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    Better Windows

    1.0 (1 review)
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    9 months ago

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    Wallside Windows

    Wallside Windows

    2.3
    (258 reviews)

    I had new windows and a door wall installed on Friday. By Monday, I discovered that the brand-new…read moreexterior door wall would not lock properly. When I called for service, I was initially offered an appointment in early August. After I objected, I was offered July 23. Only after I asked to speak with a supervisor and repeatedly emphasized that this was a three-day-old installation involving an exterior door that could not be secured did they arrange for someone to come the next day. The windows were also left with noticeable smudges, grime, and adhesive residue that I had to clean myself. I also received no useful walkthrough on how to remove the sliding sash for exterior cleaning. I appreciate that they eventually scheduled a next-day visit, but I should not have had to push multiple times for a basic security problem on a brand-new installation to be treated urgently. At this point, my overall experience is about 6/10, pending whether the service visit actually resolves the problem. Update: Wallside sent someone out next day to address all my issues. I've changed my rating to 5/5. Thank you.

    I have owned two Wallside Window Sliding doors for over 25 years. Recently, the locking mechanism…read moreon one of the doors became difficult to operate. I contacted Wallside a week ago to schedule a repair appointment. Today, their service technician arrived promptly, replaced the lock mechanism, and completed the service within ten minutes. Their lifetime warranty and customer service are exceptional. I highly recommend this company, as the quality of their products is outstanding.

    Everyday window & Home Repair

    Everyday window & Home Repair

    4.7
    (15 reviews)

    Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

    we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

    Alexandria Home Solutions

    Alexandria Home Solutions

    3.7
    (12 reviews)

    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Better Windows - windowsinstallation - Updated July 2026

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