I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Extremely fast service. Was clear with pricing. Sam was so nice & so willing to make us happy. He…read morewent above & beyond. I recommend

I had an issue with the connection to my power-assist toilet. I initially thought the problem was a…read morecoupler that attached to the assist unit, but it turned out that the threads on the toilet unit were stripped. Tony promptly provided several options for resolving the issue. He ordered the necessary part, and while waiting for his colleague to deliver it, he removed the old power-assist unit. This was a smart use of time since he was then able to simply install the new unit when the part arrived. Overall, Tony worked efficiently, professionally, and cleanly. I would definitely call Tony and Jon the Plumber again for any future plumbing repairs. I highly recommend them!

We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I had already had the pleasure of working with Andre at my house - we had a problem with no hot…read morewater in the bathroom and he literally fixed it within minutes. But when you have a business with 2 bathrooms and a bunch of customers all day - plumbing issues is one thing you cannot have! He was so great with planning, he got us in so quick! He was able to come in the same day and save us. We had already had a great experience and now we just recommend him even more. Nothing better than having a plumber you know is honest and can be trusted. Can't thank you enough for saving us from what could have been a major nightmare.

best service ever ! super polite and on time with service left everything super clean witch is rare…read morewith these services and super fast I am super satisfied with everything ! thankyou so much super recommend

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

After seeing the great reviews for this plumbing company, I called early in the morning and Dean…read moreanswered. I was thrilled he said he could come to our home in the morning, and he even arrived ahead of his scheduled time (which was much appreciated). He was able to resolve our clogged pipe issue quickly, and his fee was definitely fair. He was very professional and personable as well We will be utilizing his plumbing services in the future.

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.

Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

What started as a monthlong nagging mess of stress ended with festivities and peace of mind thanks…read moreto Joey Blondet from Paradise Plumbing.   My 1970's shower handle was not pushing or pulling to release or stop the dripping water. A contractor initially told me that this will be a $3000 repair job requiring a hole cut out in the kitchen wall to get into the back innards of the shower. Otherwise, he would have to destroy the shower paneling.   Second opinion time. Enter Paradise Plumbing with their solid technical expertise. The cartridge just needed to be replaced and Joey fixed it quickly within 30 minutes. My shower also had an incompatible shower trim kit in which the fitting was awkwardly forced together. Though they did not have the trim kit part, he pointed me in the right direction to get the missing component overnighted to me. Easy install.   Altogether, this was less than $500 vs. the initial $3000 which was drilling in my head. Cheers to Paradise Plumbing. I only used them once prior but now they have my solid trust.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

I received an email offering "Complimentary Whole Home Plumbing System Inspection." I got the same…read moretechnician, Marius, that came out to do plumbing work last October - so he knew the lay-out of the house, and was able to jump right in! While working, we chatted, and it was like talking to an old-friend. I knew there were a few things on my list to fix and repair - This was a good reminder, by someone that I trust. Thanks Marius, and thanks Benjamin Franklin Plumbing (Pompano) for making me feel valued, and heard!

If I could, I WOULD GIVE 10 STARS to Edwin Colon of Benjamin Franklin Plumbing…read more I have never seen a contractor work so hard, or be more determined to resolve a problem than this guy. What started as an awkward problem turned into an extremely difficult job, but Edwin would not give up until it was completely fixed. The folks at Benjamin Franklin also keep you well informed and updated regarding appointment times etc., and they turn up on time, which is refreshing. When I need a plumber in future, I know who I am calling. Thanks again Edwin, and all at Benjamin Franklin.

We had a clogged line that was making the toilet overflow into the shower so we needed someone…read morerather quickly. He was able to come the next day was super clear with his communication and showed up on time. I would definitely use him again

Great guy and great service. Great value would recommend them to anyone. Would hire them again in a…read moremoment

The service was very professionally done. The plumbers were…read moredetailed in explaining what my issues were. Installed new Kitchen faucet, For me it's the fact that they removed everything from underneath my kitchen sink & installed new kitchen faucet then put everything back into my cabinet. That was wonderful. Then installed new hose bibb. Cleared my kitchen & bathroom stoppage!! The cost of everything for an emergency was very reasonable. I'm so appreciative. I will recommend them to lots of friends!

I called with a question for a potential service call. They had me on speaker phone and I could…read morebarely hear him. I mentioned multiple times that I could barelty understand and he had long pauses. It was obvious his attention was on something other than our call. Apparently they didnt need my business

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!