Very knowledgable and reasonable! He helped me put my tv up on my wall! He also was great at…read moreresponding to all of my questions and concerns

From the owner: I grew up working in my uncle's construction company for 20 years working on foreclosed homes…read moreacross the US. I specialize in Gazebos, Pergolas, Argolas, Playscapes and Sheds too.

I hired this company in January 2025 to install a bathroom exhaust fan. I provided my own upgraded…read morefan with Bluetooth features. They claimed they couldn't install it because I was "missing a wire," then went to Home Depot and bought a cheap basic fan instead -- which I paid for. The install included venting outside the house and cost way more than it should have, but I let it go because I just wanted proper air circulation. Fast forward to August 2025 -- the fan completely stopped working. It no longer pulls air at all. I contacted them to ask about warranty on their installation. It is now January 2026 and they have never responded. Expensive install. Low-quality results. Zero accountability. Once they get paid, don't expect them to stand behind their work. Would not recommend.

I called and someone was out same day which was perfect for me. My only issue was the technician…read moretold me one thing as far as time spent on the job, and I paid more once I called the office. I think I was charged for the time the technician had to return to the store due to leaving the required parts. Overall, satisfied with the work and that's the reason I kept it 5 stars.

We are a commercial & residential construction company. Never in my years within this industry have…read moreinteracted with such an inefficient and rude company. From the owner to the receptionist and everyone in between, we experienced lack of professionalism, failure to provide documentation and zero results. It appears all these people want is free money. Do yourself and favor and run far and fast away from this scam company.

We purchased a window recently and have problems since. We had to contact the company a couple of…read moredays later to address an issue with the locking mechanism also the window being off track. We've since had issues once the cold weather kicked in i.e., condensation, bubbles between the window panes and ice build up. Also the window leaks are where the window's slide and open just to mention a few! We've tried to work with this company including them having the manufacturer of the window to come out, however they sided with the installer's and said the window looked nice? there is no question that the window looks nice! but that's not the issue, the problem is that this company didn't want to here that the install was not properly done. Why would someone go through the trouble of contacting a company over and over if there wasn't a problem? Not satisfied and would never recommend this company to anyone who want's a professional job done!

I am blown away by the honesty and integrity of Wallside Windows! We had multiple broken seals and…read moresome faulty hardware so I called Wallside for an estimate on new windows. Wallside had records that a previous owner had replaced all the windows in our house in 2005 and THEY WERE STILL UNDER WARRANTY! 35 year warranty! I was transferred to the warranty dept and scheduled an inspection date only 3 weeks later. After inspection, they ordered 11 window panes, 2 new window casings and some misc. hardware. A few weeks later, Steve came out and replaced everything in less than 2 hours. Steve was awesome!! I can't believe how much nicer our home looks without the broken window seals & being able to see clearly through the new glass. Any future windows we need for this home or homes in the future will be done by Wallside. I can't say enough about how thrilled we are with this company!! The whole thing cost us $0 !!!

We had five windows replaced. One of window is over a staircase on the west side of the home. It's…read morethe only window on that side of the home and we live on a cal-de-sac. It's not the direction in which we pass to see it. The windows were installed in October while my father-in-law was in Hospice. Admittedly, it was not our biggest priority to scrutinize the craftsmanship and quality of the install. In March, I discovered exposed wood, unprimed, I was not aware they installed. I looked at the install directions and it clearly says primed. I called and they were able to send somebody out April 9. The person they sent out, said he would note the problems, including one of the boards that clearly also should have been replaced and I would hear from someone within two at the latest three weeks. Today is May 7, and I had not heard from anyone from Wallside. I called and spoke with a customer representative who pulled up the order and said let me speak to a supervisor. She came back and indicated the primed was referencing the interior boards and not the exterior boards and the only place those if necessary. They were clearly in need of replacement when the order was placed. I noted if that were the case, at minimum, they should have noted they had to replace the boards on the outside and that they were not primed so we could've had someone address the matter before leaving the wood exposed the entire winter season. Her response was the sales person should have gone over this. She noted he wrote in one the contract the stops on the inside are primed, but may not match the existing interior, if available. There is nothing I can find specifically in the contract addressing the exterior boards. A reasonable person would assume a window company replacing windows would replace rotted around the window as it part of the structure integrity of the window and sill. The demeanor of the company representative was dismissive and defensive. The first time I called, I was told the supervisor was in a meeting and that they would have to get back to me. They did not, and I called the second time before they sent someone else to make the assessment. I would highly recommend that you consider looking at other companies before using Wallside Windows.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Im a maintenance manager for a few property owners, and I couldn't get anyone to come out and…read moremeasure this window to be replaced. However, when I contacted Y &A they were more than willing to come out to the property, get the window replaced, and installed. Im very impressed and grateful for their assistance and professionalism.

Horrible. I bought this house two years ago with all new windows having been installed by this…read morecompany just prior to purchase. Three are incorrectly installed (that I've found so far). One leaks air, one both air and water, and they installed my picture window so tight that the glass is now cracked all the way across! I've called repeatedly over the last two years. They hang up on me, don't answer, or they say they'll come out and don't show. I'm starting a class action because I cannot afford to remediate this myself, especially not the water damage. Contact me if you're also needing help. Run far away from this company.

I have sourced high quality wood lumber and materials from Trio for home renovation projects and…read morehave never been disappointed!

Something is up with these guys, like they're going out of business or something. I approached them…read moreto make a custom door for our interior renovation project. Price was set at $2500, details hammered out, then... Nothing. It's been a month, and they refuse to return my calls, especially Mark, who I was working with. I and my finish carpenter have left half a dozen messages, spoken with other employees, even visited the place... Nada. Too bad, I found another millwork company to take my business.

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

My garage lines got broken and I called the company and was very specific to get a quote. I was…read moretold $250, but when the technician showed up he said $375. I called the office and they no it is $370 is the price, $144 for truck fee (that is here already), $110 for a cable that is $9 from Amazon, and the rest for rewinding the spring. Thank you for wasting my time and yours. But the technician was nice and professional.

He has great communication, fair prices, showed up on time and was done in a timely manner after…read morealso made sure everything was cleaned up properly! I would definitely recommend him to my friends and family!!

From the owner: Very professional and get the job done in a timely manner, accepts most forms of payments read more