worked with me for a month till Door came in from Home Depot then set a appt and ghosted Me. Never…read morecalled no text just gone. What a Pro at being a jerk. Would not give Brian stars not a very good company

From the owner: Your Trusted Partner for Quality Windows and Doorwalls…read moreBetter Windows Inc is your go-to expert for top-quality windows, doorwalls, and professional installation in Dearborn, Michigan, and surrounding areas. With over 25 years of experience, our team is dedicated to delivering outstanding results and meticulous service for every project. From new window and door sales and installations to detailed repairs and replacements, we make every upgrade seamless and stress-free—ensuring you always get “just a better window.” We don’t just stop at windows and doors; our comprehensive roofing solutions protect your home from the top down. Whether it’s a new roof installation, complete replacement, inspections, or repairs, we bring the same commitment to craftsmanship, durability, and customer satisfaction to every job. Enhance your home’s comfort, efficiency, and value with Better Windows Inc. Experience the difference—because you deserve just a better window.

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

The crew did a great job replacing my patio doorwall. I will definitely call Mark again for any…read moreother window work on my home.

I am blown away by the honesty and integrity of Wallside Windows! We had multiple broken seals and…read moresome faulty hardware so I called Wallside for an estimate on new windows. Wallside had records that a previous owner had replaced all the windows in our house in 2005 and THEY WERE STILL UNDER WARRANTY! 35 year warranty! I was transferred to the warranty dept and scheduled an inspection date only 3 weeks later. After inspection, they ordered 11 window panes, 2 new window casings and some misc. hardware. A few weeks later, Steve came out and replaced everything in less than 2 hours. Steve was awesome!! I can't believe how much nicer our home looks without the broken window seals & being able to see clearly through the new glass. Any future windows we need for this home or homes in the future will be done by Wallside. I can't say enough about how thrilled we are with this company!! The whole thing cost us $0 !!!

We had five windows replaced. One of window is over a staircase on the west side of the home. It's…read morethe only window on that side of the home and we live on a cal-de-sac. It's not the direction in which we pass to see it. The windows were installed in October while my father-in-law was in Hospice. Admittedly, it was not our biggest priority to scrutinize the craftsmanship and quality of the install. In March, I discovered exposed wood, unprimed, I was not aware they installed. I looked at the install directions and it clearly says primed. I called and they were able to send somebody out April 9. The person they sent out, said he would note the problems, including one of the boards that clearly also should have been replaced and I would hear from someone within two at the latest three weeks. Today is May 7, and I had not heard from anyone from Wallside. I called and spoke with a customer representative who pulled up the order and said let me speak to a supervisor. She came back and indicated the primed was referencing the interior boards and not the exterior boards and the only place those if necessary. They were clearly in need of replacement when the order was placed. I noted if that were the case, at minimum, they should have noted they had to replace the boards on the outside and that they were not primed so we could've had someone address the matter before leaving the wood exposed the entire winter season. Her response was the sales person should have gone over this. She noted he wrote in one the contract the stops on the inside are primed, but may not match the existing interior, if available. There is nothing I can find specifically in the contract addressing the exterior boards. A reasonable person would assume a window company replacing windows would replace rotted around the window as it part of the structure integrity of the window and sill. The demeanor of the company representative was dismissive and defensive. The first time I called, I was told the supervisor was in a meeting and that they would have to get back to me. They did not, and I called the second time before they sent someone else to make the assessment. I would highly recommend that you consider looking at other companies before using Wallside Windows.

Completely satisfied with my new gutters. Eric and Kyle went over and above, leaving my place…read morelooking better than when they got there! Very nice, very thorough and completed within two weeks as promised. No issues.

Don't waste your time calling this company. They would not come out to talk to me unless a man was…read morehome. They called 3 hours before an appointment that had been set for more than a week with a convoluted reason to try to reschedule. This was for an initial meeting--to get measurements and an idea of what we wanted, and they couldn't be bothered to send someone out. Unprofessional. Rude on the phone. Don't call them.

After a COVID-related delay, got our siding project finished this week and there's nothing bad to…read moresay about it. It looks great, surpassing expectations. The siding crew were extremely accommodating and accessible. I was able to text them outside of work hours with questions or requests for changes to the work, which always met with quick replies. When weather postponed work, we were informed about that early in the day. Go-To is a first class operation.

My original rating was 5 star due to presentation and workers. I am changing rating due to…read moreintentional lie about Michigan roofing code. We had a previous tear off, meaning we have single layer roofing. I was told by rep that double layer roofing is no longer acceptable In Michigan. So we had to do another tear off. I just checked with Michigan roofing codes and there is no such change in layers. Double layer is acceptable in all Michigan cities. I also checked Go To Roofing for verbiage. Posted on their site shows they do double layer roofing. I don't like being conned. I believed rep as being trustworthy. I did have an option but it wasn't given to me. I called roofing due to possible leak in upstairs back bedroom.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

We had a terrible mold problem in an old house that has been unoccupied for a number of years…read more Brandon came out right away for an estimate and fit us in within a week so we could occupy the house. He brought in a big crew and got everything done in a day.

From the owner: Call Us Directly Today For: Roofing, Siding, Windows & More…read more Hiring an experienced roofing company, window installer, siding and insulation expert, is essential. No other company is better prepared to replace or install energy efficient products than Level Up Improvement. When our local company in Dearborn, MI takes on a job, our customers benefit from our experience and dedication. Contact us now for your FREE Quote!

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.