring?) was not reachable. Personally, I will not be using them again if I need flooring work, nor would I recommend them to anyone. The product and craftspersonship itself is good; but they need significant improvement in communication, scheduling, and accuracy.

I wish I had a better experience with them. Let me start by saying we had laminate floors put over…read moreour existing hardwood in early August. This is what we wanted and the floors themselves look great. However, I had an inkling things wouldn't go well when I emailed and called our sales rep Joe on our agreed upon start date and was told that a date wasn't set in stone. We had previously agreed to this specific date via phone call at an earlier time because I remember he said he could move us up on his schedule following our return from a road trip. I honestly think he forgot. Luckily they were able to start our project the next day. Let me reiterate: our floors look good. That isn't my issue with Trinity. During the project, communication was iffy with Joe. It almost felt like as soon as we signed the contract and got the ball rolling, he became less communicative. And his crew worked later than expected every night. Which was challenging as we have young kids and pets and it threw things off for us. My main issue, and this is quite possibly the WORST issue (I will spare pictures because I do not want to embarrass anyone but I cannot let this go unnoticed), was the aftermath of the floors being completed and putting things back together. They installed matching brown quarter rounds around most of our bottom floor, but also put the existing white quarter rounds back. But they used some kind of gun or staple... so you can see small metal dots every 2-3 inches or so... throughout our entire first floor. It did NOT look this way when we bought our home. I thought they'd use adhesive when putting it back instead of creating visible holes. It's so ugly! And there are many corners where the quarter rounds don't even touch, they also damaged some of it while cutting it, and STILL proceeded to put it back on our walls. It just felt like they cut so many corners (pun intended) and got lazy or tried to rush the job that they forgot people live here and care about aesthetics and their home. They used adhesive on the transition slips but not enough because I can LIFT some strips, they FORGOT to glue base molding back on in our laundry room, and didn't put a HVAC register back under our sink. When we noticed all this we emailed Joe pictures, and he called them back to finish what they forgot/didn't get right. And guess what, they still forgot to glue the base molding back in our laundry room. We didn't mention the quarter rounds as I'm not sure that would've been a quick fix and after almost a week we just wanted our house back. Because we had our bottom floor bathroom done, we ran into plumbing issues when it came time to reattach our toilet. Since we had laminate layered over existing hardwood, that created an issue and we had a leaking toilet for over a month. The plumber that recently fixed it said the laminate under the toilet had bubbled in some areas because they hadn't bought the proper equipment to factor in the added height. Again, floors look great. Everything that came after was a headache and makes me wish we avoided them from the get-go. Eventually we will find someone to repair our quarter rounds around our entire bottom floor. Or fix it ourselves because some of the craftsmanship looks DIY anyway. I really wanted to avoid writing this review, but I felt so strongly about this experience that I just had to share in the hopes that this'll help someone think twice before going with Trinity Flooring.

I was looking to refinish my hardwood floors and came across Dennis and North Base Floors. He was…read morevery responsive via Yelp messaging and text to schedule an in-person estimate and came back with a very very good price. Almost too good to be true. He was able to start work within 2 weeks and the results were fantastic. He left the work area super clean and tidy as well. I liked that he didn't try to nickel and dime me for little things like moving the fridge, or paying extra to protect the trim (isn't that part of the job?), nor did he try to upsell me on different finishing products.

Wonderful responsiveness. High quality work. Reasonable price. Floors look great. Planning on…read morehaving more work done this fall.

I would HIGHLY recommend Your Concrete Guy, Alan Smith. We had a concrete kitchen floor that needed…read morerefinishing. Although the space was small, Alan spent time to really listen to our concerns and desires. He explained the process to us and was honest about how the floor would differ from our 10-year old floor. It was a true collaboration between the client and the craftsman. He was always prompt and also mindful about keeping the surroundings as dust-free as possible. We love our new beautiful floor and have received many compliments! And last, but not least, Alan is just a really great guy and a true professional that takes pride in making the client happy and creating a beautiful, finished product. Cathy - Milwaukie

Alan was so wonderful and diligent in completing our basement floor project. He was incredibly…read morecommunicative, attentive, and made sure to get it done to everyone's satisfaction. We're so grateful we put our trust in him.

BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more