MAJOR SAFETY HAZARD - Spontaneous Explosion, Physical Injury, and Gross Negligence I am posting this as a formal warning to any prospective tenants. Recently, my bathroom's glass shower enclosure spontaneously exploded while I was in the bathroom while trying to close the shower door. The force of the blast sent shards across the bathroom into my living space, causing lacerations to my hand and foot. It is luck and luck alone that I was not more seriously injured or blinded (since my hand was protecting my face and neck and head was turned away). While BH Properties provided a small check for initial inability to use my bathroom, their response to this Life Safety Hazard has been a textbook example of Gross Negligence and a Breach of the Implied Warranty of Habitability. The facts of the situation: Failure to Remediate: Despite two maintenance cleanings and my own efforts, I am STILL discovering glass shards in my carpet and bedding five days later. Refusal of Professional Services: Management has explicitly refused to hire a professional hazard/construction remediation crew, leaving me to live in a unit with ongoing safety violations. They have also refused to provide reimbursement so I can hire professional cleaners. Minimizing Injuries: When shown the fallout and my injuries, management attempted to downplay the situation, calling my lacerations "small" despite the blood and the clear trauma of the event. Conscious Disregard for Safety: Their refusal to ensure the unit is 100% clear of glass particulates demonstrates a conscious disregard for my physical health and safety. As a survivor of PTSD, the trauma of having glass explode while I was in such a vulnerable state has severely triggered my condition, causing intense anxiety and a total loss of the sense of safety in my own home. I am now forced to seek additional psychiatric care to manage the mental toll this negligence has taken. By failing to provide a safe, glass-free environment, the building is in violation of California housing standards. I have been forced to open a case with the Los Angeles Housing Department (LAHD) to address these Habitability Violations and the Statutory Nuisance they have failed to abate. Do not move here if you expect a management team that values human safety over their bottom line. (Photos of the explosion, the collected glass, and my injuries are attached.) read more

You can't get ahold of anyone in management or at the office EVER and the building management doesn't speak English. They violate renter's rights and have zero concern for the tenants. DON'T rent from them! You will be trapped in a situation that's not good. The worst management I have ever seen. read more

I would not recommend renting a property from Beverly Hills Properties in general, but especially not 2110 4th Street in Santa Monica. The property manager, Anya, monitors tenants guests via the security cameras on the property and monitors tenants' mail, among other intrusive practices. It feels very invasive. In the past, while me and my friends have been laying out by the pool, Anya has come outside of her unit (yes, she lives on site) and walked around the pool slowly, holding her cat and monitoring us, making me and my guests incredibly uncomfortable. We were quietly sun tanning, there was no party or loud noise. She also once told one of my guests he was not allowed to jump in the pool. Apparently the property manager is a lifeguard as well as a property manager. And apparently we MUST slowly enter the pool only by the stairs. Anya also tracks who comes in and out of my unit and constantly accuses me of having unauthorized occupants living in my unit. I do not, I simply have friends over. This building is in one of the most beautiful cities in the country, four blocks from the beach. My out of town friends love to visit. However, each time I have a friend visit for the weekend, I dread the eventual harassment I receive from management. I will inevitably get accused in a text or formal written notice of having "a new roommate." Nope, just friends. Anya and Beverly Hills Properties recently sent a notice to tenants stating that tenants' guests are no longer allowed to use the pool. Effectively, management is attempting to restrict the tenants' use of the common space that they pay thousands of dollars a month for. I have attached the notice here, but the relevant portion reads: "tenants are not allowed to provide outside individuals with access to the premises, which includes the parking garage, pool area and other facilities." If you have the means to afford this building (and it is not cheap), I would encourage you to spend that amount of money on an apartment complex that at least permits you and your guests to freely use the common spaces without constant surveillance and interference from management. read more

Beverly Hills Properties - Management recently sent tenants this notice stating that tenants' guests are not allowed to use the pool. Do not rent from BHP. - Apartments Near Me - Santa Monica, California

Anyone considering an apartment with Beverly Hills Properties should know they are owned by the Sterling Family Trust (of Donald and Rochelle Sterling infamy). Take time to google the company, the many lawsuits, and health and safety violations. The buildings are advertised as "Ultra Luxurious," but that couldn't be further from the truth. They updated the front of the Edgewater apartment building (without permits), but the inside is falling apart. Corroded water/drain pipes, constant water intrusions (in apartments, garages, hallways, common areas), mold, insect infestations, and haphazard and sub-par repairs are the norm. Management routinely works without permits, so when the city catches them, work stops leaving tenants without amenities and having to look at unfinished projects all over the property. The recreation room has been closed to residents for months while they changed it to a fitness center. However, only the property manager is allowed to use it. The garage door has been broken into multiple times, and residents' property has been stolen, but they haven't bothered replacing it. No tightened security measures have been made to secure the permitter of the building, but they did install security cameras in our courtyard. Cameras that capture only resident activity. The elevator has been broken intermittently for months. Severe water intrusions from the ceiling outside the elevator have been ongoing for years. Until recently, management allowed the carpet to soak up the water. While they finally replaced the carpet, they still haven't fixed the leak. So now, the water drips on the floor and puddles on the ground. No bucket. They just put a caution sign over it. Save yourself the headache. read more

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Absolutely Disgusting Management!!! I'm burning from the Heat No Air Conditioner, Broken Blinds..No Response! Karen or Ashley, every time you call to this office she gives you different name for herself..& all she says: I'm sorry I can not do anything Send millions bunch of emails with no one in charge in that email address!!!Absolutely DISGUSTING!!! read more

I called to ask about the square footage of the 2 bedroom apartments, and the woman on the phone said, in her limited grasp of spoken English, that she "didn't have time for me." I've never been met with a ruder Apartment manager. read more

This review is regarding an apartment building owned and managed by Beverly Hills Properties in Santa Monica. We have had a severe bedbug infestation beginning what we believe to be six weeks ago -- which, as of almost two weeks ago, has been significantly impacting five units (not including the adjacent apartments) to the point of tenants seeing them on their walls and beds in plain daylight. It is a truly disturbing situation, and even more disturbing is the continued negligence of our property manager, Victoria Weisbart. Tenants notified her that bedbugs were seen in the shared laundry room and implored her to alert other tenants, yet she did nothing for days and people kept using it without knowing. Additionally, it was nearly impossible to get communication from her about when our units would be treated and we had to pester her constantly to get any information at all. When we finally did get any information, it was dispensed with an attitude like we were bothering her and it wasn't that big of a deal. Because of the slowness of scheduling, we have two units that STILL don't know when they'll be receiving heat treatment -- while they wait in hotels with their lives on hold -- and the units that were in fact heat treated have already seen live bugs again in their rooms. Aside from the fact that this is a breach of warrantee of habitability under California law (which overrides any waivers they might make you sign with your lease), nobody should be living under these conditions. The entire ordeal has been devastating to myself and the other tenants involved, and our lives have been upended as a result of unbridled carelessness, incompetency, and lack of urgency. -- P.S. If this isn't enough to sway you away from renting from this company, know that: * Tenants have also consistently dealt with broken things around our building -- doors, ceilings, appliances, etc. Even our buzzer doesn't work. * ...and that's *if* they got their counter-signed lease back from her supervisor within 1-5 months of moving in. * We are stuck dealing directly with our building manager because there is actually no way to get ahold of anyone at the company, including said supervisor. If you call the BH Properties phone number, it's just an answering service...and they will not call you back, even if you beg. Steer clear. read more

super rubbish! The package can be lost, and the manager ignore it, they say they don't responsible for this. And they don't responsible for the residents problems read more

The company advertised car chargers and after moving in and shipping car from east coast they didn't work. The property manager continued to show properties advertising working car chargers and another person moved in with and electric car that can't be charged. Beverley hills properties didn't respond to emails. Property manager inept and unhelpful. FALSE ADVERTISING! read more

Does not deserve a star! If you're looking to live with bedbugs, termites, mold, moths and bad management you have found it. You will also have ceilings caving in, no air conditioning for weeks, a manager who tells UPS you longer live there and ripped furniture in the entry. A nice touch? Plan on throwing all your personal belongings away and then fight with attorneys who won't accept your photos unless they're original, not taken on your iPhone, original receipts and documentation for everything. Your privacy will evaded and you won't even know it until later. A real nightmare! Can't write the script. Could not use my patio and was forced to stay in hotels because we were forced to pay to remove toxic bedbugs which took over the apartment. You won't get your security deposit back. It won't matter if the place is spotless. He's a real scumbag.call the city of Beverly Hills and the County and make complaints.m read more

Beverly Hills Properties - Drains were neglected and would not drain - Apartments Near Me - Santa Monica, California

Truly awful and unprofessional property management company. I had an issue with the Wilshire Berendo Tower apartments whereby the lease was incomplete and I couldn't sign, as the landlord lead disclosure section was left blank by the landlord. The manager at Wilshire Berendo argued with me over it, saying that the information would be filled in, after I signed that I received all the information--which obviously, wouldn't and couldn't be true. He didn't understand English very well and refused to connect me with his supervisor to resolve the matter. So I finally found contact information for Beverly Hills Properties and left a message Friday afternoon, only to be answered back by EOD on Monday. They either didn't care or didn't understand, and gave me the same line that they would provide me with copies and a complete lead disclosure statement only AFTER I signed the lease and indicated that I had received all of the information. This is ridiculously unethical at best, and illegal at worst. I can't believe they would try and lease an apartment with an incomplete contact, and about LEAD of all things. I'd like to know AHEAD of me signing whether or not the building has lead and whether or not the landlord has records that could be made available to me. EXTREMELY unethical business practices and rude, condescending, ignorant staff. Avoid at all costs. read more

I will first explain how this place progressed up to my departure, which was October, 2010. If a decent manager is in place, it can be expected that it will be kept in good order. Thus, I must be fair and give the place 2 stars. You may wonder why I'm being so generous, however, after reading this whole review. The newly appointed apartment manager, Asya, was very pleasant and always addressed issues with the unit quickly. That being said, the experience of leaving the premises was less than pleasant, needlessly. First, workmen showed up at inconvenient and intrusive times to the point that it was extremely disruptive. Try packing in a small apartment with workmen under foot. Not good. Given that I was basically handing over a rent-controlled unit to these people which they could then charge more than twice the rent for, to be treated in this way was most unfortunate and confusing. Secondly, the last month's rent and security deposit was never refunded to me. As this money was paid over 15 years prior, I did not have any receipts. Rather than accommodate a great, no-problem long term tenant who never asked for anything -- they chose to refuse to pay back this money. Again, given that they were about to be in a position to rent the place out at more than double what I was paying, and estimates for their revenue show $2.5 to 5 million, this was the height of insult for me. During the tenancy, I also replaced a refrigerator and never asked for new carpet or paint over 15 years. Beverly Hills Properties is part of the west coast Donald Trump's Donald T. Sterling & Assoc. empire. Mr. Sterling was a practicing lawyer before he figured out a much easier way to become wealthy. Why count on billable hours or cashing in on lucrative ambulance chasing lawsuits when you can buy real estate instead? When Mr. Sterling took over the property, I was immediately served with a letter that "ended" my tenancy illegally. A lawyer was hired, and by the time I knew it, the City of Santa Monica was conducting an investigation into the illegal tenant harassment practices perpetrated on behalf of this company. It took over a year, but the company finally cashed in over a year's worth of rent checks that I had been dutifully paying from a separate bank account that I'd started when I became aware that they were not, in fact cashing the rent checks. I'm sure this was done in hopes that I would stupidly spend the money, whereupon there would be insufficient funds for a year's worth of rent and he could proceed to throw me out as he had originally planned. Once the lawsuit was settled and Mr. S was sufficiently chastised for attempting to illegally kick out long term tenants in numerous buildings around Santa Monica, things began to settle down. But it is hard to describe what it is like to live under such terror. The first manager that was installed by this company had to be a first cousin of Hitler. No matter that he was either Israeli or Russian. This man was the absolute most hateful apartment manager that I have ever experienced in my entire life. Living near him was nearly unbearable. If it weren't for the rent control, I would have been out of there at the very first opportunity. Looking back, I am certain that this was part of the plan. Since Sterling couldn't get us out illegally, he probably put this a-hole in there so that most of us would be so fed up that we would leave. Simon was so unpleasant to deal with that I would cringe at the thought of even having to talk to him. I lived with a running toilet the whole time that he was there, because instead of having it repaired or replaced, he kept gerry-rigging it instead. I suppose he thought that made him look good to management. Every month or so, Simon would issue some sort of verbal assault about something that was neither a part of the lease or tenant rules of any kind. He just made up ambiguous rules as he went along. One of the most ridiculous incidents was when he told me I had to park on the street because he saw a couple of drops of oil under my car. He then issued the same warning about a guest I had who parked behind my car. The final straw for me with Simon was when he had my daughter's van TOWED without even bothering to check with me first. No doubt, this was because it wasn't a fancy Mercedes or other exotic car, which I am sure he would have left alone. I came home from work to find my daughter (a lawful tenant)'s van towed. This posed a serious problem for me, as she was on vacation out of the country and would not be back for some time. Despite being advised by my lawyer boss to call the police, I chose to work with Simon on getting the van back. I thought this may help him adjust his attitude. But in a few week's time, he was as nasty as ever. Simon was finally removed as manager after another tenant complained about him formally to management. Needless to say, I was ready to throw a party as soon as his reign of terror was over. read more

Horrible, horrible management. Do not move here. (Wilshire Harvard Towers) Waste of your money, management is very very bad.

DO NOT LIVE IN CLUB SANTA MONICA ON 2110 4TH STREET. The places are run down and the property manager, Anya, refuses to have anything checked. I specifically asked her to have the old heater checked and turned on at the start of winter. She told me that was my problem. Last night, I awoke to my fire alarm warning me about carbon monoxide in the air. The air was so thick that I couldn't breathe. I opened all windows and turned off the heater. It was worse by the heater. I went down to Anya's apartment. In the 7 yrs that I have lived here, I have never once knocked on her door in the middle of the night. You think she would have opened the door. Nope. I went back upstairs and the alarm had gone off due to me turning off the heater and opening the windows. I went back to bed and called her at 8 in the morning. She asked me "was that you ringing my bell at 4am?" Yes! It was! I didn't know what to do and I wanted to warn the others neighboring my apartment to open their windows. She then tells me that she will call a few vendors and see if there is anything that she can do. How about calling someone to have the heater fixed?! Isn't that your job??? I proceeded to call headquarters, Beverly Hills property, but they rarely answer the phone. I called again and I received a Tiffany who would not give me the name or email address of the person running the property. What kInd of business is this?! She said she would give him my message. This was at 11am. I also called the property manager, Anya, who said she was waiting for a date and time for the vendor to visit. This is a carbon monoxide leak! It is an emergency. I am unsure who else is affected. I went to my neighbors and notified them that I have a carbon monoxide leak and they should open their windows. At 12, I called the cops who connected me to the fire department. The fire department came out and checked the property. The heater is leaking carbon monoxide, but there is nothing that they can do to force the property to fix the heater. Then, I called headquarters again and I got Tiffany again who told me the property manager is out to lunch. I asked her if she notified her/him when I called this am. She did. She would not give me the name or email address of this person. She also laughed at me regarding the seriousness of the leak! "Don't be so dramatic" we're her words. A minute after hanging up with Tiffany, I get a call from a Brenda. I first ask for her email address so that I can document what has gone on. She gives me an email, but it is said so fast. I ask her to slow down. My understanding is that it is a Brenda Leung, but she won't repeat or clarify. She tells me there is nothing that she can do and it is Anya's responsibility. She tells me that Anya has called me because the vendor is coming. This is another lie. Then, Brenda hangs up on me! I haven't heard from her since. This isn't my first issue. I have called in the past for the following issues. My car was broken into and a work bag was stolen. They have cameras and I asked Anya for the footage. She didn't get back to me or the police for days and then said the footage has been erased by newer footage. A month later, my storage unit over the car was broken into. They ripped the lock piece off the wooden door. When I called to have that piece replaced, they said it was my problem. I called headquarters. No response. Finally, they sent someone out to replace the piece that bolts over to close the door on the storage unit. I never heard from anyone at headquarters. A couple of months later, my window of my car was smashed again. I asked Anya for the footage. This time, she told me that I was the only car hit and the footage doesn't cover my space. I learned a couple of weeks ago that this was a lie. Another tenets car was hit and it was right under the camera. Are they in on this nonsense? Why the reluctance to help us catch these guys? Even for their own good- a safe property where people feel safe. I also had mold in my bathroom. I asked her to fix it. It took a month and she never warned me that someone was coming out. I am in a towel in the morning and she lets a strange man into my apartment! I was shocked. He's lucky he didn't get hit with something. How do you not warn a tenant that someone is coming in? How do you not go with the fix it guy to ensure he is doing it right and not lifting anything? It turns out he is a painter and he is going to paint over the mold! I asked him to wash the mold first. He told me ok. I turn my back and he is painting. Long story short, THERE IS NOW MOLD IN MY APARTMENT that has been painted over. This place is shit. There is constant turn over because of these problems. I had neighbors leave because Anya never responds to their issues. They never get fixed and headquarters never calls back. It is a disaster. read more

Beverly Hills Properties - This is the old unit that nearly killed me. No follow up on fixing this unit. - Apartments Near Me - Santa Monica, California

Wilshire Harvard Towers 415 Harvard Blvd where I live apt 113 don't have any complaint, I have live here for over 16 years. But the manager Joon Won now that is different story, I don't really deal with this person, this manager he does nothing for the tenants I think he has memory lost sometimes he can't remember what he did and what he say but I decide to write a review because I had incident few days ago. I had wrote a check for this month rent and all the tenants drop off in the drop slot in the manager's door(drop off my check on September 1, 2019 like I always do. But on September 4 I was about to leave for work I saw a note on my door please pay this amount rent increase.... I am like what the hell and went to the manager for answer, cause usually the notice of rental increase we suppose to get a letter like month in advance. I ask manager a increase in rent after I have already drop off my rent payment!!! So I told the manager fine with the increase but I need you to give me my copy of Notice Of Rental Increase for my record....he refuse to give me one. I was being generous than I ask him can you give my check back so I can write you a new check with the price increase he tells me he lost the check OH MY GOD!!!!!!!! Manager wants me to write him a new check with the price increase. Joon Won is the one who lost my check I don't know how, he tells me his memory comes and go and this manager also want me to pay a late fee you believe this guy he lost my check and wants to charge me late fee. Late fee is due when you don't pay on time but I give him the check first of September and bottom line he lost my check!!!!!!!!!!!!!!!! He should pay me my bank is going to charge me $45.00 for stop payment on my lost check. Anyways I want to pay my rent and if I have to pay for the late charge whatever I will pay, come to think of it I feel sorry for the old man at age 70 his memory comes and go. But the manager is laggy it saying have to talk to the company for the late charge, days are going by I am still waiting for the manager to take my check, don't know what his motive for not accepting my check!!!!!! Please let me pay my rent................ read more

Hate to disappoint, but the 707 Idaho building in Santa Monica has been a great experience. I would say my best apartment experience. Immaculate. Perfect location. Neighbors a perfect blend, as they don't bother you, but you can chat someone up if in the mood. Unique circular design. Good managers Jesse and Jackie. My guess is that the type of tenant in these buildings has more important things to do than write reviews, so that is why there are so few. Make no mistake, yes the building is owned by Donald Sterling, but he knows how to run a building. He is the opposite of a slumlord. The level of tenant in the building is very solid, whereas you will find most other buildings have a number of wildcards. And believe it or not, it is priced right (but still enough that if you told someone in the midwest what you paid they would gasp...haha). If I am going to stretch for some negatives, I guess I would say that the units are not huge, but you must understand that this is truly one of the prime spots in the world, and in this area the price is right for the space. If others in the building were not decent people, you might have a potential noise issue, as with the circular design sound seems to travel easily from the open air middle, but it is a non-issue (people can leave their doors open/cracked to feel the nice breeze come in from the open air from the middle, so of course you will hear more if doing that). The company owns over 140 buildings, so the fact that there are just a handful of reviews is very telling. That is actually a great sign. The people who are pleased are too busy living their lives to worry about posting a positive review. Donald Sterling gets my respect. Don't believe the negative hype about the guy. He built a great company from scratch. read more

Terrible. These building belongs to Donald Sterling (gross) but the property managers would never tell you that. The property manager at my place (Hancock Park Towers, 344 S Manhattan Pl) refuses to give out the number of his supervisor, and the number is not on the Beverly Hills Properties Website. The property manager here also will blow you off completely if you don't speak Korean, so don't bother if you don't. read more

I currently live one of there properties in Encino on Newcastle avenue! We have had no heat for almost 4 months! Our unit has been cited by Housing department, Health deparmtnent, Public Health and Gas Company and Building and Safety for not pulling permits on almost everything they work on here!!! We have had no heat for almost 4 months and now we have a mold issue! We have a new baby and a pre teen in our apartment with no means to goto a hotel or move! Like the other comments above the office staff are rude they accuse you of screaming and threatening them so they can hang up the phone on you! They do not ever return a phone call and in my opinion have no care for human life especially children!!! DO NOT MOVE IN HERE!! BE WARNED THERE ON SITE STAFF IS JUST AS SHADY!!! We no longer pay our rent to the property company we are in what they call REAP and we pay the city of Los Angeles on top of we have had our rent discounted do to all the habitability issues and doesn't plan on getting out of Escrow anytime soon!! If I also could give negative stars I would read more

If I could give a negative star, I would. I lived in one of their buildings for over 2 years. The place was filled with bugs and they would never do anything about it. They never pick up the phones and refuse to give out their name or address. That just shows something about them. I would warn anyone reading this about this company/apt and their practices. Even the people working there are terrible people. At one point, they purposely left the windows shut on a unit they were working on next to the unit I was living at. This caused extreme unlivable paint fumes to enter my unit. They refused to do anything about it and I had to vacate the unit for 2 days. When I finally moved out, they decided to charge me 500 dollars to replace the carpet even though it was in good condition. They know it will be hard for me to fight it, so they get away with these kinds of practices. This place is terrible. I am so happy to not be living there. read more